After I searched online and found out that they were in stock I drove to the location forgot to tell me they were not in stock and it must have been a glitch in the computer. And...they were not even nice about it was an Oh wow go somewhere else kind of attitude

I got the worst service in the world at Jefferson street Walmart They told me they were going on lunch and when they got through they were going home I went to the Lockport Walmart The best service ever They even told me theyre sorry for the way that Walmart treated us Hats off to Lockport Will not go to the Joliet Walmart for anything automotive👎👎👎👎👎 5 thumbs down

A few weeks ago I had a bad experience at Walmart auto on Jefferson but a great employee restored my trust in the professionalism and efficiency of this team thank you

The service is pretty fast, I am satisfied, but the mechanics and the workers in the auto department could be friendlier, they are not friendly at all. Could use some Customer service training.

So U went in for an oil change and they didn’t put my oil cap on all the way. That was in December it’s now February. I am lucky my engine didn’t blow. I was also given the run around and lucky to receive a refund for the oil change where they were supposed to clean up their mess even though they hadn’t. Avoid going here go to Rt 59 or Plainfield.

Service sucks. Almost 3 hours to install 4 tires on a mini van.

I ask for a price on tires and the gentleman printed out some prices for me so I can get the 1 I wanted to pick

If I can write zero stars I would. Horrible customer service, ordered my tires online to have installed there where they got shipped, first I called to make an appointment only to be told I have to wait until the tires arrive to schedule appointment. Fast forward to them arriving at the store, upon email confirmation of delivery I call to make an appointment to get them installed, only to be told they cant make an appointment until I pick them up and take them to them. Same store... Between that and the attitude on the phone I just got a refund online and taking my money to discount tire.

I was told an hour and a half for an oil change and 3 and a half hours later I am still up here waiting for a simple oil change. Avoid this place at all cost as they do not have enough workers to do the services needed to get things done in a timely manor. They also purposely did other cars ahead of mine these are the kinda people you want to avoid at all cost.

Walmart AutomotiveGREAT!

Awesome place was in an out and got some other shopping done while my full synthetic oil change was happening.Only $48.00 I was happy.

Went in at 2:40 on a Sunday after calling to confirm they could get me in for an oil change. Drove straight over and was told they can’t do it as they “have 2 sets of tires to do” so “not taking any more cars”. Seriously, they’re open another 3 hours and can’t do an oil change and two sets of tires? This is after standing in line for 15 minutes.When they do get you in, they take forever and never do the complete job. Floors never vacuumed. Windows never cleaned. They may or may not fill the washer fluid. Tire pressure is never checked even though it states it is (they mark 35 psi but they require 65/75 on my truck). Also never actually measure tread depth as I’ve gone in with a new set of tires measuring 14/32 and they put 5-6/32 all around. One time I even had to show them where my oil filter was 🙄These people exert more energy to avoid working than they would if they actually did their job.

I love Walmart, always gives the lowest prices, but the customer service has to improve. They get a bad rap already. Just be nice!

This place is a joke. The women at the counter are rude. I was quoted a half hour wait time, went up an hour later and they said its still going to be another 15 min to a half hour. My tire kept going flat, I just needed one changed. Does anyone know what theyre doing in this place? Waste of my day off thats for sure!

Went for a simple oil change they told me 45 mins to an hour keep in mind this is after I already waited in line for 30 mins because they are so unorganized! Anyway after and hour and 10 mins they still werent done I asked what is the estimated time they said 20 more minutes!!!! So ridiculous I will never come here again for an oil change please get more workers and a more efficient system super disappointing.

Buy the road hazard package for your tires!!! They treated me very good that day in automotive.

As far the store it self great but car service people just need to be retrained thats all, love Walmart all together.

Well i thought it was a good trip but not even 2 days later my brand new tire was flat then I had to wait 2 hours for them to repair it...

Good

It was closed early today. Ill change my rating and review next time I get a chance to get my oil change here.

I take my car here for oil changes. I have never had a problem here.

I didnt have an experience, Ive called 2 Walmart numbers for the past hour and not one person for an hour of calling 2 numbers will answer the phone. Great customer service! NOT!

I was the only customer at the Walmart Tire Center and it took them over an hour to do a basic oil change. If I hadn’t come back to check on my car, it would have taken longer. When I asked if it was done, she literally said it would be another 20 minutes. Then I watched them go get my car to do the oil change that they should have been doing in the first place. Unprofessional. I suppose you get what you pay for.

Walmart in Morris Il was very helpful on getting the correct battery for my truck

The customer service was terrible. Not happy to see me or service me. Wait was 1 1/2 hrs for oil change. No prices given. Basically you have to wait 1 1/2 hr. So you may wanna go elsewhere.

Only bought a battery and exchanged core. Quick check out.

Thought if u got tires from them they would balence them they did not and I will not go back

Two and half hour wait... and then I paid for the full service no window cleaning and no vacuuming. But of course on the paper it said it was completed. I wouldve went back inside to complain but literally had no more time to waste. Tried calling but no answer.

6 hour wait time for 2 tires an oil change and a brake light that they didnt replace but took the cover off and broke the cover put the tires on the rear instead of the front like I had asked after the first hour they didnt give me a wait time instead said your car should be the next in the bay overall try another walmart or wizard on larkin i wouldnt trust any of these mechanics overall service was horrible

They said 45min for oil change n theyd page me, came back in an hour. Lady said ur car is next 2 times so I left. The mechanic smoking said they couldnt get it in gear. So they skipped it even tho I was sitting there for a half hour.

Associates very helpful. Store was clean.

Good service, would go back again

Although its been awhile,It was Great and Imformative!

Horrible service!!! I wouldn’t recommend anyone visit this location. They do horrible jobs they take a long time for a 20 minute job

The guy changed my wrong tire but in the end i got $10 off my bill

Fast oil change

Very helpful people

Cheap and fast

Friendly spwr, quickly and efficiently

Good place to shop, you find almost everything and many offers