Great place for getting your battery needs covered (obviously) but also they are great for bouncing ideas off of them for projects. PLUS 😉 they are one of the few reasonably priced places to get your watch battery replaced too.

Love this place Jess you are the best thank you so much for what you did for me going out of your way to help a very lost women (me) who was having the worst week of there lives!! You my dear are a life saver and for that I will always remember thanks so much for being the truly amazing women and kind hearted soul that you are!!

Good service. Hopefully as supplies come in they carry more bulbs. I prefer to shop in person with knowledgeable staff instead of online. Their online shopping is good.

The lady that helped install our battery was very helpful, very happy, and just seemed like a real good person. Very pleased with the customer service I received.

Excellent customer service. Bought replacement headlights. The cashier installed them for free. Thank you. Ill ve back next time.

There was this super helpful guy with bushy long hair who helped me find exactly what I needed

Where is Don? He was the best manager there. This place is an absolute disaster now.

Didnt have what i needed but salesman was very helpful

Always has what I need or gets it usually. I would recommend.

The lady behind the desk was super.Hi marks in customer service and knowledge.

Carry more than I thought and good warranty

Great communication. Store associate was very knowledgeable and friendly. A pleasure to work with.

I have been there before. The location is easy to get to. I have been in an industry that uses batteries for power for over a decade, so I really dont need technical support, just a place to purchase batteries. I am disappointed that bringing in several batteries that I have had in my possession, off my yacht, and in a few cars, that when I went to simply pick up a replacement battery for one of my vehicles, I did not receive any cash value for 5 cores that I dropped off. Im sure there is some value to four group 31 lead weight batteries...

Vernon was very helpful and put in an order right away to get the product I needed.

Our grandaughter has a favorite watch. Not a particularly great looking watch but one her Grandmother gave her. For an inexpensive watch it has two sets of oddly complicated screws. The gentleman in the store happily solved the riddle of the screws, replaced the batteries and made one very happy grandaughter. A little thing in a way but for us a very nice outcome. Service with a smile and kindness.

Good customer service

Needed a new battery for my 99 EZGO Golf Car. BPBs web site was easy to maneuver and offered a discount on an already good battery price simply by ordering on line and picking up at a local store. A couple of hours after I placed my order I received an e-mail to come and pick-up my battery. The Janesville store staff was friendly and efficient, I cant think of anything that would have made this purchase better. I would recommend BPBs and will shop there again.

Very helpful staff and so many items in the store that I didnt expect.

Great service and good batteries they got it exchanged in no time plus four year warranty on the battery friendly people

Staff was very helpful. I ordered a SUV battery online and went to the store to have it installed. My order was ready and the staff member installed the battery right away

Brought my daughters phone in for battery replacement, was sent home with a phone that would no longer charge, but was not told that piece of information had to find it out on my own. Went back to the store an hour later, same tech looked it over and explained the charging port had failed, but was tested and working by them prior to replacing the battery. Was told to come back following week, as they needed to replace the charging port. Returned the following week, and that technician did not order parts or let his manager know. Manager ordered parts for repair, asked me to come back the following day and he would take care of the issues, as I requested that the original tech not work on my device. Came back the following day, manager not there, and the original tech worked on the phone again. Replacement charging port did not fix issues. Was told by the tech best they could do was refund original purchase of battery, and that the manager wasn’t available to discuss other resolutions, and the tech would “leave a message for him, but wasn’t sure the next time he would be in”. Called their customer service number to open a claim. Spoke with them explained the situation and was told district manager would call me in 48 hours with resolution, that was 4 days ago. Called customer service again today, twice, spoke with the same lady as I originally spoke with, was told she “hoped” to make contact with a manager by Monday which is an additional 4 days,(today is Friday time is 2pm) and possibly have a resolution by Wednesday, but would likely be closer to the end of the week. That will be 2 WEEKS without a phone for my daughter.

Friendly, fast

Excellent customer service and knowledgeable employees.. I called first and Don suggested we bring the battery in.Quentin found a suitable replacement and made it compatible to what we had.

Online ordering was easy. The staff was extremely polite and helpful!

Mike found a battery for my old iphone after trying 4 other repair shops. Awesome!

Friendly and fast service

Good customer service vary good curb side pick up

Friendly, professional, competitive price

I needed a battery for my iphone. Was able to get it done via appointment, very convenient location, took exactly amount of time quoted and price as well. I hope it lasts as good as my original one. Thanks

Employees were very helpful and courteous. They helped me with my situation promptly.

Scheduling Appointment was easy online (recommended by staff for a current coupon). The staff was wonderful, very professional and courteous. My cracked phone screen was fixed quickly. Lifesavers!

She did a great job! She installed the car battery without any problems, and did it in a timely manner.

I ordered a battery online & it gave me the option to pick up in store or have it installed in store.I chose to have them install it for me, but when I called them up they said they wouldnt install it because it was a difficult job. I planned on picking it up & installing it myself, but they ended up going behind my back & cancelled my order without my knowledge. I was planning on buying other items, but how they handled it Ill never shop there again. Went to Farm & Fleet bought my battery & they installed it for me.

I order on line usually get a discount. Its usually ready in a matter of minutes. paid for go to the store and pick it up. It is really great.

Had a great experience there. The staff was helpful. They fix my galaxy 8 plus in a timely fashion. Good job guys!

Got a new battery. They installed it free.

Very helpful clerk, even so close to closing time on a Sunday afternoon. Prompt, friendly service.

Your employees no absolutely nothing when asked about ordering a light bulb even the manager said no sorry we cant do that yeah I can go online and order it myself and have it shipped to that same store idiots

I shopped at the Janesville, Wi store today and have been here a few times and don’t know why I don’t pick up items that I need from here more often. Came in today where I was welcomed and helped by the manager, who in minutes handed me everything I needed and found ways for me to save more money than I expected to pay. He gave me various options to choose from and was very helpful. This is not the first time I have been there nor been assisted by him. Will return. I am very pleased with how the business is operated and treated as a guest. 5 stars.

I am satisfied with my experience.

I loved the curbside service and the salesperson verified I bought the correct battery before I left

Great local service for replacement of cell phone screens. Scott was excellent; informative, knowledgeable, very helpful and personable.

They were really helpful and tried to fulfill my needs the best they could.

The prices are way out of line here. I dont recommend it at all. I received a reply to my review and you are not competetively priced at all! In fact you are nowhere near prices anyone can get from a local big box store without a membership. And I can receive better service at my local big box store than I have ever found at one of yours!

Amazing! Bought online, drove to store, picked up deep cycle battery! Quick as that! Even refunded my core charge and the 10% discount right there. Amazing.

My hubby bragged about finding some pretty awesome deals at Batteries Plus so I figured Id check it out for myself. Well, he was right! There was a great sale on light bulbs when I went, and well lets just say, now my house is a whole lot brighter! :) Great deals and awesome customer service!

Great place! Friendly staff and awesome prices.

Friendly people . Knowledgeable. They kept me informed about my property

Super service. Quickly and easily put in my new watch battery for me.

Don was a great help to us! We had a difficult battery we needed replaced and he went above and beyond to research it and order it for us. Everyone is always so nice whenever we need something.

Super fast, and had what I needed

Great and friendly service.

You stock everything I have ever looked for. You are knowledgeable, willing to replace batteries in equipment, and polite.

My main place i go for all my battery needs. Had trouble finding a battery for my kids 4 wheeler and came here. Don was really good at helping me find a good reliable battery that fit my budget. Highly recommend this place.

Very helpful and great people to do business and very negotiable

Wish I wouldve gone here for help instead of wasting time and money at Best Buy. BBY sold me the wrong charger for my laptop, setting me back $60 and half a day of work. Batteries Plus knew what I needed, and tested the charger before I left the store. I was impressed that they had the BRAND charger in stock, and didnt have to try to sell me a universal charger.

Just had a great experience at the Janesville location. Our specialist ended up having to use his own personal tools from his personal vehicle to get to the battery. Went over and above the call of duty.

Fast service. Great deals online

Super simple ordering. I saved about 10.00 vs Best Buy. I got a phone call a short time later the same day, saying my battery was ready to be picked up. By ordering online I saved 10%. Great experience!

Got my battery changed on my lunch hour. The manager was extremely helpful! Ill definitely go back!

Started out great, but when I went to check out the phone rang and the employee never said another word to me after she told me my price. Felt the customer on the phone was more important than me, who was in the store.

So I shattered my iPhone screen today, it was bad but I could still work around it. but obviously wanted to get it fixed.. went to batteries plus in Janesville. they said they could fix the cracked screen in 45 minutes, went back. still wasnt ready waited twenty more minutes. they came out and said okay the white screens arent working will black be okay. I said I dont care as long as its fixed. after two hours of being there its finally done. start driving home go to make a phone call notice it will not let me hear the person. (mind you I could make phone calls before even with the cracked screen) turn around and go back to batteries plus. tell them whats up they tell me oh we snipped a wire and thats why it isnt working, we dont have the part in! but it wont be here till next week. I very frustrated say okay and leave. NOW I go to charge my phone, and it says its charging been on the charger for 1 hour and its only at one percent!!! I cant touch it because it wont keep a charge! I call them and explain this, and they give me no information! any one know what they could have done to make it not charge. Im about ready to go there tomorrow and demand my 130 dollars back. Im pissed!!! they pretty much broke my phone when all i needed was the screen fixed!

I like the location and store manager very nice Im come back great service.

Bought a new battery for my phone here and havent had any issuess with it. Lasts longer than the original one ever did so I cant complain. I will definitely be shopping here again.

Easy to order and pay on line. Pick up in store.

Always have what I need

Waaaaay too expensive. Can get the same items on Ebay for 1/4 of the price.

Nothing but good things to say about this place! Don helped me the last time I was there. He was able to find me just what I needed at a price that didnt break the bank!

THEY MAKE YOU FEEL WELCOME, VERY HELPFULL

Always helpful and have the batteries you need.

The place to go if you need the best most complete inventory of batteries around.

Quick and affordable phone repair. Thank you!

Very expensive compared to other options. In an emergency I guess you may be able to find what you need. When we needed a light for our sons lava lamp they did not have it but Walmart did? Will not visit again.

Had a good visit fast and got what I needed. Friendly workers.... awesome!

Very helpful.

Ordered a battery online for in store pickup. Received an email that the battery was ready for pickup. When I arrived, the battery was not ready for pickup, and I still had to wait about 5-7 minutes for them to find it. Battery was completely dead out of the box, which is suspicious for an AGM battery considering I just bought one from Autozone that was at 80%+ out of the box, you guys were just $5 cheaper. I guess I made a mistake choosing you. Then to top it off I received a total of 9 emails (11 if you count the 2 emails for placing the order / order is ready) Those emails were all harassing me to do our survey, leave a review, DO OUR SURVEY, LEAVE A REVIEW. Well, here it is, I will plaster it all over so you will shut up about it. Never going back and reported to my email provider as spam/harassment address.

Went in for a screen replacement and had lovely service. Don was very kind and helpful and apologized for any inconveniences. Nothing but great things to say about Don and Batteries Plus Bulbs!

Place was clean and the employees were very helpful!!

What a pleasant experience - placed order at night - order was ready and so easy to pick up. Great service.

Awesome employee. And fast service.

Was tottaly ingored and horrible customer service

Everything I needed was in stock. Successful visit. Don was working, and did a great job.

Good selection at a good price they have some really great deals on led bulbs every once in a while switch my entire place to led lights and almost cut my bill in half thanks kyle for the help!!

I cracked my phone screen pretty bad but everything on my phone still worked. I went here to get my phone fixed and they ended up completely ruining my whole phone, my screen didnt work anymore and it was really hazy looking. They did give me a refund but I had to buy a brand new phone... dissapointed.

Very helpful and Scott was very pleasant over the phone! Had a new batterie in my ipad within less than an hour! Great service.

Easy order, correct product, competitive pricing, ready for pickup nearly instantly, ready to go when I arrived, in and out of the store in less than 5 minutes, took the old battery for recycle. Couldnt have been better.

Was told one thing on the phone another at the store. Order was not ready even tho had been couple hours after it said it was available for pick up.

Clinton, Don (and others) were personable and did a great job (fixing, changing batteries, etc.)

Policy for your battery exchange needs to be reviewed. No way can I wait 24 hours or buy a new battery till you have time to figure out if this one is junk. You need to shorten the time up to maybe 1 1/2 hours.

I put a new drop ceiling in this place! They carry every battery imaginable they also carry screens for phones so if you have a cracked screen take it to them totally recommended

Brought a battery from here. They are very helpful and great with customers. Will be going back in the near future.

I am a businessman and I have a plumbing business and I used to buy my batteries in Bulk And now Im limited to so many in a package its ending up costing me more then before and I was very happy before Businesses need to buy packages in bulk Please render this problem I will still shop there but I need these batteries in bulk Thank you

Very helpful and convenient

Called.ahead for a battery. Confirmed they had it. Drove fifty minutes to get there. Turned out they didnt have it. He apologized for the confusion. That wasnt confusion, you misrepresented your inventory and wasted my time pal.

Always has all the batteries you need

They replaced my iPhone screen and its good as new. Went to lunch, and by the time we were done, it was just about ready. Thank you!!

Went there looking for a specific bulb and was directed to Amazon...I had no issue with that but... Why does this store still exist?

Very helpful staff. Always have what I need.

Convenience

New phone battery in 20 minuets at a very competitive price!