The store is starting to look very run down and staff has slowly been more and more unprofessional. I will say theyre very eager to help which is nice. They also rent out tools which is nice and I highly recommend the rewards program if youre a repeat customer. It certainly saves money.
Love how helpful these guys are! Always willing to go above and beyond!
Needed a new battery for my van. The gentleman that helped me went above and beyond and took the time to swap out the old one, which took much longer than I expected. Service was great and I was helped immediately.
Always great service,very helpful with trying to answer any questions.
Had to borrow the service decoder, that goes far to tell you my experience with diagnostic tools for my car. Anyway, I was instructed what to do and quickly, the staff read the code an DC informed me it was a gas cap issue. I was back on the road within minutes! Very satisfied customer!
Dallas helped me today and the customer service he provided was amazing! I have never received that level of professionalism with your competitors, so i will be sticking with Auto Zone. I commend Auto Zone for selecting Dallas to represent their company. Hang on to him !!
Ken was so amazing. He really knew his stuff and explained it to me so well. He answered all of my questions. I was very pleased with my experience here. I highly reccommend them.
Great people great service make sure you speak with Devin
The team at the Milton Ave location are top notch! Going above and beyond is what I have come to expect and rely on for all my demanding automotive needs.
Alex did a great job explaining the different level of bulbs available for my headlight. He even changed it for me. Thanks Alex and Auto Zone!
Would like to thank employee ken for his customer service. I had purchased wiper blades that didn’t fit my wife’s car. He found the correct ones and installed them for me without me even asking him to do it. The easiest and fastest exchange with best service I have ever received.This is why I only have used autozone every time I need fluids or car care items. Thank you.
I noticed a headlight out in my vehicleI called AutoZone and the part was in stock. Only problem is I have a 20 min lunch at 8pm. These amazing gentlemen had the part ready and went immediately to work. Im back to work with 5 mins left on break and functioning headlights.The service was amazing and Santa will be visiting these gentlemen soon.😁
Everytime I go into AutoZone, excellent service, customer satisfaction. Never a complaint.
Always helpful staff
Great service. The man at the register was very friendly, and the manager helped me install the new headlight bulbs I just bought.
Brandon H helped me pick out my headlight and a new battery for my Yukon xl. He then came outside in the misting rain and installed both for me. Thank you for your service! We were very blessed.
Always helpful and willing to install simple parts on my car for me.
Very helpful employees.installed our new battery in our van no problem! Definitely be going back got any auto needs.
Very friendly. Great service.
A sales clerk named Ken went out of his way to help my husband with an easy fix problem. Just plain kind no judgment because he was a guy asking for assistance. No one knows what is going on in someone else’s day or life, kindness is free but should be recognized. Customers for life.
Always find what I need plus interesting, useful gadgets for organizing our vehicles
Little slow as always. You think they would get better. Try something new to make it faster.Autozons should try something new to help the regular guy!!
Right this second, this stores general manager is changing the battery on our car. He has been kind, respectful, and knowledgeable. This is the kind of customer service we always get at this store and its why we come back even if we just need air fresheners. Every member of this staff is incredible, and I am grateful for them! If you shop anywhere else for parts, youre doing it wrong.
Always helpful
Always plenty of parking, Store had some good sales for what I needed and they had plenty of staff on hand for once, I was helped right away
Super helpful staff!
They ordered the wrong part and nothing was in when they said it would be
Great deals!
Super polite and helpful. Did not have the right tool for the job so they did it for me with no complaints.
DOD a fine job running my codes and locating the parts I needed
They helped keep for free quickly!!! Thank you so much. They are a Godsend
Fantastic GM! Best customer service in the industry.
The HL switch went out on the 90 Chevy. they had 2 in stock and lent me the tools to change it in the parking lot. Very nice and helpful.
I called to see if they had my parts that I needed and they did. They even put it on hold till the end of the day. Super helpful friendly staff and great options!
Almost always has the parts I need
Ben is a Great AutoZone Employee, Took care of my needs with a smile and a welcome to AutoZone, need I say more?Everyone should be more like Ben on Milton Avenue. Good man.
Comfortable staff great selection nice atmosphere well definitely go back again
Great service. They installed a headlight for me. Right there! Auto Rockn Zone! Thank you
Very friendly n efficient
Very helpful and will assist you if they can to fix what you need done.
They offer to put my new windshield wipers on every time.Every. Time.I will always buy my windshield wipers here.
Outstanding service! Understood what I needed. Fair prices.
This is our go to store for auto supplies. We always have great service from all the employees! Keep up the great work!😁The staff is great about questions and answers!
Was greeted right away and helped at the door. I did have a new employee so was a small task waiting for him to learn what to do. But very nice kid.
Friendly and fast service.
The parking is good, handicap parking is good and the handicap accessibility was also good...The employees are very helpful, knowledgeable and welcoming, they will hook your car up for a diagnostics test give you the results and also price what you may need and order it if necessary. The place is very clean and the prices are not bad.
Do most my shopping there unless an emergency! I know all them just from the store. They are great people with great customer skills.
Always knowledgeable and helpful!
Great layout. I knew what I wanted and it was super easy to find.
Alex B great guy very helpful and grate customer service
I only go here when Im in a pinch. The customer service is hit or miss, a couple employees Ive run into seem very disinterested. If you know what you need and have time shopping online is usually easier and cheaper.
They were very helpful!
Great service
If I need parts theyll have em
Fast car battery replacement, excellent installation.
Most of the parts that other carparts store have to order them this guys have em on stock.Keep up the good work
Got great service and they go above and beyond
Good prices and experienced staff
AutoZone always seems to have the part I need when I need it. I am not mechanically inclined so their help and tips are greatly appreciated.
I didnt go here. I went to payless next door. I give them 5 star great service and low price.
After retuning an item after just purchasing Manager Ken swore at me and was very disrespectful,I have been a customer since 1993 at store # 1Third street, Memphis Tn.And have been loyal to the brand, However the way the 2015 visit went, I rather visit a different location than blame such a great place for the action of one employee,However, Caveat Emptor...
The staff is usually helpful & knowledgeable. Prices tend to be ridiculous at times compared to popular online vendors.
They had what I needed and were very detailed on providing information I need it excellent job an excellent place to go for auto parts
Always helpful and fair prices for your automotive needs.
He checked on my battery and I needed a new one!. He was very helpful and I recommend this place.
The young lady that works there is always very helpful. Found me everything I needed today
Knowledgeable zoners good prices.
The staff is hit or miss. But the best experience Ive had here is only luke warm. The last one was not good. If you need parts now they might have them. If I can wait, I do mail order. Its a much more pleasant experience. At least the computer wont treat me with disdain.
I needed to have my battery, alternator and starter tested. Which they tested without hesitation.
Found exactly what I was looking for
The staff here is amazing. So helpful even when busy.
Real helpful and like to help you out if youre in a jam
Amazing staff 💙 Super knowledgeable...store is clean and organized. There was a younger employee who had helped us yesterday with our z28...he man is a rockstar 🤩
Very helpful,like always and got better quality brake parts for cheaper than Advanced Auto.TY
They are very helpful and knowledgeable for an automotive and small engine need.
Went in to get my battery and alternator tested, told me indefinitely my battery was the cause and was bad. Bought a new battery. Two days later battery dies due to bad alternator, thanks for failing to disgnose the issue properly and cost me more money then needed.
Knowledgeable clerk got on his knees and back, found and replaced my prius fuses for me quickly.
Awesome auto parts store. Staff is friendly and willing to help, even if it means sending you to a different auto parts store from a different chain.
Helpful and very quick. They solved my retail need and I was quickly on my way.
Theres a decent selection and the store is clean and well organized. As is the case with these types of stores, the staff makes all the difference, and the staff here is very friendly.
Bought a battery today and the associate who helped me, installed it. Good dude and thanked me for my patronage.
Very helpful, great service.
Always have the auto parts i need
Good place for parts. Knowledgeable employees.
They love to help here
Always helpful
Helpful staff got what part i needed
Clean store, helpful & courteous staff.
Very helpful with all your car needs
Help full personnel and nice amount of stock items
Needed a light bulb for the car. Very helpful staff helped me find exactly what I needed without trying to oversell.
Good place to get parts
AutoZone - cheap parts, decent service.
AutoZone replaced the battery ... no charge!! ... in my dads car. No having to go to the dealership, waiting for appointments or having to pay their higher price. Yeah!
Always so helpful.
They know their stuff, will gladly come out and take a look at whats wrong or show you how to do it. I had no clue how to change a brake light before, they helped out with it.
Even in the cold they have been changing batteries and wipers and bulbs and testing batteries you rock AutoZone!!
Absolutely terrible customer service
Brought my items up to the register, and the cashier walked right past me and started doing something else. Always like that there, way too busy although less now since I wont ever be going back there again.
Very helpful and knowledgeable staff