The sales and service staff are great! The answered all our questions and explained things along the way through the buying process. The warranty they provided gives peace of mind knowing your covered. The service department is quick at servicing your vehicle and making sure you can stay on the road safely.
They were able to get me in a vehicle I LOVE and on AFFORDABLE PAYMENTS!!! Free oil changes and made sure my car was safe to drive! Thank you JD Byrider!!! You guys are wonderful!!!
Tristen, Marty, Pete, Robert and Chris have ALWAYS gone above and beyond.Joplin store is the absolute best all the way around. Thank you.Keep up the good work.
They were really friendly with my family especially my kids making us all feel like family. They were very quick to find us a vehicle we needed.
Joplin Byrider service team is hands down the absolute BEST. Clay and his team have been absolutely amazing in taking care of my car!!! Fast friendly service every time and great communication.
Marty is always super helpful every time I come up there. Very nice staff highly recommend
They went out of their way to make sure my car is safe for the road! Clay is so nice and will make you are using all the benefits they provide with warranty. Super thankful for their service they provide.
It has been a pleasure working with Jan. She is a kin, honest person who wants the best for the customer.
The gentleman are always so pleasant and have a good joking personality 👍
One of the best car purchasing experiences Ive had! Stopped by there on Sat 9/11 just to see what they had and left with a 2014 Kia Forte. Pete, Sarah, and Marty were so great to work with! They went above and beyond to get us into a vehicle within our budget. Stayed HOURS past closing just to make sure we had a vehicle to get to work on Monday. I would recommend them to anyone!
Very nice people.They are right there to help me with my needs.The shop staff are definitely the best.They really work hard to get me in and out as quickly as possible. And always very friendly and polite.
Shelly is the best car sells person you can find. If you need a car just call her and she will fix you up
Clay in the service department is so helpful and kind any time I need my car looked at!!! They really work with you and actually care about their customers.Highly recommend
I have been doing business with Jd Byrider in Joplin for over 4 years. I am currently paying on my second vehicle that I have gotten through them. Everyone there is very friendly and helpful. I am so glad that I went with them for my vehicle purchases. Marty, you rock! Thank you everyone for making buying a car so simple. Look forward to seeing you again.
Byrider always has quick friendly service. My car had problems two different times. One being my ignition and the recent one my fuel pump. They were both covered with my warranty which is amazing. The mechanics were all nice and always get the job done. My car is always fixed on the same day and done in no more that four to five hours. My experience so far with byrider has been a blessing and Im glad to have a car place that cares about their customers. Thank you all for what you do everyday!! Your work does not go unnoticed. 🙌💯
Jd by rider they are awesome bottom line the best their is really when it comes to a car lot. They stand behind you and or with you the entire time your a customer. ( see Sara CNAC shes number one for real) shes got you promise she wont let you down.
Friendly and nice staff that are thorough and thoughtful. Relaxing and informal atmosphere making the process go smoothly. Thank you Byrider!
My wife is currently purchasing a Toyota Corolla from Byrider of Joplin, its a solid buy-here pay-here car lot. Anytime we have mechanical issues Clay Hale & his service department are always prompt on service an very friendly an personable.We were in a super tight bind when our Corolla had a misfiring cylinder an they immediately jumped into gear an diagnosed the problem, replaced the fouled fourth cylinder coil pack and even allowed us to delay the payment of the repair until we brought our monthly payment an allowed us to take care of both amounts on our scheduled payment date. They absolutely treated us like family instead of just another pain in the butt needy customer.Thanks alot guys for looking out for my wife an the quality care for her automobile.
Got my car today and everyone was very nice and especially Dalton my salesman. He really made me feel comfortable and was very helpful on getting things taken care of as quick as possible. I will recommend Byrider to my friends as well.
Shelly is amazing, very knowledgeable and kind. I highly recommend going to byrider.
The customer service is amazing!they work to get me in a car I could afford and worked to make sure I was happy! JD Byrider is awesome when time to get that oil change or if there is a problem they are there to make sure it’s right
Man, the team at Joplin is AMAZING!!! Five stars all around for them! They were compassionate, caring, patient with me when my car was in a accident. They really took care of me in a time of need and made sure my kids and I was taken care of. “ Holy COW, the Joplin Cnac team is AWESOME!!!
I rarely have to have anything done to my vwhicle other than routine maintenance, but the service dept are always able to get me taken care of fast and efficiently. A huge thank you to Clay for all of his helpful information when answering my questions. You guys are awesome!
Very satisfied with Shelly and Pete I couldnt ask for better customer service from these two and the rest of the staff.i bought a car back in January and a week ago totaled it out...Shelly and Pete did there best to get me into a new car ...now Im very happy and back on the road again...thank you so much by Ryder and the staff for all that you do to make sure your customers are happy.
Coming to get rear brakes and rotors had me in and out within an hour real good service if youre ever looking for a vehicle Id highly recommend them. They have amazing customer service here at Joplin Missouri
The people were amazing!! Shelly and Tristian were amazing to work with! Definitely recommend them!!!
The most seamless transaction I’ve ever experienced. Everyone was super friendly. Shelly was extremely helpful, informative and just wonderful overall. HIGHLY recommend!
The employees are great and they are all very friendly and very helpful.
Easiest car buying experience I’ve ever had, hands down! Shelly and Sarah were both so incredibly helpful and kind and got me into the perfect car for my family. Affordable payment, one hell of a warranty, and top notch customer service. Highly recommend Byrider to anyone needing a new vehicle!
Great and easy experience, would recommend to my own family and friends..
Joplin Byrider has been so helpful with everything and their hospitality is amazing! They try their best to get you in a car that you both love and afford!
This was one of the best experiences Ive ever had buying a vehicle. Theyre really friendly and treat you like a person not like a commission. The service contract included is amazing even coving oil changes every 3000 miles and batteries! Who does that? I got a cute little Mazda 5 thats really fun to drive.
Absolutely pleased with this repair and the warranty you guys Rock💯
Had an amazing experience with the salesman Dalton. He was just so kind understanding as well as patient. I feel like he sold me a car he would have bought himself. Thank you! Shout out to Pete! Great customer service guys.
This place isnt great and the sales staff suck but every car place is like that and you get what you get when you dont have good credit or lots of money. At the very least automotive is alright and the customer service people are decent (only giving 5 stars cuz some dude asked)
I absolutely loved my experience of purchasing my car! All of the staff are funny, laid back, friendly, and kind. I would HIGHLY recommend!
Very nice, fast and helpful. Was able to fix the problems with my car quickly..Thank you
Clay Hale and the service department is hands down the best and most friendly a customer could ask for. I greatly appreciate everything you guys do for me and my family
Highly recommend Byrider in Joplin! The entire sales team is amazing. I personally worked with Shelly and she was so sweet and patient through the whole process. The whole team was upfront and honest and left nothing to question! This has been the absolute best car buying experience that I have ever had!
The service dept was super quick and the warranty saved me a huge repair bill.
Im so thankful for the service I got from jd byrider.When I was looking and didnt have the credit to by new.rhey help me out.Thank you so much jd byrider
Shelly was very helpful! If u need a car today go there! even if u don’t have good credit!
I have never been treated so well as I was here. Shelly, Marty and Pete are amazing and awesome people. Made everything so easy.
If I could give the team at JD Byrider and CNAC financing in Joplin 10 stars I would. The team there went above and beyond for me. I had several challenges that need to be overcome to get me in to a newer reliable vehicle. I had a lower income level and a limited down payment plus a bankruptcy on my credit.Still the amazing team at Byriders managed to get me financed and in to a beautiful 2013 Kia Rio with low mileage and a payment that I can afford on a payment schedule that works with finances. Plus I have a warranty that covers just about everything under the sun with only a 50 dollar deductible for 48000 miles or 48 months! That the entire length of my Loan!!! Oh let’s not for get that they financed my state sales tax in the payment and just to put cherries on top of the ice cream I get free oil changes the entire time I’m making car payments along with roadside assistance and rental reimbursement if my car has to be in for a repair over 8 hours. Thank you JD Byrider IN JOPLIN YOU HAVE HELP ME MORE THAN YOU WOULD EVER KNOW. I will never purchase from any other lot as long as I breathe. You have made a lifetime customer out of me.❤️❤️❤️❤️Teena Marie Myers!!
Shelly was great when it came to taking care of things and making sure I left in a vehicle that I was happy with. She asked me if I was flexible when choosing a vehicle and I explained I needed what I came for, she made sure it happened. Couldn’t have found a better place to buy a vehicle.....plus I couldn’t have asked for a better warranty. Thanks Shelly!
Dalton, Pete, and what staff I met were courteous and helpful. I told them from the get go of my poor credit history and they worked with me anyway to get the perfect low mileage family car fitting exactly what I needed. The warranty alone made it all worthwhile, but their kindness went above and beyond. Especially Dalton. Go see Dalton and tell him I sent you!!
Marty in CNAC was super nice and helpful! Paid my bill quick and easy like always!
Still a good place to buy a car. Its been around a year and a half since we bought our car. Since then, we had a few things happen to our car. Our transmission started acting up. We made a call to byrider and they set us up an appointment and got our car in to be looked at. Their mechanics worked on our car and had the issue discovered and fixed in no time. It took about a week while waiting for parts to be delivered and them to work on it.Then we had a small ice related incident that bent our frame by the front passenger tire. Again, we called byrider and they set us up an appointment and their mechanics got right to fixing it.I still say this has been one of the best places I have bought a car from. Keep up the good work guys. Really appreciate the cnac financial department side for working with us this last month. You guys rock.
They were absolutely amazing to us! They talked us through the whole thing and helped us with budgeting even! Shelly was the sweetest and even there on her day off for us!💕
They are the best! Always super friendly and helpful!
Marty was the best in answering my questions and very friendly.
GREAT service!!! They worked with me and got me in a GREAT car!!
Shelly Watkins is an amazing person and made sure I was in a car that day. Not only was she respectful and professional but a real charm to be around.
Nobody wants to brake down especially out of state ifYou bought your car car through Byrider they will help you any way they can to get you back on the road and home again
These guys will work to get you on the road, and Clay and his service techs will work even harder to keep you on the road. If you’re thinking of buying a car give these guys a look
They were extremely helpful, patient, and attentive to my needs and wants. Second car Ive bought from them!!
I filled out an application online and byrider some how picked it up. They began blowing my phone and email and text up. I was wanting a new car so I went up there after about a week of ongoing emails text messages and annoying phone calls. Upon arrival my sales guy (a nice young kid by the name of Dalton)I was in formed that every car they sold came with a great 42000 mile warranty and they would take my trade in for a down. When asked how much I had I very clearly said 0. The manager Marty very rudely replied well didn’t you get the child tax credit? In which I said yes but I’m not giving it as a down. They gave me one option for a car. But it was a Toyota for 13995 kinda high but they were very persistent they could get me approved. When they came back with the final paperwork the snuck in 2500 extra for the warranty (I was led to believe it was coming with the vehicle) and 1700 bucks down broke up between my first six payments. Also they said they would have to have 300 cash within three days. Plus 6500 bucks in interest. Almost 22000 bucks for a 2009 Toyota Camry. Way to take advantage of people in a rough credit situation. So anyways the following day my kid tests positive for covid and I start to have symptoms as well. So I call immediately to tell him (Marty the manager)I can’t come up with the extra 300.00 because I’m sick with covid as is my daughter. He told me the deal was off and honestly I feel like I dodged a bullet.
Shelly was great she helped me out she worked on getting me a car all day long and even stayed after she was supposed to get off she was amazing I would definitely recommend her
I would recommend jd byrider as a great place to get your next car. staff is great and i give Tristian a shout for being so helpful when i call him about anything. a great guy and very respectful. go see Tristian at Jd Byrider.
Dalton and Peter were very helpful and took the time to find the car I wanted
Basically forced me to leave a review before informing me if I had been approved or not. Weird tactics
They work with u on getting u approved. Great company and outstanding workmanship.
Awesome place. Couldnt get approved anywhere else. Definitely will recommend!
When you need a vehicle and I cant stress this enough, as hassle free as possible, and who actually treat you like a person, and are honest and up front from the jump with no false advertising or standing on ceremony, come here for one, Id give 6 out of 5 if I could.
The guys in the service center are quick and very nice. They make sure they look at everything that could be wrong and quickly diagnosis the issue. With my car it was a broken wire.
I’ve had my car with them for awhile now and they always give me the greatest deals and excellent service when I need anything!
They are amazing n friendly ppl.they strive to get u in the car that u want and will make u feel like you succeeded i take pride in knowing that they worked hard to get me in the car i have today i am very grateful of the service i have been provided by JD Byrider
Ended up having to let the vehicle go back but my experience with Marty, Tristan, and everyone else there was always pleasant. Sad we had to let the car go back but would definitely recommend this dealership to anyone looking for a nice, dependable vehicle.
Loved my experience wth Byrider.. They worked hard on getting me in something I wanted.. Dalton is great to work with you..
Good place to build your credit
Marty and the whole CNAC Joplin Byrider team has really gone above and beyond to ensure my children and I are safe and our vehicle is taken care of in a timely manner. Things happen and due dates get pushed back but they really made sure the kids and I was taken care of. I appreciate the whole team!
Jane and Marty are the best. Wonderful service!
Great for people looking to rebuild credit or arent going to have the funds to maintain a vehicle. Clay at JD Byriders service department is phenomenal to work with and tries his best to take care of the customers. Byrider has a great warranty and had programs to ensure the up keep of your vehicle purchased through them.
Attempted to get a car through Byrider because I thought, from all the reviews and the person that called me saying they would help, they would help me more than carhop...they did...somewhat. I got a little further than carhop. Only because they go by how much you make and not your credit. Okay cool! This could work for me. Figured making almost $1000 every 2 weeks I can finangle the $300-$400 dollars a month payment for a car (thats the amount they quoted me that I would pay ($150 to $200 bi-weekly charge) Thats $1600 in my pocket total a month leftover...minus my $650 in rent thats $950 left. And that having side jobs like door dash and Amazon flex theres more money in my pocket depending on how much I work through them....how is that not enough to make car payments and live off of?? How is $950+ not enough for other bills such as utilities and food(dont have to pay for food because food stamps for a month). Definitely doesnt make sense...not sure what to do now...
Everything went fast and Shelly was awesome! This is my second time dealing with her and she goes above and beyond to make sure youre happy!
If any one needs car this is the place to come they will work with and get u in to that car they are truly a great bunch of people I had some problems but they help me get them taken care of and I was on my was I was pleased with it all the experience thanks guyes
Shelly was very nice. Very courteous. She went above and beyond to get me into my new car. Which i love btw. Thank you shelley you are a excellent saleswoman. We enjoyed our visit. Love the perks
Joplin Team you guys have always had our back and promises since our purchase. Hands down the best mechanics working. Ever have car issues give Clay a call and hell make sure your back on the road.
The service was amazing.Dalton king is a great salesman and was there to help answer any and all question we had even though it took us forever with our questions he was patient and very kind through out the whole process definitely would recommend coming to JD BYRIDER and working with him to get a car
Marty & Tristen did a great job assisting my friend and I, and was so friendly with explaining the process! Definitely recommend for first time buyers!
Im so happy with the service I received that I have Referred two friends who have purchased cars.Extra perks they offer free oil changes oil changes, I simply go to Comers on range line, And before I know it they have my oil changed, everything taken care of and Im out the door. I appreciate that the staff at both JDB and comers, Are always respectful, Courteous And pleasant to do business with.
Awesome place to do car business with 👍🏻
When my wife and i got there we were greeted very nicely. All through the process everyone was genuinely friendly no put on just to get your money, and was willing to shoot the breeze with you, but the information of how they helped their customers and their warranty was more interesting!. You all need 10 stars not 5. Pete explained everything very well. They sat there and listened to me and since they have businesses all over the U.S. and the way they maintain cars i would not b afraid to take my used car anywhere. They are just a phone call away even if it is as simple as running out of gas. They take the fear out of used car buying.. I was ready for some high pressure sales and to bite the salesman head off i was disappointed not being able to do that. Dalton even helped me transfer my things to the new car, everyone needs to go to Byryder and mention my name Bob donaldson for recommending Byryder
Shelly was amazing and helpful with getting me approved and into the exact car I wanted. It took some time but with good patience came exactly what I wanted.
Shelly was amazing. She helped me through the entire process. I appreciate her help and kindness. They really went above and beyond to get me in a new vehicle in the same day... Thumbs up to this outstanding business!
Ok, so I finally got the car I wanted. I been with these guys for two years. We had our moments, but all in all they been there for me. I always had a ride and were right there when I called them. Yes they seem over priced but Im old so I would feel that way. Really Im not complaining, thanks to everyone of you for getting me the car I wanted and treating me so nice.
Very happy with my experience today! Dalton is super nice and went over and beyond with the crew to get me in the vehicle I wanted! Thank you so much!
I want to thank Sarah personally she has always been so helpful and supportive. I wish I would have come to this location from the start, she has helped me beyond measures . You rock girl...
Byrider has an amazing staff! They went above and beyond, and made buying a car a pleasant experience.
They were great with explaining every detail that I had any concerns with and got me into a vehicle that I could afford I would recommend them to anyone that needs a vehicle .. Thank u for being great sales person and friendly to me..
Marty and CNAC team is amazing the Man with the plan. Got my taxes done for free and he is so positive and energetic. Thank you so much! You made my day.
Clay in the service department was so very helpful and polite even though he was CLEARLY busy. I love the fact that I can walk into AUTO XPRESS-->👍👍right down the road and get a free oil change with no appointment and very little wait instead of bothering the byrider service department with that. They are all good people.
After 6 months of denials at other lots Byrider got us into a new car right away! from the moment you walk in they treat you like family, they’ve got great cars and an unbeatable warranty and roadside service included, If your looking to get a new car definitely go to Byrider! They go out of their way to make sure everything is good and your payments fit ur budget
Dalton was awesome working with. He seemed to know what he was doing and got us into the vehicle we wanted. There needs to be more people at all car lots like there is here at this one. 5 Stars For Sure.
I just wanted to thank the whole team here at Byrider especially Joe, Sarah and Shelly for helping me out and putting me in a car that I’m happy with I appreciate the hard work and hospitality that you all shown me. Right away when I walked in I was welcomed by Pete and I Felt like I was at home. Thank you all I appreciate it deeply.
Marty and Tristan are the best guys ever!
Excellent service, friendly service, and understanding
From the time I notified the service dept. Of the problem till I picked up service mgr. Was very helpful. The repair was something that would not be covered under warranty they were the cheapestRepairs
Shelly made my experience wonderful. She was very informative, helpful and patient with me. For someone who doesn’t know much about cars or how it all works Shelly didn’t hassle or push me into anything I wasn’t comfortable with. 100% recommend and will be back.
One of the best experiences I have ever had! Got me into a car I absolutely love!!! Thank you dalton!