Very satisfied with the services I received from Square Cow Movers & would use them again. We were doing a local door to door move. Steve & his team were very professional, easy to work with & very thorough. The team worked well together & were extremely efficient. I had 2 large pieces of marble that were moved without any problems. When they were finished packing, they did a walk around with us to ensure nothing was missed. When they had finished unloading, they went room to ensure each room was set up to our satisfaction. We had several boxes of items that they couldn’t move (toiletries, cleaning products etc.). They loaded & unloaded these boxes into our vehicles which was very helpful.There are several items which prevented me from giving Square Cow Movers a “5.”1) When we booked the movers, we were told that they would use any existing boxes we had. However, the movers only used 1-2 of these boxes.2). We had used dish pack boxes available they could use. However, they didn’t use these dish packs & used only small boxes instead. I prefer dish packs because you can pack more China into them & you use less boxes.3). They didn’t consistently mark boxes to reflect their contents. The movers who packed up the bedrooms did so. However, the movers who packed up the kitchen didn’t identify the contents. I ended up with 20+ boxes marked kitchen. This is making it very hard for us to prioritize unpacking & to locate certain items.4). Several items were marked with “fragile” in regular sized letters on the top of the box only. They weren’t marked on the side, making it difficult to identify which boxes are fragile when they stacked. Other boxes were marked “China” but were not marked as fragile or breakable.5). They don’t recycle boxes. I unpacked a couple of wardrobe boxes before the movers left & asked them to take the boxes. Steve said that they were my boxes & they couldn’t take them back to recycle or use again. When you’re unpacking, it gives you more room to get the boxes out of the way. It is also much better for our environment to reuse/recycle boxes & keep them out of landfills. I would have happy to use boxes that weren’t new as long as they were in good shape.
Steve, Paz, Erik, Luke and Bobby did an excellent job moving my parents entire home. Packed it, wrapped it, moved it into a storage unit. Carefully and thoughtfully. Would recommend this team to anyone every time.
Steven and his crew were on time and very professional. Each crew member worked tirelessly throughout the day and disassembled, shrink wrapped, and reassembled every piece of furniture as if it was their own! I would highly recommend this company and especially this crew if we ever moved again.
This is our fourth move with Square Cow and we continue to be repeat customers due to the consistent, outstanding service your teams provide.Today, specifically; Steven, Anthony, Tyler and Andres moved our household furnishings from storage facilities in the Richmond area to our new home in Cypress.The team was polite, courteous, on time and extremely helpful in ever aspect of the process. If your rating system had more than 5 stars they would be at the pinnacle of best in class service!Thanks to all,Donnie Pirtle
The team of movers was very professional and efficient. They came out and helped us load all of our heavy stuff on our POD. They could not have been nicer or more professional. Highly recommend!
Steve’s team is so efficient and professional. They are like tactical marines going through the house with precision. Great team! If I ever move again - I’ll be requesting this team
Steve, Paz, and Torrean with Square Cow movers were awesome. Very professional and made the move super easy. All my furniture was taken care of to the utmost quality. I will definitely use them again.
We had such a great experience with square cow! Everyone worked so hard all day long. We so appreciate the professionalism and responsiveness through the entire move. Thank you!
Steve and his team were very professional, courteous, respectful and worked together to ensure our needs were met. Prior to departing they made one last pass thru our home to ensure that each of our items were in the correct room. We used three companies similar to Square Cow Movers within the last two weeks, they by far have been the best. I would recommend them to everyone
Worked hard and did a great job! No issues nothing broken or damaged and tried to move as quickly as possible rather than run the clock like some do. Would def use again!
I had a poor experience with a different moving company a few years ago where everything went wrong in that move because of the company. Truthfully, I called Square Cow because their trucks would make me laugh when I would see them. However, today they have a customer for good. Not only was the team efficient and kind, but we had the kind of move where everything went wrong (though absolutely no fault on their part) and they still worked with me. Its been a very long day, but Im so glad it was with Square Cow and not another company. Thanks for everything!
Great people. Moving is never fun but they made it as easy is it can be made. Very professional and helpful.
THEY ARE ABSOLUTELY AWESOME! These crew members are so kind, fun to be around, and make sure to leave your place exactly the way you want it. Because of Square Cow Movers Katy our new house feels more like home.
Worked with us every step of the way to ensure that we moved quickly and painlessly - if we ever move again, we will be calling them again!
Stephen and his team were very polite, courteous and the entire team was very respectful. Highly recommend!!!
My husband and I had a great experience using their services! The movers were professional, friendly, and took good care of all of items. It took so much stress out of our move and wed highly recommend using them. We appreciate everything they did for us, including wrapping all of furniture for safe transport and unhooking our washer and dryer, even fixing a valve for the washer that wouldnt turn.
The men were very good & quick. I would recommend to anyone who needs to move.P S
A great moving company to work with. John, the manager over saw the move. The men really hustled and the truck was loaded in almost half the time they had anticipated. I highly recommend Square Cow they are professional, respectful and very dependable.
By far the best movers we have ever used. They were professional, hardworking, courteous, and did a fantastic job packing and moving our house.
I cannot say enough great things about Steve and his team (Enrique, Zack, and other Steve)! They were amazing!! Professional, on time, efficient, hard workers, great attitudes, helpful, skillful (nothing was damaged and no scuffs on the walls)! Made moving day much less stressful to have such a wonderful crew! Will definitely use them again in the future. 5/5 stars!
Best Moving experience ever. Guys were nice, well groomed and friendly.I had antiques so I was nervous. They treated my stuff better that I do. they set up the beds, placed the furniture exactly how I wanted it. I had one piece that was very tall.. The boss came out to make sure it was moved correctly. Really a great experience. You can tell that they focus on customer service. Highly Recommend. Price was great.
My wife and I are fairly new to the area and did a short distance move from our current house to a new one. I contacted Square Cow Movers received a quote on Monday but unable to schedule until Friday evening due to some unknowns. I called the Number and the woman who answered the phone was able to pull up my information quickly and went above and beyond to schedule a crew for the next morning even though we told her we could wait till the following week if it would be easier for them. The crew contacted me at the precise time they were scheduled for. When they arrived the three men who arrived were very friendly and professional. Eric took time to review exactly what I wanted done and addressed all of my concerns before starting work. Once the crew got started they expertly protected our belongings and carefully packed them into the moving truck. All of the while communicating with is about any concerns we may have. The unloading process when even smoother and they showed the utmost respect for our house and belongings. Todd and Joe were still in training but still show extra professionalism. They moved the furniture ofa 3 bedroom 2 bath house and had it unloaded in perfect condition in under 4 hours. We would recommend to contact square cow for any assistance you may need with moving.
Very professional, polite, careful and quick.
Steve and his crew were amazing
This is the 2nd time Ive used these MOOOOOVERS...Friendly, professional and very careful with my stuff! Will use them again and again!
The gentlemen I had today to move my items were awesome. Arrived on time and got straight to the point. Very careful with moving my stuff. Thank you
Square Cow did a fantastic job on our move!
This is the best moving experience I have ever had! They were all wonderful! They were so attentive, professional, on top of everything at all times. This was a big hard move for me and they made it so much easier and better. I felt comforted and cared for. Steve could write a book on the art of moving! He was amazing and handled everything to perfection! Chris and Oliver were great as well. I just cannot say enough about how amazing they all were! Thank you thank you Square movers for making a very stressful time in my life go very smoothly!! Chris Kersey.... thank you for your kindness!
I used Square Cow Movers in the beginning of June to move from one apartment to another within the same complex. From the get go I was very impressed with their attention to detail when it came to filling out the info to get a quote online. They reached out to me immediately about my move and what they could do for me. After looking into a handful of moving companies, Square Cow Movers has the lowest rate. Leading up to the move I was contacted to confirm the time and location which was reassuring. The day of the move, the movers arrived on time and ready to get things going. They were quick and diligent, very professional. They laid down a mat to protect the flooring from the heavy traffic. All of my furniture was wrapped with moving blankets followed by moving tape. I was moving from up stairs into another upstairs and not once did any of the team member mention how hard the work was. They were very respectful to each other and to myself. After they loaded the truck we went to the new apartment and the unloading was a breeze. They placed the furniture exactly where I wanted it and had no problems making adjustments as other pieces came in. The lead mover was very informative with each document I was to sign, explained everything to me and answered all of my questions. Months later I cannot stop raving about this company, honestly the BEST moving experience. We are looking to move within the next year and I know exactly who I am going to call!
I highly recommend Square Cow Movers!!!We called them needing some very breakable and heavy items moved to multiple locations that day. They were amazing accommodating our needs with very short notice. Chris and the ladies in the office are very helpful and extremely nice. The crew that moved us could not have been any nicer. They were professional, friendly and very careful with our belongings. It is very hard to find great movers but these guys and this company did an amazing job. I will use them again!!!
We contacted several moving companies and I was very impressed with Square Cow. They send a representative out to our house to give us a quote for the move, John was very professional and gave us a quote. He followed up with us several times explaining the whole process. Very happy with move out day!
Chris and Chase did an excellent job helping us move some very large, fragile, and sentimental pieces of furniture. There were two large china cabinets in multiple pieces, two large grandfather clocks, and a few other items. They packed everything very carefully, moved it gently, and then unpacked it with care. Two of the heavy items even went up a tall flight of stairs! They were efficient and professional, and really so careful and helpful, plus they were super nice. I highly recommend them! Square Cow as very easy to work with as well.
I had Sekana and Bobby as my movers and they were extremely professional and respectful of all my things and of my home. I especially loved how well they wrapped my furniture and were careful of all the walls. I hope I dont have to move anytime soon but Ill absolutely be calling them again. They were awesome!
Fantastic experience. We moved from Houston to DFW and the team was professional, respectful and very efficient. They wasted no time and exceeded our expectations. The team really runs a clean operation
Eric and Bobby arrived on time, and immediately went to work on our move out. Courteous and professional would be understatements! Will definitely be calling on Square Cow Movers (and Eric/Bobby specifically) in 7 months when its time to move in...
Square Cow Movers Katy did a great job from the moment we called them to the moment they finished the move. Their price was the best. Everyone whom I spoke with on the phone was polite and courteous, and they answered all my questions. The two men Daniel and Zach who came to move us were very pleasant to work with and handled everything carefully. Everything arrived in good condition at the new address. And we love the fact that the company is family owned and operated and uses only full-time employees.We would definitely use Square Cow Movers Katy again!Thank you, Square Cow Movers, for your great service!
Square Cow did a great job! Thanks. I was concerned after having checked with some local movers that I would be disappointed. Then I ran across Square Cow. They quoted me a fair price, were on time, and did a sensational job following my instructions. Would definitely recommend.
If I could give ten stars, I would! The entire process was professional and friendly, my movers were excellent and Oliver, from the company, showed up mid-move, just to make sure things were going well. We had a three part move and every component went smoothly. This is my third time using Square Cow Katy, I wouldnt go anywhere else!
I had a great experience today with Square Cow Movers (Lukas, Zach, and Chris). They were very punctual, polite, and efficient. They were very careful with our furniture and even offered to help move some furniture pieces for us that were already on site. I highly recommend the company and these workers specifically for any move you have.
Great team, made my move very-easy even during coronavirus times. All workers wore masks and were very respectful of personal space. Highly recommend the team at square cow in Katy.
Used these folks for difficult complicated move out of dads senior living apt. I had to coordinate it from Victoria to move stuff from Houston to LaGrange. Had to call text and email multiple times to make sure details were correct with address dates times etc, and everyone was more than helpful. Schedulers, dispatchers, Katy and Houston managers and heavy lifters were all awesome. They were cheerful, patient and efficient as well as knowledgeable. And affordable. Wonderful people and company.
I’ve used Square Cow movers a few times and each time they have been great! Very professional, helpful, and efficient. They have helped me move both across town and within the same apartment building. I highly recommend them!
The whole process was easy and we had great service throughout the whole experience. I would definitely recommend!
They are a great company. There are no hidden fees. The movers are so polite. They are reasonably price. I love that the truck is painted like a cow. It is adorable. I also love that the manager/ supervisor calls before your move begins and afterwords to see if everything is OK.
The crew that helped me today, (Gilbert, Zach and X) were very cool and very easy to work with. Best moving experience I’ve had. These guys knew that time counted and did everything they could to make it as fast as possible for the customer’s sake. Good job guys. -T
First time using a moving company and I would definitely choose Square Cow again. I had Gilbert and Bobby help me out and they were both extremely efficient and very diligent when handling all of my items. Using them made moving 100x easier and they have some of the best prices around the area. If you’re thinking of using a moving company, Square Cow is the one.
I have always called Square Cow and so do both of my daughters because they are such a superior service . Always on time and professional, they bend over backwards to please. I highly recommend this company.
When you managed to find these at a really good price, and find out a month later that your chosen moving company wasnt gentle with your boxes. Tack this on to more damaged items.Picture frames of an important picture Id bought months ago are broken beyond my repair and have to be returned to Hobby Lobby for fixing. They also broke my sons decorative shelf; this was beyond repairing and had to be trashed. They dropped 4 crate shelves Ive made for him and Ive had to repaint and wood glue them back together (lets see if it holds). They damaged one of the leaves of my expensive FULL WOOD dining table. They also damaged a leg on my hand-me-down 70s FULL WOOD dresser. This isnt even counting how they put LARGE or HEAVY boxes on top of SMALL or FRAGILE boxes. I wrote FRAGILE all over those and even put arrows, but the movers didnt care. I do NOT recommend Square Cow Movers at all.The movers were pleasant and the prices were right, so we thought we were making a deal. Worst. Deal. Ever.Edited to add: Of COURSE they would respond saying they dont find me in their system. Im not using my real name on here!
Outstanding job again! Professional, hard working, no nonsense men getting the job done. Thanks Square Cow Movers - Katy, TX!
I just completed my move with Square Cow Moovers and have to say I am absolutely thrilled with the service I received. My crew hustled and completed my move in no time! They were careful to protect my furniture and TV and everything came out just fine, no damage. Great service and as good of an experience moving can be.
This was our second time using Square Cow and I would highly recommend them for your next move. Not only is the price very fair (no base charge, just a flat hourly rate which starts at dispatch), but they work quickly and efficiently. Weve not had any issues with broken furniture or damage to walls on move in or move out. Teams are friendly and ask great questiosn about your moving needs. Thank you Square Cow for another great move!
Amazing! We move quite often and these were the best movers I’ve ever hired. Bar none!
Highly recommend....very professional and did a wonderful job! I liked the manner in which they wrapped every piece of furniture so well unlike some other companies.
Fast and affordable service. Very respectful workers in Gilbert and Daniel. I highly recommend the company.
We were very pleased with the price, availability at the last minute, and punctuality of the movers. The 2 guys that moved our furniture were super polite and very hard working the whole time they were transferring furniture from one third floor to another third floor apartment. Great job guys! We appreciated your help and would definitely recommend and use this company again in Katy, Texas!
An easy 5 stars for Square Cow. I couldn’t of asked for a better crew than Andre, Don, and Ben. They were very professional and took care of all my goods as if they were their own. They didn’t milk the clock and the overall price was reasonable. I recommend this moving company and the hard working crew I had. Thank you Andre, Don and Ben!
Great experience!! Guys actually were able to come out earlier than scheduled and immediately went to work wrapping and loading. Nice guys, hard workers and they were able to finish faster than expected. I would definitely recommend Square Cow to anyone needing a quality and caring moving company!!
I hired Square Cow to move some large furniture from one room to another and install metal shelving in my garage. I hired them because of their location, price and availability, and they worked around my schedule. They called when they were on their way. Matt and the other gentleman were sooo incredibly helpful and I will absolutely use them again !!
It was easy and painless booking with square cow, I had to call and move my moving date and it was hassle free. I talked to Raymond when booking and moving my move and he was very nice and professional. The morning of my move i got a phone call letting me know they would be running a little late, when they showed up they got right to work. Me and my wife are very pleased with the way our move went, the guys we worked with were very respectful and did more than we asked for. Couldnt ask for a better experience.
My organization used Square Cow Movers this week to move a pool table. They did such a great job! We had no problems at all, Staff was super friendly and helpful and they got the job done quickly. Thank you so much for helping us! We will be using you again! Thank you!
Very professional and courteous personnel who showed up on time and worked diligently to complete move. Responded quickly to any concerns. Booking was easy. Took care to wrap all furniture.
We have used Square Cow twice now for our move from Katy to Austin. Our team was polite, thorough, treated our things like their own, and the BEST hard workers we’ve ever had. I cannot express how pleased we are with this team. Love these guys!
Square Cow Movers are nothing short of exceptional! I would highly recommend there services to anyone and everyone. Communication was timely and concise and management is always on top of your needs.I had 3 Gentleman in the moving crow that gave 5 Star service and care to everything we had to move.I wouldnt hesitate to contact them again if neededHighly Recommended!!
The two guys that came were very nice. I appreciate the care they attempted to make while moving my furniture. I can see it wasnt easy and I could not have done it myself. They did leave multiple gashes in the walls and should have wrapped the furniture in plastic instead of allowing their sweat to get absorbed in them. They did finish on time with a lot of breaks.
Great value, and fantastic skilled movers. Moved a very heavy sleeper couch up a very narrow winding staircase without marking up the walls at all. 10/10 recommend
I Love these guys! I moved last week and three very courtesy movers showed up and worked their butts off for me, They made a very stressful day stress free for me and my wife. Very polite and kept communicating with me all day through out the move, they made sure every item was where in wanted it and kept a smile on their face all day! I will use Square Cow Moovers for every moving need I have in the future and as well I would recommend these hard working guys to anyone and everyone
Square Cow Movers Katy were AWESOME!!! The 3 man team that were sent to move us were GREAT!!! They were friendly and personable, and didnt complain once about the big job we had for them (essentially 2 moves in 1). We did a quick walk through of the house when they arrived (they arrived on time and even gave a phone call as well) and then they were off loading boxes and wrapping and padding our big furniture pieces. They were not the cheapest movers, but they were pretty darn good and met all of the expectations I had set in my mind. For a reliable and smooth move, I would most certainly recommend and use them again. Thank you Square Cow Movers Katy.
This company is great they came for the second time to my home now and I will always use them they are really good and helpful I recommend them
The most respectful, courteous and kind gentleman moved us with Square Cow!! They even brought wardrobe boxes last minute when called the morning of with no problem. I cant recommend this company enough! THE BEST MOVING EXPERIENCE WE HAVE EVER HAD!
Horrible experience. I was trying not to leave a negative review. Now I’m seeing that most of my bedroom furniture was put back together incorrectly. Legs under bed are bent. Boards under mattress are not screwed. Legs under Chester are not screwed on tight. Would not recommend company to anyone.
Square Cow Movers moved my baby grand piano ad did a great job. They were professional, knowledgeable, and displayed concern for my needs. From start to finish, they were excellent.
Excellent Experience! Kevin was our teams leader and they did a fantastic job! They worked fast, took good care of our stuff, and were so polite and professional! Square Cow Moovers has earned my forever business! Dont move your stuff with anyone else!
We were very pleased with Stephen and Robert who took care of our move. They were efficient, careful and great to work with. We appreciate the hard work and professionalism that was performed by Square Cow.
If you are moving, do yourself a favor and use Square Cow Movers! Steve and Kevin were the gentlemen on my crew, and I could not have hand-picked two better people to help me! They called at 8am to inform me they were on their way, and arrived right when they said the would. They wrapped all of my furniture to protect it, were methodical in packing, and made sure everything was packed to where it wouldnt shift during my 800-mile move.I also had things I wanted to pack in my personal car rather than the UHAUL, and they were happy to load my items into it as well. They listened to direction, were efficient, and I just could not rave more!! Thank you again, Square Cow!
They are a phenomenal organization doing some quality work. Our move took about 20 hours and they were very careful with our stuff and ZERO items were damaged. A huge shout out to Chris, Nghia, Gilbert, Steve and the entire crew. Look no further that Square Cow Movers! A+ Rating!
These guys know how to run a business and make sure they are doing the best job possible! I would give Square Cow Movers 5 stars on service alone before we even got to moving day. They were extremely communicative throughput the whole process, personally called me to confirm the quote and discuss the process, and followed up periodically before our moving day. I asked for quotes from other companies in town and only received an email with a fee-heavy price for them, not even a phone call or follow up.On moving day they were equally impressive! Supervisors even visited the home to make sure everything was going well and asking for positive or negative feedback for improvement. They were extremely respectful with our items and Im so relieved we hired them to help us in such a stressful time!This company is beyond amazing and professional and fairly priced to top it off! If we ever move again, well use them again and recommend them to everyone!
Weve used Square Cow Movers twice (each time with different crews) and they have gotten everything right. Heavy furniture was handled like little to nothing and we got furniture into rooms my wife and I did not think was possible. Theyve been on-time. Theyve taken care of goods and have wrapped things tight. We are left with good service and my wife and I havent 2nd guessed when signing the check.
These people were very unprofessional. After booking our move we spoke to them about the date and what to expect twice. The story kept changing and after they showed up they tried to tell us all they could do was pack not move us. They ended up telling us they would not even pack us. Very unprofessional.REPLY TO THEIR REPLYThey used an excuse of “unsanitary conditions” when they found out that their scheduling mistake meant they would have to find another truck to move another customer. The manager even resorted to a lie telling us the two employees were barfing by the truck. I spoke to one employee and he was ready to pack as soon as he arrived. No barfing! Instead they made us wait nearly two hours before deciding to drop our job and not try to find another truck. Very, very unprofessional!
Moved on one of the hottest days of the year - and these guys barely stopped for water. They did a wonderful job and protected all of my furniture before they placed it into storage. Will definitely use them in the future.
Everybody hates moving. If you want to not worry about the worst part, then I would go with these guys.Great group of guys, very courteous and professional. Square Cow came as a recommendation from a friend and they met and exceeded our expectations.Showed up on time and were quick, efficient and handled our things very carefully. I will contininue to recommend Square Cow.
Love these guys! Super courteous and happy to answer any question I asked them. Working with these guys was awesome!
This company is the best. They are respectful, quick and friendly. The owner even showed up at my new location to see how things were going. I was very impressed and more than pleased.So glad I found you guys!!
I unexpectedly had to move the date of my move and a different company was unable to accommodate the change. Square cow jumped in and saved the day! The guys were professional, timely and fast! They finished my 3 bedroom home move in 3 hours! The rate was fair with no hidden costs. I would absolutely use them again!
Had the pleasure of working with Nghia and Gilbert. These guys are the most efficient movers I’ve hired. Great attitude and super careful with my things. Love the shirts to. Will recommend to all my friends and family. Thanks Square Cow Moovers.
Very pleased with the services provided. Movers were on time, respectful and friendly throughout the process. Not only respectful to us as customers but also to our property!
Andre and Brandon were absolutely awesome! They arrived when I expected, and let me know when they were on their way. They were very polite, professional, respectful, and very careful with my furniture. The move took longer than I expected, but I was happy to pay for the excellent service! I asked them to do a lot of little piddling stuff, and they were happy to oblige. They did everything that I asked of them without complaint or attitude. I absolutely hate moving, but they made it bearable. I hope I never have to move again, but if I do, I will definitely call Square Cow Moovers! I will specifically ask for those 2 fine young gentlemen! As a moving company, your greatest asset is your employees.As a side note, I bought them breakfast and lunch, and made sure that they were well hydrated throughout the day. They arrived at 8:30, but started the clock at 9 since I bought food, and worked until 7. I didnt expect them to discount time to eat, but they insisted. I probably should have bought their dinner as well! At the end of the day, I tipped them very well. These guys worked hard, and they deserve to be well taken care of. I am sure that they are well paid by the company, but dont forget to take care and tip for excellent service! Just my 2 cents worth. Those guys worked their butts off, and only took a break when I insisted.
On time, courteous, hard working. I was very impressed by the way they handled my furniture and protected the interior of the home as the moved things out and in the new place. I highly recommend Square Cow Movers!
Our experience with Square Cow Movers Katy was EXCELLENT! Carter & Kenneth were extremely professional, respectful, courteous and polite. They were on time and very careful about moving all our furniture and boxes from a second floor apartment to a townhome with 3 floors, while still executing the move in a timely manner. They did a great job and I highly recommend their service!
Wonderful company to move your things. They take great care of your belongings and work with you. Ive used this company twice and would recommend them to others. I plan to use use their services again very soon.
Hard working and respectful young men.Very courteous and friendly guys.Service like we received today keep customers coming back.
Corris and D’Andre were excellent!!! Quick and efficient, handled my stuff with care as if it was there own. Highly recommend!!!
This company did a fantastic job! Until just now, my family and I have been renters for the past 3 years. My wife and I have moved 3 different times in the span and our furniture is enough to fill a 3-4 bed 2 bath house. Being that we were on a tight budget in the holiday season, we selected the 4 guys/2 trucks deal for the minimum 2 hours - an hour to load, and an hour to travel and unload basically.The team lead was excellent (Andy I believe was his name). He came in, I told him the situation and that the biggest and heaviest furniture was the priority. He walked with me through each room, kept up, and instructed his team what our goal was. As soon as they heard the goal, they each went to separate rooms and began wrapping furniture. This already outdid our last moving company with the furniture wrapping and the team lead. They operated quickly and efficiently and got every large heavy piece of furniture out of the house in time and unloaded quickly and smoothly at the new house. We went slightly over the 2 hours due to having to remove and replace refrigerator doors but they did not charge for the extra time.This is where it went from great to amazing. After they left, we realized our ice maker on our fridge was not working, it was leaking water on the bottom, and the doors were not quite even. We turned off the ice maker since there was no point to it being on and the leaking stopped. We notified them that there seemed to be something damaged or not properly connected and the two managers came out the next available day to look at it. They repaired the doors unevenness, and tightened the hose down at the bottom that was leaking. They instructed me to call or even text them if the problem continued - a few hours later, still no ice, and a leaking bottom again. I notified the manager and he asked for a picture of the connector at the bottom. He went, purchased the part himself, came out again and replaced it. Shortly after that, no leaking and plenty of ice. All of this without any questions asked or additional charges.This was by far my best moving experience ever. I cannot give them enough praise or thank their entire team for the work they did. Fortunately for us, we do not plan to move again any time soon, but I am doing plenty of word of mouth marketing for them, and wish them all the best in the new year - They certainly deserve it!
Great company to use highly recommend that are personable and very respectful.
Great guys and hardworking.
I did have some hiccups but they’re amazing management team stepped right in and took care of me. They saved the day, I was so happy!Thank you Gilbert and for the awesome experience with you and your team member!
I would reccomend this company!This is a company that cares about its customers. I had some issues initially, but they were all taken care of and ultimately everything was made right. You can tell that people come first here, and rest assured that if there is a problem it will be taken care of properly!
Derik and his team have all been beyond fantastic. Some of the hardest workers I have ever met....I have had to move several times within the last 6 months and based on my experience with them (each time), I will be using them for every future move. They definitely exceeded my expectations! The guys who have moved me have been friendly, helpful, mindful of my time and so polite!! Thank you so much for taking care of me each time Ive moved. I am hoping to stay where I am for a while, but if/when I end up moving again, I will definitely be calling Square Cow.
Don’t hesitate to call these guys. Top notch service, another company fell through and they had a crew in 24hours on the day I needed. They care about your stuff too!
I used Square Cow Movers Katy in late October, 2019. The team was #38 with Steve, Tre and Christian. This was the 3rd time Ive used Square Cow Movers. Overall Square Cow Movers does a good job and I like the fact a Manager comes by to see how things are going and sometimes helps if necessary.Several complaints I had with the last move are: a surge protector, various wires and Amazon Firestick with remote were placed loosely on top of a box by an employee and placed in the truck. I planned to put them in a box. I didnt realize theyd been taken to the truck without asking me what I wanted to do about them. I found they were moved loose, which is against their policy, when I was by the truck toward the end of the move and the employee walked out carrying the items on top of a box.The remote control fell in the truck, the back opened and a battery fell out. While Im asking why he moved the items this way, which could have been lost in their truck, the supervisor placed the remote along with another one in the book box instead of handing them to me. I was left to look for the loose battery in their truck and on the ground by myself. I had to look through approx. 10 book boxes after they left to find the remotes! The manager whod arrived helped carry their dolly stacked with 5-6 book boxes upstairs which crushed the top of the boxes. This was done twice. I understand it saved time but I like to reuse the boxes and also dont want my books crushed.When I signed the paperwork at the end of the move I expressed both my satisfaction with most of their work but also my disappointment with the issues regarding the electronic items and the book boxes to Steve, Supervisor. He didnt respond at all. I assumed hed at least say he was sorry. We all want our items moved quickly since were paying by the hour but also efficiently and without damage. It almost seemed like the manager was rushing them to get to the next job and they started getting sloppy. After they left I noticed part of the black netting on the bottom of my box spring was cut/torn I assume when they removed the plastic wrap. I asked when they arrived that the mattress/box spring each be placed in thick plastic bags Id purchased but this wasnt done.I also dont like that the charges start when they leave their office not when they arrive at my apartment. This seems like a trip charge and doesnt benefit me at all!I spoke to a female Area Manager a few days after the move about these issues and a few I had with employees of the 2nd move. She didnt apologize at all regarding any of the issues I described! I find the attitude by some of the Square Cow management Ive spoken to during the 3 moves to be very snobbish and have terrible customer service. Others are nice and have good customer service. Excellent customer service is required when dealing with the public and with your customers!After this conversation, I spoke to a moving company in Katy who charges a lot less per hour for 3 men, has been in business for 35 yrs., has great reviews and the charges start when the movers arrive. I plan on using them with my next move and will no longer give Square Cow Movers Katy my business in the future.