I have rented at this Old St Augustine location for the last 2 months. I want to say I am more then pleased. I will be moving out this week but I just would like to say the people running this location are just outstanding from the beginning to the end. I screwed and forgot to call when I should have to let them know I would be leaving at the end of July. I spoke with Judy and I feel she just went above snd beyond to accommodate me. Thanks Judy great customer service which you don’t always see today! Highly recommend this location!! Will spread the word n recommend your location. Thanks Marie
After signing a lease, 3 months later, I get a letter in the mail stating: “we find it necessary to increase your monthly rental rate.”I’m not in town anymore, and this is extremely unfair after signing a contract with them.I have two options: pay a higher monthly rate becauseultimately I have no choice, or drive back to town, move out of my unit and move into somewhere else due to this injustice.Extremely unfair. Bad business practice: how to be unfair to your customers.
I have to say that Moe and Maegan gave one of the best customer experiences Ive ever had, much less at a self storage facility.They were both incredibly friendly and helpful right from the beginning. After filling out the online application, I was greeted with an email from Maegan explaining that I would need to come in to sign my docs before I could access my unit. I told her that I would need to come by after work and I might not make it today. She replied offering to stay late if needed so that I would be able to get my unit today. This was before I had even met her in person or talked with them. This theme of going out of their own way to be awesome was carried out through my entire interaction with the team. They were able to answer all of my questions with ease and showed me how everything worked before I left the facility. I wouldnt hesitate to reccomended this facility or the staff to absolutely anyone. Really awesome experience!
After hours of a seemingly endless search for the lowest price for our storage needs, one quick phone call to this location ended it all. Had a great experience talking with the manager who was super friendly and really knew what she was doing. She helped us figure out what options worked best for our storage needs. Quick and easy! Storage facility is clean and air conditioned. Highly recommend.
Prices are a bit high but they offer decent specials
This is a very clean, friendly, place. Moe and Meghan are a very nice couple. Definately customer service oriented. If you need to store things I highly recommend this particular business site.
One of the cleanest, friendliest and most accessible storage locations. The staff are very nice and helpful, very neighborly. Easy to access and never had any issues. Highly recommended.
I had a unit with them years ago and I was pleased with my experience then, and this week I found myself needing a unit again this time totally last minute.They were so generous and accommodating anyone would happy to do business with this company/location, you would be treated very well.
I have to say that Mo and Megan, the people who run this storage facility are awesome super friendly super helpful I definitely recommend renting with them. The place is super clean super easy to get around and Moe and Megan are super super helpful people I highly recommend this Atlantic self storage facility
Seems to be well managed and maintained.
Great Management. Clean and safe facility.I HIGHLY recommend them!!!
Have used this company for years. Very clean. Climate controlled
Super clean facility and awesome staff.
Nice couple who run it. Climate controlled
Extremely clean location with a great staff!