Absolutely horrible service. Went to the store to try and get my issues resolved and the woman ended up reset my phone without telling me I will never be back to the service!!! I hate it needs zero stars!

There seems to be some issues about wanting to let me in to swap phone over to another, however since I wasnt able to enter store due to mask and store wasnt able to provide one to their costumers, I find the costumer services were lacking, the store needs better evaluation of the individuals employed as they were just hanging outside the store front for like an hour smoking. I dont think the store on nettleton location has what it takes to be organized they were clearly unprepared with extra mask to provide costumers and were turned away and may have assumed business elsewhere where there are better staff and places who really want to make money . As noted I highly not recommend anyone going to nettleton location unless prepared nor them..

Go to Metro and ask for Porsha she has great customer service and will get you set up with what you need

Horrible. I purchased a tablet here. They said in the store I could have it unlocked after 6 months. After I came back the manager said I could not AFTER she just said I could. Apparently she couldnt figure it out. Totally unprofessional and acted like a diva. I cant believe metro allows someone of this low standards to be employed.

Great prices, great staff, very happy with my purchase!

The store manager Porsha McCoy, made my day today in helping me in choosing the best cell phone plan at Metro by T-Mobile. She is very knowledgeable of the Metro by T-Mobile services plans and products. Metro by T-Mobile has the best affordable service plans and your bill is always the same. I will be recommending all my family and friend in switching over to Metro by T-Mobile.

Store was clean and well kept, the staff was knowledgeable, courteous, patient, and more than helpful. Of the 3 locations in Jonesboro this is by far the best choice.

What more can I say that has not already been said?? I am definitely pleased with the excellent customer service! The process to obtain a phone was not difficult or long and Porsha always goes above and beyond to make sure she not only makes you smile but makes sure you keep it as well!

Not the place but the company. Worst service I have ever had. Forget watching a movie on Amazon prime which is free for a year. I live a hundred yards from a tower btw. The free phones will cost you at least a hundred bucks. Service cuts out constantly. You will not have service anywhere in the country or most houses. Service is ok in the city but still doesnt compare to any service Ive ever had. Its a complete waste of money and time. I want my money back.

Porsha is the best manager I have ever met. She has great customer service skills and the best personality. Thanks so much!!! I would recommend her to anyone.

Only person I shop with is Porsha at this location!! Love my new phone and their service! Glad she has became the new store manager here! Keep up the good work at this store

I went to Metropcs, the location on Nettleton Ave and was waited on by Mrs Porscha. She was very polite, patient and knowledgeable of all the products and services. I appreciate how she took her time and gave us her undivided attention. She was very energetic and made sure she gave me the best deals. You need more people like her on your team.

Great service and that young lady Porsha is amazing at her job and a great salesperson! Keep up the good ! Need more people like her at these other stores in town!

They were so great! Nelly I believe was her name, and Porsha are such amazing people for being patient with us and getting us into some new phones! Thank you so much you guyss!

Excellent service by friendly staff. Porsha got our service switched quickly as we had limited time.

Porsha was very diligent handling a porting issue that arised while activating my service. She knows her job well and goes the distance to ensure she provides great customer service

Porsha is a wonderful store manager and takes pride in her job and takes care of her customers thank you again and will refer people to you

Porsha at Metro PCS is the best! Shes always friendly & extremely knowledgeable.

Customer service was on point!! Maria and Porsha were great taking the time to get us all set up. The store was really clean and neat :) yall rock 🤘🤙

Porsha had great customer service helped me with everything I will be coming back and bringing someone else

Very helpful and respectful. The ladys name is Portia. Quick and an easy fix.

Metro on Nettleton has the best employees! Nellie, Joshua and Portia are awesome! Keep up the good work yall! 😎👍

The best location!!! Porsha is super helpful and knowledgeable!!! Ill tell anyone who will listen to shop with her at Metro by T-Mobile

Love the people that work there. They are very knowledgeable and ready to help with any issues that you might have.

Porsha was amazing she went above and beyond to help me and my husband....i definitely recommend coming to this store!!!

Porsha Was Very Helpful, Respectful And I Got Everything I Wanted In A Phone Today.

Service is great and a staff member named Porsha McCoy was very helpful with solving my issues and taking care of us! Thank you very much! If you get a chance to try Metro Smart Ride then do it because this little device is amazing! The $1 promotion for it ends tomorrow so get one while you can!

Porsha made the process easy and fast! Definitely my best experience there.Thank you!

Porsha was an amazing person with being patient with me. Amazing customer service.

PorshaGreat customer service. Fast and easy when I walk in the door, did take long.

I had a most pleasant experience with porcha. She very helpful.

Porsha is the best!! She really is great and fantastic with her work. She multitask very good and has great customer service!!!! Thanks Porsha

Im letting you know that porsha is the best shes very knowledgeable about getting things done and she was very helpful

Porsha,Maria,Nelly Are great helpers they help me Switch my sims card in no time with out any problems thank you so so much

Great customer serivce!! Will definitely be gettting my business from now on. I would definitely recommend them to anyone whos looking to change phone carriers!!

Worst cell service I have ever had. I hope they all go out of business. They promise you data you cant use. I would literally Sue over this.

Porsha and Nelly excellent service very professional and gets the job done that I you ladies

Porsha was very helpful, patient and polite. Wonderful customer service

Great new STORE MANAGER! PORSHA IS THE BEST!! SENDING EVERONE HER WAY AND NELLY DOES A GOOD JOB AS WELL! GREAT TEAM AT RHIS LOCATION AND WILL BE BACK TO SEE MS PORSHA

Porsha,Had a great experience with Ms Porsha today at Metro Pcs receiving our new phone plans

Porsha had a good day at metro good service and workers thanks porsha

EXTREMELY HELPFUL BEST SERVICE EVER. FRIENDLY COURTESY 101% SATISFIED

It was a very nice Public place . AMANDA The lady that waited on me was very nice and she answered all my questions and I was very happy with Metro PCS..

Porsha gave me a great deal on my phone with case included!! Thanks will be back to this location!!

Portia and Neeley were both awesome at helping me switch service and made it a good experience. Thank you

Porsha get you the hookup at t mobile she very nice a respectful

Porsha was a great customer service associateWould recomend to anyone

Nelly took good care of us today at this location she is an amazing person and has an outstanding personality.... we will be back to see you

Great quality service by Nelly thank u so much...

Thanks porsha!! Yaall better go see her for them deals at this location !!!

Very professional and fast service.... Polite empolyees

They said my phone was working good but cant hardly get signal and I pay for unlimited everything

Nelly was amazing today thank you gor your help

The people at metro pcs on east nettleton in Jonesboro Arkansas are the nices people that they ever had and I would recommend them to all my friends and they are really helpful

Porsha good customer service and engaging all around good store

I went to return t-mobile device and they wouldnt accept it. No other place to return. So have to wait on T-Moblie to get back with me.

Great place

In store service very good. No local number available. Hold for service too long. Service area patchy. As long as you have no questions youre good. You get what you pay for.

Porsha is great at her job with good phones to choose from at store!! She deserves a raise

Porsha helped so very much I cant Express how much I thank her kind and helpful assistant the world need more business people like porsha

I didnt have anything good to say about the phone service but the staff was helpful and friendly

Porsha took good care of thanks again

She did awesome job great service porcia

Great customer service. Thanks Porsha

Porsha is the one to see great job

Everyone here was so nice.answer any question.and was very helpful

Extremely bad customer service! Dont know what they are doing at ALL

A great place to get your phone!!!

Love my new phone.

I will be back to only do business at this location with Porsha. Thanks for everything

This place sucks I have been calling this place for over 3 wks and nobody answers the phone and Im still waiting on a phone that was ordered for me almost a month ago and it takes 3-5 business days.

Service sucks and the in store service sucks. The lady was almost an hour late to open the store and was extremely rude and disrespectful

Great experience love her

Porsha good service

Rude customer service refused to answer questions and then guy working left store and threarltened me

Very helpful in the company transition

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Worst service ever... at this branch

Porsha McCoy is amazing!!!!

Great service

Porsha

Thank you porsha

Amazing service

Excellent service

Hate the service

Service sucks