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Eyemart Express
1801 Red Wolf Blvd Ste 101, Jonesboro, AR 72401, United States
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Eyemart Express
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Ka
Review №1

Dr. K at vision care is very easy to talk to. He and his nurses are very welcoming. He explained things in a way I could understand. He even gave me a bottle of eye drops, price and where to get them.They made me feel at ease because I knew my eyes had got bad and had anxiety. I couldnt ask for a better experience.Eyemart express was wonderful. I walked in knowing what I wanted. I told Ashley and she was on it. Made me feel at ease because she didnt step out of line for what I wanted. Both pair of glasses only took 38 minutes! You cant beat their sales either AND selection! Been going for over 5 yrs and will be a lifetime!Thank you to both places

Ju
Review №2

My wait wasn’t too bad. Pleasant young lady was very helpful! Had my glasses in less time they quoted! I’ll be back.

Ga
Review №3

Very professional and helpful. Spent the time to help us make our selection and didnt do a hard sell on the upset items. Just gave us an explanation of the benefits and we took them all ;). Very satisfied with our purchase, came away with a pair of glasses and a pair of sunglasses. Also received my special order in less than 2 weeks.

Vi
Review №4

I came in close to closing time and a nice young lady helped me pick out frames and sold me an insurance plan called No Questions Asked that I wasnt entirely sure that I needed but two weeks later I stepped on my glasses and broke them and was instantly was relieved I had purchased the plan. Thank you Eyemart for looking out for me. I greatly appreciate it. I will definitely be buying glasses here from now on.

Da
Review №5

Best overall in the State of Arkansas.!!! It would be Fantastic if we had a store in corning, or Pocahontas, AR... If they had more inexpensive RIM-LESS FRAMES. It would be a Perfect-5-Stars.....

Sh
Review №6

The first time I went in I was not sure what frames to get and the lady I spoke with was not very helpful and just left me and walked away. I left frustrated but returned because I desperately needed glasses. The gentleman greeted me and my daughter and helped me throughout the whole process explaining everything in detail. I am very happy with my purchase.

Ja
Review №7

Very helpful. Got two pair for 270. Cheaper than my last pair. Now I will be showing of my new shades.

Li
Review №8

I love Eyemart Express, I have always had a very good service there. And the people are nice and friendly.

Br
Review №9

Love the service and dont pass on the warranty they offer it is well worth it

Er
Review №10

Great selection of frames at affordable prices. Very friendly, and helpful staff. Got both pairs of glasses in a short amount of time.

bo
Review №11

Excellent staff, extremely friendly and willing to take time for you. Customer for life.

St
Review №12

Good customer service and my son glasses was done less then and hour. They also has a great sale going on.

La
Review №13

Cailey was AMAZING they got to us in a timely manner even though they were busy the and even though we got the high index lens they were still able to get us both pairs of glasses in under an hour extremely please with the service and cost

Ev
Review №14

First time buyer here at EyeMart Express and for me being a student it was very convenient to be able to come in and get squared away right off and get my glasses picked and ready within 45 minutes.. Happy customer most definitely….

Rh
Review №15

I loved them very kind professional and very prompt to serve you with a big smile helped in every way to help me decide on my frames and made sure they were perfect fit before I left.THANK YALL SO MUCH.

Pa
Review №16

First time here. Best experience buying glasses. Got me as a forever customer. Thanks to all that were so nice and helpful.

Th
Review №17

My glasses are great and Bill was truly amazing BUT Ashley needs some training in customer service rude to myself and several others behind me !

Ma
Review №18

Ask for Cailey she was great.2 pairs in 50 minutes.

Pu
Review №19

Have all kinds of variety. Good customer service.

Fe
Review №20

Beirg a 1st time customer of Eyemart Express, I had THE best experience! I mean from the time I walked in I was greeted by a very sweet woman named Lashonda. & to be honest, this employee went above & beyond her means to make sure my dying mothers glasses were going to be perfect. She not only was patient with me, but she was so friendly & outgoing.I tried my best to explain my mothers situation being stage 4 copd last days...along with her prescription paper from her eye doctor...Lashonda listened, was overly helpful and my mothers glasses turned out to be awesome. So thank you Lashonda. I had the best experience & will FOR sure give you guys all a good word out.

Ti
Review №21

The wonderful employees at Eyemart Express never disappoint.

Sh
Review №22

They are fast and very friendly.

KR
Review №23

Great staff. interactive, and honest... not just trying to sell you glasses, but trying to find something that works for you.cailey was super friendly, and made sure to fill me in on all the details of my lenses and what Id need. 👍 the rest of the staff was attentive to everyone waiting, making sure to stay engaged and recognize them.Ill definitely be back when its time to get my prescription renewed!

Jo
Review №24

Went in today for a specific shaped frame, been wearing glasses for decades, I know what does and does not compliment my face shape. Ashley was the employee I was unlucky enough to be assigned to. I was trying on frames I liked and she kept bringing me frames that I made very clear that I wasnt interested in because of the shape and colors. Even told me what I was picking was soooooo early 2000s. When I mentioned my age and that I wasnt into wild color frames with glitter hearts on them, she says oh this is gonna make you feel real old, youre older than my mother, she was rushing me, she was rude to my son, and had basically no knowledge of lens ad ons.On the flip side, the other staff I dealt with when I picked up my glasses were very friendly and helpful. Prices were great and had spectacles on my face in under and hour!

Ke
Review №25

Tammy was a great help in picking out our glasses. She throughly went over all options on what lenses she personally thought would fit us based on our work responsibilities along with driving at night etc, with that that said she did not try to influence in any way in persuading us to buy the better lens. Also, with them being busy she was not distracted in any way, her concern was in making sure we bought the glasses that we were comfortable with. She took the time in helping us pick out frames etc. I would highly recommend eye mart to anyone needing prescription glasses. The cost was half of what paid for my glasses at the eye dr. Again I want to emphasize the knowledge n patience Tammy had in answering any and all question we had. 5 star service for sure. Thanks again Tammy for your help and knowledge.

Ju
Review №26

I loved it. Great customer service and it took no time to get 2 pairs one being sunglasses 😎! And a year guarantee! Less than 100.00 !!

Ma
Review №27

This place is wonderful. Both Bill and Lashounda are so friendly, caring and helpful. My experience was wonderful. There is sometimes a wait, but where there is excellent service, it’s always worth the wait!! I’ll be back!

Me
Review №28

Always great service!

Ol
Review №29

Very sweet and helpful employees, even when I went on a busy Saturday! Helped me pick out frames that were right for my face shape and told me which lenses would be best based on my lifestyle. Also helped me find glasses I loved in my price range. Very happy with the service I received!

ka
Review №30

Everyone was very nice and polite, Caeley was awesome she helped me pick out 2 pair of glasses that I felt comfortable in.she really does excellent job making sure her customers are happy. Thank you again Caeley love my glasses !!!

Ca
Review №31

This was the very first time I had to buy glasses. I didnt really know what I was doing. Friendliest staff ever!!! They were very helpful and answered any and all questions I had. I will only go to Eyemart Express for all of my glasses needs. Overall I was 100% satisfied with my experience.

Du
Review №32

Very nice people and got 4 pairs of glasses in less than a hour

sh
Review №33

The girls are great ! Love that they are willing to give you an honest answer as to what looks good on the individual and not just trying to sell their products . They really want you to be happy!

Jo
Review №34

Tammy was awesome and who worked with me personally 👏!! I was greeted soon as I walked in. Tammy was professional and very informative about the lenses, she helped me too understand the benefits in what I was getting by upgrading my lenses. She worked with multiple customers at the same time which showed she had excellent customer service skills and was good with multi tasking for sure, She was even training someone at that time!! An overall AMAZING experience from your entire sales floor team that was there 7/9/2020 from around 12:30pm/4:00pm.I will be a returning customer and will definitely recommend this location!!

Jo
Review №35

It went great! They were very fast. I just got plain lenses but they had 2 pair of glasses ready in under 30 minutes. The lady that helped me was really sweet. She had the best personality. I cant remember her name but she had long black hair pulled up, glasses, and she was just a nice cute girl. I will go back. I got 2 pair of glasses for 60 dollars.

Ki
Review №36

I have never experienced an eye glass place quite like this. They took the time to ease my anxiety about wearing glasses full time. They fully explained all my options as well as the details into my insurance. I recommend Eye Mart Express 110% to anyone looking for glasses. I have never been so happy with an eyeglass place such as this. Thank you, Eye Mart for making me feel beautiful.

Sh
Review №37

The lady who helped us with our purchase was so friendly and helpful. They really make you feel like they value your business. We even got our daughters glasses finished in 20 minutes and which was amazing considering how busy they were. Highly recommend you take your eyeglass purchase to them!

Mi
Review №38

This place is amazing!!!! My husband is never satisfied with anything but these are amazing glasses! Hes telling everyone about it. He would give them a 10 if he could!! We will definitely go back!!! Done in 35 minutes!!!

Je
Review №39

As soon as I walked in to the Jonesboro, Ar store, I felt at home. Everyone was so nice and ready to help. I spent time picking out my glasses and the customer service lady was so fun. She picked out some, I put them on, then she would say, nope those dont look good on you - and she was right. I feel in love with a few pair and was so happy to get them the same day. The sales person and manager were the best! If you are in need of glasses - Go HERE before anywhere!

Pa
Review №40

My husband ask for me to comment. The customer service was great. The agent that helped me was very informative and explained the different types of lens and the quality of each lens. The special on the frames were 2 for $38. The frames look great on me. The only downside to my visit was the wait time. I suggest a receptionist and/or host/ess to assist customers with signing in and for those that are just picking up glasses.

Fr
Review №41

Great service

Ma
Review №42

I highly recommend Eyemart Express for any of your glasses needs. The selections are great, they work fast, and the staff is super friendly! The specialist that I worked with, Lashounda, was very helpful, pleasant, and down to earth! It was like visiting a close friend or family member you hadn’t seen in a while and just picking up where you left off. She was also very helpful with what frames would go well with the lenses that I needed, as my prescription is.... kinda high, lol. She also got me a great deal, so instead of just one pair, I got 2 at a price that was way cheaper than I had ever paid for 1! Very good deal, great staff, and same day glasses? How could you go wrong? 🤷🏾‍♂️😋

An
Review №43

2 pair of glasses ready in 14 minutes!! Amazing staff, so friendly and helpful! Will definitely be going back!

Ja
Review №44

Awesome experience! Fast service, great selection, AND a teacher discount! Thanks!

Ge
Review №45

Amazing service and the price can’t be beat!Tammy, at the Jonesboro, Arkansas office was exceptional and I can’t overstate the service provided. I brought in my optometrist’s prescription and Tammy took care of the rest.Everything was done within a hour! Amazingly simple and has ensured my patronage for the long run.

Ph
Review №46

Service was AWESOME 👏🏾 This was my first but definitely not my last visit. I recommend Eyemart 👓 Express 👍🏾 My glasses 🤓 were ready in 31 minutes.

mi
Review №47

Very good 😊 at there job top notch dont miss anything very professional 😉 didnt have too worry about anything and best of all they are very quick and you are on your way...

vi
Review №48

The entire office visit was very well planed and the exam was quick and thorough. I was very pleased with the care that was taken by the staff.

Da
Review №49

Excellent service, I received glasses in 46 minutes, wow. The other eye glass store I have been using takes 2 weeks to get your glasses if they remember to place the order, which has happened twice. I was with them for over 12 years and they would not honor a pair of glasses that the laminated lenses came apart on costing me over $200, so if you want that kind of customer service go see them, they are very elite.

Ro
Review №50

It was great! The lady who helped me was super knowledgeable. I didnt have my prescription with me, I had grabbed the wrong paper and it was close to 6 and they close at 7. She told me that if I could find it and bring it back theyd stay open late to get my glasses done. Of course I told her it wasnt that urgent but I thought it was awesome that she would offer!

Sh
Review №51

I received excellent service from the young lady that helped me select my new glasses. I went in a couple of time, then asked her to put a couple of frames on hold for me until I could get my eyes checked, and she did it for me. She waited on me when I went back to get my glasses. I love my new glasses. Thank you so much, Sincerely, Shirley Nuckles

Ca
Review №52

Cailey and Bill were fantastic! They both definitely deserve some credit! Bill was great on the front end, and his personality over-the-phone made me want to shop there. His high energy was just the same in-person. Cailey helped me pick out exactly what I was looking for, at the best price possible. She explained everything very well and was not a pushy salesperson, but she made great suggestions. I highly recommend going to visit and asking for these two to help you out!

De
Review №53

I was helped within mins and with respect as soon as i walked in the door. Mrs. Tammy made sure i understood and had everything i needed. She helped me in so many ways. God bless this woman. I recommend eyemart express to all my family and friends. Thank you eyemart express keep up the excellent work...

Je
Review №54

Great service. Lexi was great help in finding the right pair of glasses. Thanks Lexi.

Ka
Review №55

Great experience! Customer service was great with all the extra safety measures.

Me
Review №56

Great service and very helpful when answering all my questions. Glasses are really great. Thanks for looking into my insurance and advising me about what to order. Love my new glasses!

Be
Review №57

Fast....clean...respectful employees.I would highly recommend this business.

Da
Review №58

Very good experience! My only beef about it is they say an optometrist is usually next door but they fail to tell you that you need an appointment. Other than that I am very satisfied with my experience! Fast and friendly service.

Ly
Review №59

Great prices and very friendly and knowledgeable staff. I will absolutely use them again. Also my glasses were done and picked up in 2 hours. No one else I know does that.

Ma
Review №60

Was quick an efficient service

Ro
Review №61

The staff was great.. Tammy did an awesome job of helping me find something to fit my face and getting a good deal on frames and lenses. All the staff was very helpful. If you need glasses I will recommend eyemart for everyone.

Cl
Review №62

Eyemart is a wonderful place with kind employees that take time to sit you down and cater to your eyewear experience... Thanks Eyewear Express !!!!!

Ga
Review №63

Wonderful customer service, Everyone was friendly and very helpful, Love my new glasses and sun glasses. Thank you for being so wonderful and helpful.

Cr
Review №64

Everyone was so helpful! I was able to get glasses and Sunglasses in an hour. I will definitely be back.

Sh
Review №65

My experience at the Jonesboro store was EXCEPTIONAL!!!! There were 2 woman and 1 man all 3 were helpful, friendly and knowledgeable. Great staff great experience and great prices.....Thank you all so much. Hope to see you at Ghost

Bo
Review №66

The third frames I picked up I went with. Glasses were finished in 49 minutes. I would say excellent service.

Ro
Review №67

Ive been using them for a little over 3 years now. I have more selections anyone else around and they give you a good quality in a quick amount of time. The staff there is always been most helpful and friendly. daIn this day and time of a fast-paced world it is truly refreshing to find this quality of service.

Ma
Review №68

I love my new glasses I can see better than I have in five years and the people at Eye Mart are wonderful love them to pieces go see them They are always there to help you

Co
Review №69

The staff was friendly, courteous, and very quick. They helped with the selection and made sure to let us know about specials they were having so we could take advantage of that opportunity. We will definitely be returning.

sh
Review №70

Lashonda (I think was her name) was great! She helped both me and my son pick out glasses and made sure we were completely happy. We never felt rushed or pressured. Just wish pricing would have been explained a little better.

Ma
Review №71

Due to a typo on my prescription my first pair was wrong. The had my lens replaced in less time than I thought it would take. I am very happy with my glasses. Great folks to deal with.

Le
Review №72

Love the people there. First time getting glasses from there. Best place to get any style of glasses. Mrs Tammy is a wonderful salesperson. And at a reasonable price.

ca
Review №73

I love my glasses! They were pretty busy but worked us in quickly and were very informative and helpful. Calley was very efficient and friendly. She made sure the glasses fit properlywhen we picked up and that we were happy with them. The customer service was wonderful.

M
Review №74

Was a very clean and organized store and Tammy was excellent with helping me find and fit the frames that suits my personality. She was very thorough and precise in explaining their products offered and the prices. I had my glasses in just 20 minutes and love them.

Le
Review №75

Very reasonable prices for frames and lens. Sign-up for their emails to receive discount coupons. The staff is very friendly and make you feel welcome as soon as you walk through their door.

Tr
Review №76

Staff was good, but waited for hrs to pick up not one hr.... than when it was ready I have to wait in a long line for my name to be called just to pick them up.... after u pay and they r ready u should not have to wait, u should be able for someone to get ur glasses right away!!!!

Je
Review №77

I had an AMAZING experience at the Jonesboro location!!!!! I let the very friendly and knowledgeable woman that helped me know that I was in a rush and had to go to work and she made sure my glasses were ready SO fast!!!!! I will be going back for any eyewear I need in the future.

He
Review №78

My 10 year old daughter and I went in saturday for glasses, because they were the ONLY one open. After letting the staff know they were for my daughter, the staff worked with her as if she were a mini adult. They explained the process to my daughter, showed different styles, critiqued creatively if they didn’t fit or look right, made adjustments to the glasses she likes and made me feel like they really wanted her to be happy with the glasses. That is Great customer service and being a Business Owner who speak to my customer No Matter the Age, I loved it! This is how we train our kids to grow up to be productive and decisive adults. Great Job!

Ia
Review №79

I had a great experience today. I was able to get two pair of glasses for less than 50 dollars. The staff was friendly and helpful. They told me it would be about an hour wait until til they were ready but I got the text my glasses were ready 10 minutes later. Im telling very one I know about their great service.

Ca
Review №80

The staff were super friendly; I was not immediately greeted but soon as I told them what I needed the process was easy. I needed my glasses that day because I have an eye infection and could not wear my contacts AND my old glasses were broken. In 30 minutes my glasses were ready for pick up!

Ba
Review №81

Tammy was very professional and courteous. She spent the entire time helping me find the exact frames I needed, with some new ideas that I tried. I picked out two pair because they had 50% off. And was extremely pleased.

Lu
Review №82

Amazing job!

To
Review №83

Very pleased with the service providers assistance in selecting the new frames for my daily glasses and my new sun glasses!! Staff explained in simple terms what service was provided during the year in case of accidents, and what portion of the cost to replace or repair would be my responsibility. Staff are very professional and try to meet each persons needs and wants!!! Highly recommend Eyemart Express on Red Wolf Blvd!!!

Fr
Review №84

I was in need of emergency Glasses, and they helped me out quick on finding the best frame and lenses and done in 18 minutes, highly recommended

Me
Review №85

Customer service was excellent! Tammy was Awesome! She treated us like we were family. Best of all, my glasses were made in 19 minutes after completing my measurements & paperwork.

Ro
Review №86

I recieved 1st class service and I can see great again and it didnt break my bank. Very affordable!

Ad
Review №87

Love getting my glasses here great price and quality. Best part there ready in 1 hour.

Sh
Review №88

Very nice staff. Made sure I was comfortable with what I was getting and even worked with my budget. I would definitely recommend to anyone needing glasses.

Ri
Review №89

Staff is friendly and efficient in finding the best glasses based on the customers needs and budget. Quality of the product is excellent with the lens being spot-on to the prescription.Although they had several customers, the staff was able to take care of everyone in a timely manner.

Pa
Review №90

Just needed my bifocals adjusted, as was a bit low. He said hed get a new lense made and contact me again. I truly appreciated the warm and friendly service İ received. Thank you.

Ro
Review №91

Love the service I receive every time I go there,they are the greatest people.

Jo
Review №92

Fast friendly service. They are knowledgeable about your specific needs. Also, will go above and beyond to fit your budget.

Ki
Review №93

I went in for the 2 for $38.71. I quickly picked out 2 pair. From beginning of walking in the door to receiving my glasses, it took about 35 minutes total! Everyone there was very helpful and courteous.

St
Review №94

They are really friendly and I love the fact that Im able to get my glasses the same day and they always tell you an hour but I have never had to wait that long. They have my glasses ready in 15 minutes or less and thats amazing!!

Fr
Review №95

Good customer services 👍. Very efficient in their work.

Jo
Review №96

Awesome people who do amazing things. Great deals for 2 pairs and it only took 18 minutes for both to be done definitely recommend them.

Tr
Review №97

Excellent service, very helpful & had 2 pairs of glasses made in under 20 minutes.

de
Review №98

Two of us were getting glasses on Friday. The place was packed! We got there about 3:30, and finished around 7:30. Our sales rep was LaShonda. She made our wait extremely pleasant, and the time flew. She was informative, helped us with our options, etc. I will be returning next month to get another family member some glasses and I hope I get her again!!

to
Review №99

Think you cant get glasses same day you shop for them? Think again! Get your eye exam, pick out your frames and wait about an hour and your glasses are ready to pick up! Its as easy as that! I would have given a rating of five stars but they were so busy I actually had to wait a little while for an associate but worth the wait.

Bo
Review №100

Excellent fast and friendly service and great pricing. I would recommend that you give them a chance to serve your optometric needs. They will make you feel like family. LaShounda was as good and knowledgable as anyone could possibly expect a technician to be. This was far and away the best experience I have ever had in obtaining new glasses. 2 pair in 1 hour is unbelievable compared to previous experiences at other dispensaries. Thanks LaShounda and the entire staff at Eyemart Express! 5 stars plus!

Information
4 Photos
100 Comments
4.9 Rating
  • Address:1801 Red Wolf Blvd Ste 101, Jonesboro, AR 72401, United States
  • Site:http://eyemartexpress.com/get-glasses/Jonesboro/72401
  • Phone:+1 870-738-8678
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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