user
Big Lots
950 S Cannon Blvd Ste A, Kannapolis, NC 28083, United States
Appearance
Big Lots
Comments
Fi
Review №1

Their employees are very helpful, and they have a big selection of many different things.

Ca
Review №2

Worse customer service ever. I had been approved for progressive leasing and was going to buy a new mattress. Two clerks talking together. Three customers looking at furniture. Ask could I get some help. Clerks didnt want to be bothered. Showed my approval for leasing, and was told we dont have full mattresses. Saw 3 in a box. Then clerks left for break, leaving 3 different sells walking out the door. I vow never to return

Jo
Review №3

Paid a total of 800$ for a couch and delivery, only for it to be canceled on day of delivery with no reasoning. If the order was going to be canceled, why charge my card? Money WAS refunded. But in time lost thinking big lots would pull through, i could have went a different route.

Ti
Review №4

Love some Big Lots! Great deals even though they have Raised prices lately. Trying too hard to become a Big Department store.

Ch
Review №5

Took wife shopping there, looking for coffee mugs. She bought 3. On arriving home she found a long crack down the side of one. It was only cracked through the outside finish, so not broken by us. Its difficult to get back there, so it was trashed.

Gr
Review №6

I like that I can see inventory online. They always have had the quantity stated and service has always been friendly, efficient, and keep me up with the latest offers available on my Big Lots card.

Bu
Review №7

Very clean store good place to shop nice people

Li
Review №8

Very clean store. Totally a pleasant experience.

Cr
Review №9

Closest one to my house and you can really find some great deals here!

sc
Review №10

Good prices on most things.. could use a little more room for people in wheelchairs to get around.

Ki
Review №11

It didnt have what I needed BUT another customer gave me the sweetest compliment on my attire. The store was clean and organized well.

De
Review №12

I like going to Big Lots. There really have a huge selection of decor for your home. I will show you somethings I bought and somethings I am looking at.

Da
Review №13

Its been awhile since I have been at this store.Wow they were clean, organized looked like a top notch store.Cudos to management at this store

Ea
Review №14

The prices and selections are always great and the store is EXTRA CLEAN AND OPEN!!! This location is my favorite

In
Review №15

It looks really good and it has a great selection of merchandise.

Ee
Review №16

Was my 1st time in this Big Lots. I do like to go into all Big Lots due to each 1 being different. It was definitely a tad more different than most Ive been in out of the states Ive been to. This 1 had kids bikes in them & many other nice things in it. I went in about an hour to closing & I didnt get to see all the Isles due to looking in all of their DVD shelves. From what I saw it looked well maintained. Ill continue to go back here each month to see what all I find to take home with me. I did notice that some of the movie prices were different from other Big Lots prices. Ranged from a dollar more than I paid in Salisburys to paying as low as $0.75 for a DVD. Best price for a DVD Ive ever seen in any store maybe. Granted it was a kids/family movie I never heard of but it was a good movie. Im sure it may have sat in their store long enough to get dropped down to that very low price but I enjoyed it.Their staff seemed nice, I know the cashier I spoke to was.So overall a very good Big Lots. Might change my review if it seems to top my best experiences for a Big Lots store. But by far not the worst Ive been to.

Do
Review №17

Clean store. Great products. Fabulous prices.

Ka
Review №18

I love my big lots. Always have great deals and good customer service

Al
Review №19

I saw, I bought, I conquered. The price is always right at Big Lots. Places like IKEA act like prices are low, but they charged you for every little thing. The display looked great and Im proud I was able to build my table and chairs successfully. The instructions were clear and easy to follow. Even though they give you a little wrench tool I was glad I had my own wrench to tighten the bolts properly. The only thing I would recommend is having a few delivery options, even if they are third parties. Staff was friendly over the phone and in-person and loaded my furniture in my truck. I would shop here again.

Sh
Review №20

The costumer service was awful! The first time I went there was fine I bought the furniture I needed at Full price paid the whole thing, I went in right at 8PM mind you they close at 9PM and all the employees were just staring at my family and I as we were waiting for help to get a new couch they walked past us and didn’t ask if we needed help, when clearly we did! When I went up to the cashier who was doing nothing (mind you there was only one other customer in the whole store) and she turned her back on me and ignored me! I said excuse me several times and nothing another employee came and saw me and she proceeded to ignore me as well and talk to the lady who turned her back on me and I said excuse me is there anyone who can help us with the furniture and the lady who turned her back on me and ignored me mummers to the other lady that the guy left! So we’re just standing there with literally $900 in cash to pay full price on a couch and they ignored us instead of letting f us know the employee that handles the furniture left. I’m so annoyed and upset as well as disappointed on how the situation was handled and how the employees treated us.

St
Review №21

Came in 3 hours before closing to purchase a recliner after 10 mins of deciding (no one to be found.) I made my decision to purchase a recliner over $400 after waiting for an associate I was approached by two employees which one looked like a manager not knowing what to do. After being told they had the one I wanted in stock I was than told by the manager? That it was At the top and he didnt feel like getting it down tonight that it would he better for me to come in next morning day. Terrible business practice and horrible customer service. All I wanted was a recliner no questions asked and was turned away. Never will I be back!

Pa
Review №22

Got some great deals, they had a wonderful sale on outdoor furniture and accessories!!! Cant wait for the new inventory😁😁😁😁

BB
Review №23

Found me a microwave at e reasonable price

Kr
Review №24

Im giving this location 5 stars. Their employee Kimberly was absolutely amazing and worked the front and furniture while others walked around and did nothing. Although clearly overworked, she went above and beyond. I will definitely go back.

Gi
Review №25

Had a beautiful shopping experience. Looking for Christmas decorations. Lots of beautiful decorations from A-Z. Well organized and the store is clean...even the bathroom.

Do
Review №26

Store is nice, clean and with a very good amount of supplies.Prices are affordable and sometimes are very good. Ckitout!

Me
Review №27

Havent shopped there in years

Sh
Review №28

Probably the biggest and best one Ive been to in a long time! Will definitely be going back!

Ca
Review №29

Spent more than I wanted but I got my Christmas done excellent customer service

To
Review №30

You know what it do

Ji
Review №31

Good support and service. Were able to essily get what we needed and get out.

St
Review №32

People were friendly, the store was neat and clean. Foundsome good buys, as always.I will go back again.

La
Review №33

Not set up very well. Seemed disorganized and overly priced for a discount store.

Pe
Review №34

Cashier has a great outlook.

An
Review №35

They have some nice outdoor stuff

Va
Review №36

Great deals

Wa
Review №37

Very hard to get Anyone to Help you find some things.Finally found Someone & the Worker acted like she Didnt Want to Help.The Cashier was a little Rude.

Ch
Review №38

Discounts on great items. Easy to get in and out. Still safe to shop here.

Ro
Review №39

A little crowded today but it was definitely a nice experience. We were checking out mattresses!

Ma
Review №40

Good place nice staff

Da
Review №41

Big lots is exactly what the sign say BIG LOTS Its my favorite go too for everything around the house the staff is always so pleasant and they greet you at the door with fast efficient lines I highly recommend if your looking for lots

Ni
Review №42

This store is a bit smaller than most in the chain.

Jo
Review №43

No Hot Wheels. Loose one star.

Br
Review №44

Big lots always has great stuff cheap

Ni
Review №45

The store manager is not helpful and has a very poor attitude. She called us as the customer rude for being upset that our credit card was charged a large amount for an order that we did not receive. Will not be shopping here in the future.

Ch
Review №46

Nothing really special but found it odd that a car alarm was going off for quite some time and no one besides us decided to try to alert the owner after multiple obviously noticed it coming in and out of the store to include staff members..

An
Review №47

My favorite shopping location!

Jo
Review №48

A great place for treasure hunting.

Ca
Review №49

Fast and easy shopping.

Yo
Review №50

Great service

je
Review №51

Its a great place to shop and get deals on things and also has furniture stuff

Cr
Review №52

Store was clean and well kept. I needed help with a few totes and one of the Associates very politely helped me, a lot, and even carried the various merchandise to the check out for me, and offered to help me to my car. Best customer service ever!! AND GREAT PRICES!!! God bless!! Mandy and the other ladies are wonderful!

Da
Review №53

Super clean. Lots of selection.

Ta
Review №54

This location was excellent! The store was clean, everything was neat and laid out so the products were easy to find. They had 20% off on the day we went, so I was able to get my essential oils at a discounted price!

Jo
Review №55

Prices have gone up, but I dont see much change in product quality. Decent selection. Furniture is a hit or miss. You might get a great deal and it lasts forever, but more than likely, there is a reason that it is available at Big Lots. They do carry some big name brands, but the prices are only competitive on those during special events. I go here for artificial Christmas trees and seasonal decorations.

Ch
Review №56

Pretty new location. Well stocked

Ju
Review №57

Love the big selection of all items in store.great staff,very clean.

Me
Review №58

Big store with lots of bargains

Da
Review №59

It is was awesome !

We
Review №60

Thank you Justin for helping us out tonight with what we needed. Nice and clean store. Associates very helpful. This store had what I needed in stock.

Ki
Review №61

Big lots is always great

Ti
Review №62

Store was bad. But the cashier Stacy was awesome.

Do
Review №63

Clean store and nice employees.

An
Review №64

This store has had a major make over. Didnt even recognize it. Neat and organized. Looks great. Still great deals and merchandise.

Ma
Review №65

Just miss the old big lots they try to make things better but they dont always. Love the Store though

Pe
Review №66

Clean with nice presentation; however, some items are cheaper elsewhere, while the others are more expensive here, than somewhere else. I advise against buying anything to do with tech from here (headphones, bluetooth speakers, chargers, etc.) as it is marked up considerably compared to Wal-Mart. Store is abnormally large with its fair share of filler products. Mattresses, dresser sets, bed kits and comforters/sheets can be bought here as well.

Ti
Review №67

Excellent customer service. Great selection of products. You have to know prices at other stores, a lot of the grocery items are high.

Ba
Review №68

We have purchased furniture (Ashley and others) from Big Lots during our recent move. Their prices are almost unbeatable. The manager John was very helpful when we purchased our couch, it was an easy and pleasant experience. I will return.

Je
Review №69

I love to snack on pork rinds and to my surprise, they were on clearance for 50 cents! So, I got 4 bags! You need to come by here and see for yourself!

Si
Review №70

This store is always clean and well stocked. Customer service is great. Id highly recommend this Big Lots.

Mi
Review №71

Ive always loved big lots. Theres always an unexpected bargain. Lots to choose from and good prices. This ones always clean too.

Je
Review №72

Big store, lots to choose from

Ky
Review №73

Its a big lots!! Lol

An
Review №74

Great store with great prices.

Ar
Review №75

My wife and me love big lots everything we need for our home them have .Good price great quality

Cr
Review №76

Wow! Big Lots looks like a rooms to go now! The updates are nice! Great prices, always something different to find for gifts and home use.

An
Review №77

Good

La
Review №78

Cool

Kr
Review №79

Very friendly staff and great prices. Clean store and shelves were neat and orderly.

Mi
Review №80

Love the new remodeling store smells better also awesome job Big lots love the clearance aisle in the back awesome items reduced 👍

Br
Review №81

Customer service was amazing. The building is smaller than in use to . But its in a convenient location.

Al
Review №82

Good prices

Ta
Review №83

Small but Nice.

mo
Review №84

Good candles

Li
Review №85

Great place for furniture and home goods. You can also find food and health and beauty items here.

Ch
Review №86

Service leaves a lot to be desired.

Be
Review №87

I love.stacy.at the checkout.she is so sweet.

Sh
Review №88

Ok. Good. I like

ja
Review №89

Store is neat and organized. Very clean. Majority of items are very reasonably priced. Depending on the day, employees can be extremely rude!

Ed
Review №90

They have a very large selection and the prices are good at Big Lots, recommended.

Ro
Review №91

Big nice store plenty of space for walking down the aisle nice stuff to look at good prices.

Li
Review №92

I love shopping here! You never know what youll find. Its like treasure hunting for bargains!

re
Review №93

Since they have remodeled the store it is so easy to shop there now. The only thing they need is for it to be a little cooler inside the store

Te
Review №94

Nice selection...pleasant staff...great prices

Je
Review №95

I love the new store design.. feels more organized

Sc
Review №96

This location didnt have a good selection of anything. Shelves and products were out of order and unorganized. With Christmas less than a week away, I think this is the case in most stores this time of year.

Li
Review №97

The new remodeling looks awesome it feels like a much bigger place now 2 thumbs up

Be
Review №98

Clean store, great stock, friends staff. Always top notch with service.

Tr
Review №99

The location had a very nice atmosphere very clean very bright everyone inside was very helpful

ga
Review №100

Ok

Information
47 Photos
100 Comments
4.4 Rating
  • Address:950 S Cannon Blvd Ste A, Kannapolis, NC 28083, United States
  • Site:https://local.biglots.com/nc/kannapolis/5101?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 704-932-0479
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations