Good experience this time just had to sell two hogs and a beef to pay for it all and this was just for maintenance service! I never get coupons for diesel maintenance, but when coupons (not diesel) do come in its always just a few days after I get my service done and would be out dated for the next required service. Go figure!

Jamie in service is extremely friendly, knowledgeable, and helpful. She is for sure a valuable asset to Central!

No complaints. I waited while my oil was changed and tires rotated. Easy and all were very polite!

Awesome service! Worked me in to see why my check engine light came on. Very nice to me even when I didnt have an appointment. Love my AT4!!!

I took my vehicle in for an oil change as recommended by my car’s scheduled regimen and the woman that checked me in was sent out with some bogus board saying the mechanics recommended I change out “three other fluids (a “4 diff change”?). I believe she meant changing out my brake, steering, and transmission fluids in addition to the oil change. I feel they were trying to get me to agree to a bogus service and I will not be back.

It took a way longer to get the recall fixed than I was told esrly

My vehcile was serviced in June for an issue with the #8 injector. I was called by GMC, and it was recommended that I also have an oil change and full service. I believe it is called a 22-point inspection. This should have included transmission fluid check according to GMC. This was not done. My most recent appointment involved a transmission issue. The transmission fluid was burned and I was advised that I needed a $5,500 transmission. I asked the service tech (Kaleem) if the transmission fluid was checked and he said there is no record that it was checked. I was advised that a sample is usually tested and this was not done. Kaleems service was excellent, and he forwarded me to James. James was rude and unhelpful. It was like pulling teeth to get him to discuss issues. After that, I spoke with the general manager (David Smith) thinking that I could at least find out what happened, and the bottom line is that he said I could not prove that the burnt transmission fluid caused the transmission failure. He did admit that detecting an issue in June could have resolved the problem, but kept saying that I could not prove it was burned in June. He is correct, I paid GMC to check it and they failed to check it, so I cant prove the condition of the transmission fluid. He failed to address the main issue. I paid for a 22 point inspection and did not get what I paid for. If the transmission fluid was checked in June, I could of had the opportunity to address a significant transmission issue. He even agreed that this could have been a possiblity. No apology was provided for not checking the transmission fluid in June. He actually said, I can pull the ticket to check but it wont change my position. The ticket was already reviewed and the transmission fluid was not checked. Management was arrogant and unhelpful. I will drive to a different GMC dealership before I use their services again. Unbelievable.

It was wonderful. Very helpful, no high pressure sales tactics everyone was extra courteous and honest . Best buying experience Ive had at a dealership!

Fairly quick service. Polite and prompt employees. Great lounge to sit and wait.

Got their they were on time . Waiting area was nice. An comfortable am waiting time was short.

Friendly staff. Great service

Central Gmc made it easy to buy my new truck. They gave me agood deal on my trade in and helped find the best financing availablefor my new vehicle. I would definitely recommend them to anyone.

Had a great experience buying a new truck at this dealership. Nick Holley was great! I told him exactly what I was looking for and he got right to work. By far this was the easiest vehicle I ever purchased. Due to my work schedule most of this was done by text and phone calls. Everything he said he would do he did. Very honest salesman and was a pleasure dealing with. Without a doubt I will be back to this dealership again when its time for another vehicle. Thank you Nick Holley for the great looking truck!!!!

I felt very welcomed the minute I walked in. The salesman treated me great, and everyone in the showroom was super nice. It seemed they went out of their way to make my experience a pleasurable one.

The salesman, Gwyn Jowers, was amazing. No one wants to deal with a pushy salesman that just won’t leave you alone while you’re trying to make up your mind. He gave me all the information I needed, gladly answered all my questions & when I had questions while I was home & texted, he gladly answered them, without calling or texting constantly. He had a very pleasant demeanor & I’ve told my family & friends when they’re looking for a vehicle to go see him.

It was a GREAT experience!Fielder was our sales person he was very knowledgeable and very professional.Love Central Dealerships!

Sold me a car that they knew had a issue knowing I told them I needed a dependable vehicle to get me back and forth to the cancer center in Memphis.

My truck is awesome, I highly recommend Central Buick GMC for buying your next vehicle. Gwyn Jowers helped me out explaining the detail and functions of my new truck thanks agsin

Joey Clark is great. Buy a car from him

The employees are very friendly and keep me informed on my vehicles

They overcharged for my oil change, giving me a premium oil change that I didn’t ask for! I was also told I would be able to use a $25 coupon they had on hand, but when I was paying my bill, John Turner wasn’t there and the person checking me out said I couldn’t use the coupon on an oil change even though John was giving it to me. I went in for a basic synthetic oil change and tire rotation and John Turner said it was time for cabin air filter change and air filter change at 40,000 miles so I told him to go ahead with those! They did give me a ten dollar labor discount but I was expecting less than $100 for my visit and it ended up costing $189.10 with the ten dollar discount.

Sales staff is very friendly and make buying very easy

Very friendly, and took great care of me. I was in and out within an hour.

Well had an appointment for 8:00 got here at 7:30, its 8:30, and no one has touched my car yet, shouldnt make appointments if you cant stick to it

Johnny in Service department was very understanding and explained everything very well and quickly would return calls or my text messages.

The wait time for an oil change and tire rotation was a bit too long. 1 1/2 hours was a bit much.

Everything was great there.Kyle informed me with all the progress going on with my loan he is excellent car salesman. I will recommend him to all my friends and family. Thank you God bless you all.

Everyone there was extremely kind and courteous, as well as being knowledgeable with the problems I was having with my car. They worked my car in during their busy day and I am extremely grateful for all they did for me

Dealing with Dale was great! I will buy there again!

My car was done sooner than expected, I really liked that.

Very Nice, they were very cooperative in helping me find my first car.

Great place for a new truck

People were nice and courtesy did a good job on getting GMC fixed.

It took them a week and a half to get my vehicle done when I was told it was a 2 to 3 day job. I had to pay for my rental out of pocket once my care guard ran out because they would not let me drive anything they had they told me I was out of luck. And now I have something loose in the front end of my vehicle. I called today to see if they covered this since they did a front end alignment but she told me since they didn’t specifically fix that then there was nothing they could do. The service was horrible the lady I talked to Jamie was very rude and treated me like trash.

I was informed my battery tested low and I would need to replace it. I did and two days later my truck would not start!

Everything was handled professionally and everyone was very nice!! It could have been done a little quicker, but overall very good service!

Nice people but I couldnt do business with them

Fielder was very personable, listened to what we wanted, was prepared for our meeting, hepled us find the truck with all the ammenities that we were looking for, went over all the details of the vehicle with us patiently,worked with us to give us the best price that he could, followed up with us to assure that all was well, respected our time. We definitely will be back to work with him and the Central team.

Excellent customer service

I had an oil change and tire rotation. I waited for my vehicle at the dealership for an hour and 45 minutes, which is the longest Ive ever had to wait. I was expecting an hour wait. The service man said that the oil pump that they used broke/had issue and that is what caused such the long wait. I hope this is not the case next time or I will probably go elsewhere.

I had a great experience! Tyler was very helpful and knowledgeable about the entire process of purchasing my vehicle. Even after I had purchased my vehicle, Tyler text me to be sure I was still loving my vehicle. I was very impressed. I sent my parents both to see him because my experience was so smooth. I will definitely recommend him to any friends and family.

Dustin knows his stuff and was a pleasure to work with.

Went there to buy a car 🚗. Was in and out in about an hour. Had a very good salesman by the name of Josh I recommend you stop by and see them for your next vehicle purchase

Our car buying experience was very quick and painless! James was very thorough.

Jamie was very helpful and took great care of us.

I really appreciate your service in helping me to get the best deal for my vehicle and I would love to tell everyone about yall and definitely send them to yall

Very positive people. Kind and responsive.

Everything when really good, paperwork and getting the truck I wanted. Thanks!

Very good experience. The transaction was easy and Dustin was extremely helpful!

Service rep was very helpful. His helpfulness overcame a previous terrible experience with a different person at the dealership. I will be happy to go back now.

The folks at central got us in and back to work real quick. Not everybody can do that . We really appreciate it . Thanks to gang at central

Love this place and their team! Go by and see my guy Tyler Pemberton today, he WILL hook you up!!! Great team there! Loved doing business with Tyler! Go see them today!!

TJ Dalton was a pleasure to deal with. No hassle, no pressure, polite, courteous and honest.

They took care of my problem

Everybody there are very nice it was asalways a great visit

Was told I needed new tires. I do not need new tires. I requested a tire rotation with my oil change and they did not rotate my tires. Was told someone would call me when the oil change was done so I could pay for my services since I was at work. But they did not want to call me. I am not satisfied at all...

Treated like royalty til we signed the papers then...........

For prompt, courteous, skilled and professional automotive repair and maintenance services, I always entrust my motor vehicle to Central GMC-Buick in Jonesboro.

Got just what I needed done done

The staff was friendly. They quickly took my vehicle and serviced it based on my request. I was in and out in 30 minutes

Great communication

One of the worst dealerships I have ever experienced. Lies lies lies

I’ve purchased several vehicles over the last 20 yrs with Central! Its always been a pleasant buying experience! Service dept has always been great too! Highly recommend Central Dealerships!

From the minute I walked in (without an appointment) they were friendly and quick to assess my vehicle to see how they could best serve my needs. I did not purchase the vehicle from them, although I have purchased from them in the past and they recognized me, they still treated me with first class priority. I had an extended warranty through Ally and they were very knowledgeable with that as well and I left feeling very confident that they would handle the situation correctly. They even provided me with a very clean courtesy vehicle from their lot to drive until my vehicle was complete. They kept me up to date on the progress by a text messaging system which was very nice. This cut down on the unknown and second guessing about what was going on with the progress of the service. I was amazed at how quickly my vehicle was completed and they were prompt about calling me to let me know to pick it up at my convenience. I am so thankful for the service department at Central Buick GMC for helping me get back on the road so quickly. And I feel confident in knowing that the work that was done was quality work.

Dustin Osment is a great sales person! He did everything possible to get my payment where i wanted it before gap and warranty. These guys go above and beyond to make buying a vehicle simple and easy! Will not be my last purchase for sure!

Bought my first Buick there a week ago. They are very accommodating and not pushy with a sales pitch. Go in with your budget in mind and they will get you in vehicle in price range. The service are is great as well. Highly recommend.

It was great fast and easy

Easy to call and schedule an appointment. Was called and emailed when truck was ready.

Awesome ppl and vehicles

Quick and superb treatment got an excellent deal they go above and beyond.

I have to brag on these guys. Ive had a great experience start to finish with Central. I purchased a used vehicle that I had a warranty coverage issue with and Kevin and Zach worked to make it right. Thanks for doing the right thing and protecting your customers!

Everything went smoothly like it should.

Good people

Josh Dickey is hands down the most trustworthy car salesman. Every question I asked, he had an answer to. He did not give me the run around and was willing to work with me on payments. I would recommend this dealership to anyone looking for a new vehicle.

Josh and the staff at Central GMC went above and beyond to make sure that I was greeted, helped, and satisfied with every part of my experience at the dealership. Josh was very polite, professional, and never said no to me throughout the entire time I spent at the dealership. The entire Central GMC experience was one to remember thanks to the way that I was treated with professionalism and as family. Thanks!

I was in and out in no time. Everything taken care of as expected. Thanks

Great dealership, always courteous, friendly service. Have been using them since 2011 and never a bad experience

Salesmen was Zeke this guy needs to learn better manners for sure. This dude was spitting tobacco into the trash can and putting in dips the whole time I was at his desk.. learn to be professional Zeke

9/16/2016 I had an appointment at 10:30 am to have my oil changed, tires rotated and a seat bottom replaced on my 2016 GMC Denali . I drove away after 3:00 pm very disappointed in how everything was handled.While was getting my oil changed, I was looking at a new 2017 GMC Denali. Josh King, a salesman for Central GMC, came to me and said hed like to work out a deal on a trade. This was about 10:30 that morning. I have bought new trucks the last 3 years. I bought a 2016 Denali from Central GMC .We negotiated several prices on the 2017 Denali. I kept going up on my offers to try to make the deal. This lasted for several hours while I was supposed to be getting my oil changed. I shot one last offer within $750.00 of their price and they wouldnt come down. In the amount of time this had taken, youd think my truck would be ready. It wasnt. Josh (the salesman) had told the people working on my truck that he had traded for my truck and it was their truck. So the shop put the truck on the back burner thinking it was their truck. So they were in no hurry to get it done. Obviously, the trade had not been finalized, so Josh King had jumped ahead. Im very disappointed in the way business was handled. By now, it was 3:00PM . So I drove off very angry in this whole ordeal . I got down the street and my phone rang. It was Central GMC wanting to make it right with me. They offered another price-an additional $500.00 off. Now the price was within $250.00 of what I had originally offered. Let ask you what you would have done .They still couldnt swallow their pride and make it right and accept my original offer. If they would have offered this deal 4 1/2 hours earlier, I would have accepted it. So, Josh King, good luck in future sales. We all learn from our mistakes, and remember -your customers are your future.

I’ve bought 2 vehicles from them in the past year and seriously couldn’t have been happier. They treated us great and gave us an un-beatable deal on both vehicles. Josh was the salesman on 1 of my vehicles and he made the process as stress free as possible.

Josh Dickey was every bit of helpful! Payed the price I wanted to pay, easy to deal with and UNBEATABLE service after sale. WONT GO ANYWHERE ELSE!

They lied and told me that my parts would be covered under warranty when I dropped it off but then they called me back and said the parts weren’t covered u see warranty. I told them then I didn’t want them to replace anything but then they charge me $119 for a diagnostic fee!! I would have never left it there if they wouldn’t have lied and said the parts would be covered in the first place!! So I payed $119 for absolutely nothing!!! Do not go here!!!

I had a great experience here. Go see Gari Flowers, she was very helpful, and I felt more comfortable with her than your typical car salesperson. Would definitely buy there again.

Josh was our salesman. We bought the car. Day 2 found out it was messed up. Spent over $300 to have it fixed. I asked for reimbursement. That didnt happen. I was told I would get a new windshield. After 5 days he said he would come get it from me at work and bring it back. He picked it up so late I had to get a ride to go get it. Now Im waiting on the second key that he offered to bring to me last Thursday. I have text him with no reply. Very unhappy with this place.

Everything was as scheduled

Central GMC and Buick is the life of me. I love my boss and my co-worker. Its one thing having a job ;But its another to love it. Couldnt place myself with a better organization thank you for making my life complete love my job!!!

Very bad experience! Already signed agreements to purchase 2018 Acadia car. Then I was told the car was sold to the other people! Asked speak to manager. Manager is Very rude to me! I will not recommend this place to anyone! Dont waste time!

I always make appointment for my oil change and it always takes more than 2hrs and why ask if am staying so they can take longer its crazy!!!

I spent time with the entire Central Buick GMC staff last week and realized that their is still a genuine value placed on honesty and integrity. I would recommend this group of folks every day!! Zach, Mike and the entire crew will take care of you from start to finish!!

I was letting my son pick out a Christmas present. After several hours. I was told you cant buy a truck for your son!! Let me tell you I can buy a truck for anyone!! Its my $$$ and your loss🤣 I like FORD better😂

They took 2 days to put brake pads on my truck among another things. Honestly I’m just gonna drive to Paragould next time!

My wife and I had a great experience throughout the car purchase. Gary, our salesman did a great job, he was upfront, honest!

Thank for the great service Adrienne, Chris and Justin. Love the new truck!!!

The service was timely and professional.

Customer service was good, just didnt understand why it took 4hrs for a 30 minute fix

THE SERVICE DEPARTMENT IS AMAZING!

Great service department, Brandon was really friendly and helpful. Thanks Guys great job.

Very Satisfied

All good

Bought a newused Colorado, good deal good deal on extended warranty. Very pleased