I just received a wonderful surprise, of a beautiful bouquet of flowers from a very caring, thoughtful and generous loved one, who Im sure paid good money for this arrangement. However, I am extremely disappointed in the vase that was chosen by this establishment for the flowers. They left the $1.00 sticker on the bottom of the vase, it was spray painted, which dried with drips of paint on two sides and a scratch mark on a different side. If feels like I received flowers from a garage sale.
I want to thank Twisted Branches for the beautiful birthday cake flowers that you delivered today to my daughter. You went out of your way to make a good presentation. It even looked better than the picture on the universal flower ordering site that i used to order it. Excellent job! We werent able to travel to be with her this year due to the virus but we were able to face time and enjoy singing to her and watching her blow out the candles on top of her cake. The flowers looked so happy and the yellow rose in the center reminded us of the yellow rose of Texas which is where we are from. Our daughter is a transplant to Florida. The two side cupcakes were a great addition. Thanks for helping us make her day a little special. It is appreciated.
My friend ordered flowers for me to be delivered and it was really frustrating trying to receive them. I never did get the flowers, because I was over trying to schedule to pick up flowers that should have been delivered to me. My friend was told by the person she ordered from that the company has base access, however this is untrue. I received a call from the company the day of indicating the driver couldnt get through the gate and could I meet her at the guard post. The driver told me that the person who ordered must have not known I lived on base, which is also untrue since it was a fellow military spouse stationed in MS. This would have been fine if I would have been home, but I was 30 minutes away picking up my daughter from school and then we go straight to her ballet class. I informed the driver I could pick up the flowers the next day. I googled the address to realize the flower place is 45 mins from my house but my son had counseling in the afternoon in the area. I saw on google and the website the shop was open until 5pm, so I assumed I would be fine picking them up in the afternoon. Around 11am the morning of, I received a call from the shop that they would be closing early could I come pick up the flowers before 12pm. I said no, I live across town 45mins away and I have to take my kids to appointments first. I was instructed to call back to leave a message on when to pick up my flowers. However, I didnt call back because at this point receiving flowers for my Birthday which should make me feel good turned out to be more of a hassle. This all could have been avoid if the shop called me to schedule a time for drop off and not assumed I would be available on a whim. The flowers were also supposed to be for delivery and not me wasting time, money driving to pick them up.
Great service, quality, delivery an all around GREAT experience‼️ I use them for every occasion.
Ordered flowers and when they arrived, they looked nothing like the photo. Disappointed!
I wanted to sent my fiancé a bouquet. I paid $129.14. It has been 3 days. I HAVE SENT 4 EMAILS, MADE 6 PHONE CALLS, noone answers, no replies whatsoever. But they billed us for the service they have not provided. I am highly disappointed by the service not provided!! The reference number for my order was 274828104.
Last year, on April 9, 2019 we lost our daughter, Alexis Carroll (#4ever19) to Suicide. Tony at Twisted Branches, made her Spread for her Casket, w/ Lexis 2 favorite colors, Red and Black. Along with her favorite flowers of Roses and Lilies. When I laid my eyes on that Spread, it literally took my breath away at how Amazingly Stunning it was. It was just as Beautiful as my Baby Girl, herself. Then, very shortly after losing her, was my first Mothers Day without her. But, my husband went to see Tony and had him duplicate her spread into a flower arrangement for me on Mothers Day. Again, Tony did an Amazing job!My husband says that will be a yearly tradition, to go have Tony at Twisted Branches duplicate that same arrangement every year for me w/ the card signed Love Lexi. Tony created a comforting Little Blessing that Impacts me in such a Huge way.... It makes me feel like I have a piece of her with me on that day, every year.Thank you Twisted Branches, Tony and my husband, Chris.
Tony and team are so helpful!
My husband sent me flowers on Valentines Day and because it was such a busy day, I did not get my flowers. Twisted Branches gave him a refund and an apology. The following week, to my surprise I was delivered a beautiful arrangement from them, which really made my long week GREAT!!!!. Twisted Branches, thank you from my whole heart.Best of Wishes
Great place and great staff!
If I could write a zero I would my funeral was today May 1 for my sister I had to bury I placed an order for a standing spray of pink and white multicolored flowers I received the blue and purple basket was not even exact replica of the flowers I ordered when I called the company and I asked the picture that was sent to them those are the flowers I should’ve seen he said well we substitute flowers I believe at that point they should’ve contacted me and let me know they did not have pink flowers then I would’ve canceled the order and ordered someWhere else i received orders of flowers sent to me by Park Florist which did a great job of pink roses exact picture i had sent I will never ever order from twisted branches ever did not offer a refund or offer to make new flowers s for her grave site the gentleman I spoke with was unprofessional dont order from this company If they don’t have the exact colors I’ll give you what they want this place is a zero
The roses were pretty in color but by the time they reached me they were starting to wilt. I called the store they said send sends of flowers and she would call would call me back. Today is Fri the 14th received Feb.11th. Not a word from her. WONT RECOMMEND them to anyone.
Beautiful supply of arrangements. Great Staff and prices.
Once again amazing job.. Thx!