I have an older garage door and the seal on the bottom had broken away causing a gap for pests to possibly get inside. The part couldnt be bought at any of the big home improvement stores so we couldnt fix it ourselves. A1A came prepared and had the exact part we would need. We now have a perfectly sealed garage door and I can sleep at night knowing nothing is getting under that door. I called A1A in the morning regarding my garage door that needed to be fixed immediately since the seal of the bottom of the door was completely broken. They came out the same afternoon and the the technician Ethan called to ask if he could come early since he was in the vicinity. He was friendly, professional and had all the parts to fix the door quickly. The door was fixed perfectly. I know if I ever have another garage door problem I will always choose A1A. Great company and staff! Thank you.
A1A overhead door has given me the best customer service both times I have had the pleasure of working with them. Two years ago we had them come out to install a new garage door system because we were having difficulties installing it ourselves and they were amazing! Thankfully they had placed their sticker inside my garage because last night at 6pm our 20 year old spring broke! A very nice woman answered the phone at 6pm which I was not expecting since it was early evening. She was able to get me scheduled for 8am this morning. Ethan was prompt, courteous and very knowledgeable. The job was done quickly and the pricing was extremely reasonable! I highly recommend this company and their amazing staff!!!
Our motor had a bad gear and wouldnt raise the garage door up or down. Your service tech was knowledge and willing to share pertinent information that helped me choose the best garage door motor to meet our needs. Your service tech was punctual, professional, and very courteous!
Garage door opener would not open door and made a terrible noise. I was happy to be able to speak with a person at your office. I tried three providers and your office was the only one to have a real person answering the phone. Service provider was friendly and seemed knowledgeable.
Lifter motor was dead and springs needed to be replaced. I really appreciate it how fast you responded to my call. And the service was great. The tech was very knowledgeable and was able to quickly determine what the issue was, and his work was very good.
The cable on one side broke when the door was going down and wouldnt close all the way. Same day service was very nice and the tech was very nice. A1A was very quick and available for my garage repair. The tech was fantastic and very nice. He shared some good tips for future maintenance!
The spring had snapped to the garage door, it would not open/close correctly, and we chose to replace both springs since the pricing made more sense and we know, when one goes out the other is soon to follow! Everything about your company is excellent! Your friendly approach, building trust, giving options so we could weigh the best decisions for repair, and again how quick your team responded to our call. You have a trustworthy staff, quality work was outstanding and fast, convenient service!
I moved into a new home that had an old wooden door on its last legs. A1A provided excellent service at a reasonable price. The techs worked quickly and I am completely satisfied with my new door.
I definitely recommend A1A to take care of any issues with your garage. They are very professional and reasonable. My questions were answered along with any suggestions as far as when and how to maintenance the garage as new homeowner.
A1A was contracted through my home warranty company after a horrible experience with another garage door repair company. They came out same-day, diagnosed the issue in seconds (which was an entirely different issue than the bad company), fixed the issue, and then went above and beyond by providing maintenance on the door so that it operates (and sounds) better now than it did before the issue. I will use A1A again and definitely recommend! Thank you!!
Technician explained problem and it was proprietary to D & D door part. He could replace the tension system for a higher price, or I could get D & D to fix it for half as much. I will obviously go with the cheaper option this time, but A1As knowledge and honesty has made me a loyal customer going forward. Highly recommend!
My garage door spring broke which did not allow my door to open all the way. The swift response and accommodation for a new appointment time. The staff was quick and very responsive. They accommodated my requests swiftly and professionally. The service was timely and reasonably priced as well.
We Needed a new door ASAP do to HOA. We were told by other companies 17-18 weeks for a new door to arrive. Called yall, and I believe her name was Angie. Sorry for not remembering .It was a very crazy and hectic day the day we spoke. She was so helpful, found a door called me back immediately and offered same day service. What a great experience. Communication was top notch. Everyone we encountered from the office staff to the installer was knowledgeable and very friendly.
Door hinge was broken and no longer screwed to the door. A new mechanism was installed that better distributed the weight of the door at opening and closing. Quick response Diagnosed and fixed the door quickly and well!
The repair was very good. The Technician advised of a 1 year warranty. The emailed bill has a 30 day warranty. The Technician did not notify regarding their payment alternatives. There is a 4% credit charge notification on the emailed invoice which comes after the increased pending charge on your banks account. People deliberately use credit cards for safety, and for high bills to get the 1% back. Their bankcard fees should be automatically calculated; so as, their losses are covered.Response to owner: Not true. No alternatives were given. The Tech said the bill is $383. $15.33 was added without my permission or understanding. You will not get referrals from us, nor call back for warranty work.
Great Service! They showed up the next day and within 2 days, I had a brand new Garage Door. They were prompt, called ahead of time very friendly, arrived on time, and left the work area clean, They were knowledgeable of their job. I would definitely recommend anyone needing a door or repair to call A1A Overhead Door.
Ethan was awesome and prompt after what I thought was a costly mistake. Simple fix and less than 200$ after 45 mins he was on his way. Scheduling all the way craftsmanship was excellent. Will call again for any issues
Tried to open the garage door with the garage door opener. the door would not open only about an inch up and back down. Called next day and they would have come that day, what a surprise. Asked for next day and was given several time frames to my surprise. Duke came and only took 30 mins. to replaced the spring and checked all areas. All was fine. He even straighten the wall mount of the 2 springs that was not mounted straight when the house was built. Would recommend their business toanyone. Great job.
Door would not close. Very prompt and nice. Very pleasant and knowledgeable.
Door become unaligned could not close all the way. Garage opener was not being used as sensors were out of line and adjustment on opener was incorrect. Put new rollers to fix door and new gear and sensor align for opener. Courteous and quick resolution on all questions. Kept me informed on what was being done
Internal spring broke. Discovered when unraveling/popping noise occurred, then garage door slammed shut. Immediately sent a technician out to resolve the problem. Very professional, knowledgeable, friendly, and efficient.
I had light coming in around both doors, the doors would rattle in a stiff wind. The tech noticed some misaligned and/or damaged parts, and educated me on why they should be replaced. Quick, no nonsense approach while maintaining a professional manner. The tech showed me the issues and got permission before continuing. Great work!
Excellent quick service. Our repair technician actually arrived before his scheduled time & quickly resolved the issue (broken garage door springs). We will definitely use again should the need arrive & would recommend them to our friends & neighbors.
It was encouraging to see a young man who represented his company so professionally. He arrived on time, he knew within minutes what parts and tools he needed and told me it would take forty minutes. Forty minutes after he arrived, he was leaving. Garage door works perfectly.
Our door came off its hinges and needed a reset of the tension cable. Quick response time and friendly staff. After calling 3 companies and being failed, A1A got the job done correctly and quickly.
My garage door wouldnt open automatically, struggled to open when the door was about a foot off the floor and the brace was really taking on a lot of tension. The 24 hour turnaround time from call to service really exceeded my expectations. Everyone was friendly, quick, and thorough. The work was neat, installed quickly and efficiently. Im thrilled with this service.
The coil on the door broke as we tried to open the door. They came 2 hours before the original time window that they gave us. Very prompt service and quick repair! The technician was courteous and knowledgeable. The same day service was also a plus!
Door stopped going up and down. Realized spring was broken. You can out and discovered that the door was damaged and needed to be replaced. The hinges on the top panel had broken away from the door. Professional service was timely and I asked that I be called prior to arrival so I could meet them and that was done as well.
The garage door was original, for a house built in 1964. The bottom right panel was showing signs of water damage, and the back of the door had significant water stains. The door needed to be replaced. My garage door was an 8 foot, rather than the more standard 7 foot, so I was concerned that we would have a long delay to installation due to the custom order. That was not the case, which I appreciated.The installer provided a quality installation, door and opener. The opener, the installer tried to reuse, but he pointed out that it was a 7 foot opener. (which I had erroneously installed many years before). So we replaced it with a new 8 foot opener. .The door seems to be of very high quality and the installation was perfect.
Garage door opener track made a very loud grinding sound and would not open or close the door. You were able to come the next day! The staff arrived called ahead and arrived when they promised. They were quick and efficient and were able to repair the garage door opener instead of replacing it. I was very happy.
One of two springs failed making raising and lowering the door difficult (and dangerous) so I only did it once. Same day service after a weekend without a working door. Appreciated the same day service and the phone calls updating the expected arrival time of the technician.
I found this business through a Google search. A1A was quick to answer and had my appointment scheduled within two days—the next day was available, but I wasnt. Ethan was friendly and knowledgeable, and the quality of work is excellent. I would 1000% recommend A1A Overhead Doors!
The outer keypad was malfunctioning and we werent able to open the door with it. We entered the correct pin but it wouldnt register, and we were not able to reprogram any new passcode in.(The key pad was replaced and we also got a new door opener.)Friendly, patient & professional.Duke was very punctual and patient as I was running a little late. He diagnosed the problem while he was waiting and had a few suggestions/recommendations moving forward. He worked quickly and efficiently and took the time to explain things to me. He also gave gave me heads up on new client special and worked with me to be able to qualify since I didnt have my checkbook with me. Price was very reasonable and work was top notch! Thank you Duke!!
We heard a pop in the garage. We saw it was obviously a broken spring for the garage door to open. Duke was AWESOME - changed out the springs, gave me some maintenance tips and even fixed a sensor that was ajar. Showed up at my house 90 minutes after I called in to request help.
I had a manual door and the existing door was so old, seal was coming off and parts of the door was broken. I wanted to havea automatic garage door installed with keypad along with a new door. From what I can tell they replaced what needed to be replaced and the function of the door is spot on. The whole package! Everything was great. From customer service, tech, and work was over and beyond my expectations. They were helpful, friendly, and work was done in a timely manor. I am so pleased with my new door and the installation. I will recommend A1A Overhead to everyone.
Recently had a Lift Master whisper drive with MyQ installed. I was Impressed with A1A’s speed of estimate to install and install time itself. Arrived within window. Called beforehand and estimated time was exact. Install tech was nice and knowledgeable; he answered all my questions. Very happy with the service and my new motor!
Our garage door would randomly not close remotely and had to be closed manually by holding the button.The technician found that the sensors were not completely aligned. He fixed the issue, lubricated the doors and now everything works perfectly!Very friendly and professional communication The technician was on time, very friendly and professional. Great communication and easy scheduling. He did a great job checking every detail and did all the necessary adjustments. Both garage doors are now working perfectly! Thank you very much for your service.
Our door came off the track and prior to that was making a very loud clanging noise when opening and closing. We were unable to put the wheels back on the track so that is why we called A1A Overhead Door. Everyone there that we talked to had professional and friendly attitudes. When I called for service, the person I spoke with on the phone was very friendly and helpful. The gentleman who came out to look at our door was knowledgeable and took time to explain what was wrong with our door and what it would take to fix it. It was fixed very quickly and without costing a small fortune.
We needed an entire new door. Ours was extremely old (wooden) and rotted. Everyone was friendly, honest, and fast! Everything went smoothly and very quickly...from calling to get a quote to installation and haul away.
We just built our garage and we needed a garage door so I reached out to a good friend & he referred you to us. James Bell, Thank you. A1A is very accommodating & Jarrod did a great job & very efficient.
My garage door wouldnt close. The light on the overhead was flickering. I believe that the wires were bad. When I called to schedule a technician to come out, the staff was open to my needs. Ethan, my technician, was very communicative, which I appreciated. I was pleased that the staff was helpful to ensure that my needs were met, because they came the same day and within the timeframe that I needed.
Fast, friendly, punctual, and were able to resolve the issue the first visit.
Friendly and honest. Very quick and knowledgeable. Took the time to explain how to take care of the door after work was completed also.
Promptness of arrival, expected price, friendly associate Good job for good price. Working great.
The door was extremely noisy and I did not even realize one of the springs was broken in half. On time and professionally done quicker than expected. Joseph did a great job and the work was completed much sooner than I expected. He arrived near the beginning of the time I was told he would be here (8am-10am) and was polite and professional. Good, hard worker!
Our Door would only go down halfway. Fixed door without extra charges. Excellent and fast service. They came the afternoon we called & were on time
Needed a new garage door opener to replace an 18 year old unit. Competent and courteous. They responded to my request to replace door opener the same day. Courteous technician who competently and efficiently performed the task.
Our door stopped working. The opener would begin to lift the door, but then it would drop to the ground. Our technician replaced a coupler that had stripped out. Top notch customer service! Great service from our technician coupled with even better customer service. Our issue was resolved quickly, and the technician was very knowledgeable and friendly. Office staff was also friendly but most of all responsive and very customer-focused.
Really impressive service. They scheduled me the next day after I called. Joe showed up on time. Diagnosed and fixed the problem (broken wire) in about five minutes. I asked him if he would lubricate the other garage door and as he was doing this he noticed a very dangerous flaw that required the door mechanism to be re-bolted to the wall (it was a couple of loose nails away from falling down). I had no idea as this is a home we just purchased. He told me the repair would be a bit pricey as it required monkeying with that gigantic screw mechanism. But his estimate was spot on and he was done in about 45 minutes. Five star all the way.
Our garage door wouldnt rise up and we noticed that one of the springs had broken. I googled to see if it was a DIY repair and discovered that it was recommended to have a knowledgeable repair service handle the repair. Hence the discovery of A1A Overhead Door.... They were timely and affordable! I googled local businesses. A1A came up with impeccable reviews. I called... they responded immediately with an affordable, very competent repair man who fixed the springs quickly and cleaned up after. GREAT JOB!
Garage door only opened one foot of the garage floor. The one spring was broken, very old. I replaced both springs. Job took around a half hour. Garage works beautifully! courteous manner Duke installed our 2 new springs. Patient, courteous, and professional. Very well run company, and reasonable charges.
Promptness came over same day I called at time they said. Replacement spring installed and departed. Just about all you can do for a service call. Good job.
Garage door opener was making a bad noise and then it wouldnt open the garage door. Honest about what was wrong with my opener and the best way to fix it. Fair, fast and friendly. Fixed my garage door opener without trying to sell products/services I didnt need.
Great customer service, was genuine and sincere. Very punctual with time and knowledgable.
Technician arrived on time. He was personable and quickly assessed the situation. He fixed it immediately without wasting time.
He was quick to diagnose the issue and deliver a solution.
They were fast and professional with response to our problem. Took time to listen to problem, explain options and fixed the problem. Highly recommend for anyone with ma garage door issue.
The job was good but unless you want to pay 4% credit card fee write a check or pay their worker cash. I was very disappointed when i saw an additional $55.17 posted to my bank account. I called to question the up charge and was told they do a 4% card fee. I have never heard of a company doing this and if this is their practice they should disclose that before running the card not telling people after the fact that it is stated on the invoice after you pay and then is emailed to you.
Fantastic service. Broken main spring on main garage door. Excellent individual taking the call and service technician. They arrived in less than two hours, had the parts, fixed it professionally and it was done. Great people and great service. Why would anyone go anywhere else??
The single garage door was not working, fixing my garage doors and openers completed on the first visit., very awesome!! Tech was very knowledgeable, polite, and fast
Service was same day and the technician Duke repaired the coupler and floor seal quite fast. Performed a safety check as well. Thank you for the great service.
The bracket holding our garage door opener was broken on one side and hanging on with a bolt. The staff and technician were friendly and helpful. They went over and above to fit me in to fix my door before we went out of town.
One spring broke on my garage door On time and honest My email was followed up quickly with a phone call to set my appointment for same same service. Technician (Joe) came on time and was very polite. he efficiently replaced the spring that broke and the other one as it was just as old. He did recommend replacing the rollers but was not pushy at all. I will defiantly use them again and recommend.
Garage door was not opening. Opener motor would run the cycle when the button was pressed but not move the door. Response time, scheduling, and timing was excellent. Diagnosis of problem was swift and logical. Technician was knowledgeable and answered all questions asked. Overall cost was acceptable though a military discount couldve been better.
Spring broke and needed replaced, also motor repair. Everyone was friendly & professional. Ethan was very professional and we are happy with the work.
Repair technician was on time and was able to quickly identify my problem. Cost was fair.
Door wouldnt open with remote openers. Springs broken - had to be replaced. Very happy with Everything! Professional and courteous; Quick appt during the holidays. Arrived on time; very professional and explained everything as he worked. Had us fixed within an hour. Wore a mask and very respectful and courteous. Will use again for any other issues that might arise.
Appreciate the prompt same day service!!
Our door would not close. We could open it with the remote and keypad, but could not close with without holding the button down then going through the house to close it up. They were on time, super professional, and thorough. Even though it was something super easy (loose and corroded wire to the sensor), he was so thorough in making sure it was running properly.
Quick and quality service. The team was able to schedule me for same day service. They have excellent communication via email to confirm the appointment and the technician. The technician was knowledgeable and was able to fix the issue on the spot, on a Friday afternoon at that! It was greatly appreciated!
There was a problem with noisy operation and a broken lock mechanism but it was handled quickly and professionally. I will call again for any future needs! Thank you. There was a quick response and easy interactions Prompt, professional, and friendly all around! The work was well done!
Our garage door wouldnt open with the car remote, keypad or indoor pad. When pressing any of the buttons we heard a loud motor noise. We were only able to open the door manually. Efficient and good quality So grateful for the quick response time. A service man was out within an hour after we called, he was kind and respectful. He was quick to compete the job needed and did a great job cleaning up after the job. Would highly recommend.
Prompt, courteous, professional service at a reasonable price. Our service tech, Duke showed up on time, bright and early as promised. He quickly and politely diagnosed the issue with our garage door and provided an on the spot repair estimate that matched our expectations. After completing the repair, Duke was especially helpful in making several additional minor adjustments and tweaks and provided some extremely helpful self maintenance recommendations. Our overall experience with Duke and A1A Overhead Door was nothing short of excellent !
So glad I chose ....wisely. This company quickly fixed the garage door problem.
This company came out quickly after I made the call to service our broken garage door spring(s). I called I think around 9-10AM and they were out to my home by 12-1PM! Cant beat that service or timing!! Especially when they didnt charge me an extra fee for same day or anything of such. I am very happy with my installation and more importantly the technician that came to service our door was VERY POLITE, FRIENDLY, KIND, I had a good time chatting with him about motorcycles & cars while he was working! A+++ I recommend this company for garage door related services and will be using them again!
We bought a fixer upper and it needs a new everything. Duke explained that it needed the whole framing and the cost involved. He was very polite and seemed to know what he was talking about. Duke was very polite and gave us a quote on replacing our garage door
My garage door would neither open or close completely. The opener was also poorly attached to the wall. . A1A arrived within a half an hour and gave a thorough fix to the problem. Courteous worker. Price was reasonable.
Had a Broken spring Technician was friendly. Professional in appearance and attitude. Did a great job.
I needed a garage door spring replacement due to my spring breaking in the middle of the night. no up sell. and very honest When I called. the telephone REP was very knowledgeable and professional. Same day service was great. the technician that arrived was very polite and quick to identify my needs. The job was done very quickly and painlessly,he left the area clean and the whole time he wore a mask for my safety and his.
My garage doors wouldnt open. The chains were broken. Quick, quality, no hassle repair. Josh was very familiar with what repair was needed. He didnt waste any time. Came out an assessed what was needed and came back the next day with the parts. Installed 2 new rails made the needed adjustments and even put the light cover back on that had fallen off. I really appreciate that there was no attempt to sell me anything additional which happens so often. Great job! Also, I love the Patriotic design on your trucks. I will definitely recommend your company. Thank you!
One of the springs had broken. Courtesy, professionalism, and success in managing the repair. Joshua was very professional and knowledgeable with garage repair. He was courteous and timely in diagnosing and managing the repair and gave every assurance that if the garage door wasnt performing properly after he left that I could easily have him come back.
Professional, dedicated to finishing the job quickly,totally satisfied.
Prompt, capable, and courteous service.
One of the two springs on our double garage door broke and needed replacement. Response time and speed of the repair was exceptional and the technician was professional, pleasant, and worked quickly and completed his work.
AVOID! This company absolutely gouges and overcharges for what amounts to be barely any service. Just had a tech come out to investigate a faulty door which turned out to be a misaligned sensor. While the tech was out here he also lubed the door. That quick service call was $140??? Last dollar of mine they will see as I will take my business to more reasonable establishments.
I was able to get a prompt, next morning appt. The technician was pleasant, prompt, knowledgeable and efficient.
The spring On our garage door broke and the door would not lift. Replacing the spring solved the issue. The job was completed in less than 45 minutes. Expert, Courteous service were the prominent features of this service call. We were very pleased with A1A Overhead Doors repair of our garage door. Your repairman was knowledgeable, courteous and efficient. He replaced two springs on one door, checked the other one and lubricated both doors. He also gave me pointers for how I could maintain the doors in better condition to prolong their life. I would definitely use their services again.
When I made the appt I knew i had to move stuff in my garage. My husband is disabled so I knew i would move it by myself. When the repair guy came, he asked if I could move a few more things so that he could work better. I explained to him that my husband was disabled. He offered to help me move stuff before and after he left. I did not need his assistance because the items were light enough for me to do it BUT I was impressed with his kindness. He did a great job. Thank you
Torsion spring snapped, discovered after hearing a bang in the garage. Quick work completed once on the job site. Our service window was exceeded, so the person showed up late with no update from the company as I had to call several times. I understand things happen but a call or update would have been nice. Luckily they sent another person who did a great job. Service was quick and the worker, Josh, was very professional and informative with maintaining our garage door after the job. Top notch.
Garage was sticking due to bad spring system. I was given a quote for repairs but opted to get another quote. Prompt courteous service.
Garage door bracket broke and door could not operate. A1A took care of us immediately and did a great job.
Door was struggling going up. Service was extremely prompt and great work. Very professional and knowledgeable .
Door was failing to fully open; studied it and observed the spring was broken. Same day appointment, tech arrived on-time. Enjoyed the professionalism and knowledge of our tech (Joe) as he explained the repair and general good habits for maintaining the garage door system.
It all began with an old corroded turn-key entry into the garage. My remote entry was still working, as was the interior door control button. Unfortunately, to fix the exterior key entry, all the wiring was messed with by a non-professional to fix the problem, and then the entire mechanism stopped working. I couldnt figure out how to undo what was messed with, so I smartly called your company. It was worth every penny!! Proficiency, timeliness, and amiability were what I appreciated most about A1A Garage Door. Within no time Duke, the technician, was able to fix the wiring of my garage door, and he removed old useless wire, greased and fine tuned the chain, put in a new lightbulb, a new keypad for entry, and added new screws to keep the door seams together! Everything worked brilliantly when he finished. I am exuberantly pleased!
Knowledge of product and answering questions I was pleased with the professionalism beginning with the initial contact via telephone to the tech that came to my home. He was knowledgeable and answered all questions I had and I felt very comfortable with knowing how to operate everything. Thanks for a great job!
One of our garage doors would not close. Ethan discovered it had a bad sensor and replaced it. He checked out our second door while he was there as well. We received fast, courteous, professional service Ethan arrived right on time and was very Polite, professional and knowledgeable of what needed to be done to correct our problem. Thank you for being there for us.
Called on a Saturday for my garage opener. They had a tech out very quickly. The tech was professional and friendly. He fixed my opener in no time and now it runs quieter and smoother than I ever remember before the repair. I appreciate the fast response and repair and recommend anyone with a garage door issue to call A1A first!
Very quick service. Prompt. Professional. Friendly and thorough. Resolved issue very efficiently and went above and beyond to make sure equipment was checked out in the process. Would definitely call again.
Garage door would not open after an odd electrical power surge several evenings prior. Professionalism and quality of work. He quickly determined the issue and corrected it. He noticed another issue with a nut missing from a bolt and corrected that and finally, did an excellent job in performing maintenance on the garage door that made it run much more smoothly and quietly. Very impressed with work and professionalism!!