Working with Jay Montoya was amazing. He has such a great personality. He definitely is interactive and he makes sure his guests are taken care of. I would definitely recommend him to anyone who needs a car. If you need him he is there with a big smile on his face. World Kia Joliet thank you for this amazing employee. No complaints at all. Once again his name is Jay Montoya.
Came in to World Kia in Joliet. Immediately I was greeted by salesman Jay Montoya. He was professional and confident which made me feel better given that this was my first time buying a car. He made sure he provided me with the best options with the most affordable price. This process was extremely quick and efficient. I highly recommend scheduling an appointment with Jay. He had me pulling off the lot with a new car the same day.
I bought a car at a high interest rate, that I was not happy with. At World KIA Joliet, I met Jay Montoya who talked to me about buying a car with a better interest rate. He was very informative and knowledgeable. It was an overall great experience.Thank you Mr. Montoya...Sincerely Michael,
Jay Montoya was a great salesman! We came in and told him what we wanted and he worked with us. I recommend Jay to anyone who’s looking at buying a car here. He will take care of you!
Really great experience. Super helpful staff. Jay Montoya. Best sales experience possible. Hell take good care of you. He listens. He’s very knowledgeable about different options and helpful answering financing questions!!
Rick was amazing in helping us buy a new car for our daughter. We came in with a mindset for a car a year or two old and Rick explained all the benefits to going new including the lifetime warranty and the price was not much different then the used cars. Rick made sure we found a car with with all the safety features to make sure our daughter had a safe vehicle as well. I would highly recommend coming to the Kia on Jefferson in Joliet and ask for Rick you won’t be disappointed!
Had a very great experience! Hatim was very helpful and kind. Not pushy at all in what I wanted to do which is important! Explained everything to me and made sure I understood what was going on. Highly recommend him if you plan on going there!!
I had a WONDERFUL experience with Jose! Ive been searching for months to find a good SUV, but I was only getting cars. I explained to Jose why I couldnt budge on what I needed, and he actually listened unlike everywhere else! He and the team worked with me practically all day just to make sure I was 100% comfortable with my decision and proud of what I was leaving in. I will for sure be working with them from now on! I felt so blessed to have been put with Jose, I dont think I could have found a better salesman!
My husband and I bought a new car and slightly used one that we both loved. We worked with Rudy Gonzalez and he was absolutely wonderful. So knowledgeable, informative, and down to earth and made the process smooth and easy. He made us feel like family and royalty at the same time. We couldnt have asked for a better experience. Highly recommend.
Salesman Pierre Dean met me at the door. And from there until I left made me feel like the most important person in the WORLD!!! If youre in need of a vehicle get out here!!!
Hatim was a great help; this experience has been beyond my expectations especially from a dealership. I am a happy customer thank u so much. I wasnt in there for hours so that a plus as well. So well done Hatim
Hatim is a great and experienced salesperson. He is nice, friendly, and just overall awesome. I highly recommend you see him @World Kia Joliet!!!!!
World Kia in Joliet is amazing!! The sales manager Soto worked so hard to get me the perfect car!! He was amazing! Everyone should def go see him! Pierre was also great! So friendly and helpful! The insurance ladies were also amazing! I couldn’t of asked for a better experience! Thank you so much Soto and everyone at Kia!!
Got a great deal. Super friendly. Willing to negotiate. Ronald was a great salesmen. Really listened to my needs and I never once felt pressured. If you are in need of a car go see him.
Ronald was very helpful in getting us into a new Kia. He worked with us to get us to the number we needed to be at. Would definitely recommend working with Ronald.
Had the absolute pleasure of working with Ray in assisting me in finding and purchasing a new vehicle!! His customer service skills are out of this world and only reason why I chose to stay with this dealership. If you ever need a vehicle or help looking for one, stop into the Kia Store on Jefferson St and ask for Ray. 100% completley satisfied!
Rick and Rudy were great to deal with. They worked really hard to get me to the payment I wanted. Rick was amazing even though hes still training! Definitely will buy my next Kia here!😀😀😀😀😀
Rudy Gonzalez was my sale rep at Joliet Kia. I am impressed with his style of being a salesman. He was attentive to all of my questions and was able to get me in the car I really liked. I recommend him to anyone who is purchasing a car.
Tre was great. Very helpful and knowledgeable. Great customer service!
This location seems very unorganized. We made a reservation to speak with a sales associate this past weekend and to do a test drive of a specific make/model of car that we were interested in buying. A few days before the appointment I got a call saying the car was on the lot, however, they did not tell me that this car was immediately sold a few hours later. The morning of the appointment we received a call to confirm the appointment but no mention was made of the car already being sold. So we drove 45min. to Joliet only to find out that they did not have any car for us to test drive. There were barely any new cars on the lot. Not to mention the sales associate I spoke to on the phone was not there and we got some one else. Upon finding out that the car was not on the lot our sales associate gave us no other options. We had to ask to at least get a test drive of an older version of the car we were looking for. They did not try to discuss other options with us like building the car online and ordering it or discussing pricing. After the test drive was over we pretty much just left. I felt like we were just being pushed out of there and our time was wasted. I shouldnt have to ask for these services, I know times are different now with the COVID outbreak but there needs to be better communication. What is the point of making an appointment? Sorry to say, but I will not be buying from this dealership.
Had a good experiance. I would recamend you talk to Ron. He was friendly and helpful. Sara was great too.
I would recommend Ronald to anyone looking for a car he is a great sales man with a great personality he kept a good conversation and worked very hard to make my deal happen.
Hatim was great to work with. Particularly his patience, knowledge, honesty and lack of sales pressure helped me seal the deal
Jerry was very helpful! He was willing to work around my needs.
Sarah worked with me and made it happen on getting a new car if you need a new car definitely go see Sarah at Kia
They will tell you one thing and do something else. They dont go over the paper work. I had the car for 30 days I put rims and put tint on the windows I sold my other car and 30 days later they tell me they couldnt find Financing. After they said I was all good .dont trust world of kia in Joliet. And they came to my job and got the car and I had know way home.
Jose did helped us through the process of getting out new car and make the whole thing so easy and fast
Travionte made my day! The process was smooth and very quick! He even helped me pick my car color a cobalt grey instead of basic black! Im extremely happy! Thanks to Samantha on the insurance...very sweet and helpful!
Was doing some research on a car I was highly interested in, made the mistake of giving their website my phone number. First phone call was a very nice lady, whom I informed i was only doing research, and that I was out of town. Even if I did want to stop into the showroom, I couldnt at the time.Since that original discussion this place has been calling me OVER and OVER... ive already told them before to remove my number from their list and they wont do it. Why in the world would I buy a car from you people ? You think harrassing people is gonna make them want to spend 30 grand with you ? Ill find the same new car at a different dealership and they will have the easiest sale ever.
Trey was a great sales person!! He was very professional, helpful, and understanding of my situation. He really made my experience and day better!! Go see him if you need help with purchasing a car. He is the GOAT!
Helped in every step along the way. Good customer service . Purchased my first vehicle highly recommend:))))
Hatim, hands down was the best car salesman I’ve ever had. He has compassion and a very reasonable young man. I knows his stuff. I highly recommend him on any sales floor 👍👍👍👍
We’ve purchased 2 vehicles from world Kia. We get our oil changes done with them. Let me start by saying my service advisor Marquis Wilson was a 5/5 star! He was so friendly, accommodating and also called to give updates regularly. I would of given a 5/5 if the oil changes didn’t take so long. Even with making an appointment it’s an hour and 15 min time frame and this usually can extend longer with delays as well as if the car needs anything more and they don’t have parts available on hand. So I would say it’s always best to be dropped off and come back or have something to do while you wait.
Carlos and the world Kia staff were great with helping me get my new 2021 Kia Forte!
My husband and I had the best experience at world Kia. Sarah and Rudy were awesome!!!! Sarah helped get us there and assured us that well be taken care of and get the vehicle of our choice. Rudy made the process happen. He made sure we got low mileage and a low monthly payment. Thank you Rudy, Sarah and World Kia!!!
Had a nice experience buying my brand new telluride. The deal was great and couldn’t pass up the opportunity. Jerry was a wonderful salesman that provided plenty of options and less of the salesman push.
Paul did a really great job for me! Im really happy with my new Rio! Was quite a drive from Burr Ridge, but definitely worth it! Thank you very much!! 🥰
Was interested in a car that they listed on their website as available. They are about an hour from where I live and there is a Kia dealership about 10 minutes away but they dont have the model I want. I called to confirm and was told that yes its on the lot but I would need an appointment. He says he will have it all gassed up and ready to test drive. Its straight up data collection but whatever. I provide my info and make the hour drive. When I get to the dealership Im greeted by a salesperson and I tell them I have an appointment to see this particular vehicle. Sure, sure no problem. Let me get your information etc. 10 minutes later she comes back to the desk where Im sitting with a story about the porter backing the vehicle into something and its in the body shop. Um, no Im not interested in another vehicle. Classic bait and switch. If you cant trust this dealership to even tell you the truth on if they have a certain vehicle just to get you into the dealership what else would they lie about? Ill find another dealer.
I highly recommend this dealer very satisfied with the service. Best customer service from the phone all the way in person. My car needed a very expensive repair very sad news for me, I was not looking to buy but, it was the best decision I made with the big help and patience of Carlos. I will definitely refer others.
My experience was AMAZING Daniel did everything he could to help me to let me know all of my options and when we test drove he went the extra mile to even show me all the features my phone can do. Best of all I felt like family the moment I walked in. Everyone was friendly made me comfortable and did everything they could to make sure I wasn’t driving my rusted old car home but instead my brand new car
Rudy was really nice, professional, and attentive. He listened to what I wanted and accommodated me accordingly! I had a great experience
Ron was my sales man and he was great jumped thru hoops formeto get it done
Both of my 2019 Kia leases were up. Jerry helped me find the correct car in a time when the car shortage is at a high. Very informative and knowledgeable with the line up of vehicles. Great experience and atmosphere here. I will continue to do business at World Kia.
Jay was so helpful he made sure I drove off in something very nice !!! And also made my monthly payments lower !!!
Worked with Paul. Had a great experience! Felt like he told us everything up front and did not try to hide additional pricing like Gerald Kia in Naperville. It is really was wonderful to work with a staff that has integrity and professionalism. I would highly recommend World Kia Joliet! Thanks Paul L. for the great service and we will definitely purchase our next car here.
Sarah was a Great help. I only purchased the car because of her. I was told by the ppl in the office that makes the phone calls to get you to come out, that my loan was approved and I had option. But that wasn’t true. But Sarah was a great help.
Jose helped to make my experience better and to make the right choice for my new car
Johnny did a great job. Very personal and a well rounded guy. Did not try to up sale me. I am a first round buyer and he made things easy for the both of us
They were able to approve me for a card and help me start building my credit
World Kia is honest. Straight forward. An willing to help u get in a car. I will definitely shop here again. Thank you Jerry. An the financial team that assisted with this deal
Impeccable service ! Very prompt and professional. Salesperson Jerry Geanes walked me through the whole process. No hassle, no pressure ! I highly recommend Joliet Kia to anyone whos interested in buying a new vehicle !
Fast service!Improvement for opportunity: if you are filling the information online to save time their system should be able to transfer it so that it does not have to be done again.Tim provided excellent service, very knowledgeable on the vehicle specs.
Pierre did amazing helping me buy my new car today! It was a perfect fit for me and he was patient with me as I kept declining cars that didn’t fit my standards. He pulled up the perfect car for me and made this experience quick and easy!
THANK YOU to Danny Smith of World Kia Joliet! This couldn’t have been a better experience. Even with our two babies in tow you made this experience seem less and quicker than my expectation. Danny is honest, kind and straight forward. If you need a new vehicle call Danny. He will not disappoint you! Another special shout out to Tiffany who we also worked with. She is the sweetest! We are so grateful to her for getting us all set up prior to our appointment in the store. And had coffees waiting! 5+ stars!
Tre was the best, he got me in and out Thank you ‼️‼️
Had such an awesome experience today, and Im leaving with my brand new truck!! 🤩 Paul was amazing and took his time to make sure we purchased the best vehicle for our family! Highly recommend Paul and his team at World Kia Joliet!!
I normally wouldnt describe buying a new car as a pleasant experience, but we had a pretty enjoyable one with getting our new car at Kia Joliet. Jose Torres was our sales rep. He was very friendly, not pushy, and worked a great deal for us. He ensured that all our questions were answered and that we were satisfied with our purchase If youre in the market for a new car, Id highly recommend going here and ask for Jose.
Superb service. ray is awesome and amazing!
Respectful staff and Ron was very nice and willing to work with me.
Nice place. Nice people. Nice cars
Just purchased my Brand new car from Daniel Smith here at world Kia! Since day one of walking into the dealership he was amazing and very understanding! He worked to get a great quote on my purchase! I recommend him highly for any of your car purchasing needs! Defiantly will be back!
I couldnt thank Jose Torres for all his help. He is one in a million. So helpful and knowledgeable with us it made buying our car relaxing. Brent in the finance department thank you thank you thank you for working your magic. Thank you World Kia I will definitely be referring you to my friends and family.
My sales man was Travionte and he treated me with the up most respect and he was fast.
Jerry treated me like a real friend and helped find the exact car I needed. He was helpful and a joy to talk to as I went through the process of leasing a car. I wouldn’t suggest anybody else.
OMG today was so AWESOME!! Rudy made my experience at world Kia of Joliet the best I every experience!! Thank you Rudy for all you DO, very positive, up beat, professional and full of Energy!!!
Had a wonderful experience. Jose did an amazing job. He worked really hard to get me into a car when I needed it. Im extremely greatful for the hard work that was done. Thank you so much.
Mike and Hatim were gr8! Quick, efficient and compromising!
Hatim was great to work with and explained everything very well to me
Had the pleasure of working with Astrid ! She was very friendly and thorough with the whole process . Very excited to start driving the new vehicle purchased from Kia of Joliet!!Ruddy was a great help to the buying process as well!
Went into Kia looking for a new car. Was surprised with how well everything went. Daniel Smith was excellent with getting me to the price I wanted. They were able to work with me and simplified everything for my understanding. Great experience and great people
I went into the Kia dealership not knowing if I would have to take my busted 2006 Ford Escape an hour back to the westside of Chicago but Rudy my salesman was very pleasant, professional and fun and he helped me get into a 2021 Kia Forte. I am so thankful for the GM (great lady). The whole staff even Samantha the insurance woman were all great and helpful. Go to World Kia and see Rudy .
The WORST place to ever go everything they say is a LIE. The worst management team I’ve ever worked with, the GM Camille is USELESS never answers calls or returns them then the numbers are never match to what they tell you on phone. Then there’s the SLOB they call Soto another sales manager and when he actually does something he is the rudest guy ever, a serial LIAR and is a waste of space. STAY AWAY!!! The lies and bad prices are not worth the stress they will cause you. They are bad to the core even the owners are bad people. They don’t even deserve a single star.
Great service, ask for Paul he will hook you right up! He explained everything in detail and such a simple process for a first time buyer.
I was thoroughly impressed with Tim this time around. I was actually very nervous about trading in my car but he walked me through the entire process and made the experience very enjoyable! I highly recommend working with Tim!
Came in and saw Paul. Made my experience fast, easy and efficient. I drove away in a nice car. Definitely impressed with my payments as well.
Wow what a great experience at World Kia Joliet Daniel Smith and Pierre Dean made us feel right at home they made sure i walked out with a brand New 2021 KIA Forte. I really appreciate them both. I will be back when it’s time to trade and get a new one. Thank you both so much !!!!!!
I went to World Kia two days in a row. I worked with Jerry who did his best to stay within my budget and give me a detailed review of each vehicle I was shown.He was very transparent in the options and the reason behind them. He was very attentive to my questions and provided great insight on the perks of the vehicle I decided to proceed with.Just an over all great experience, even with my toddler being a toddler. I would recommend you working with him for your car needs!
Rudy was very helpful, polite, and helped us with everything we need! I highly recommend him! Great guy!
Rudy was very understanding and helpful! He helped us find a great new vehicle! He explained everything to us and answered all questions or doubts he had! Highly Recommend
Worked with product specialist Hatim Wahdan. He was enthusiastic, friendly, and so much fun to work with. Hatim was extremely knowledgeable about Kia and their products. I wouldn’t recommend any other place for car buying. Best car buying experience ever. Great deal on my brand new 2022 Kia Sportage! Great inventory available. Thanks World Kia of Joliet! Thanks Hatim!
Paul was very patient and answered all our questions, making sure we knew exactly what we were financing. Buying a new car is never a quick process but Paul never made us feel rushed. We were happy with the deal we got and the few perks they threw in to seal the deal.
I had an amazing experience at buying my first brand new car with Sarah! She mad it all super easy highly recommend her!
Rudy was phenomenal. He made me feel like family. He made it possible for me to get into a new car so no worries. Lifetime warranty. Will be referring friends and family. Thanks so much Rudy and World Kia Joliet. Excellence once again.I would like to add to this review.. as it is a month later and I am still being told different prices on what I am going to pay. I have different people calling me saying different things. The last call I received was to tell me they were able to find a different lender that would make my payments almost $200 cheaper. I was hyped. Then I call today to find out where the contract was and who I am supposed to pay, to be told that it didnt get approved and that they would have to figure out what the payment is. I am on disability and have a fixed income. The original payment was already too high for me to then have that turned down and another lender raise my payment over $100 to them be told it was coming down almost $200 to NOT be called to say it wasnt being lowered. Im being bamboozled and now I have to find the extra money I was told I was saving.Not happy.
Tre was very helpful, cool and very informative. Showed all the awesome features on our brand new car. It was an easy process and easily would recommend Tre to help anyone looking for a new car.
Typical salesman, trying to push a car on me by keep telling me how much it’ll good for my family. Telling me over and over how he “cares about my family and I” just typical salesman. When it came time to make a deal they did not show me any numbers, just monthly payments. I felt like they were trying to make my trade in, which was much nicer and had way more technology, like it wasn’t worth much; but we wanted an SUV. What really bugged me that I got a call 10 minutes after we left and he told me to have my wife go on her phone and leave a 5 star review. I told him we would do it later when I got home, but he would NOT stop insisting that he NEEDS me to do it right now. It took me over 2 weeks to get a hold of someone from the finance department. Every time I’d call they would transfer me 3 times to the wrong person and never got a call back. Would not recommend
Ron is the best go see himDefinitely happy
Rudy was absolutely amazing. He makes you feel so good about your purchase. 10 stars
L had a great experience buying a car. Tim was awesome! I did have one issue but Diane in sales called me a couple days later and handled my issue and I got off the phone a satisfied customer!
Paul in sales got us a deal with all around service. Highly recommend.
Had a great experience. Paul was very patient and answered all my questions. Made the experience of buying a new car reassuring.
I was very pleased with the dedication & great customer Service that was provided. They made this car buying experience easy & stress free.
Rudy was absolutely amazing! Very patient, honest and knowledgeable! I would recommend him to anyone in the market looking to purchase a Kia!
Came in looking to trade-in my car Pierre my sales rep was very friendly and helpful. He helped me get to a payment that worked for me and I ended up leaving with a brand new car.
Got some really good help here and Daniel helped a lot. Definitely recommend going