Agent was respectful and helped us get an extremely low rate. Thank you so much.
I cannot give my options right now. I am waiting for AAA to get my claim complete, after their driver plowed into my car, driving too fast, hit my car. It is total.
I had the misfortune of having a mechanical issue in Joplin on the Saturday morning of Labor Day weekend. I was 200 miles from home so was in a bit of a bind. After the long wait time that AAA seems to always have, I was told there no approved merchants that were open on Saturday. They did offer to find me a tow truck but it was going to be an hour. In the meantime, I had found a shop on my own that was open until noon which I could make since the tow truck was supposed to arrive at 10:30. Of course, the next call was that the truck was not available at 10:30 but the new one would be there at 12:30. Maybe. That of course would be too late to get to the shop. To may a long story short, I found my own shop, got my own tow truck and was back on the road by 12:30. No thanks at all to AAA. Not sure why I pay for this service but maybe this is just how AAA Missouri works.
Expensive, but our guy is usually helpful.
Once I was transferred to the correct person, they were very helpful regarding the sale of discount tickets.
Very helpful and friendly. Easy process.
Been with them long time always do us good
My sister and I realized we had a flat and we call AAA. We waited on the line for awhile and a lady answered. I was trying to explain what had happen and she hung up on me. I find that disrespectful.
Outstanding service as expected, fast easy convenient. The reason I have been with triple A for 20 years
Love AAA and their trip tics. Im handicap know and dont drive, but when I did I had AAA For 20 years.
This is AAA Auto Club of Missouri. For AAA Taxi call 417-781-TAXI(8294).I called this company trying to get AAA Taxi and the automated message told me to hold for assistance, then hung up on me. I called back and was able to talk with the operator who informed me of the difference between the two companies.I was originally going to give one star due to hanging up on me but the operator was extremely nice and earned her company 2 additional stars. I wish I would have gotten her name.
This is NOT AAA Taxi Service. Dont leave a review for them on here.We love AAA for the Tour Guides and Roadside Assistance. Highly recommend for travel.
Me and my family have had this company for several years and I am disappointed with the service, we added my son on to our insurance and we called to get the new payments set up so they wouldn’t take out a big chunk at once for renewal and 2 weeks Lator they took out the big lump payment instead of the smaller payment we set up they could not refund half the payment becouse it put us in a bad spot. We have not had any claims and pay our payments on time and they say sorry we can’t refund you. This the second time this happened. We are changing soon I do not recomend
Better prices for Auto insurance compared to others
Rhonda and Terry were the best! They were great to deal with. We needed a triptic for our return trip and Rhonda threw it together so quickly but it was the great conversation that we all had together. They were both so friendly and happy! We did get to the Drummond’s Ranch and met Ladd!! Very exciting! Now we’re on our way home with great memories of everyone we’ve met. The midwestern people are so friendly! Hopefully we’ll get back again.
I just called AAA Taxi to get a ride to a local business and te set up a times call to be picked up at 1:30pm this afternoon. The dispatcher I spoke with advised me that timed calls are only for people going to work or to appointments. So I told him to not bother - he basically just turned away business. This same dispatcher refused to schedule a pick up for me last week that included some wait time (which is billable) and he has some of the worst customer service skills that I have ever experienced. The drivers are great, the cabs are clean, but this one dispatcher sucks. Uber may have a new customer.
Two men are in Joplin Office. Very helpful.
Have called 3 times been waiting for almost 3 hours and they still have not shown worst taxi service
Have called Chris several times and left messages, and still no response. Will be changing companies soon (home and 3 autos) would not recommend!
Great service from Johnny
Quick response and friendly service.
Very clean and had great manners short wait time
Wonderful staff, very helpful.Great rates, awesome discounts.
Shannon kicks ass. Always friendly and will treat you like a valuable customer
Worst taxi service i have used. They didnt put me in the system and made me late even though i called two hours before i wanted picked up. Their wait time can be two hours long and their customer service is non-existant. I only gave them one star cause i cant do zero. Glad Uber finally came to town.
Great insurance company!
Good service
This place sucks.
11:00 pm on a Saturday night and could not even get an answer. I guess they are closed when people are leaving the bars.
AWESOME experience
The taxi drove three blocks in center turn lane almost caused a wreck
Very very bad