Very helpful and knowledgeable which in todays auto parts world is huge.. most of the time you have to help yourself haha but they still have some gas in their tank

Quick and friendly staff. Had just what I needed.

These guys are great and very knowledgeable.

Always helpful. This is my go to place!

Pretty good IF the right staff is working. I get a lot of wrong parts from the younger staff.

Helpful staff and the store is easy to navigate

Traveling from Ohio back to Illinois our battery light came on. Looked for closest Advanced Auto and purchased battery online at the Kendallville location. About 20 minutes outside of town our car died. We called Advanced Auto in Kendallville and the person on the phone said he would bring the battery to us, along with tools so we could swap out battery. We then followed him back to the store so he could test the alternator. (Which was bad). Did not have one in stock but recommended we go across the street to a competitor which we know he didn’t want to do but knew we were 5 hours from home and anxious to get fixed and back in the road.This guy from Advanced Auto(which we never got his name) went above and beyond the call of duty to help us. He wouldn’t take any extra money from us for the help. We are truly so appreciative of what he did. There are still good people out there in this crazy world.Thank you Advanced Auto in Kendallville for making our car problem go more smoothly!!Keep up the great work.By the way. Had to go to Fort Wayne to get alternator but made it home safely.

Always have friendly help!

Closed no signage as to why.

Best auto parts store to go in the area. Mike the manager here is very intelligent. If you have a technical question I believe you will be very happy with his answers, and professionalism.

Parts cost more but they can get them in faster. Good customer service depending on whos working. The 2 working shortly before close didnt know how to return my core charge so I had to come back the next day.

Inconsistent and is now the circle K

Very respectful an clean

Theyve improved quite a bit, although some of the counter people need to learn more about vehicles in order to provide the correct part. Its usually best to take the old part in, if at all possible, for comparison, in order to avoid having to make another trip to get the correct part.

Very helpful getting a muffler and tail pipe to adapt. Thank you

Fast service. Always get me the correct parts. If you order online you usually get a percentage discount.

Was looking for turn signal bulbs. Books for parts had 2013 as newest year. Staff was helpful in finding and testing correct bulb.

Friendly staff, helpful. Ordered online saved a lot of money. Order was ready in 30mins.

After ordering parts and being told the time they would be in i went back to only find one of the parts ordered. was not told parts were not ordered, so waited for the next time i was told to expect them. Called ans was told by person selling to me he had told me i had to prepay for the parts, and was told this 2 times. i was not told and returned the part. i had aver 2 weeks involved in this mess, went to OReilly Auto, received one part right then and the other the next morning so i will not by or go into a place that blames poor work habits on the customer.

Great place with lower prices

Great place. Knowledgeable and helpful staff, and good prices

Everytime i come here i het really great service. The staff are friendly and knowledgeable for the most part. Was in bought battery and they installed in less than 5 mins. Overall a 4 star establishment.

Friendly and helpful

Resourceful and helpful employees. Love this location!

I thought closing at 9 meant 9 I pulled up at 855 a guy darted from the counter to the back to hide and the doors were locked. AutoZone it is boyz

Very helpful employees. Great prices

This place is a joke for the people are not to up on auto repairs

Great place to go if you need any kind of help with your auto

Very fast very clean and very polite.I had my part and out the door within 10 minutes

Good ppl I go here often

Best customer service in town

Not a fan. They arent as helpful as the people across the street but ya know...if they got the part you need in store, its an easy decision to go there.

Walked right in and right back out with what I was looking for, Thank You Advance Auto.

There nice and will help you with anything.

He was verry nice and helpful!

Anything parts wise you need! Computor check, bulbs, wipers, whatever you want!

Very good people that work with you

Fast service and selection

They can usually answer any question

Great people to work with

Helpful, willing to troubleshoot problems

Great Customer Service

They were helpful

Staff is not helpful at all

Extremely helpful,friendly

Awesome service

Very friendly staff..

Cheap auto parts

Meh

Ok

In and out service

Helpful