I appreciate so much about this location! The staff is friendly and knowledgeable. I received great advice for keeping my vehicle on the road. The store and bathroom is very clean. An impressive staff that uses the golden rule. I will be back.
They do their best to make sure the proper tires are in stock and on our cars in a matter of hours, or let us know if something else needs addressed. Great work, friendly staff. Highly recommend!
Best service and friendly staff. Clean and comfortable waiting area. Always a pleasure doing business here.
When we walked in the shop, it was very clean and airy. The gentleman was very friendly. He greeted us, found our appointment that was scheduled and explained what was to be done. We had questions and he was very patient and answered all of them.When we came back for our car, the gentleman explained what was actually done. I was eligible for a military discount, but there was another discount pending. He figured out what was the best one for us. Again he was very friendly and knowledgeable.My husband is even considering having them work on other problems with our cars. We would definitely use them again. Also their pricing beat some of their competitors.Thank you, Goodyear for a great experience.
We came in with a completely flat tire and needed to get in and out as quickly as possible. The service did not disappoint!!! The manager got our tire replaced in a quick and timely manner. Awesome customer service and much appreciated!!!
Very pleased with the care we received! Chad was more than helpful when it came to making sure we knew every option that was available to us. I would definitely recommend to this place for all of your car service needs!
Wonderful service! RD the manager made sure all my needs were taken care of. The employees were very friendly.
Absolute lifesaver. We were traveling for a family trip and had a flat tire in eastern Oklahoma. We made it in just 15 minutes before closing time on Saturday night, and the team was helpful and worked past their closing time to get our tire fixed. Friendly, professional, and much appreciated.
This is the best Auto repair shop I have ever been to. The service is excellent and the employees are very professional. They go above and beyond any establishment I have ever been to.
RD and staff are amazing. Aways so helpful. They always seem to fit me into there busy schedule even when sometimes Im not able to make an appointment. Thanks for taking good care of my cars for years .
Just stopped by with a quick question about brakes on our vehicle. Two gentlemen were happy to come take a look at my vehicle to answer my question no charge even right when they were about to close. Thank you guys!
Good service but super slow. 2 hrs for an alignment and driver side tire rotation. After working a 10 hour over night shift welding this was the last thing I wanted to do and the wait made it way worse than it needed to be.
Had a blow out on the RV. Called Goodyear and they had a tire. I went to the store and they got me in for service right away. Tire replaced and I was on my way in a very short time.Everyone was GREAT THANK YOU ALL VERY MUCH
I love love love the guys at this place!! They are all so kind and helpful. They take care of my issues at hand and are always there to give advice whenever I need it!!😊👌
My very first time here in my experience was great awesome customer service very clean and nice facility definitely will be coming back!
Excellent service! Thankful for the quick turn around to get us back on the road during our trip. Thank you!!
This is one of the most professional business Ive came across in Joplin. They take care of what youve come in for in time they say and are reasonable in cost. I highly recommend then to anyone needing work done!
Pricey but good service. Were quick to do alignments on my car when everyone else is booked 1 week out. A+
Excellent service every time!!!! The staff are always so friendly and very helpful!!! I wouldn’t go anywhere else!!!
I didn’t have an appointment, had a blow out the night before, they got me in and took care of my car the same day. Great service!
Helpful and extremely friendly.Timely and efficient.Highly recommended.
I would highly recommend Good Year for their fast and timely manner in fixing my tire.
Great staff and personable. Dropped off Jeep was done before I was told it should be.
This location is by far the nicest Goodyear that I have ever done business with. When I walk in the door I am always greeted by name. It truly makes this store feel like a family. It is always clean and professional. I have nothing but positive things to say about both RD and Zach. I will continue to go here for the future for all of my needs. This shops work is always done in a timely manner and they are extremely knowledgeable and helpful with answering any questions that you may have.
RD is always kind and most helpful. I appreciate the way he offers a higher level of customer service and continue to return to Goodyear because of that.
Bad news was the rear tire on my Transit Van hit a curb going around a corner. I got half a block when I knew I had a flat. I found a hole about the size of my thumb. So I knew the tire was shot.Not having a spare I decided to drive about 2 miles to the Goodyear on 7th. I babied it at about 2 mph on the side streets so the rim wouldnt be damaged.The good news is they had the. EXACT tire I needed in stock. And St. Nick got right to work putting it on. We chatted a little while he worked. He was very friendly. He answered all my questions and I knew I was in good hands.The job was completed as quickly and economically as the situation allowed. Nick checked my tire pressure all around for me. And he had me back on the road.If you need tires you should give these guys a call. It was a little spendy. But that was the going rate for a matching tire. Lucky they had it in stock. And that I just needed the one.5 STARS
Service was excellent. Had a little hiccup with the paper work after setting up the appointment online but the staff was very helpful and quick to fix it.
Great car place both good years I have experienced wonderful service.
They patched my tire and did an amazing job.
This store always takes care of me. Special thanks to RD for establishing and maintaining a courteous, friendly first-name basis with me!
I was driving back home from out of state 2 hours into my 8 hours trip and blew a tire. I called around to see who could fix the tire. It was close to closing time but they were willing to help me out. After getting the spare tire on I headed their way. They were waiting for me and very nice. They couldn’t fix the tire it needed to be replaced however it was a discontinued tire and would take a few days to get one. So they graciously called a used tire shop and set up for me to get it replaced and put on. 😃 Very respectful, courteous and willing to help even at closing time.
Very friendly staff and their technical team has great experience of what they’re doing and that has cover my needs great service overall
Always a positive experience at the 7th street Goodyear in Joplin. RD does an amazing job keeping everything on track and connecting with each customer who comes in.
Spent little time for my rotation, balance and alignment. Excellent work!!
I always feel 100% confident in the work that Goodyear does on my vehicles. Ive trusted their certified mechanics for years, and wouldnt trust my vehicle repairs anywhere else. Great mechanics, competitive pricing on the work, best place in town to buy tires. Always super friendly, and they go out of their way to help. If you have to drop off your only car, theyll take you back home, and pick you up when the work is done, absolutely love the Goodyear on 7th st. In Joplin.
Great customer service, but no matter what you are getting be prepared to say for hours !!!! Even when having an appointment you will still be here for hours !!! So if you are in a hurry this is not the place to come !!!!!
I wish I could give more stars! My car would not start when I got off work. They came out AFTER CLOSING & got me on the road! Thank you!
I can always count on R.D. and his staff to take care of my needs. Its not easy to find honest folks in the auto service industry.
This Goodyear location is the best! They get me in and out of the shop as quickly as possible every time, and always do great work! Their customer service is also superb!
RD makes everyone his top priority when being serviced at Goodyear. Go see them they will get you taken care.
Took a few hours but they gave me prices on future things.
Clean and professional for a garage. Ill be returning.Thank you Goodyear
RD and staff are always professional, courteous, and do great work!
Amazing service and technicians! Always friendly and through.
Amazing service and extremely helpful, in and out quick, thank you!
I do not trust many people, but I trust RD. He always fits me in when I have car trouble and doesn’t try to rip me off. This is definitely the best place to get your car serviced.
3 year alignment program for a great price, staff all friendly and answered any questions they were presented, employee at front of desk that day bantered and made the day better.
I came into Goodyear on 7th yesterday after being turned down by another tire shop because it was 10 mins before close. When I got to Goodyear it was also closing time, maybe even after close and store manager went out of his way to help me with a free service( this wasn’t something that would benefit them) . This man went out of his way to help me when other tire shops turn down their customers at close . As a store manager myself, I want to thank this man for his hard work and dedication! You’re doing a great job!
Customer service at its finest even in 2021 !!! Would highly recommend them .
Been buying tires here for over 30 years. Seen lots of managers and techs come and go. Always been good guys to deal with. R.D. is the current manager and I have known him about 11 or 12 years now and is one of the nicest guys you could meet and makes sure you get what want.
Very professional. They treat you right and take the time to help and answer questions. I won’t go any other place. Mark N.
My mom and I were on our way back to Indianapolis and my Jeep had a weird hum. Stopped in to get it checked out and they were able to get it in right away to get looked at and figured it out so we were back on the road soon after. Very nice guys!! Thanks guys!!!
Bryan makes me feel like part of the family and is always friendly!!! The rest of the crew are amazing and always do the best job. I’ve never met a mean person at the store and I recommend you take your car here for anything that you need to be done they are amazing!
Very friendly and amazing customer service!!
The customer advisor was very nice made me feel comfortable was unable to take care of me on Saturday but made me an appointment on Monday for a safety Inspection he even remembered my name. They took care of my car quickly no trying to tell me I need this and that done to my car. I think if I need service I will go there.
Made an appointment on their website, a few days later took my vehicle into the 20th St. location, was then told we can’t get you in today, it would be 2 weeks before an appointment could be made. I was told that they called the day prior however it is strange that my phone doesn’t show a single missed call. I was also told that I didn’t have voicemail setup so they didn’t leave a message, interesting how I get voicemails from other people on my phone all the time. Lastly, I was told if you make an appointment on the internet then they can’t get those people in...what sense does that make? Why do you have the option of making an appointment on your website if you can’t honor it? Very dissatisfied with the customer service, looking at other reviews a majority seem to be positive maybe I just caught it on an off day. It would, at the very least, be nice if you would update your website mentioning the appointment you make doesn’t mean that you will actually get service or that it would be best to call instead of using the website.
Great place for car everything
The Goodyear Tire service center on seventh Street in Joplin Missouri is awesome! Every time I go there for service, I get treated with the utmost kindness and respect! Thank you Brian,zack, and the whole crew!! You guys are the BEST!!👍
Had severe tire issues late one evening, called Bryan and he went out of his way to find my tires since they done sold every tire in their stock my size earlier that day. Thirty minutes later Im driving back to Oklahoma a highly satisfied customer. Highly recommended, Bryan has gained a customer for life!!
RD, Zach and Bryan know what they are talking about. These guys have been my mechanics since Feb. of 2014. They are friendly and honest, and they always try to cut me the best deal that they can. They let me know when something should be changed soon and if I have let it go too far and I need to do it now. If you are looking for great mechanics at a reasonable price with EXCELLENT customer service. Look no further. :)
Great place for your car needs. I buy all my tires here, get my oil done and little things here and there. RD is a great shop manager and very knowledgable. Zach is great at the counter and quick at giving answers and is friendly. Jeff is a great owner/manager. Highly recommend.
Great store! Staff is OUTSTANDING, especially the Manager.
Best people ever. Love Bryan hes funny. I go here always to get maintenance done. I never go anywhere else. You guys rock!
Driving down to Tulsa we had a check engine light and other dashboard lights come on and I stopped into here hoping they could help us out quickly. Even though only one technician was working, their front desk manager took his time and helped out on other jobs, while the technician took care of our van. We were in and out in about 2 hours, which was a great turn-around for just dropping in un-announced. Thanks much!
Great service. The mechanic was very nice and informative about the time it would take. Even though they were short handed he was very professional and honest.
Got a good deal on a great set of tires... quiet and handle the road conditions very well.
RD Stevens is a great guy. I was traveling home 11 hours away and my tire blew out. He said he would stay late and put them on himself if he had to in order to get me on the road and back home. This was at 4:45 on Saturday and they close at 5
Pretty fair place for tires
The store manager RD has treated me so well! I am a college student and he has treated me very fairly. Definitely getting my tires here.
Always go above and beyond for their customers!
AMAZING customer service very friendly and funny!!
These gentlemen work fast, nat bad at all
I was driving from Tulsa to MN when tire warning lights went on. The guys got me in immediately without an appt., managed my issues, had me back on road in10 minutes.... NO CHARGE! Good guys‼‼
I was in a hurry and they werent able to fit me in; but were KIND enough to give me the name of another service provider who would be able to work me in. Very helpful.
Would not recemond the Goodyear on 7th Street .. Went there about a month ago to get my brakes changed they said my brakes didnt need changed so they cleaned them and when they put them back together they put them on where no one else could get them off.. my brakes still squeaked after them cleaning and adjusting them so I took it back and the manager didnt care to do anything about it he was very rude and told me he didnt HAVE to do anything about it.. very rude people and have no compassion they will try to screw you over any way possible.. !!!!DO NOT GO THERE!!!!
Great service, friendly as well while we waited. Under one hour to pull in, request new tires and installation of them, and to pay and leave.
I called ahead and got no answer, I then went to the lobby and no one was there. I waited ten minutes and called again, nothing.
Free flat repair?! Wow! Not sure but didnt ask what they were smoking besides rubber!
Jeff and Zack made my emergency tire change seamless and worked with me to complete it within my time constraints. Would recommend.
Excellent service! Prompt and efficient!
Service was nice, but found much cheaper prices elsewhere. Very clean waiting room.
They do great Tires & good,fair priced auto repairs too. They may take 2 days but the problems will be fixed.i would recommend to anybody.
I was honestly surprised at how good my service was, thank you!
We needed 2 new tires, got there around 11:15 am and it took til 1:30. A bit longer than what I thought it was gonna take.
Good service nice people
Great service! Explained everything in detail.
Very proffesionable staff very helpful
Best deal we ever made on tires!
Friendly staff, nice environment, good prices
Great service and prices.
Outstanding customer service
Great customer service
Staff was very rude we had a appointment and never got in
Best service with honest answers.
Awesome manager very friendly
If ya need tires this is the place to get em.
Excellent service
Good service
Quick & friendly
Got oil changed was in and out