Heater hose broke. They were able to work on my car same day. Lived far away. So had no way to get home. Labor and parts where affordable . Very friendly place

The customer service and professionalism that I experienced from Guy and his service team were incredible. I highly recommend them for your car service needs. They went above and beyond for me.

We had good luck with Buttita Brothers for several years and then they changed management in Janesville, where we were taking our vehicle. After the management change, things went downhill. We took our car in because we were having trouble keeping it running and they told us that we needed a new alternator. After several mishaps, I discovered that the battery cables hadnt even been tightened which is why the car wasnt starting. We were refunded for that work, but had just as bad luck on our next experience. When we spoke to the new manager, he assured us that he was very sorry for the trouble and would make sure to keep on top of things in the future. We decided to give them one last try. We took our car in for an oil change and 2 days later all the oil had already drained out of the car because they forgot to put the gasket back on the oil pan plug. They also had put the wrong size oil filter in. I spent 3 hours in 93° heat getting all of the necessary parts and replacing the oil. I was not able to actually do it myself, I needed a friends help because I didnt have the correct tools or jack. As I was stranded a few miles from home, I didnt have anything that I needed and had to repeatedly go to the auto parts store to get more tools and items. There were also two instances where they left metal tools under the hood that could have potentially caused damage to our engine. When I called to make a complaint to the general manager in Rockford, Illinois, I was told I would be reimbursed for the oil change and for the expense I had in correcting the oil change. That was 4 weeks ago, I still havent heard anything and am extremely disappointed. Besides the issue of the money, its the principle of it all. We will be taking our cars elsewhere in the future.

The service was great. Michael is very pleasurable and was a significant help. I would highly recommend and would definitely go back there again for my automotive needs.

Ive always received excellent service and fair mechanic prices. I believe they do a thorough job.

I have a 30 year old classic car that needed, and will continue to need, attention from folks who enjoy what they do. I trust them to keep my baby safe on the road.

Friendly Service. Fixed a two year ongoing problem ! Highly Recommend.

I tried to get my ac/ mirror fixed and they said I needed a new compressor and condenser which was about 1700 with out even putting it in the bay or looking at the Freon levels. I asked them to order the mirror and set an appt 3 weeks out for the install but they had countless last min excuses of back order. It also took me about 3 days of phone calls and leaving voicemails to have someone pick up the phone just to confirm the first appt and the again with my mirror appt. Ive never been at a place with such rip off prices and sketchy reliability. Instead of going to these guys i Went to meineke with Same day notice and they were able to fix it with just a Freon charge / full ac check which was about 150.They ordered my mirror and got it in early (3 days) for less and were able to install it after I get off work, which is later in the day. They also always pickup the phone.

Was given a 2008 vehicle that had a bunch of issues (tune up, transmission, multiple leaks, check engine light, etc.). They kept me up to date about progress and findings. We went through the bill when I picked it up and there were some things on the bill that hadnt been conveyed to me as needing to be fixed - so they took it off before I cashed out! What?!?! Im completely impressed with we didnt quote you so were not going to charge you!! Ill definitely be returning.

Went to start my car this morning, it wouldnt. The battery has been dragging lately. I called Butitta to find out if they could install a battery if I could get the car started and over there. To my surprise Larry offered to come jump start the battery!! He was here in no time, jumped the battery and I followed him to the shop. They got the new battery installed quickly. Lately no matter who I deal with customer service is lacking. Not this time!! I am so appreciative of the customer service I received!!! Thanks so much Larry!!! I will be taking my car to Butitta Brothers Automotive for now on!

I was in and out quickly for a Oil change. Friendly staff.

Have always had a wonderful experience with Butitta Brothers. I will absolutely keep bringing my vehicles here when I need repair and would 100% recommend them.

The best mechanic I have ever been to. I have only had positive experiences. They have good customer service and do great work for a good price. I only bring my car here, and Id recommend that you do too.

Super honest and affordable. Ive been here several times and have always been pleased with the personable staff and great servicr

People are very nice work is done right away

Ive been going to Butitta Bros. for oil changes and other maintenance for my vehicle for quite awhile. They have always been considerate and fair. I would suggest them to anyone.

I am extremely fond of the guys. Larry is great. I appreciate everything that they have done. They went above and beyond to make sure my car was safe and also did little things that they didnt have to do. I would recommend them to everyone.Thank you Gentlemen!!!

Had glow plugs installed. Didnt last 45000 miles

They looked at my car, told me what the problem was, in detail. Was able to get it fixed, at a very reasonable price. Will definitely be coming back for any other future needs.

Great service, great staff !! Range Rover, Jaguar, or Mercedes Benz :Other then the dealership, its the only place I trust for my luxury vehicles.

Larry went above and beyond for us. They were honest, friendly, and reasonable. We were in a jam and they did everything they could to help. Would highly recommend. Thank you!

I stopped in to have a tire mounted on a wheel. Larry, the service manager, asked one of his mechanics to help. It was done within minutes of my arrival. This is the second time I have used Butitta Brothers in Janesville. Both times I was treated with professionalism and superior service. These people are great. I will go nowhere else from now on when in need of service!

I could have not asked for a better experience. Especially being that I was a walk-in and had no prior service work done here before. Larry was able to get me in for a lube, oil, and filter. The price was phenomenal as I have a very mileage vehicle that in my mind needs a high mile synthetic oil. As I sat waiting for the work to be done I had the chance to observe Service Manager Larry interact with customers of varying ages, ethnic backgrounds, and gender. Nothing but professionalism all the way around. I will definitely be back!

I just moved here from Texas last year. I have taken my vehicles to a couple of shops and Butitta Brothers is the one Ive chosen for all my mechanical needs!!! Great customer service and Always honest!!!

Very amazing service. Will definitely return for all of my future car services!

I was looking for a new shop since Sears auto center closed and these guys did not disappoint! Ive had 3 major repairs in the past 2 months and they have been perfect the first time with no return visits with issues. Will return and highly recommend to anyone needing service

There has been a recent change in management that I have not been particularly fond of. Service is not a friendly and I can never get anyone to answer their phone. I Particularly had a difficult time when I recently had to have my car repaired. I went to go pick it up on my way to work. When I first arrived multiple mechanics and the manager himself saw me at the front desk waiting. More time past with the manager and other staff looking at me on several occasions however none willing to acknowledge me. The manager glared at me at least on 4 different occasions. After waiting for ten minutes I then decided to try to call their phone number to try to gain their attention. I called it on 4 different occasions, however still unsuccessfully gaining their attention. During this whole time the managers dog was squealing in his office with a gate to keep it inside. Finally after 15 minutes the manager came into the lobby and I conveyed that I had been waiting for 15 minutes and had to get to work. The manager then proceeded to the computer giving me the total owed $506.35 with no apology or other comments. When I have difficulty with even making payment (giving you my money), then there is a real problem. The prior manager had my trust and confidence. I unfortunately will not be returning to Butita brothers any longer. I will take my 3 vehicles elsewhere in the future.

They treat you like family! Honest work and honest prices.

Got me in right away while they were clearly busy! The work was done quickly. Very friendly and helpful! Thanks again!

Always have a good experience over here.

Got in pretty fast for my oil change. Very well priced, no troubles, no BS in & out! Definitely recommend them.

Guy is one of the most customer friendly people you will ever meet. His Texas charm comes through in his business. His shop does great service. Go honor this veteran with your business!

Outstanding service! Referred by my uncle Roger to have Moms blinker relay and clearance lights (broken wire) repaired. Service Manager and Mechanic Guy Olson was very welcoming and knowledgeable. He treats you like family!

Guy at Buttita was awesome. He always puts his customers first. He was also able to find a factory recall that was not caught by the local Chevy retailer which was still active so he is always up front and honest with you! Keep up the great work.

Friendly and personable customer service. Guy is great and honest about prices and repairs. Definitely recommend for any car repair needs.

The above and beyond service and quality of work is hard to find. Guy does an amazing job explaining and discussing what needs to be done and what options may work best for you. Ive lived in Janesville for 7 years and theres no place else I would go or have gone for automotive repair. This place should be your go to.

Great price and good people work.here. they always remember your name and vehicle. And they are reasonable.Always do your homework before you ask for anything but you can trust these folks.

One of the few shops I would trust my vehicles with. They dont play games with people like some of the other chain repair shops do. Good prices.

Would recommend to everyone! Fast, good price, friendly and don’t try to sell you on stuff you don’t need!!! I usually hate going to mechanics because they try and make you pay for things that don’t need replacing and costs a fortune! I will be going back for my other vehicle needs!!! My car drives smoothly and no more jittering on the highway! This is one happy customer!

Great place to have my vehicle taken care of. Staff is wonderful. Thanks for all you do.

Best customer service Ive seen in the automotive care business in years. Quality work completed by competent technicians. And all at a fair price.

Went in for the first time to get an oil change. Walking in to a very friendly environment I felt nothing but welcomed. The service manager Guy was very professional answering all my questions and making sure my car was finished in a timely manner so I could get back on the road. The team seemed very proficient in all their works as I sat in the waiting area for my car. To top of my first experience at Butitta Brothers I asked if I got a discount because my job services their shop. In reply, not usually but I can knock a few dollars off for you (now thats customer service)! I WILL be going back for all my car care needs in the future. I feel as I can leave them with my car and trust them 110% to do nothing but quality work to my vehicle and get the best pricing! I recommend this shop to anyone looking anywhere from minor to major vehicle work.

Guy at Buttita Brothers in Janesville is fantastic at his job! Whenever I take my car in he diagnoses it and has it repaired right the first time. The prices are good, but the service from Guy is incredible.

Great guys, great service. Service you can trust!

Excellent customer service. Went above and beyond with same day appointment.

Butitta Brothers, in Janesville Wisconsin, always goes above and beyond in service. I know when I take my car in that I will not be charged with unnecessary repairs. They are honest and considerate at all times. I have witnessed Guy, be patient and take the time to explain things to customers, who have no understanding of cars, in the kindest way. I have seen customers be rude and inconsiderate, yet he is courteous and respectful too each and everyone. I recommend them to all my friends and family that are need of car service, knowing that they will be treated well.

These guys are professional, prompt, and responsive. I was on a cross country trip and my clutch went out on my late model car. Finding parts was a problem. Guy and his team moved heaven and earth to get parts, and get my car back on the road! I was blown away by my experience and recommend them to anyone needing quality work done at a fair price.

Guy is a good dude. Honest helpful and extremely knowledgeable. Saved me tons compared to subaru dealers quote.

Great People and AWESOME work... Go see Guy and let him know that I sent you!

Great service.

Dont go here!!!!! I paid him close to $600 for my blinkers and wipers to replaces he had the car for 2 days and tells me somthing on the car got broke so ghetto rigged it and tells me hes not charging me for it...then literally the next day my wipers went back so he acts like he doesnt know what Im talking about Said everything was working fine when the car was in his shop.. Lucky it worked on the highest speed so I could get it home. Then 2 days later my blinkers go out!!! So I bring it up there again and I was like hey just paid $600 for these issues why are they still happening....he tells me to drop car off and hell take a look. So we pick car up later that day and guess what....wipers not working. Then he tells me I only got power into the wipers and it shows their is a bigger problem and ill have to pay to fix that problem so I ask what he did to fix my blinkers and he said he didnt do anything that day. So I was confused on as why he had me bring it in not to fix for what I paid for.... Now I have to pay another person to fix his mistakes and the car never had issues with turning now were sticking paying to fix that cuz it just magicly broke..... So long story but they break your stuff charge you to fix somthing thats still broke and breaks things on the car.....worst auto repair ever!!!!!!!

Great place to get your vehicle repair done. Wonderful customer service, friendly technicians, and extremely knowledgeable! T

Great communication. Guy even stayed late on a Friday night to make sure I had my car for the weekend.

The guys here always take great care of us and our vehicles.

Guy was very friendly and professional. Ill most definitely be bringing back my jeep for future oil changes.

Always good service and advice about your car when dealing with guy at milton ave location

Took my car in to get LF cv axle replaced. They were able to get it in and out in a matter of a day. Guy had called while replacing the cv and said both tie tods needed to be replaced also. They replaced everything extremely quick under short notice as this is my only vechile. A week later my car threw somes codes needing a air gap adjustment. I called Guy right away even though he was already booked that day he was able to take a quick look and diagnose the problem. The customer service i recieved was excellent and everything was done in a timely manner.

Super nice here. And very helpful!

Superb shop!! Highly recommend!!!

Each and every time I have a car issue that I can not correct myself, I call Guy at JANESVILLE Butitta Brothers. My latest experience was the absolute BEST. Car issue (My Bonehead mistake) on Friday afternoon, called Guy and he recommended a tow company that was able to get me picked up right away (Berniers Towing). Monday morning the shop had my car diagnosed and parts ordered. Tuesday before noon Guy calls and said it was ready.When I first called Guy, I had a gut wrenching feeling I had a real problem, I described what had happened and I was quoted an ESTIMATED cost to fix it. When I received the call that it was ready to go, I asked about the cost ............. He was $2.43 off. WOW!!I would also like to add that Guy mentioned a service light that was on (I knew there was another issue), when I acknowledged that I knew what it was, and I could fix this one myself, he was NOT pushy about me getting it done there and then.I would recommend anyone that needs service to their vehicle to go see Guy at Janesville Butitta Brothers .... and get ready to be treated right.Thanks Guy!Greg M.Beloit, WI

Absolutely amazing staff, came through at a time when I was feeling a bit overwhelmed about my vechile not starting, just a few minutes and I was back on the road to where I needed to be.Very pleased!

Couldnt so much as call me back for a simple quote

New to Janesville, but not a bad shop

Laid back, friendly and most importantly honest. Ill be back for all my vehicles needs.

They told me my engine was toast and I needed a new one for $2,300. I had someone else look at it and he fixed it for $400.

No communication with corporate office. Hires people, just to lay them off a week later, even though they said they were hiring!

Always my second go-to; friendly and reliable, but the pricing has been creeping up recently....

Straight up

I had my radio draining the battery dead every morning for couple of days. Which they found a problem and fixed. Also they provide 10% discount for military.

I wouldnt trust my vehicle with anybody else

Great mechanics!

Very professional