David provided quick and personal response from our initial inquiry to delivery of the order to our freight forwarder for export to The Bahamas. Excellent attention to detail and provided consultation and suggestions throughout the process. Highly recommend David and his team at WDDC.

We contracted with them in August 2018. The job came out okay in the end and the windows themselves are nice, but the process was not smooth. From contract signing to completion was exactly one full year.From the beginning, the salesman was nice and professional but a little more laissez-faire than we would have liked. I guess thats better than a pushy salesman. The install started after a few months, on schedule with what we expected.The installation crew was also polite and professional and took care to protect our home from dust and debris. They also worked with us on scheduling which part of the house to do on each day, as it was a big job (about 30 windows and doors total) and took well over a week. Towards the end though they seemed to be rushing because they had a trip planned and the job was taking longer than originally anticipated.After the job was complete then finally a project manager showed up. He was shocked from the moment he got out of his car, saying he couldnt believe the installers had left the job the way they did. They left all of the window sills leaning against the outside of the house. Instead of offering to replace them, even for an additional charge, they just said I had to hire a handyman. The project manager even noted that the caulking was sloppy around all of the windows, and even made them redo the caulking at the mullions. They also used white caulking under the fasteners on bronze windows so many of the screws had white donuts around them. Several of the windows came with defective balance rods so windows wouldnt stay open. The install crew didnt mention it to the manager so a lot of time was lost in placing orders for replacement parts.So after several more trips to house, all spaced apart, the corrections were made. The manager wanted to make it up to us by sending someone to repair the stucco. This was a little confusing because the contract said that it included stucco patch, but during the install they decided that it required repair not patch and that it wasnt included. They also offered to send their window washing crew who were supposedly the best. The window washers agreed that they could do the job in two days or less, there had already been sooo many trips to the house to get this project done. They worked for two days and didnt get half the house done, we told them dont bother coming to finish.Four months later, the manager finally wants to come back for a final inspection. Finding that one of the windows was installed with parts missing and wobbling around in the opening, now more parts needed to be ordered. He wanted to collect final payment and he was surprised that I would hold payment for these last few minor parts. With months going by between hearing from him, I felt better knowing they had some motivation to finally wrap things up.Two years later, the windows are holding up fine. A relative recently had some glass doors replaced by a different company that offered full service, everything patched and repaired, in and out quickly and with no problems or revisits required.While WDDC did try all along the way to please us, and provided a few gratis services to make up for the shortcomings, we still wish our project would have gone much more smoothly and efficiently.

We just finished the installation of impact windows and sliding glass door in our home. The installers were such gentleman and very professional. They were so very helpful and friendly. They did a fabulous job and were very neat and clean. I would highly recommend them to anyone thinking about door and window installation.

Amazing replacement of my sliding glass doors. From our first contact through delivery and installation these people are top notch professionals. They do exactly what they say they will do and the communication through the process was excellent.

Met with David at his showroom, ordered sliding doors, exterior doors, and fixed pane windows. Great and very easy to work with. Knowledgeable, provided assistance with export shipping to the Bahamas. Very happy!

Mike came to my house to do a repair. He was knowledgeable and courteous andfixed it in a timely manner.

Amy helped me choose great windows and doors for my project! The look was exactly what we were going for and the quality of the install was great. I would recommend WDDC to anyone looking for quality hurricane windows and doors.

Excellent service and support by Bryan Bogard. Door looks and works great!!

As a State Certified Contractor, customer service is a priority with my business. I have pruchased product from Window and door Design center for serveral projects with mostly good service. But I have to say that I am extremely disappointed with them over screen doors. I have two clients that have been waiting for over three months to get the proper screen doors for there rear patio sliders, we are still patiently waiting with no answer from the Window and Door design center, the product as been paid in full. As a business owner I would personally handle this my self to assure client statifactionGood afternoon, I wanted to reply back with an updated review. I do want to say thank you to the service managers @ The Window and Door Design center for following up with our issues on the screen doors. I do appreciate the efforts getting this resolved. I do understand that we all are in weird times these days and standard procedure is just not standard anymore. Thank you again Jonathan Ally

Professional, prompt service and they kept a clean jobsite. I would recommend Window & Design Center to anyone looking or a top quality window and door company.Brewster KumpTequesta FL

David Crosman was very informative and knowledgeable. The installers did a great job and quality install. Justin, my project manager stayed on top of my project and was very knowledgeable. I highly recommend this company.

The job was done very professional. David was informative and knowledgeable. Justin my project Manager helped throughout the whole process. Surprisingly there was no dust or mess after job was completed.

If there were 10 stars then Window and Door Centers would get 10! Pete Ceppo did a fantastic job in Pre-Construction, and Mirne was an AMAZING PM. The windows are great. And the Wife is happpppppyy! Which makes me happy. I have and will continue to refer people to WDDCKeep up the great workJim Devine

It’s rare to find a company that shows excellence in every step of the project yet we found it in Window & Door Design Center! WDRC installed our front impact double doors and an impact window above the door and from the beginning, we were constantly impressed with their excellent service, communication and value.Our sales rep, Will Glover, was our first introduction to WDRC. Will Glover was knowledgable, professional and we received the estimate when promised. After placing the order, we were impressed with WDRC’s communication. Weeks before the product came in, we were told of an estimate installation date. John Rodriguez was our Project Manager. He called us ahead of time and described the installation. His crew showed up on time, and worked tirelessly to complete the job in one day. Totally amazing!!! The workmanship of the “G3” team was excellent and we only had very minor adjustments which were made at the appropriate time. John followed up to ensure that we were 100% satisfied with the project, which we were. John and his team were top notch and we can’t say enough about them.The office and support staff was equally professional and knowledgable. Donna P and Alyson followed through with communications and were always polite. It was a pleasure working with them. I also want to thank Ro for helping us with selecting the hardware.This was a very pleasant experience and we only wish we had used WDRC for our other windows and door project. We would definitely recommend Window & Door Design Center!

I called PBW&D for an issue with my windows. They scheduled Nick out to my home with in 48 hours. Nick was very informative and professional and completed the job like a pro. Nick is the kind of employee that gives the company a great reputation. Keep up the good work Nick. Hopefully you will be getting a big increase at your next review😎

We ordered our new doors and windows from Palm Beach Window & Door Company and were recently installed. The salesmen was knowledgeable and did explain that there may be issues with our walls, but would not know for sure, until they were installing. Of course, there were some issues, but you have to expect that when doing construction on a older home.Jim installed our windows and was incredible. Very neat and professional. He found some solutions that did not break the bank and now we have beautiful new windows.Delievered and installed as promised. We recommend Palm Beach Window!

Rick helped me size and order the right windows - two very large single-hung, joined together as a unit for my office addition. Sales was very helpful in getting me the design papers needed to get my permit and explaining my options. Installation was perfect, passed inspection, windows work great and look great. Very professional and friendly staff all around.

Great company! Large variety of products, knowledgeable and friendly staff.and great customer service. Highly recommended!

Palm Beach Window & Door is a first class organization. The showroom is beautiful and the customer service is excellent. I highly recommend their services to anyone looking for quality products and professionalism.

The worst! They took over a year to correct defective windows only after they were forced to by legal action.

Great Company...Great Service...Only great things to say!My wife & I loved their beautiful showroom.

Awesome Company....Very Professional

Terrible service