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Mazda City of Orange Park
6916 Blanding Blvd, Jacksonville, FL 32244, United States
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Mazda City of Orange Park
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An
Review №1

This was far by the best experience I’ve had buying a car. This place is professional. I found the car I was looking for that was in my budget and Eric Singer made this happen. He is extremely accommodating, responsive and has been helpful through out my entire experience. Mazda is top in consumer 2021 reports!!! Super safe vehicles. Mike also helped as well, made the test drive super easy, and didn’t push me to make any decisions. This was a great experience and I am super happy to have bought a Mazda 3! Thank you Eric Singer and Mike!

Ga
Review №2

Absolutely thrilled with my new 2021 CX-30 from Mazda City! Cole made the car-buying process transparent, informative and pleasant - thanks for such a great experience and, above all, an AMAZING car! 😄

Gw
Review №3

I just purchased my first new car ever and Cole was so helpful and informative about the CX-9 that I purchased! He took his time explaining the ins and out of the vehicle and very extremely nice the entire time. Purchasing at Mazda City was a hassle-free process and they didn’t charge us any unnecessary fees like some dealerships do. This was overall an amazing experience and I would highly recommend Cole and Mazda City!! What great cars and customer service! Thank you so much, Cole!

An
Review №4

Steve Devito was AMAZING!!! I was very pleased with the price and the service! He walked me through the entire process and after I purchased the car…Steve helped me with all the gadgets and gave me a little tutorial about my new car!! I’m going to refer all my friends and family because it was the BEST experience I’ve had trying to purchase a car. There were no hidden fees or car packages added to the car. If you’re looking for a car please go see Steve at Mazda in Orange Park, FL!!!!!!

Wi
Review №5

Ive taken my car into several different dealerships over the years and this place is the best. My service was completed in less than an hour and all my questions were answered. I believe the managers name was Paul and he was also super helpful. Ill definitely be bringing my car to this dealership for any future service needs.

Ma
Review №6

We are above excited and pleased with the service, attention to detail and hard work that Eric Singer gave us with the purchase of our new Mazda Miata. This is a very hard car to find in white and being an automatic but Eric was able to locate it and get it delivered to his Orange Park store. We recommend Eric to anyone that is looking to purchase a Mazda. We are a Mazda family and Eric will continue to be our man. Oh yeah, we came from Apollo Beach to buy a car from Eric Singer 👊💥

An
Review №7

So great!! I was super nervous because it was my first time buying a car but Mike was just the best! He wasn’t trying to “sell” me a car. He was patient and worked with my financial limits and ultimately helped me get a great car at a great price. Even brought the car to me. Finance department were nice and friendly as well. Just a great overall dealership.

Sc
Review №8

Mazda City and Victor Thompson: We all know how stressful buying a new car can be and how most dealerships are a nightmare. I’m here to tell you that our experience at Mazda City was wonderful. Victor is by far the very best salesperson I’ve met in my 58 years of life. He is the epitome of a “professional”, he doesn’t try to sell you a car with pressure tactics. He explains the vehicle, he listens to your questions/concerns, he’s EXTREMELY knowledgeable. He does all of this with a very calm demeanor. What really impressed us most about Victor was the “after sale” introduction to our new car. The detailed explanations/demonstrations of all the cars functions…like mentioned above, he’s very knowledgeable. He even called us the following morning worried he forgotten to mention a few things. THAT is Customer Service!

Bl
Review №9

Our experience was hands down- the very best car buying experience we have ever had. Stephen DeVito and everyone at Mazda gave us no pressure, fair pricing for our new car and our trade. We highly recommend buying from Mazda City!

Ju
Review №10

Excellent Experience”We had an excellent experience with Mazda Orange Park Dealership. Neil, Luis and Aaron were great to deal with, very professional, quick and painless made the process easy! From inquiry, test drive and applying for financing was a very smooth process and no hassle. Then signing the final paperwork, final check of our brand-new car and driving it off the lot it was done smoothly and very convenient. It was the fastest car buying experience we have ever had. It is best described as flawless! We would highly recommend to friends and family. We are happy and very satisfied with our brand new car and would definitely consider them again in the future!

Ro
Review №11

Jared in the service department went above and beyond what a service associate is required to do, at least from my perspective. Specifically, Jared greeted us as though we were his family. Although he was wearing a mask, I believe he had a smile on his face. He updated us on how things were going and how much longer the service would take to complete. When the service was complete, Jared showed me how to connect my phone in order to use GPS. Hes truly a asset to Tom Bush Mazda City. Both my wife and I give him thumbs up. I hope, who ever reads this that they will have the ability to put a feather in his cap. Give him an atta-boy, and perhaps something more tangible. As a customer, my wife and I applaud him.

Ja
Review №12

My experience with Mazda City was awesome. They worked with me until we reached an agreement we were both comfortable with, not to mention it was close to closing and had no issue staying past closing to ensure my needs were met. Joel and Luis were great. It was my first Mazda purchase and my experience was better than expected. Thanks for a delightful experience. I’ll be looking forward to my next purchase from Mazda City.

Ro
Review №13

Mazda city was a great experience buying a car. We were able to walk the lot to see what cars they had before talking to someone. Which I prefer it this way. Once we found what my wife and I liked ( Mazda 6) we walked in and were greeted by Neil Middleton. He made the buying experience great . We were never hassled into anything. He explained the new features on the car very well. And he also kept us laughing. So if you go to Mazda City all of the staff were great but go see Neil.

Ad
Review №14

Awesome Experience, Nice Sales Reps and Managers.Cole was just awesome guy as a sales rep and a very nicely explaining each and every minute details. Agree best Mazda dealership among all the ones I visited.

mi
Review №15

Cole helped me get into the suv I was looking for. Smooth and easy.

Ni
Review №16

Very informational on their products. Every person I had an interaction with was willing to give any information about any questions that I had. Since this is the first vehicle I purchased in a long time, it didnt seem as overwhelming and an anxiety filled experience that youve heard all the horror stories about in the past. Definitely give them an opportunity to show you that their service for their customers is top notch. You will not be disappointed.

Ni
Review №17

I had a tremendous experience at Mazda City purchasing a Mazda 6 Turbo. I am a very satisfied, returning customer as I also purchased a Mazda 6 in 2016. Joe Jacobson, salesman, is most professional, customer centered as everyone at the dealership. It was stress free, quick and I got the car, financing, and trade-in my wife and I wanted. The Mazda 6 has one of the best safety ratings from Consumer Reports. My 2016 Mazda 6 has over 100,000 miles and continues to be dependable. for my daughter.. The Mazda 6 is a very classy, 4 door sedan.. Careful the 4 Cylinder Turbo has a top speed over 135 MPH!

Le
Review №18

Fast, smooth, and easy experience. I had a car that I like, and just out of curiosity ask Joe for the CX-5 Blue with white interiors... because it looks like a car that a NY Yankees fan should have. Long story short I have my NY Yankees CX-5. My experience was amazing. Everything was smooth and easy. Thanks Joe.

Ha
Review №19

As a first time car buyer, I wasnt sure what to expect because I havent often heard good experiences about the car buying process. My experience at Mazda City was pleasant and painless. Cole Gim went above and beyond to ensure that he understood what I was looking for and I never felt any high pressure tactic. He was friendly and helpful and made the process very easy and stress free.

Ca
Review №20

I recently purchased a CX9 and worked with Aaron - hes very knowledgeable and willing to sit there to answer any questions you may have. If youre unfamiliar with the technology of newer cars, he walks through all aspects and encourages you to reach out with any questions you may have. Excellent experience and best of all - there was never any pressure to buy which is personally a turn off when purchasing a car so was much appreciated.

Ai
Review №21

Most hassle-free car purchase I have ever experienced. Even buying a car from my sister was more stressful. Straight-forward, no BS, no surprise fees, and no pressure. I highly recommend Mazda City for your next vehicle.

Jo
Review №22

I had an amazing car buying experience. The process started off pretty rocky at Hodges, where they were too busy to test drive, and showed little interest in our business. Decided to try again at Mazda City and I’m so glad I did. Eric Singer and his team there took EXCELLENT care of me. I love my car, I love that the process was so smooth and quick. Even when there was a little hiccup, I was taken back by how quickly they resolved the situation. I wish I leased the car so I could see them again much sooner! Very happy. They will have all of my future business!

Je
Review №23

My wife and I were shopping for a new car and visited Mazda City, not really sure what we were looking for. Less than a minute after arrival we were greeted by Cole Gim, who was extremely helpful in finding something within our budget. We told him what we were looking for and he got to work right away and showed us the Mazda 6. He did not pressure us into buying anything and was extremely knowledgeable and friendly. We have bought quite a few vehicles over the years and this was hands-down our best car buying experience ever. Great atmosphere, friendly sales consultants.

Ga
Review №24

I was new to Mazda, but had done my homework. I really didnt like car shopping because of the usual back & forth. Cole the salesman approached me and listened to my wants and needs. He was very knowledgeable about the car and gave me a great tutorial. I had told him I was going to other dealers but because of the great experience with Cole I was won over by Mazda.

Co
Review №25

This dealership was awesome. Joe especially was super helpful with my new Mazda. I felt there they went above and beyond! Highly recommend and would get another car there in the future!

Ma
Review №26

So so happy with our new car and experience. From the minute we walked in to the test drive then purchasing process, Joe and Neil were super helpful, patient and knowledgeable. We visited a few dealerships around the area and nothing compares to their service and attentiveness. Really glad we came here and highly recommend! :)

Lo
Review №27

I had an amazing car buying experience here. Customer service is great & comforting. Buying process was simple.Shout out to Eric, Mike, & Luis for assisiting me with my purchase.You guys are the best!I love my new Mazda CX-5.

Ra
Review №28

From the moment we walked in, the experience was an exceptional one. You can really tell the staff believe in and love the cars they sell. Joe provided a ton of information, personality, and laughs to the whole process. Compared to others, this dealership really stands out in how much time, effort, and detail they put into finding the right car for you. I would definitely recommend Joe (pictured!) and the rest of the Mazda Orange City team. A *HUGE* thanks to them for making my car buying process a breeze esp. during my busy schedule.

Le
Review №29

The best sales consultant (Cole) we have ever met. He was extremely easy to work with and knowledgeable for the products. Definitely recommend him if anyone is in the market.

Ma
Review №30

One of the best, if not the best car buying experience I have ever had from start to finish. Steve was phenomenal, as was the Manager; Both very friendly and easy to work with. Very pleased and I will be back!

Te
Review №31

I honestly had a great experience going through Tom Bush. I got a Mazda 3 hatchback and absolutely love it!! Joe did a great job making sure the whole process was easy and fun. There was no hassling involved! And they did an awesome job getting me the best deal they could!!! I will definitely be a returning customer when the time comes to purchase another vehicle. I highly recommend them!

Om
Review №32

It was a great experience for us. Found the car online and got most of the paperwork done before hitting to dealer. While there all we had to do is test drive and enjoy the moment while they are prepping the vehicle. Joe made sure we are happy with everything before leaving. Thank you guys!

Ah
Review №33

I recently had an issue with my 2008 Mazdaspeed3 and was looking for a shop to replace my VVT Timing Chain. I Called multiple mechanics in my local area and they were a bit pricey. I Also called multiple Mazda dealerships to get a quote. And the only ones that were helpful were Mazda City of Orange Park. PERIOD. I Contacted Advisor Paul and he was very helpful and gave me all the details of the process. Customer Service was on point. They Even Gave Me A 2020 MAZDA CX-5 To Borrow FOR FREE for a WHOLE WEEK So I can go to school and work with unlimited miles. I Even contacted service manager Luis to get some nice photos around the dealership and he was nice enough to give me permission to do so. This is by FAR the best experience I have ever had. They got a customer for life. Thank you Mazda City !!! :D

Ri
Review №34

We had purchased 3 previous Mazdas through Eric at another dealership, so when our CX-3 was totalled, naturally the first call went out to him. He worked diligently to find the ideal replacement; not an easy task given the rapid turnover of inventory at the time. We chose a gently used (900 mile) 2021 CX-5, and were pleasantly surprised at how much easier the buying process was at Mazda City. Aaron was great with the paperwork end of the deal, and we had everything wrapped up in under 30 minutes. Have since worked with the Parts and Service Departments as well, and can safely say weve found a new home for all our Mazda sales and service needs. Thanks to the Mazda City team for a wonderful experience!

Ti
Review №35

My experience with this dealership was amazing! They found me the perfect car, the salesman were very professional and friendly. The dealership was clean and they found a great deal for my car. Most importantly, there was no shady business with these guys. I would highly recommend this dealership to any one looking for a great car for a great price. Awesome job guys 🖤

St
Review №36

Thanks to Mazda Blanding crews Joe, Neil, Manager Luis, and Finance Aaron! They provided exceptional excellent professional sales service for our church vehicle end to end.

je
Review №37

Joel and Aaron were very professional and helpful during and after my purchase of a certified Pre-Owned Mazda. Highly recommend!

Ch
Review №38

Neil (Sales) and Aaron (Finance) were both very professional. They worked with us to get us a fair deal with very little stres. What we agreed upon verbally was excaclty what showed up on the paperwork. No BS fees or other charges mixed in the deal, which happens often in a car buying experience. Neil did a great job of showing us the features of the car as well provided us his personal cell phone number to call if we have any questions.

Jo
Review №39

Steve Devito was so helpful in getting me into a CX5. He was very honest and patient while I made my decision. I also never felt pressured by him or anyone else at Mazda city. He even went above and beyond and delivered the car to my home since I was under the weather and couldn’t make it in! I’m really happy with my purchase from start to finish!

Ca
Review №40

I had a wonderful experience buying my car from Mazda City! My family and I are loyal customers, buying many cars from them and I have never had any issues buying used or new cars from them. Neil was awesome and made the car buying process so much smoother. He took the time to show me how to work all the electronics in the car and even took the time to set up all the safety features for me! I appreciate Neil and everyone at Mazda City and will always be a loyal customer. Thank you Neil!

Da
Review №41

Mike is a professional curious salesman that we would recommend to anyone looking for a new or used vehicle. We are happy with our purchase a new CX-5!

ol
Review №42

Eric was wonderful to work with. Pleasant personality and excellent knowledge of the features of Mazda vehicles. Very happy with my new CX-5!

em
Review №43

What an amazing experience!! From start to finish, the Mazda team made our entire car buying experience and smooth and painless as possible. Victor was friendly and went out of his way to search for the exact car we wanted. Aaron helped explain all of our financial options thoroughly without any pressure, and Neal rounded out our experience by going over all of the features and how-to questions we had about the vehicle. My fiancé and I couldn’t be happier with our new Mazda CX-5 and will be return customers for our next vehicle.

Gi
Review №44

Fast, friendly staff, I was able to do most of the paperwork online before going into the dealership which helped reduce my wait time. They found me the best percentage rate & made sure I was completely satisfied before I drove off in my new CX-5! A great dealership!

Br
Review №45

My experience was everything from the time I spoke to Eric for the first time to when I left off the lot! Eric was very honest, detailed, sympathetic, patient, and funny which made my experience so smooth. I hadn’t brought a car in over 10 years and when I did, I’m so happy I chose Mazda City of Orange Park!!I recommend this location as the place to buy your future vehicle. And Aaron Kandinsky, the Finance Manager made my experience even better by assisting with meeting my budget and going the warranties that I will need down the road. I appreciate this so much and appreciated making this not stressful.Please go there, you will not be disappointed at all!!!

Do
Review №46

5 star treatment. Very please with their service

Je
Review №47

By far the Best Service for Buying a New Car!! Victor our salesman down to everyone in the building!! Super friendly and appreciative!! Never bought a car so easy!! Highly Recommend this dealer ship!!

Kr
Review №48

Joe made the process of leasing a Mazda efficient and enjoyable. Joe was patient with me when I came down with COVID and had to change my plans. 3 months later he still answered my call on the first ring ensuring he was readily available even when not in the store. Joel did my initial review of the car, he was fantastic. Very informative. He wasn’t pushy at all, which would have totally been a deal breaker. Finance made the last step quick and simple. I have a great experience at Tom Bush Mazda. Everyone I worked with was amazing 10/10 recommend

Ja
Review №49

Go see Joe Jacobson. He is the man. Once you fall in love with your Mazda like I did my mazda6, get with Aaron in finance. They both work hard to put your interests first.

As
Review №50

I just purchased a new car from Mazda City and I could not be happier! Luis worked with me to help keep my payments where I needed them. Joel was an expert in explaining all the “techy” things to me and Aaron was great in explaining all my lease and finance options. The service was top notch and everyone shared in the excitement! Thank you so much Mazda City!!!

Pa
Review №51

My Boyfriend and I were in the market for a new car after our previous one was totaled. We first tried the previous dealership we used, however, the cars we were interested in all had large market adjustments. We were told thats just how the market is now. So, we decided, well if that is the way the market is, lets see how far we can make our money go. We originally had reached out to a different Mazda Dealership and I wasnt fond of the sales person so we decided to check out Mazda City of Orange Park on a Friday Afternoon. We pulled up and a few minutes later Cole greeted us. We test drove the Mazda 3 and Mazda 6 and were able to look at a Mazda 3 Hatchback. Cole was very knowledgeable about the features of both models and was very patient with no typical sales guy tactics. We really liked the Mazda 6 but had our hearts set on a Carbon Edition after looking at the different trim levels. We knew these trims were few and far between but Cole went and spoke with this manager and low and behold there was one at the Port! Next we thought, here we go with the numbers....However, to our surprise, No Market Adjustment and we got a rebate that we didnt even have to ask for. We put a deposit down but we had a vacation set right around the time it may be delivered. No worries, Mazda held the car for us and we picked it up the next day after returning. We also dealt with Steve who was just as nice. Aaron in financing was great and explained all the extras we could add if we wanted to. Again, no terrible tactics, just the facts. We were able to walk in, and by some miracle, get the exact model and trim we loved without any crazy markups. Hopefully soon I will be ready to upgrade and we will be a Mazda family all around. We will 100% return to Mazda City and work with Cole in finding my Mazda!

St
Review №52

TOP NOTCH dealership. Everyone I met was friendly and courteous. Not just out for the sale. NO high pressure sales tactics here.Our salesman, Cole Gim, was especially, friendly, helpful and went far beyond what I would have ever expected AND he even assisted with questions and vehicle training days AFTER we bought the CX5. We truly believe that he was looking out for what was best for us.We had initially gone to another dealership in town and decided that Mazda City of Orange Park was far better!Mazda is the secret luxury car that is too often ignored. Its HIGHLY rated by Consumer Reports, which is an automatic plus for me since ACTUAL OWNERS rate the cars.Id pick Mazda over Lexus or Acura ANY day. BANG FOR THE BUCK!

Do
Review №53

MazdaCity Orange Park and Steve DeVito provided one of the best experiences I’ve had buying a new car. Trade in, cost, and final numbers completed in 20 mins with no pressure. If you’re considering a Mazda go here first!

Sh
Review №54

Aaron made our experience a 10 at Mazda Ciity of Orange Park. He was genuine, knowledgeable and was not pushy. He moved things along quickly and we walked out with a new red CX-5! The finance manager Aaron was awesome as well. It was a great day! I love my new car that I named Red Hot! :)

No
Review №55

Mazda City of Orange Park is an excellent dealership. The staff are professional and helpful with assisting the customers with choosing their vehicle. Sale Rep. Joe Jacobson is fantastic, knowledgeable and a comedian. He made me and my wife experience wonderful.Want some Dough? Call Joe

mt
Review №56

Thanks to Neil and Aaron for the making my car buying experience a step above and beyond! You guys earned my business today and in the future!

Mi
Review №57

I recommend anyone looking to buy a Mazda to come to this dealer FIRST. You will be blown away with the professionalism of all staff. Ask for Eric S. He was my sales consultant and walked me through the whole process. Never felt pressured and ALL my questions were answered. It’s always appreciated when the sales consultants know what they are selling.I went in looking at the 21 Mazda6 and walked out with a 21 CX-5 Carbon Edition (I’m 6’2” and just fit me better overall.)Thanks Mazda City of Orange Park for the great experience.

Ti
Review №58

Excellent service. Leasing a new 2021 CX 5 Grand Touring. From Neil (Sales) Luis (Sales Manager and Aaron (Finance). Total process was faultless. A minor hiccup but taken car expeditiously. This will make my second lease and without a doubt Mazda has me for life. Stop by and tell them Tina sent you.SN: my appointment was for service. John my service advisor was awesome as well.

Ra
Review №59

My wife and I just had our first experience with Mazda this past weekend and couldnt be more thrilled with our purchase. What started with a solid Mazda 6 Touring turned into a Mazda 6 Carbon Edition and we have no regrets. Joe made the experience really fun; second to none, except maybe the turbo :). He was extremely knowledgeable which really helped as I didnt know all that much about Mazda. My only issue is that I waited so long to purchase this vehicle. Its a shame we cant rate higher than 5 stars.

Mi
Review №60

Eric was excellent to deal with. Courteous, helpful and knowledgeable. This was my second time doing business with this dealership and both times surpassed all other experiences with anyone else.

Ja
Review №61

Everyone was attentive and helpful without any high pressure. Joel Montijo was the salesman that I spoke with. He was very knowledgeable about the product and patiently answered all of my questions. He also followed up by phone to make sure I was happy with my purchase, and to see if I had any further questions.

De
Review №62

My dad was in the market for a new SUV and I tagged along because I knew I’d be in the market in the next year or two. Mazda City was the second and last dealership we visited that day and we both left with new Mazda CX-5’s. Without a doubt, this was the best car buying experience either of us have ever had. From the moment we walked in, Joe Jacobson genuinely treated us like family. He made us feel at ease and never pressured us into a decision. He gave us a lot of space and time alone to browse and contemplate but he was immediately available whenever we needed him. Joe was attentive and incredibly knowledgeable about all of the Mazda models and trims (this dealership has an abundant stock) and other car makes. He was invested in helping my dad with his specific needs and preferences. At no point did I think I’d be leaving with a brand new car but Joe made the numbers work - he gave me a great deal for my trade-in and the price came in way under what I anticipated. When I made the last-minute decision to buy just as the dealership was about to close, Joe, Luis, Neil, Victor, and Aaron stayed behind to see that I got into my new car. Aaron, the financing manager, made that part of the process totally seamless for my dad and myself. I love my new car and I’m so thankful for my new Mazda family!

De
Review №63

Eric did a great job showing me the features of several models and discovering which vehicle and trim met my needs. When it came time to make our deal, we had no haggling since he already knew what we were looking for. A truly pleasant car-buying experience.

Al
Review №64

Hands down the smoothest car buying experience I’ve ever had. Joe, our salesman was extremely kind and down to earth. He walked us through everything with ease and no pressure. Signing all the paperwork at the end is always my least favorite part and Aaron made it so fast and easy. They definitely gained us as customers for life!

Li
Review №65

The service department staff are exceptionally nice and willing to accomodate my needs. They also do great work!

J
Review №66

Stopped to look at a car they had on the lot and they gave us plenty of room to look and did not hover like vultures. Then when we needed help, Eric helped us and was absolutely great, made the chore of looking, deciding, and buying a car enjoyable and quick. Not to mention his knowledge and appreciation of the product he is selling was contagious. Could not recommend this dealership and this salesman enough.

Ka
Review №67

I had a great experience at Mazda City. Neil and Aaron were especially helpful in getting me a great deal on an awesome car. Dont hesitate to stop by if you are in the market for a new car!

Jo
Review №68

I was very pleased with the service I received at Mazda City of Orange Park. Neil was amazing. He was very helpful and knowledgeable about the cars. I told him what I wanted and my price range and he made it happen. Once we made the sale, he went over the amazing features and paired both my husbands and my phones. He also made sure I understood how to operate the other many features. That is great customer service! I couldnt be happier with my new Mazda CX-5.

Jo
Review №69

Great experience. Everyone was more than friendly. Keith and Aaron made you feel right at home. Would definitely go back for our next ride.

An
Review №70

Neil Middleton is the man! He was very forthcoming with answers to questions I had unlike the Hodges Mazda that was acting SUPER shady! I was so uncomfortable that I reached out to Mazda City of Orange Park the next day and it was such a great experience! Neil was friendly, honest and knowledgeable! He got me a better deal on my mew lease than I could have hoped for! No pressuring!! No lying!! He just listened to what I needed and understood what my expectations were and then did better! If your looking for a quality, fun, and sexy car and want to deal with a professional you can trust go see Neil Middleton! His manager is also awesome and made sure everything went perfect.

Ma
Review №71

We walked in and we’re greeted right at the door. The office is nice and open. Our sales representative, Jay was amazing and helped us find our dream car! Definitely glad we came here

Je
Review №72

Literally from the moment I walked in Stephen was AMAZING! He exceeded my expectations to the fullest. He sat with me and went over everything in the car with such patience. Not one time did I ever feel overwhelmed as I have at other car dealerships. Thank you to the entire staff and especially Stephen and Aaron for all your help with getting the car ! I will definitely be spreading the word about how wonderful the Mazda city team is.. Thank again !

La
Review №73

Just bought my 2nd CX-9 from Mazda City of Orange Park and they never disappoint. Neil was extremely professional and made the car buying process so easy. He could’ve sold me a CX-9 they already had in stock but instead of being pushy and making a quick sell, he told me to hold off and wait till another color came in because he felt I may like it even better. And he was right, I loved it!!! His honesty, patience, and communication was unbelievable through the entire process I can’t recommend Neil and the whole Mazda City team enough. There’s a reason they have so many repeat customers and we’ll definitely buy from these guys again. Thanks Neil!

Ke
Review №74

The car-leasing process with Mazda City was very easy, and pricing was fair from the get-go especially in a COVID-19 market. We live over an hour away and worked with Eric Singer in advance to negotiate and work out the details of the CX-5 Carbon Edition that we really wanted; we sent all of our information to process the lease and when we arrived at the dealership to pick up the car, everything was as we agreed upon and we were in and out in 45 minutes after signing paperwork and going over the car tutorial. It was as seamless a process as weve ever had purchasing or leasing a car. I appreciate the honesty up front, and we have also been very pleased with our car. Mazda City is a beautiful dealership; everyone was very kind and helpful.Eric was extremely passionate about the Mazda brand, kind, funny and super helpful as we navigated the lease and got all set up in the new car on the day of pick up.

Ke
Review №75

They absolutely took care of all my needs. I love my vehicle & the atmosphere of the place. Aaron C., went above & beyond customer service satisfaction

Ad
Review №76

Great customer service and great cars! I had amazing shopping experience with the salesperson Cole Gim. He is a professional young man, extremely knowledgeable of the cars and with a passion for what he do. He went above and beyond to answer all of my questions, very polite and made the whole process very pleasant and enjoyable.Thank you Cole and Mazda City of Orange Park! I LOVE my new Mazda cx-5!!!

Ar
Review №77

A wonderful experience from walking in the door. Stephen and Aaron helped me through the process quick and easy and were both very patient and helpful with all the questions I had.The dealership itself was bright, clean and very welcoming without a doubt i will now be a mazda city customer for life thank you both for helping me in getting the exact vehicle I wanted.

da
Review №78

I had Neil Middleton and Joe Aralar helping me purchase my vehicle, and they exceeded my expectations, I’d definitely recommend!! Neil actually went there on his day off because it would fit MY plans. Thank you very much!

Br
Review №79

Just fell into this dealership. Incredibly professional people. Very polite and helpful. Not pushy at all. Listen to everything I was looking for. Did not feel like I was being forced into any decision. Ended up getting a better deal then I would have just keeping my old car in the long run. Absolutely elated with my new SUV. Couldnt be more happy. Once again, this is why I stay with Mazda. Also huge thank you to Niel, joe, Aaron and the gentleman from services. All were extremely helpful.

Ni
Review №80

The best car buying experience EVER. Eric Singer was the most knowledgeable and helpful salesman anyone could ask for. Him and the finance team worked tirelessly making our situation work. This is where everyone should go for their next vehicle purchase.

Sa
Review №81

Hands down the best car buying experience ever! Drove a little over 2 hours to this dealership because they had the absolute best prices I could find online. When we arrived we ended up getting an even better deal on a car we love! Joe and Aaron were both extremely friendly and helpful. Cannot recommend this place enough!

Ma
Review №82

Very Accommodating To Me And Honored All The Promises They Made. Five Stars

Ni
Review №83

I came in browsing and looking for a new car and I was fortunate enough to stumble on Eric. It was my first time purchasing a new car and Eric made it seem effortless. He was extremely friendly and welcoming, never did I feel pressured or rushed to make a purchase. I love my new car and I want to thank Eric and Luis for making it happen. I will definitely recommend to my friends and family not only for the great cars they have to offer, but the environment and process of purchasing a car was enjoyable.

Ev
Review №84

Had a great talk with Neil and Aaron, they helped me look for a specific trim for the Mazda CX-5, they were able to find what I wanted and made the trade/transaction run so smoothly. No pressure what so ever. Thank you for all your help!

Be
Review №85

I’ve been apprehensive about getting a new car because of the salesmen, they can be a bit aggressive. Joel wasn’t that way at all. He made me feel comfortable, listened to what I wanted, and worked with what I told him. He is sooo knowledgeable about Mazda. This was the best and fastest car buying experience I’ve had. Thank you Joel, I’ll be coming back to you in 3 years.

Ri
Review №86

Neil and Aaron made my car buying experience as stress free as I could have ever imagined!!! The two worked so well together and worked hard to meet my every need!! They were patient, kind, and helped me make well-informed decisions. This was my first car buying experience and I could not have asked for a better team!!! Thank you both!!!

An
Review №87

I had a wonderful experience purchasing a new CX-5. Neil and Luis were respectful, attentive, and timely. I’ve never encountered this level of customer service at a car dealership. Their willingness to work within my budget and schedule is greatly appreciated. Keep up the top notch operation you have going. Thank you!

Ja
Review №88

Working with Aaron Kaminsky was so easy and enjoyable. And setting everything up with Joel Montijo was informative and simple. Thanks guys!

Wa
Review №89

I had a very very good experience at Mazda City. Especially my salesman Joe Jacobson. He was awesome when I purchased my CX-5. And continues to be there to answer my questions. I would definitely recommend this dealership and Joe.

Jo
Review №90

Neil and Aaron at Mazda City made this the easiest car buying experience that I’ve ever had! They answered every phone call and text almost immediately. When I showed up to drive the car everything was ready. These guys are first class!

Jo
Review №91

Steve was very helpful. He listened carefully and helped us find the best vehicle for our needs at a good price.

J
Review №92

Great experience buying my 2021 Mazda 6 Carbon. Everyone was so friendly and helpful. Neil Middleton was very knowledgeable about the cars and answered all my questions. Luis gave me a great price on an awesome new car, and Aaron made financing a breeze. Being new to all the savvy technology this car brings, I really appreciated the extra help from Neil and Aaron. Thanks guys!!

Ja
Review №93

My Wife and I were in the market for a new SUV as we are getting ready to expand our family with a new baby in September. We shopped around for six months test driving and looking for a dealership that we would feel comfortable making such a big purchase from. The CX-5 felt like an easy choice (compared to the competition) for what my family needed so after I did my research all I needed to do was find a dealership and more importantly a salesman who I could trust to not make me feel as though I was being robbed. Mazda City in Orange Park FAR exceeded all expectations based off my past experiences with other dealerships of many different flavors in the Jacksonville/North Florida area. The show floor was clean and organized much like the way Mazda designs the interiors of their vehicles. The employees greeted us warmly but did not lunge at us immediately. It was a comfortable introduction which set the pace for the rest of the experience. We were greeted by a Gentleman name Joe Jacobson. It was Mr. Jacobson, the salesman, that really sealed the deal for us making the purchase. From beginning to end Mr. Jacobson treated my Wife and I with a great deal of respect and was VERY upfront about his honest opinion. He didnt try to steer us in any direction that was contrary to what we wanted. We purchased the exact car we wanted and could not be happier knowing that we got a great car at a great price. Mr. Jacobson is a top notch professional and this experience could not have gone better. Thank you to the great people of Mazda City in Orange Park. Joe Jacobson is the go-to man who I will without a doubt contact for my next purchase when my family outgrows the CX-5.

Ch
Review №94

Had an amazing experience here. Joe was very helpful and accommodating!

De
Review №95

I just wanted to write a review about our experience with Eric Singer at Mazda City. Even though we wavered on what we wanted, etc., Eric was constantly trying to find us the vehicle of our dreams. We ended up purchasing elsewhere but Eric was so great that we really felt bad about not buying from him. He knows his cars and is really enthusiastic about them. I couldnt recommend a better salesperson than Eric. We went with a Honda and that is the only reason we didnt purchase here.

Pa
Review №96

The best experience Ive ever had buying a car. Joel is a stellar salesman. Answered all my questions, didnt pressure me in any way, and was patient with me when I decided to change vehicles at the last minute.

Sh
Review №97

Today was my second time having my vehicle serviced at Mazda of OP. I have always been skeptical of dealership service centers, but my experience here has changed my mind. From the associate at the front desk, Paul, to the service tech doing my inspection, Tim, everyone is transparent and thorough.They send you a video inspection, and I never knew how reassuring that could be. To be able to actually see my brake pad depth and tire treads measured was pretty neat. The value and comfort here is worth my time and money. I purchased my vehicle at Mazda of OP, and I havent been disappointed yet.

Pe
Review №98

Very nice guys at the service department I went there to pick up a car it was sitting there waiting for me thanks guys Mazda Orange Park number one🙂

Ke
Review №99

The whole process of purchasing my new Mazda CX-5 2021 went smoothly thanks to the help of Joe and Mike which were really helpful in guiding us throughout the purchase. They did their best to find us the car that best met our expectations. Would definitely buy another car here and highly recommend it!

Ti
Review №100

Working with Steve DeVito was an absolute pleasure! Steve DeVito is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Mazda took about 2 days The best part – Steve DeVito stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Steve DeVito if you are considering buying a new or previously owned automobile.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:6916 Blanding Blvd, Jacksonville, FL 32244, United States
  • Site:https://mazdacity.com/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=website_button
  • Phone:+1 904-779-0600
Categories
  • Mazda dealer
  • Auto parts store
  • Auto repair shop
Working hours
  • Monday:7AM–8PM
  • Tuesday:8AM–7PM
  • Wednesday:Closed
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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