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Diamonds Direct Jacksonville
4840 Town Center Pkwy, Jacksonville, FL 32246, United States
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Diamonds Direct Jacksonville
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Ja
Review №1

Amanda is AMAZING!! But all of the staff are so welcoming and so helpful. Also their ring and diamond selections are beautiful, well priced, and all great quality. I cant thank Amanda enough. She helped me pick out my fiancées engagement ring (without her present), and we have already gone back to look at wedding bands. Additionally, working with Amanda has been a pure joy. I never feel pressured one way or another about anything. Truly top notch! (Also, I know everyone says this, but I dont write reviews ever, but Ive had such a great experience here).

Za
Review №2

Excellent experience! Everyone was kind and willing to help. I received top notch service from Alexandra. She was full of knowledge on the product and listened to exactly what details I was searching for in a ring. Her follow-ups were timely and courteous! Thank you to Alexandra and the whole team at Diamonds Direct. My fiancé loves the ring!

Gu
Review №3

I cannot describe how fantastic my experience with Diamonds Direct, and especially Ariel was. Ariel made me feel like her sole purpose was to help me find the right diamond - not the most expensive, not the biggest, not the clearest, but the right diamond. She educated me on the three C’s and presented me with a good amount of options. I cannot imagine a better experience. Thank you Ariel!

Ni
Review №4

Kayla did an awesome job cleaning our rings. One of them was a few years old and it looks brand new. 10/10 would recommend.

Mi
Review №5

We loved Diamonds Direct!!! Mark Fontaine was amazing. He educated us on diamonds. He was so helpful and patient with us. Allowing us to be creative with our rings. Mark assisted in making my husbands wedding band from a dream I had. It came out exactly how I dreamt. Beautiful!! We have found our jewelry store. So happy to have found Diamonds Direct.

Cr
Review №6

Taylor was extremely patient and helpful! This was my first time ever looking at rings and she made the experience so enjoyable!

Mi
Review №7

Great experience! Kirill Shipun was professional, not pushing, and patient. Listened to what I was looking for and provided several options. Highly recommend.

Co
Review №8

Had the best experience redesigning my wedding ring set at this store with Alexandra! We have purchased all our jewelry for Diamonds Direct and have always had great customer service but Alexandra went above and beyond for us and helped with every single thing we needed. We are so happy and cannot wait wait for our new band to be finished!

to
Review №9

Zack is beyond AMAZING!!! Came in to do a custom piece for my daughters wedding. Was already told by another local place that it would take over 8-12 weeks and I had less than 6 weeks! He not only helped me design the most awesome and beautiful necklace, that was more than perfect!! He made sure I got it in time and was amazing to communicate with!!! Super quick and I got my necklace early!!! Zach we will for sure be back!!!!!

Ma
Review №10

This is our second time shopping from Diamonds Direct and both experiences have been very enjoyable. We worked with Kirill to find our wedding bands. He was very informative and personable. We got along very well and talked and joked like old friends. Kirill knew we were working with a budget and he helped us got something we wanted while also keeping close to our budget. We are very satisfied with our experience at Diamonds Direct and with Kirill and highly recommend him to anybody looking to buy jewelry.

Ed
Review №11

What a great experience I had at Diamonds Direct! Got the most perfect ring for my now fiancé who absolutely loves it. Nicole and Mark were phenomenal and both helped me get the exact ring I was looking for. I needed it quick and they were able to have it all set in a couple of days! Now when I see my fiancé looking at her ring with a smile from ear to ear, I know its the right one. Thanks Nicole and Mark! Youre awesome!!

Co
Review №12

Arielle was an amazing salesperson. She showed me various diamonds and setting. She even helped my husband and I save money. She’s an great asset to your company. She was very knowledgeable and caring and customer oriented making sure that were were happy with our purchase. I can’t wait to see the end product.

Ka
Review №13

Nicole literally made my dreams come true! My husband and I decided to upgrade my original ring and I had heard about Diamonds Direct and I am so happy I did! We met Nicole on our first visit and I explained to her what I wanted and she helped me pick exactly what I had in mind! We never felt pressured and I have already started suggesting Diamonds Direct to our friends! We will definitely be back here for future purchases :)

Pa
Review №14

Amy my sales associate was gracious with her greeting. She provided directions as to what was where and stayed at arms distance for what ever I needed.When I spotted what was in my interest she was ready and patient. The items were both beautiful, she gently said I could show you one up in size. When I saw it I knew that was the one.I said let’s do it!I am pleased with the service and my purchase.Thank you Amy!

br
Review №15

We loved working with Zach! Everyone was so easy and he was basically a mind reading diamond genius. Left with a beautiful ring at a phenomenal price in a style I had never even considered. Thanks for the awesome experience!

El
Review №16

Rocks are solid and price was beyond fair for retail environment. I walked in there with basketball shorts, Crocs, and old Tshirt and was treated fantastically. I knew what I was looking for so that made the whole experience go by a lot faster. The staff was extremely helpful, considerate, and thorough. Great place to buy your jewelry.

Ol
Review №17

Zach was so incredibly helpful in helping us with our hands! Super knowledgeable and made the experience so fun. We will definitely be back to use him again. Wish we had shopped here sooner!

j
Review №18

Thanks Amy for being so helpful in finding my wife the perfect engagement and wedding ring. Thanks for always giving us great customer service! I highly recommend working with Amy, shes the best!

Do
Review №19

I went to Diamonds Direct, looking to upgrade the diamond on my wife’s ring which i had purchased at another jewelry store. Let me tell you that my expectations were blown away from the moment I walked in.When I walked in, I was greeted by a friendly young lady who asked what brought me into the store and offered to get me a beverage. That was a pleasant surprise. She then gave me a brief breakdown of the store layout and informed someone would be with me shortly.I waited approximately 5-7 minutes, during which time I enjoyed a cold beer.My entire purchase process extended over a period of a few days which resulted in having worked with two different sales persons. Amy and Nicole.The entire process was very pleasant and I actually feel like I received a great explanation about what I was purchasing. In addition to the relaxed atmosphere, friendly service, and great price; I really enjoy the reassurance that its a world wide company and that I can literally bring my wife’s rings whenever I feel like to get cleaned and checked by the jeweler.I would highly recommend Diamonds Direct!

Ma
Review №20

This was the second place I went to look for an engagement ring and I had such an amazing time I felt it needed to be shared! First my mom and I started at Underwoods and I must say... SO disappointing. But as soon as we walked into the Town Center Diamonds Direct we were greeted by Zack, our Diamond EXPERT with a glass of champagne and tea to kick start our experience! Zack was able to not only able to provide all the information I needed and more, but he showed me rings I never wouldve thought twice about in a million years and I absolutely loved them! I have no doubt in my mind Zack will make sure my boyfriend walks out with the perfect ring for me. Hes even working on finding a beautiful ring for my mother, who is an ovarian cancer survivor, to match the same color as the cancer symbol (its a beautiful teal blue)! Thank you so much Zack! You made our experience one we will never forget!!!

Ka
Review №21

My fiancé purchased my engagement ring here and he had a great no pressure experience. My engagement ring is absolutely stunning and they did a great job assisting him with selecting it. We also went back to purchase our wedding bands from Diamond Direct and worked with Alessandra. She was very informative and helpful with our search. I wanted a very unique type of band and she was very patient while I tried on a million different bands to see which would fit best with my engagement diamond. She was also very helpful with making the selection with which one would look best. Thank you so much Alessandra for making our wedding band shopping experience a great one! We recently picked them up and they’re perfect!

Ca
Review №22

Alexandra from diamonds direct is our go to girl! She has helped us with multiple jewelry purchases and has been nothing short of amazing. She is very knowledgeable and always gives us the best deals. I highly recommend her for your next jewelry purchase!

Am
Review №23

Mark Fontaine was the most pleasant, knowledgeable, and patient person. He made shopping so easy and comfortable in understanding the quality and differences in diamonds, I highly recommend if you are ready to shop for a diamond he is your man !!!!

Kr
Review №24

My husband and I got my engagement ring as well as our wedding rings from Diamonds Direct at the town center and had an AMAZING experience. We worked with Alexandra Teodorescu, who was an absolute queen. She was very helpful and made sure we got exactly what we wanted within the amount of $$ we wanted to spend. We will be going here for all of our future jewelry needs. Thank you Alexandra!!!

Ta
Review №25

My husband and I were headed to a romantic weekend get away but first wanted to shop for an anniversary ring. Inside the store, We met jewelry expert Amanda Robinson -she had the most patient, helpful, and sparkly personality. She was knowledgeable with over 10 yrs experience. She listened to us- basically we were two confused people, not sure what we were looking for- and she helped us look at and try on SO many styles until we said “THAT’s the one!” Amanda helped us not feel overwhelmed and we left the experience both satisfied and well cared for. Thanks Amanda!

Co
Review №26

Came in for just a ring cleaning and everyone was AMAZING!! I didn’t expect to get my rings back next day, especially not same day! Kayla made my rings look good as new in less than 30 minutes. I will ALWAYS choose Diamonds Direct.

Jo
Review №27

On June 11, 2021, we were traveling to Florida and we stopped in Jacksonville, FL to meet some friends of ours at a local restaurant. After we left the restaurant, we saw the Diamonds Direct store that was located near the restaurant and decided to stop in to look at what they have. When we entered the store, we did not realize that the store was scheduled to close in ten minutes. We were warmly greeted by Alexandra. I was interested in purchasing a pair of diamond stud earrings for my wife. Alexandra answered all of our questions, showed us several styles of earrings, and continued take care of us even though the store had just closed. We decided to purchase a pair of diamond stud earrings. Alexandra was extremely helpful, courteous, and took great care in ensuring that we were completely satisfied with the purchase. Alexandras care and concern in aiding us with our purchase is the reason we would return for a future purchase.

Ga
Review №28

Alexandra was AMAZING!!! She got both my fiancé’s wedding band and my engagement and wedding ring set at SUCH a great price. Plus, the quality of the rings are unbeatable. I’m so happy with our experience at Diamonds Direct and especially with Alexandra helping us out.

Be
Review №29

We had such a great experience picking out our wedding bands at Diamonds Direct. Taylor was amazing and made the process very quick and easy. Highly recommend stopping in and asking for Taylor or Zach.

St
Review №30

Alexandra was amazing! She was so helpful and sweet. I bought my wife a necklace and bracelets for our first anniversary and she was so helpful!

Za
Review №31

Zach at Diamonds Direct was an absolute stellar customer service employee. He was engaging and exciting and answered all of my questions. He made the whole experience of looking for both Myself and Genna fun and exciting but also calmed our nerves. When I gave him my budget there was no judgment from him and he found rings and diamonds within my price that Genna loved. Very kind and always smiling, super helpful and creative. He is the reason I will buy my Fiancés ring from Diamonds Direct.

Jo
Review №32

Nicole A. has been an absolute pleasure to work with. Friendly and knowledgeable, she was a such a huge help to a very lost man shopping for engagement rings that it was a no brainer to go back to her when it came time to find wedding bands. I would recommend her to anyone shopping for jewelry.

Ta
Review №33

Forever a Diamonds Direct customer! We found my fiancé’s perfect band at a wonderful price. Alessandra has helped us with the engagement ring all the way to the wedding ring selections. Every time she’s amazing and never forgets us!

Jo
Review №34

I want to applaud everyone at diamonds direct. Everyone is extremely kind and helpful. However, I would like to point out Mark Fontaine for his kindness, professionalism and patience. We have been seeking his help for a few months now and he always manages to go above and beyond. I have even brought friends in the store and he treats them just as amazing as he treats my family. So thank you Mark. You’re our go to and we appreciate all your help and guidance. And I truly hope your company knows how very much you’re an asset to them.

Gu
Review №35

Arrielle was the nicest, knowledgeable and most professional sales associate EVER!! Thank you in helping me choose a ring for my fiancee.

Ri
Review №36

Diamonds Direct blew us away tonight. We were met by Kirill who made us feel 100% comfortable and walked us through EVERYTHING! I came in with a vision of what I thought I wanted and left with a ring WAY above what I knew was even possible. I will definitely recommend him and this diamond store to family and friends going forward!

Ka
Review №37

Highly recommend!!! I went shopping for an engagement ring with my boyfriend and was blown away with the selection. Nicole Alkhoury assisted us and was extremely knowledgeable. Wonderful customer service!!! I absolutely love my ring and appreciate all of her help. Nicole made this such an easy and fun experience for us.

Ja
Review №38

Kirill made us feel at home from the moment we walked in. He made finding my girlfriends dream ring a breeze. He was accommodating, knowledgeable and informative. Would recommend to all family and friends.

Oc
Review №39

Mark was amazing! He helped my mother mount the loose diamond my father purchased for her in Israel into a very classy solitaire ring. He also was able to match the exact grade with a pair of earrings. Just gorgeous! 10/10 Thank you so much.

Se
Review №40

I recently had the pleasure of buying my engagement ring from Mark Fontaine at Diamonds Direct, and I could not be any happier with the ring and the process that Mark made very simple. I would definitely recommend going to check them out for all your jewelry needs! She said yes!

Ga
Review №41

Shout out to Robin and Vika of Diamonds Direct Jacksonville. I brought my engagement ring in to be resized -- both have diligently worked with me to the point of having to bend backwards just to get my ring to the perfect size it is now all while keeping their smile and bright disposition. Its great working with you both! Thank you so very much.

Le
Review №42

Amanda and Arielle are awesome! Amanda found the perfect ring! My wife and I are over the moon and very satisfied! Definitely would recommend Diamonds Direct for all your jewelry needs.

Un
Review №43

Amazing experience! From the moment we stepped in to the moment we left the customer service was outstanding. We were educated on diamond characteristics, pricing and customization options and the representative was very willing and exciting to share. This site even had a small kids room to distract the kids while I shopped. Amazing! 5 stars!

Wi
Review №44

Mark Fontaine... all I can say is that hes the best! He took time to work with my purchase and I walked out with a gorgeous ring within my budget. He really cares about his clients and makes you feel at home. Please... go see this guy for the best experience!!!

Ry
Review №45

Zachary was amazing. Friendly, knowledgeable, and professional. He definitely made our purchase enjoyable and stress free.

Ni
Review №46

I had to take my engagement ring in to be serviced. I live in the panhandle of Florida so I had to travel across state to Jacksonville. Vika helped me get my appointment squared away and was awesome with communication and helping me meet my needs for the repair, even with traveling. The jewler who repaired my ring was Robin. Though she had many repairs that day, she was able to squeeze in my repair while I waited. I was so surprised when it was brought out to me, as I only brought it in to replace a side Damon’s…. Robin had also applied a rhodium plating for me. My ring looked as great as it did the first day I received it! I was so happy and thrilled. All my diamond purchases will be through Diamonds Direct as their service side goes above and beyond! You don’t find that at many places these days.

Da
Review №47

We received Awesome(!!) service from the second we set foot into Diamonds Direct. Deanna was super helpful and treated us like we were family, after a short time of looking for the right engagement ring and wedding bands, She was all over helping us get the right size and style..Not to mention the prices were excellent for the high grade quality!! GIA certified..Ill continue to shop with Diamonds Direct Forever!!!!💎Thanks, David

Br
Review №48

Kirill was amazing! He helped my fiancé not only pick out my engagement ring but he also helped us pick out our wedding bands. He’s so receptive of what you’re looking for and fun to work with. It was such a good experience with him!

Da
Review №49

Mark Fontaine was a great help! I was as indecisive as I could have been. He helped me out so much to find the perfect ring at a great price! I am so happy to have shopped at diamonds direct and I cant wait to give her this ring!! Thanks Mark!- David.

Br
Review №50

Zach Armour absolutely made this whole process so enjoyable. Not only did he help make everything very easy but was also super informative and helpful through the process. Will gladly be recommending for all my friends looking in the future

He
Review №51

Amy made our wedding band shopping experience terrific. She patiently assisted us and even expedited our order so wed have the ring for a special birthday. We strongly recommend Diamonds Direct for selection and remarkable service. Many thanks!

Al
Review №52

You feel like family here. Believe all their adds, best prices and service here. Wasting time with other salesmen-type locations in Jacksonville.

Ro
Review №53

Went into Diamonds Direct of Jacksonville, looking for a Stirling Silver necklace to to put my St. Christopher and Gold Italian Horn on that was 30 so I could just put it on without having to deal with clasps. Shanna Ruff was able to help me with this purchase. The choices she showed me were great, as she was very professional and patient with me as she showed me choices. The necklace arrive quickly and they put my items on with out any problems as the necklace was endless. it works well well for me and my lifestyle, Thank you Shanna Ruff, keep up the great customer service.

An
Review №54

Kirill was fantastic! He was so easy to work with and so personable. He picked out the perfect wedding band for me that matched my engagement right. I will definitely be back for future jewelry. Highly recommend you ask for him when you visit!

So
Review №55

We came in to look for an upgrade to our wedding rings. Mark was amazing and took such great care of us. We left with the ring of my dreams. Couldnt be more pleased with the service and selection. Mark also helped me order a custom mothers ring for my mom. I was so happy with how I was treated that I sent my brother in too! Thanks so much!!!!!

Th
Review №56

Robyn and Vika were amazing!!! Vikas customer service was amazing and made my experience awesome! Robyn made my ring sparkle like new!! Will come back here every time!

Ta
Review №57

I worked with Ariel at Diamonds Direct to get the engagement ring for my Girlfriend. She was an absolute pleasure to work with and has guided me all along the process of selecting a diamond and a ring for the engagement.Their prices are very competitive or rather i would say the best in the market for the quality of diamond you are looking for.Ariel has made this process very easy, streamlined and stress free for me and would 100% recommend working with her for all your jewelry needs

Da
Review №58

We just bought our wedding bands from here, and I felt the need to show our extreme appreciation. From start to finish, we worked with Amanda, who was the BEST help and so supportive in our decision making. She never made us feel rushed and did such an amazing job figuring out both of our unique styles. We are beyond happy with our decisions— thanks Amanda, for making this experience so enjoyable!! ❤️

Co
Review №59

I cannot begin to recommend this company enough! I came in with a sky blue topaz that has been in my family for generations and Alessandra helped me find a setting that fit perfectly! The process was quick and they were so on top of communication that made me feel comfortable that I would get my order in a timely manner. Robin and Kayla (the Jewelers) did an INCREDIBLE job setting the stone in the ring and were careful every step of the way. Im so thankful to have found our home jewelry store. Exceeded my expectations 1000%.

Ka
Review №60

I had the most amazing experience at Diamonds Direct. I would recommend Kayla Yarber for anything. She is so talented in setting and mounting anything you are looking for. She has a very special gift. She is the person behind the scene no one ever meets.

Am
Review №61

Amanda was ABSOLUTELY FANTASTIC! She took my zany idea for our custom rings and made it come true! She showered the globe (literally) for not one but 2 custom salt and pepper diamonds for my engagement ring! Then she hunted down the perfect stones for the band. She helped my fiancée discover the type of ring he wanted as well. She is amazing and if you’re a non traditional bride like me and want that something special she is absolutely your girl! Thank you so much for all your help and patience and some seriously hard work! We will ALWAYS come see you for our jewelry needs!

Br
Review №62

My soon-to-be fiance and I spent an entire day visiting different jewelers in search of the perfect engagement ring for me. Amanda was by far the most helpful and friendly salesperson we spoke to. She seemed genuinely excited for us and was totally on-board with everything I wanted in the ring. She even helped us find a perfect gemstone for the center, which we appreciated a lot. If it is your first time ring shopping, I highly recommend coming here. Amanda made the experience easy and fun for us!

Ta
Review №63

Kirill was amazing!!! Made the process so easy and enjoyable. He was super knowledge and made me and fiancé feel confident in finding the right rings suited perfectly for us.

St
Review №64

TL;DR: Mark keeps it real and knows his stuff. 10/10 recommend.Went in half knowing what i wanted for an engagement ring without much knowledge of terms or how to describe it. Mark Fontaine handled it like a gentleman and a scholar. He made it easy, was completely transparent and never attempted to upcharge me or push me into uncomfortable financial commitments. I ended up with an insanely awesome Diamond for a great price and a jeweler for life.

Bi
Review №65

I went to Diamonds Direct looking for an engagement ring. The staff was very friendly offering complimentary waters or a soda upon entering. The store itself is very nice and well organized. I was assisted by Zack who was fantastic! He was very knowledgeable and informative about the diamond symmetries and colors and made this experience very easy and enjoyable for me. Any time I contacted him he always responded back to me in a timely manner. The pricing was very fair and Zack was able to get me exactly what my fiancé wanted. Overall this was such a great experience and I would absolutely recommend Diamonds Direct if youre looking for somewhere to buy an engagement ring.

Ch
Review №66

We had a fantastic experience buying my engagement ring and wedding band. I went in to look by myself and Mark Fontaine immediately helped me. He patiently showed me every ring I wanted to see. After I got home I changed my mind about what I wanted so I emailed him and went back the next week to look again. After I decided I went with my fiancé’ to make my final decision and he was there to help us both. He answered every question we had and showed us every combination we wanted to see. He explained the differences in all the diamonds we looked at and helped us find exactly what we wanted. He was knowledgeable, patient, and pleasant and we are very thankful for his help. Thank you, Mark!

Mi
Review №67

Vika was the most helpful person I’ve met in a long time. I was stressed and short on time and she made sure to accommodate myself as well as other customers and not one person noticed she was extremely busy. She is definitely someone I would ask for when I come back to Diamonds Direct.

Ka
Review №68

Kirill helped us pick out our wedding bands and was great! Super helpful and showed us many of options to pick our perfect bands!!

Br
Review №69

Kirill is the man! Bought an engagement ring and now a wedding band from him. Awesome experience both times.

cr
Review №70

Went in for an engagement ring with zero knowledge about diamonds and had a great experience with all of the staff (primarily Mark Fontaine) as they educated me and helped me make the right choice for me and my fiancé. Was treated great and never felt like I was being pressured into making any decisions.

Al
Review №71

Kirill helped us pick out our wedding bands and made the process super easy and fun! Our bands are beautiful! Kirill was great!!!!

Jo
Review №72

I came here not knowing if they could do what I wanted but mark assured me they could take care of me and what I needed. When the necklace came in I was blown away and needless to my wife was beyond excited to receive her necklace dedicated to our new to come baby girl...Currently here now shopping for more stuff with mark because he’s the best...

An
Review №73

Mark was very helpful with helping us pick my wedding band. Thank you so much Mark!

Du
Review №74

Alexandra was very helpful in explaining all the options of engagement rings, and how to customize them to our liking. My fiance and I were very happy with the result of the ring!

ke
Review №75

This store has been such a great help when it came to picking out my wife’s upgraded ring and band. With me being in the military and not stationed there, the patients and willingness to continue to help me make the choice easier for me that Nicole Alkhoury showed really helped. Nicole is the best help that I ever had when I was shopping for my wife’s ring, especially since I’m not there to be in the store. I’m so glad I was recommended to her and the store, they have the most beautiful rings there. They are truly amazing. Thank you Nicole for your help and I will be looking for you in a few years to upgrade again.

Kr
Review №76

Kirill was fantastic! He helped us pick out the perfect band to match my ring (that he helped my fiancé pick out!) definitely recommend working with him!

Be
Review №77

My husband and I have been purchasing here since it was Global Diamonds and ALWAYS have the best experience and walk out with exactly what we wanted if not better. Recently, I walked in to purchase a new wedding band for my husband for our anniversary and had no idea what I wanted, I worked with Kirill and he was AWESOME super patient with me while I was like “ok this is it.... wait! What’s that one? No, I like this one best..... wait, wait, can I see this one? Can I FaceTime my daughter and ask her?” And so forth..... lol he was so patient and great and even made sure that it did not go to our email on file so my husbands surprise wasn’t ruined!! AND on top of that cleaned MY rings while he boxed and wrapped my husbands band!! I literally didn’t have to lift a finger! Diamonds Direct is great, Kirill is great!!

Ja
Review №78

Alexandra Teodorescu was so helpful in our selection and purchase of a diamond, along with a beautiful eternity band. She also assisted us with the repair of an existing ring. The work they did was perfect and actually completed quicker than we expected. Thank you for all your help!

Ro
Review №79

Zack was great during all phases our our search. He was very knowledgeable and patient. We are very happy and confident in our purchase. Thanks for making it happen Zack!!

Ma
Review №80

I was not sure exactly what I wanted to get my wife for our anniversary. Amanda Robinson was great in helping us find the perfect choice for this occasion.

Ro
Review №81

Zack was great to work with! He was very respectful of our budget and did not push anything on us. We had shopped at multiple other jewelers and ended up purchasing from Diamonds Direct not only because of the great selection but also the great customer service Zach provided. I highly recommend working with Zach as we will continue to in the future!

Co
Review №82

Incredible experience going with Diamonds Direct, I cannot recommend them enough. Very inviting atmosphere with professional associates that really know their stuff.Special shout out and thanks to Kirill Shipum.Kirill was extremely helpful in educating and guiding me through my purchase. In the end, Kirill found me exactly what I was looking for and made it happen!Thank you again!-Collin R.

Kr
Review №83

Mark was phenomenal !Personable, presentable, and professionalCouldnt have been a better!!Thanks mark !!

Se
Review №84

Nicole Alkhoury was my sales rep and she was amazing!!!! Listened to everything I wanted and didn’t try to upsell me but still have plenty of options! I would recommend DD and Nicole to anyone who is looking for quality pieces, great prices, and amazing customer service!!!!

Ad
Review №85

We could not have had a better experience at Diamonds Direct while picking out an engagement ring, all thanks to Kirill! He went above and beyond to show us several options and was able to help us design the perfect ring. I would recommend him to everyone in the market for any diamond!

Me
Review №86

Amanda is ABSOLUTELY amazing. She really went above and beyond to make my dreams come true! Diamonds direct customer for life!!

Na
Review №87

Alexandra helped me and my fiancé pick the PERFECT ring for our engagement. She was extremely patient and knowledgeable. She got us an amazing deal as well. The whole experience of being in the store (multiple times) was just great. Nicole also helped out and was just as great! Will definitely be back thanks to both of them and the entire staff in the future. Thank you!

st
Review №88

Our experience was amazing because of Kirill! He was so helpful and kind throughout the whole process. Highly recommend him if you are searching for a ring and need help in the entire process!Stephanie & Avery

Me
Review №89

I have been looking for 10 years for my perfect ring...I found a vintage one someone owned, but couldn’t find anywhere that had something similar. Kirill was absolutely amazing and got me exactly what I have been looking for! It’s everything I’ve ever wanted! My husband loves it too! Highly recommend him and this company!

Eb
Review №90

Kirill was fantastic! He helped me pick out a new ring, resize my old ring, and answered all of my questions. Diamonds Direct is my new favorite store.

An
Review №91

This is for the best sales rep Kirill Shipun! Had to leave another review because Im just so amazed by the Customer Service provide.I needed more help, and he took great care of me. He is very knowledgeable, very friendly, and not pushy.Diamond Direct town center is highly recommended, ask for Kirill if you go. Also, the management staff is great.Kirill + The Management = Amazing Team Work 🔥

G
Review №92

Absolutely amazing experience!! Alessandra’s knowledge is out of this world and she is soo kind and helpful ! Highly recommend!

Ma
Review №93

Kirill gave us the best service! He made us feel comfortable and cleaned my engagement complimentary! If you are in the market make a apt with him!!!!!!

Br
Review №94

Mark Fontaine is patient, knowledgeable, and understands the needs of his customers. Too bad 5 stars is the highest rating. 5+

Gr
Review №95

You’re not taking a chance with Chance! Sorry Chance, couldn’t help it! My Fiancé and I shopped multiple jewelry stores for our wedding bands. We left it up to Chance and we are thrilled. So many plays on words! Seriously though, he was spot on with knowing what we were looking for and took us to the right ring from the start. Service was impeccable and we will be back. We highly recommend you take a chance as well!

Da
Review №96

Didnt know anything about diamonds. Mark was very helpful and guided me through the entire process, including teaching me about the GIA certification process. Make sure you buy a GIA certified diamond!!

Al
Review №97

Amazing service! Nicole was so helpful in helping us find the perfect engagement ring and really went above and beyond in making it an easy and memorable experience. We will most definately be back.

Au
Review №98

Exceptional service and care. I highly recommend advisor Nicole at Diamonds Direct.

Em
Review №99

Karill was wonderful!! He helped me find my dream ring and wedding band! He was very friendly and helpful throughout the whole process, thank you Karill!!!!!

He
Review №100

Was a pleasure doing business here. Thanks Mark for helping us find my beautiful ring!

Information
98 Photos
100 Comments
4.8 Rating
  • Address:4840 Town Center Pkwy, Jacksonville, FL 32246, United States
  • Site:https://diamondsdirect.com/
  • Phone:+1 904-515-5959
Categories
  • Diamond dealer
  • Jewelry store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:12–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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