Could not be more pleased with my experience here. I have been taken advantage of by mechanics in the past as I have pretty much no knowledge on the subject but Brian was honest, kind, and explained everything to me in simple terms even I could understand. My car was finished so quickly and they called me with lots of updates, I was never left in the dark. I would recommend anyone to university auto!!!
Best experience I could have hoped for! Brian was so professional and had my car completely fixed within 3 hours! And the price was not NEARLY as scary as I expected for my first visit to a mechanic. Definitely earned a lifelong customer.
They kept my truck 2 months, and didnt fix it. Plus, all my tools were stolen out of my toolbox while it was at their shop.
Had the best experience with University Auto Center. Customer service is excellent as well as the services performed. Will return and continually recommend. Thanks again UAC!
Honest, fair, and reasonable.Had a vehicle I wanted to get inspectes before I bought it.It was diagnosed with over $800 if problems in a minute, saved me quite a bit versus taking the vehicle to a dealer for the same thing.Absolutely would recommend!
Great and professional Service from the most friendly people
Brian is Awesome I always manage to get the Job Done He will find out whts wrong wit ur car how ever long it takes
They r nice and they do what it takes to get the job done
No. No. No. Had my car 4 months & it was a nightmare. Wont answer calls or return messages. Delay after delay after delay. Finally took my car home even tho it was barely drivable. Broke down on the way home. $560 wasted with University Auto!!!
Youre looking at reviews for auto-repair places, probably for one of three reasons. One, maybe your car is broken down and youre out of town and desperate. Two, maybe you just got burned by an experience with someone who gave you poor service elsewhere. Three, maybe youre new to town and looking for the place where you can get good quality service from a bunch of no-BS mechanics who know what theyre doing.Good news number one, two and three; you just found the place.University Auto is not glamorous, but why should that matter? Theyre knowledge of cars is encyclopedic and their ability to diagnose problems is uncanny. They give fair estimates and honest opinions, generally in a really timely manner. There are no surprise charges, no fooling around. If you check out a lot of other spots in town, youll see that theyve padded their reviews with friends and family that make it sound like a tune-up is like a trip to Disney World. No, I trusted the 5-star reviews for this place and Im glad I did. Take your business here. Seriously.
Great place to take your vehicle. Brian really does everything possible to get you took care of
Bryan is the man! I suspected that my water pump was leaking so I took it to him. Within a single day he was able to confirm that the pump was leaky, order another, replace it, and do a flush despite seeming quite busy. Hes extremely efficient and knowledgeable at what he does.Furthermore, the final price was lower than initially quoted (which was already a fair price to begin with). Bryan also provided a lifetime warranty for the new pump so I dont have to worry about it failing again. You cant go wrong with University Auto. I will continue to bring my business here; theyve certainly earned it.
I don’t usually do reviews but this place definitely deserves 5 stars! They are so honest and fair. I would recommend them to anyone!
I fancy myself a bit of a mechanic. l like to fix my own things when I can and do everything perfectly. Luckily, when the world reminds people like me that we are full of it, there are people like Bryan to turn to, He is honest, extremely fair and most importantly a true, efficient mechanic. My truck is fixed, under expected price, and accompanied by a very good feeling of not being run-around or over charged. To top out off, I was unable to pick the truck up when it was finished due to travel on my end and Bryan allowed the truck to stay there at his shop until I could return. The guy even took stuff out fo the bed while the vehicle was parked outside. Who thinks of that? University Auto does. This is not simply the best best place in Jonesboro to trust your vehicle maintenance, this is the best place I found in 20 years across the US. I could not be happier with the experience and will not only be a return customer the next time I think Im auto-savvy and need a reminder, but I will happily recommend University Auto to any of my friends or family. Thank you Bryan for operating a business on the foundation of honesty and quality result.
Great service! Fair price. Brian went Above and beyond to get my jalopy back on the road. Definitely will recommend his shop.
Brian is a great and honest mechanic. He fixed my G35 quickly and his bill came in significantly below his estimate. Another mechanic would probably charge you the original estimated price.You won’t go wrong if you go to him for all your car problems.
I took my 2006 Scion to have a clutch pressure plate and throwout bearing and a cv axle put in and they had it done the very next day and not only that they did a couple things that they didnt have to do at no cost by far they are very respectful and a five star rating would be understatement what they should have would be a 10 star they are very courteous and respectful and I would recommend them to anyone that has a vehicle that needs to be worked on I wouldnt take it to anyone else but University Auto Brian is going to be my full-time mechanic without a doubt and I also just wanted to say thank you Brian for staying late and getting my car done for me and doing them few things that you didnt have to do thank you very much....
University Auto has been hands down the best mechanic shop I’ve used. The staff is courteous and friendly and the cost is low compared to others in town. I totally trust them with my auto repair needs and know I’m getting an honest deal.
Ive known Brian all my life. Hes always been a very nice, respectful person. He is a very talented mechanic and always works around our schedule. My husband and I have used him for a few years now. I strongly recommend him and University Auto for all your repair needs!
Taken my vehicles here a few times for mostly maintenance type repairs. They were excellent in explaining to me what they did and was very fair priced.
Very talented and gets the job done. Brian and his Brother Brad are highly educated fellas that knows how to please there customers when it comes to fixing on cars. I will recommend them to anyone i know.
Fast, friendly, and more than likely will beat everyone in price!
The owner is so nice and experienced. He is very professional and careful. The charges were reasonable and he has given me free service for small repairs/diagnostics. Highly recommended.
Brian is a great mechanic! I always get honest answers and he backs his work! I tell everyone about University Auto if they need a mechanic!
I took my car in for a free estimate for my car pulling to the right, and they found out that my tie rod needed to be replaced. When they found out it was just some simple retightening and realignment that made the tie rod look broken, they fixed it and charged me nothing. They wouldnt even take money when I offered. Great customer service here. I will definitely come here for my auto needs.
Brian Smallman is a GIFTED mechanic. He can fix any car, all motors, boat, car four wheelers, pumps, etc. All my other mechanics where book trained but they had their limits. Brian is gifted so he naturally and quickly KNOWS what is wrong. I have used him for 6 years.
Best place Ive been to since Ive been in Jonesboro
I am a second generation customer and always satisfied
Brian knows what he is doing. First time to use him and was very impressed. Quick fix and great price.
They spent a week working with me trying to figure out what was wrong with my car, when no one else could. They inspected every inch of the car and figured out the problem. Regrettably it was a problem with the tires so I had to take it to the tire and lube. But they didnt charge me a penny after all their hard work and patience trying to help me with the problem. I would definitely recommend them. Theyre polite and thorough.
They are good at what they do and has reasonable prices
Excellent service & knowledgeable mechanic. I will definitely bring my car here from now on.
Excellent mechanic, does good work and always tries to find the most cost effective path. Oh and he will put in overtime to finish fixing your ride.
He is the best mechanic around he is very fair and respectfull and makes sure he takes the best care of his clients
So nice place! The best in Jonesboro!
Good guys who will help you out and not overcharge you.
Hands down my most trusted mechanic in Jonesboro. Bryan goes above and beyond.
He is the best I have found in jonesboro ar. He gas very fair prices.
Been there three times. Great!
Great work and affordable prices.
Bryan is the best
Brian is a real stand up guy........and he know his work.....
Best mechanic in Jonesboro, hands down!
Great job, great prices
$800 is the charge we have to pay for everything.
Good
Brian is awesome.Great with cars
Their service is really up to the mark.
Great service