Kyle was fast and efficient. Overall a great experience
Ben was such a great help to me in replacing my daughters lost phone. He is knowledgeable and great to work with! I highly recommend this Verizon store; I never have had a bad experience there. Thanks so much Ben!
Liam was very knowledgeable and helpful activating and setting up my new phone, but we were interrupted twice by, I assume, a manager urging Liam to hurry up and finish. Liam was unable to complete the setup and my phone isnt working. I paid $30. This was Friday morning with low customer volume.
Had such a great experience with the help of Lee! I had never been to the store to get a new phone and was honestly not looking forward to it. Lee had everything on my old phone transferred to my new one and a case & screen protecter on in no time! He took care of everything and made the process so easy! Got a great deal on a new phone and no stress of transferring it all over, couldn’t ask for much more! Thanks again Lee!!
I had such an amazing visit. That staff there is just so friendly and helpful.
10/10 experience LIAM was great at setting stuff up and explaining everything. Great time
Liam was a great help! Best experience I’ve ever had as a Verizon customer.
Came in to upgrade my phones, and worked with Aaron. He was pleasant, patient, and helpful. I normally try to avoid going into the store, but he made the whole experience lovely. I’ll definitely come back to this store for future needs because of Aaron.
Laryn was a great help! She was very knowledgeable and professional!
Absolutely wonderful! So helpful! Will be back!
Liam was very informatio and patient with both my wife and I. He did a great job, we both got new phones from him. HE ISTHE DUDE!!
Kyle did a great job setting my new phone and transferring all of the stuff overI did NOT write this review.... not sure how it was done.......please explain.
Lee was very patient and knowledgeable, courteous he was just all around a good experience here at the Verizon store in Jasper
Ashley was extremely helpful and took time to get us the best deal possible!
Excellent service from Aaron. Got us taken care of quickly.
Lee, and Ashley were excellent customer service..
Young man that helped me was very knowledgeable, pleasant, and focused on what he was doing.
Generally able to help me with my issues. But couldnt find a charger for my phone. My phone number is still in limbo there. I lost my phone and need $200 to replace it.
Liam assisted me today.He was very helpful, friendly and knowledgeable. I will definitely be returning to this store.
Larren at the Jasper store was very helpful and explained everything about the phone. She is very courteous and knowledgeable. My experience was a very positive one. Thank you Larren!
Stanley is the best employer in the store. Im glad hes back.
Kyle did a great job
Lee was very nice and helpful
Laryn was very helpful
Laryn was very helpful
Laryn was great and helpful
Awesome customer service Liam!!
Best service I’ve ever had ask for Aaron
Ill admit I have not been to a Verizon store in person in over 10 years. After my phone was accidentally destroyed I thought that the Verizon store might actually be relevant again. Sadly, you cannot buy a replacement phone without a working phone here! Its a shame too, because the employees are great but this policy is so ridiculous that it seems incomprehensible.
They stayed after it till they got the problem fixed.
Way above the competition!! Very educated staff and friendly atmosphere. They understand the value of customer service and time management. I hate going in places right now, but had to deal with an issue with my phone. A very kind and knowledgeable young lady named Ashley took care of me...she was amazing. She knew right away what my issue was, and had me taken care of. She was a breath of fresh air!! If you ever have to go in, make sure to ask for her!!
Liam was very helpful today, and Ben also helped. New S21 phone, experience was great.
Ashley Sharp was very professional in assisting with our needs in getting setup with service and phone. She was focused on getting us answers for our questions, getting us familiar with our new devices, and getting us the most out of our plans. She is very efficient and professional in what she does. She creates a inviting and friendly environment, I would recommend her to anyone I know. Thanks Ashley
Ben and Lee did a great job setting me up with a phone and a better plan for the price. Kyle got rave reviews from a repeat customer from Saturday who was back for another product. I did wait for a bit, but everyone was working hard, and the staff was training a new employee. I am confident that the employees work at a pace to help each customer.
Thank you AshleyAshley helped my wife and I with our sons phone and was so helpful in doing so. Hats off to her. Good to know there are good people still around!
Ashley and other staff were great at getting us set up with new phones and changing our data plan to unlimited. Easy and quick to work with. Wonderful people.
Ben was VERY helpful in assisting me with the purchase of a new Samsung phone and was kind enough to transfer all my contacts,apps and other data. Very knowledgeable and customer oriented. Ill go see him at the Jasper,In. store with any questions I have because he showed today that hes willing to help the customer. Thanks Ben!
Lee was very helpful.
Had a great experience with Ashley at the Jasper store. She is awesome. Had switched to Straight Talk several years ago. Now I am back with Verizon with her help. So happy!
Oh my gosh how nice they were in the store. Helped me fix my husbands phone! Awesome people in there
It was a great an effortless experience
Laryn was very helpful.
5 Star Service! Went that extra mile to help correct my problem! Verizon in Jasper Indiana is the place to purchase your phone and expect top rated Service!
Went to Jasper Store to get New Phones-- KYLE DID A extremely good job & walked us thru each Pricess for our Phones- we really Appreciate his good Service
When you walk in they treat you with respect answers all your questions you have and are very polite
Ashley Sharp did great job getting me my new phone and internet service Thur Verizon and much more I would Recommend her to all my friends
Been here more then once. And the employees are more concerned about talking to people about random things then helping the 5 groups of people waiting.Nothing was said when we walked in.I wouldnt mind waiting if they were actually doing their job.Id rather drive an hour to Evansville than come here. It would be faster too.
Liam was extremely responsive and respectful. Highly recommend customers seek him out!
Was a really great experience Ashley was the best
Lee was very helpful!
Lee was super friendly and helpful!
Kyle was amazing and provided wonderful customer service. Very knowledgeable and patient.
After trying to add a line to my account online, and calling into tech support ( to which I spoke to 4 people and spent 1hr 22min on the phone ) to No avail!!! I decided to give Verizon one more chance and went to this Jasper location. Told a guy named Kyle my issue.. was out the door in 20 min with the phone WORKING and he saved me $$ on my monthly bill. Save yourself some time, make this place your 1st option.
Kyle did a great job helping me with my new phone purchase.
Laryn C. Sold me and my wife two iPhones, and after the sale was over she offered to help me move furniture when her shift was over definitely will return to buy my cell phones and cell phone accessories from her! That’s what I appreciates about hers!
Staff was very friendly and helpful! My wife and I were looking for new phones and they helped us pick out the perfect phones and helped with the setup. Great experience, would recommend to anyone!
Very pleasant staff! Kyle is very helpful, friendly and knowledgeable about all services offered. Highly recommend!!
Lee was very helpful and patient. I highly recommend this store for your cellphone business!
Laryn was very helpful
Kyle did a great job helping me transfer ally info and logged into my emails.
The workers are nice the but price Verizon charges isnt
Liam did a great job. Love my new phone. Super place to do business.
Lost all of my data by accident and a young gentleman named Lee was very helpful in getting my data restored.
Excellent service consistently at this store. Lee was very helpful and polite considering my lack of knowledge. Also, ruggedly handsome!
The service was fantastic, had no problems very polite and professional.
Lee was the associate and he was very good at everything and answered all my questions and did a great job
Kyle did a great job helping me and my daughter.
My husband and I were at the Jasper Indiana location of Verizon. Lee installed new screen protectors for both our phones. He was very courteous and helpful.
Laryn was nice and helpful!!!
Lee was great in assisting me with set up of phone and switching old phone. Can I give him a 10?
👍
They were nice and helpful! Amazing quick service! Lee and Liam
Came in with a quick question and Kyle did a great job taking care of it.
Very helpful
Excellent service
Lee was super helpful!!!
Kyle helped us switch from AT&T to Verizon and we couldn’t be happier! He helped explain what plans and ordered our new phones for us!! Went over every detail!! Very pleased with the customer service!!
The employees are great, they are interested and helping you and make sure you are happy. However one of the challenges they face is Verizon limited communication. Many of the questions/answers we need, Verizon has made it easier (if Verizon thinks) that contacting Verizon directly is better, making it feel like the tcc store is strictly sales. Overall considering things they have been very helpful to me and I give them 5 stars.
Ashley was baller in helping me get my gmail recovered and setup
Lee was super helpful! I look forward to coming back to the jasper store!
Staff was very knowledgeable and helpful in helping to buy new phones and set up phone plans!!
I get the best customer service when I go in there! Everyone is so nice and professional. I definitely reccomend!
Kyle did a great job, he was quick and efficient.
Damian was a great help and easy to talk too.
The customer service in this store is excellent. Friendly, knowledgable employees that always take that extra step to help you with whatever. Our area is lucky to have them!
Very helpful and saved us money helped with setup and explained everything
Always helpful. Sarah and Ashley were wonderful to deal with. highly recommend
The peeps that work here are super nice! Super helpful! Super patient!
Nothing but the for all my needs from Ashley Sharp and Damien mehne .
Aaron at the store was nice and helpful was not pushy like other we have tried all around great time with them and would tell other to go there as will
Kyle and Liam were both nice and helpful.
Sarah the manager was beyond helpful. I had a couple issues with dropped calls and Sarah reset my network settings and got it to work in a jiffy. We will definitely be back to see Sarah!
Ended up costing more per month then what they told me!
Lee was very helpful... he was GREAT!!
I must say I love this store it’s amazing staff are so friendly and helpful and Sarah the manager is awesome I am a long time customer and will continue to patronize this store for many years to come!
Aaron is the most awesome Guy in the store! He always smiles and goes above and beyond to help me! Or anyone cause basically Im in this store alot and I do pay attention cause I want to be with a nice helpful person and THAT GUY IS Aaron 😀
I have been dealing with this company for approx 8 years, in Jasper, and in the Evansville location. I have always found the staff easy to deal with on anything, and knowledgeable. Pricing seems good to me, but more important, at least to me, on occasion they have gone over and above to help me with something (like being in a foreign country and needing help). My family, and business, will continue using them.
Take care. They are very smooth at cramming services without disclosing cost or if there is even a cost associated to it. They mentioned Redux and you could come in and dry out your phone “at no cost” and before you know it they charged $29.95 for a subscription for each phone. Online has it for $9.99 for each phone when you do 3 phones. They also started moving data over before even disclosing there is even a charge. Later they said “small fee” it ended up costing $19.95 a phone.
Erin was SO amazing & helpful!! I wish everyone in the customer service industry treated customers like this!! He took the time to go above & beyond for me & I really appreciated that!! 😃