Superior service! Casey was very quick to answer when I called, incredibly knowledgeable and courteous. Very prompt service. Answered all my questions and got my door adjusted perfectly and the new opener installed quickly. I can’t recommend Casey and First Coast Garage Door enough! Highly recommended! I will be referring all my friends and family. Thank you for the awesome job!
Outstanding customer service and great price to completely replace my garage door and all hardware. My garage door actually failed and I could not lift it-Casey put it at the top of his list of calls-secured the door that I wanted and had it installed within 48 hours. I have worked in customer service for 30+ years, and he is truly the epitome of outstanding customer service at a great price. Give Casey a call, you will be very pleased you chose him.
He showed up on time. He was able to repair my door, and never pressured me to buy a new door. This is the only company I will use for my garage door from here on out. He also charged a considerable amount less than I was quoted by 3 other companies. Very, very happy!!
Jody has installed a couple of doors for us now and repaired a few. He is fast, courteous and the price is right! I highly recommend these guys!
Casey was straightforward and easy to work with. He told me the price beforehand, arrived on time, did the work, no gimmicks. 100% will recommend.
I had two 32yo wooden double garage doors with openers that needed replacement. Casey strung me along for weeks without providing a quotation.
First Coast garage doors is a name that you can trust! The owner/ technician is very honest, the prices are fair & affordable, and you will receive quality work as well. I’m a repeat customer andI highly recommend this company.-Northside Jacksonville
Please save yourself time and hire these guys!My experience looking to get my garage door fixed was a short one but one of two sides. I called and set up another appt with a different company (highly rated mind you, so watch the negative reviews) that was terrible. THEN I called these guys. I spoke to them over the phone about my situation and they gave me a few different options and some of those options saved me money but not on quality. Casey showed up the next day and knocked out an awesome job. I would hire these guys no questions asked the next time! Please save yourself some time looking and hire these guys!!
Casey was great! Gave us an appointment right away and made quick work replacing our broken garage door spring. Very friendly and professional. Thanks Casey!
Perfect Installation and Superior Product! After much research and bidding, we chose First Coast Garage Doors for our new set of steel, insulated doors. The price was unbelievable. Others who had a similar price were not offering insulated doors - so beware when comparing. Our doors are thick and insulated. The service and follow up was perfect. Casey is the best! Fast delivery of exactly what we wanted. Expert installation. Excellent openers that are so quiet! We are 100% satisfied and cannot recommend highly enough.
So first of all, I had to have a new garage door opener installed back in 2014 when the original one completely broke down. Now it’s been 6 years since it was installed. Today when trying to close my garage all of sudden it started to come down sideways and locked up. The company(A1A Overhead Door) who installed it wasn’t going to be able to come out till between 3-5pm( I called them around 11:45am)and the rep was a bit snooty. As my van was trapped inside my garage, and the garage door being stuck was starting to affect my ac, I googled for garage door repair. First Coast Garage Doors had the best rating on the list so I called, and Casey has his tech out to my house by 1pm. They charged me less than A1A and Jody the tech was so helpful! He explained that we needed to make sure to keep the hinges and rollers lubed every 6-8months which we never knew about. Our garage door squeaked ever since it was installed but now it opens so much more quieter! First Coast Garage Doors rocks! We won’t use anyone else ever!! Thank you Casey and Jody!!
These guys are awesome. I had a wall controller fail and I tried ordering one online and replacing myself. Well I wasted a couple days trying to fix it myself with the wrong controller. Finally I contacted First Coast and they were out the next day had the correct parts on the truck and had me back in business in a matter of minutes. They also serviced my door while they were here which was included in their price. Their price was more than fair for labor and parts. I wouldnt hesitate to call them again or recommend them to anyone. These guys are awesome,
A honest individual, Casey is a stand up gentleman. Quick to come fix the issue without exaggerating any of the concerns. Reasonable. Highly recommend over anyone. Will only use this business and this gentleman for any future needs. Thank you Casey!
I called First Coast Garage Doors on July 13, 2020. The guy on the phone said he would be at my house between 4-5PM that same day. A little after 6PM he shows up at my door. He briefly looks at the garage door and has me press the opener a few times. He then determined it was a logic error and that I can either replace the logic board for $129 or replace the whole 1/2 HP Lift Master for $300. I chose to replace the system (I felt as if buying the new opener would be more beneficial than paying less than half of it to replace the part). He said he didnt have it on his vehicle but he would come back tomorrow (July 14, 2020).I never heard back from the guy. I called him July 14, 2020 at 4:45PM. This sent me to voicemail and his voicemail inbox was full so I couldnt leave a message. I havent heard anything back since. I cant tell if this First Coast Garage Doors company likes to pick and choose easy jobs for good reviews or if I was legitimately forgotten. Regardless, it deserved a 1 star review.Thanks for wasting my time.
They did an outstanding job on my garage door. They also squeezed me in, in about two days. I was very impressed with the timing. Had to come back to replace the guide rail and make adjustments. When he did come back I inconveniently had things in the way. I understand they cant touch personal equipment so he had to leave. My sister came home very soon after and instead of making me wait more time he came back to my house to make sure it all got done. Hell of a guy Hell off a company and i highly recommend for garage door service!
I cant say enough about how great this company is. I live in St. Augustine and my father lives in Jacksonville. I wouldnt call anybody else to fix his garage doors. Havent found anything Casey cant fix. He is so nice and his prices are very fair. He has never tried to sell my dad something he doesnt need. My dad loves to get a chair and watch Casey work and he is very good with him. Five stars arent enough.
They do not service Genie Brands.
Garage door was installed fast and efficiently! Looks great, operates great, and was installed at for a very good price compared to the competition!
No complaints. They took my call on a Sunday afternoon and they would have come out same-day if they had both of the springs on-hand. The technician arrived on-time the next morning, had the job done quick and tightened up some loose screws while he was at it.
I would give more stars if I could. You wont find a nicer, more personable, or more competent person at determining and resolving problems with garage door openers than Casey. I wont hesitate to call him again should I need to.
There are so many garage door companies around here, but these guys are head and shoulders above the rest. Knowledgeable, respectful, great critical thinking skills, and responsive. You can’t go wrong. I almost gave up hope for finding someone truly knowledgeable, rather than cookie cutter knowledge, until I called Casey.
Mr. Casey first installed my garage door in 2005, and Ive only needed service this past year. Both times he was at my house an hour after I called on the weekend. I wish every business in town were run as professionally and cheerfully. First Coast Garage is one of the few reasons we get to live a civilized life in Jacksonville.
Came out same day to fix my springs.Awesome customer service easy to talk toand very professional. Offered a military discount to us to save us on cost. Didn’t try and add on any additional s like some of these other companies.Highly recommend for all garage needs.
Called them this morning and they happened to be in the area. Got here about 10 minutes after I called them. So nice, polite. Really went above and beyond!!!
Casey is the best. Too bad I can’t hire him for all of my household services. He is very quick and efficient. He only charges you for work that actually needs to be completed. A small malfunction with our garage door turned into a huge mess when we tried to force the door up. Casey got it open within an hour of working on it. He also came same day. Our door works better than it ever has. Thank you so so much! Even my dad was impressed and nothing impresses him.
Casey came by this morning(Sunday!) and fixed my garage. Very professional, polite, and he gets the job done at a fair price! Highly recommend!
Great company! We recently had the garage motor replaced by First Coast Garage. The team is professional, efficient, and quick to get the job done. Would definitely recommend hiring them for your garage needs!
Service was very prompt. Knowledgeable, courteous, and efficient.
My garage door was very sensitive. Every time the sensor stopped the door or I pushed the button to stop the door, the cables would unwind, rendering the door useless. A competitor of First Coast had already came out and said “that’s just the way it is”.Casey came out and had to reinstall the rails and the rod that holds the cables and springs as they were not aligned properly. The previous mentioned competitor had installed the system incorrectly. Casey was very knowledgeable and a quick worker. Prices were very fair. I highly recommend First Coast Garage Doors
On time, great work and reasonable. What else could you possibly want? I highly recommend-
These guys did an awesome job. The price was great, the service was even better. They were here and finished in about 20 minutes and were courteous enough to tighten the main spring and lube the all the hinges, at no extra charge. Thanks fellows.
Casey was awesome to work with. He was very efficient and professional, and even arrived ahead of his estimated window when we were in a pinch. Would definitely recommend First Coast Garage Doors!
First Coast Garage Doors is the best garage door company I have ever done business with. Very knowledgeable, friendly, and most of all very fair in pricing. He will not sell you something that you don’t need. If I could give 10 stars, I would.
It is truly one of the best customer service experiences I have ever experienced. My garage door stopped working suddenly. I was so concerned that I would not find a company that can help me Instantly due to the Covid-19 phase. I called and described my issue and was surprised that they offered me troubleshooting tips throughout the phone. I even sent them pictures to help me through the process. They were very responsive and they told me it could be a reboot issue which was the case. All the troubleshooting was free of charge and they did not just wait to come until the next day. Very ethical and professional. They could have just came like any other company and charged me just to reboot my motor. I highly recommend and will defintley work with them for any further issues that arise.
I have used this company a few times now through moves and so has my family. They are always professional and go above and beyond the level of most companies when it comes to needing help after installation. I would absolutely recommend 1st Coast Garage Doors to anyone needing work done on their garage.
I called and Casey worked with me on the phone to troubleshoot the issue. He was very professional and personable. He fixed the issue (broken spring) and took the time to do some preventative maintenance on the door and show me how to keep it running smooth. Very impressed with the level of service and pricing! Highly recommended.
100% satisfied. Great service at low price.I contacted at least four other garage door repair businesses prior to calling First Coast garage door.I texted photos of my broken spring and garage door, and decided to go with First Coast garage door because he had great reviews, was thorough over the phone, has a five year warranty and most importantly, his quote was lower than the others.My instinct paid off. Casey was prompt, courteous and extremely knowledgeable. He replaced our broken springs within 15 minutes. In addition, he went above and beyond and lubricated each hinge, tightened and replaced some screws and even corrected some things. It took him less than 30 minutes total.I would highly recommend Casey for any garage door installation or repair. He is thorough and genuinely cares that you get a quality service at a great price.I did not receive any discount or money for this review.
Couldnt be happier with First Coast Garage Doors. First class service, very knowledgeable and honest folks, and fair prices.I called them up when the bracket on my garage door broke off (the spring over the door had gone bad). We scheduled a time later that same day and they fixed it in less than an hour. I called them again today because of an electrical issue with my motor and they walked me through how to get it working again in just a few minutes. Top notch company!
I highly recommend this company for anything garage door related. Prompt, professional, courteous, high quality work, efficient, and competitively priced. Casey even pays attention to the small stuff without being asked, such as adjusting the doors nicely, carefully installing wiring, etc.
I received the best deal from First Coast. Casey the technician that came out was friendly and professional. He was able to come out the same day and at the time he said he would. He was able to work with what I had and finished it so efficiently.
I contact 2 other Garage door companies and both said that I needed to replace my door. I had Casey come out to take a look, He said he cold repair the door panels with no problem. He was very professional and quick with his repairs. I would highly recommend him to anyone that needs their garage door repaired. A++ service...... Update. We had to have s spring replaced today. Fantastic service. Came out next day super fast repair at s great price. Have used them twice and would not even think of using anyone else
Very professional, honest and timely service with reasonable cost. Recently had the motor replaced and previously springs replaced. Very pleased!
Called FCGD and the owner tried to trouble shoot with me over the phone to try and save me some money, but unfortunately my garage door issues required some professional attention. He was super attentive and he was able to provide same day service. He was prompt, polite, honest, and professional. Replaced my garage door motor and even took the old non-working system with him not to leave me with the inconvenience of discarding the trash. Highly recommend!
This is one of the most courteous and professional repair men I have ever met! Was on time, repair was completed in a very timely manner, and exactly what his estimate said it would be! He also talked us through an emergency repair the night before so that we could move our cars out and have them ready for work prior to his appointment. This was the kind of service that you rarely get these days; would highly recommend!
Great company. Casey came out quickly and did an excellent job!
Quick service and reasonable prices! Will use again!
They came within a few hours to repair our door. Forever appreciative for them. I will use them for all my garage needs regardless.
Were so thankful to have found First Coast Garage Doors! Call Casey for professional service at competitive pricing. He zeroed in on the issue and fixed it quickly. Theres definitely a worthy reason why his company has so many great reviews! We will be sure to keep his contact info handy for future needs or referrals.
Garage door failed to open. Called and spoke with Casey. He was polite and professional. He arrived within a few hours with the necessary parts and made quick work of the repairs. Repairs cost about 1/3 less than what he quoted us over the phone and was lower than anticipated.He showed outstanding honesty and integrity by only repairing what was needed. Casey while on site, explained that one item of concern was in good working order and was not in need of replacement as we anticipated it would be, saving us time and money.Casey also made a quick adjustment to the garage door opener and lubricated everything free of charge. Now our door opens and closes quieter than it ever has since we purchased hit house. We will be calling Casey if we are ever in need of his services again!!
Very responsive. Honest and reasonable. Highly recommend. Casey went beyond my expectations resolving my issue and only changed a minimal service charge. Didnt try to sell me things I didnt need.
I highly recommend Casey Clements and the First Coast Garage Doors team! I called to get a quote on two new doors, Casey came right out at 8PM (which was amazing) and fixed our existing doors. He was so honest and saved us the cost of new doors which we apparently did not need right now. Thank you Casey!
Great service! Came out to the house on short notice and was incredibly efficient with repairs. Thanks!
I saw an add in the Money Pages magazine for garage door replacement. I called them out to replace my 16 X 7 garage door. I was very pleased with the price. The quality of the material was outstanding. I was happy to find out the a new door comes with all new hardware. The installer worked with my schedule and installed the door in less than 2 hours.
Very prompt and good total service over all! They showed up exactly on the window that he promised over the phone when I called him. No added cost on what he gave quoted me the first time we talked. Very polite and good customer service over the phone and in person. Ill recommend Casey and his company to all my friends here in First Coast.
Great service, professionalism, accuracy, competitive price. I will strongly recommend Casey to my family and friends. Big Thank you for the precise and timely work!!
Hands down the BEST customer service! Friendly, fast and VERY knowledgeable about all things garage. After I got worked over by another company in both price and service, First Coast Garage Doors fixed one of the frustratingly simple things the other company just hadnt bothered to do right. And fixed it first thing in the early morning so I wouldnt even be late for work. If you need garage repairs or replacement, dont hesitate to call Casey and rest assured you wont need to worry about a single thing!
Casey went above and beyond. Best service and best price in town! Fast, efficient, and affordable. I highly recommend.
Each time Ive called they have been very responsive and fixed my issue quickly with minimum disruption to my schedule. They are awesome to deal with!!!
Case was amazing! He stopped by at precisely the time agreed upon and fixed my garage door very quickly. He gave me a quote after a quick assessment and then stuck to the quote even after finding additional issues with the alignment. Great customer service and expeditious. I would highly recommend their services.
WOW!! thought I was going to need a serious repair, the call was quickly answered and the gentlemen was able to diagnose the problem and help me resolve the issue right then and there. Courteous and professional! I will definitely call First Coast Garage Doors if the need arises again, thank you!!!
Great experience! My garage spring was replaced within an hour of me making the call. Very professional service.
I am always nervous hiring anyone that I havent met before. I am so relieved that Casey was quick to respond, extremely knowledgeable, patient and such a good person! He doesnt over charge when he certainly could. He had to install the opener from scratch in a newly built garage. I watched him do everything. Casey is clearly a pro. He knows the systems by heart and worked very quickly. Dont think too hard about hiring him. Just do it! Thank you so much Casey!
I cannot express how wonderful First Coast Garage Doors are! We first called on them in 2009. Both Casey and Stephen are superb. They come out right away and stand behind their service. I cannot thank them enough for always showing up and doing great work at affordable prices.
Casey with First Coast Garage Doors is very prompt (came out within the hour), courteous and an expert at maintaining garage doors. We will continue to count on Casey in this regard. Thank you for helping on such quick notice! A true pro!
Very helpful in solving our garage door problem. Was able to save us a lot of money by identifying the issue quickly and providing a quick, inexpensive and effective resolution. Thanks so much!!
Quick service and completed at a fair price. We’ll definitely continue to use First Coast Garage Doors for our repairs.
Purchased a garage system for them to install because of their wonderful reviews... and it was a waste of money! They installed it and had to come back out because it wasnt working properly. They fixed it and it went out yet again. When I called them to come back out, they said it was struck by lightning and it could not be fixed. This all happened within weeks of installing (less than 3 weeks). The tech said he would call me back after to speaking to his boss about replacing it because it had been less than a month, but I never heard anything back. $299.99 down the drain... Will not use them again or refer someone to them! Customer service out the window... Disappointed!
Update: another great experience with Casey and his crew! Prompt and efficient service, Professionalism, and a great price! Had my new system installed in less than an hour! You will be glad you called!1st review:Wow, I cant say enough good things about my experience! It was 8:30 pm on a Sunday night and Casey still answered the phone immediately. He planned a time to come out first thing the next morning and he showed up around 8 and was gone by 9:00 am. Prompt, courteous, efficient, and my door is running smoother and quieter than it ever has! All for a very fair price. I definitely recommend First Coast Garage doors!
Very pleased with our experience. Casey was prompt, worked quickly and was very helpful. We will definitely call him for all our garage door needs.
Fantastic and prompt service at short notice. Cheapest price around with excellent quality products. Casey replaced our garage door opener swiftly, was very professional and polite, took his time to answer my questions. Ill definitely use his services again and highly recommend First Coast Garage Doors!
Casey is a great guy. Very professional and quick. He honest about everything and do some little work that needed to be fix without charge. Fix price, fast, and quality.
Casey, the repair technician, was AWESOME!! This morning when leaving for work, I discovered that I had issues with my garage door. I searched the internet and randomly selected this company to complete the repair. Casey was able to work me into his schedule with a same day appointment. He was prompt in arrival, ringing my doorbell at the exact appointment time. He quickly assessed the problem and repaired the issue. He was very knowledgeable, personable, and professional. I have already locked his company information into my cell phone and have begun sharing my experience with family members. **Pricing was EXCELLENT!! Very affordable. I highly recommend.
Great Service! Super quick to respond for service call and repair. Replaced our broken garage door spring, checked to make sure everything else is working ok and even replaced our key pad which hadnt worked since we owned the house for no additional charge. Highly recommend!
If you don’t choose First Coast Garage Doors as your go to for garage issues you are making a big mistake. I’ve worked with Casey on several flip houses and he is prompt, professional and reasonable on price. I will never use anyone else but Firat Coast!
I have a door that is 4 years old. I called Casey and he came right over and fixed it and charged a very reasonable price to replace a part on the opener which he did not install. Great service and I love working with a locally-owned business.
First Coast Garage Doors provided First Class service, very knowledgeable, honest folks and fair prices. The men did a great job and I could not be more pleased with the initial work and follow up.
Great service, quick response, and good price. Came in, assessed, had parts and got it done. Highly recommend them.
Nice guy. Came the day I called and arrived when he said he would. Fix was cheaper than I thought and took less time than I thought . Very satisfied
Very professional, timely and fairly priced. Everything was done quickly and with great quality. Would definitely use again and recommend.
We have worked with Casey and have been extremely pleased with his work. He is prompt and very honest. When we needed new doors there was no question that we would use him.
10/10 Excellent service, very professional and experienced team. Highly recommend for any garage repair/install needs!
Fast response. He arrived and discovered that the home I just moved into had never had a garage door opener. Not a problem for First Coast. The supports went up and the opener went up in a matter of minutes. I was surprised how fast it was installed and it works perfectly.
Showed up early. Clean and Professional. Made sure that he did not track dirt in or around the house. Had a smile and an up beat attitude. Finished the job with full safety in mind. Amazing work. I will call him for any repairs or replacements!
Excellent Service!! We made a Saturday apt and Casey came early in the morning and replaced the broken spring in our garage door. He even did some extra work and gave us discounts. Great experience and highly recommended! Thank you:)
First coast garage is very flexible with their appointment timings. They try to work around your schedule which is great! The person found out the problem with my garage door and fixed it immediately. Would highly recommend First Coast Garage Doors!!!!
Casey is very honest and knowledgeable and I am very happy I chose this company as he saved me a lot of money. Casey could have easily sold me a new reinforced wind rated garage door which would have been around $1300+ for my size door, but instead he informed me that my existing door had all of the bracing needed and that I could have him install an insulation kit instead. He then gave a great price saving me a ton of money and reconfigured the door, replaced the rollers with nylon rollers, adjusted the springs for the new weight and replaced a few parts and missing screws, as well as adding additional brackets for strength. It was an A+ installation and repair which made the door 100% quieter. Casey then went the extra mile to text back with a contractors information to repair my garage drywall and ceiling. He had some issues with communication, part of which was related to a lost phone, but I still rate his company 5 stars due to the extra effort.
We had unexpected garage door problems on a friday morning (spring broke), saw the good reveiws on Google and decided to go with First Coast Garage Doors. Couldnt be more happy! They were super quick to respond and very reasonable on the price. They had it completely fixed in less than an hour. Great service and very pleasent gentleman. 100% great experience!!!! I highly, highly recommend them.
These guys are awesome! I called because my door would not go up. They came out the same day and had me fixed up before my wife got home. You guys are a life saver. Thanks for rocking it out!
Ive hired FCGD twice in the last few years. Great service, quick response, Casey does really good work for a lot less than other door services!
The only of the “24 hour” services that actually picked up after hours, very prompt, professional, great price and highly recommend!
A great friend recommended First Coast Garage Doors when I asked who she contacted. My door would open fine with remote and in-garage opener, but stalled on closing with my remote and only closed if in-garage opener was held down the entire time. I received instructions and an explanation over the phone on how to solve this issue. FREE OF CHARGE. I cant thank you enough! THANK YOU!!! This is an honest company and just wonderful!
My garage door came off the track and was made worse by my trying to fix it my self. I called them and they came out on a Saturday and fixed it in less than an hour. Awesome service that I would highly recommend.
This company was awesome. They were able to come out the same day I called, which happened to be right after the hurrican, so I am sure they were busy. The gentleman not only fixed our springs, but also fixed other things that were going bad so that we werent left stranded in the future. He was quick and professional. Would definately recommend, and will save contact info in case we ever have the need in the future.
I had a true emergency and they got to my house and fixed the problem in about 45 minutes! Godsend! And expected to pay an arm and a leg, but the price was completely reasonable. Would definitely recommend them.
My garage door wasnt working (not going up or down) and I had no idea it was a simple problem I could resolve myself. I called First Coast and described the problem and texted the technician a picture. Instead of charging me to come out and fix what was actually a small problem, the technician told me what to do and, voila!, it worked. This is a company with INTEGRITY that customers can trust! If I EVER need their services again, First Coast will be my FIRST choice!
Very responsive . he came out right away and fix the problem within 20 min. Casey was very informative and very knowledgeable . i will defanetly recommend them to friends and family .
Great work great attitude and done fast give him a call
I had an issue with my garage door not closing properly and was referred to Mr. Clements of First Coast Garage Door...I contacted Mr. Clements and he immediately responded. I explained to him what the problems was and he attempted to instruct me on how to solve the problem, but it kinda flew over my head. Within 15-20 minutes, he was pulling up in front of my home. Amazing! Problem was solved within a matter of minutes! I would highly recommend this company to all I know!!! Friendly, courteous, awesome service!
I was in a bind on a weekend afternoon when the rolling door to my business facility got stuck in the open position. Casey, the owner, drove to my facility on a Sunday to assess the problem even though he typically does not work with commercial doors simply because I could not get anyone else out to help. While he couldnt fix it, he immediately referred me to two other businesses that could. He did not even charge me a service call since he could not fix it, although he did ultimately help solve the problem. That kind of customer service is harder and harder to find and I know exactly who Im calling next time our home garage door has an issue!
Garage belt had nearly snapped on me later in evening. I made a few calls but kept getting answering services and/or poor customer service. Then I called Casey at First Coast Garage Doors...he was very knowledgeable and friendly. He worked around my schedule and came out the next day bright and early with the part he needed. The repair was done fast and professionally. He even did some maintenance on it at no additional cost. I cant recommend these guys enough. Thank you!