This is a relatively new building. Looks great inside and out.Service was excellent even though there are staff shortages. The chips are thin and crispy and not as filling as the thicker chios served in otherexican restaurants.As expected with Saritias the food came out quickly and piping hot. Was delicious. I had the poblano enchiladas which were fantastic. The ladies who got the taco salads were very satisfied. Will definitely go here again.
The paint department was fast, knowledgable, and nice. Parking lot was easy to get into and out of. There was a long line for registers when I went in, but it moved quickly. No problem with self checkout. Other employees were around to help with non-paint needs.
I could not find a help button nor an associate to help me. I went to a cashier to ask to have an associate help me on aisle 13. No one came. One guy was running around helping everyone. Nothing was stocked on the shelves and what I needed was in a box on top of the shelves where they store their overstock. Ive never been to a home depot that doesnt have a button to press to get an associate. Theyll also ask you if you found everything you were looking for. But not here. They need to staff enough people to stock theur products so they can sell them and so a person doesnt have to hunt down an associate just to get something already in stock. Its indicative of bad management at a store, for staffing issues, and corporate level as there should be help buttons here. This was a corporate decision as they do store design.
Tonight around 9pm we had a wonderful experience at the Home Depot on Veterans Blvd in Kenner,Louisiana. Derrick and Hunter were both so knowledgeable and friendly and efficient. They helped us find the plumbing parts we needed. They explained why the parts they recommended would fit and why those parts would accomplish our goals. It was a pleasure to be taken care of by these two gentlemen. Wish I had filmed my experience with them. It would be a great training video on how to assist a customer. Thanks for giving me the forum in which I was able to express my gratitude. Thanks
Ive come here on three occasions in the last week and its been well stocked and have gotten what I needed. Good location
Home Depot actually has qualified associates who will help you in their stores!I had a great shopping experience and HD is now my go to home maintenance location!And returns were not a hassle!
Overwhelmed with effects of hurricane Ida. Limited, very limited inventory. Cashiers for checkout would be great addition. Extremely long checkout lines. Lots of inventory dropped along lines where customers gave up, Dropped items and left. Ironically some of the items that I searched in the store to obtain were dropped off at the check out line. Give them a few weeks, or years and it will be back to regular old Home Depot.
Always helpful when I go there
Even with the crazy hours after the storm this place was very well stocked, the line may have had at least 50 people ahead of you BUT it was so well organized you werent even in line for more than ten to fifteen mins. Definitely took the stress off of you and gave you some hope of getting your work done after purchasing your materials.
Love this place has everything I need
Love it. Purchased everything I needed from HD. REMEMBER: Wall-Mart is next door. Any smaller sizes or cheaper brands are next door. Home Depot has everything you need.
Love the new self check out in the garden area. Always can find what I want here. Well organized and clean atmosphere. Hand sanitizer at each register.
Smooth sailing. They had the fuel line repair kit I needed...
Home Depot was Terrible. Bought on Aug 25th. It was IMPOSSIBLE to get anyone on phone. I tried everyday all day. Delivery schedule for Oct 1 between 1030-230 at 2 they were not here so I called to be told I would HV to wait YET another week. Oh no but I paid cash. Been waiting over a monthNot fair. I went with my recite to get a refund. Do not HV my credit yet. NEVER AG HOME DEPOT. Worst customer service I HV ever done business with
Manager named Tasha is rude as can be.Came to order 60 Sq of ShinglesPay and return with Trailer as there parking lot has no room for the trailer at the moment.As I tried to explain she looked at me and we don’t do that, turned her back and walked away.
Outstanding customer service! The Paint Department in particular was very, very knowledgeable and helpful! Thank you! They all deserve a HOMER AWARD!!!
I had a good shopping day, Im from Arkansas thank you.
I WAS ABLE TO GET AN ELECTRIC RIDING CART AS SOON AS I WALKED INTO THE STORE AND IT WAS CHARGED UP READY FOR USE. AND THE STAFF WERE COURTEOUS AND HELPFUL LIKE ALWAYS.
It was ok.I placed an order online to be picked up later thinking things would be quicker boy was I wrong.They looked understaffed; the 1 cashier lady appeared to be working 2 registers and had us stand here n there.After work I just wanted a quick in and out.What was I thinking?
This Home Depot is a fantastic location. Would give them 4.3 stars if partial stars were allowed. I have been going for years and have had only one negative experience when I ordered custom blinds from them and there was a miscommunication between me and the blinds specialist helping me. I was able to fix the issue on my own when the blinds arrived. Even in dealing with that issue the staff were friendly with me. I have used their tool rentals several times and their staff have always been friendly and have given me good advice more than once.
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Its cool! Didnt have what I wanted.
Always friendly service and find what we are looking for!
Great stuff service better than lowes
They have a Good System Going!Thank you!
Pretty good need more sectional experts
Easy to get help to find what I needed for what I had to do.Thank you.
Salesperson help with a price problem today. He walked four aisles down to get the correct price sticker for me Thanks
This place operates like a real Home Depot you vist in major metro areas. Get pro stuff for building by pros. The employees get me in and out very fast. If you want advice google it. If you want materials, go to Home Depot.
Home Depot and have a very nice place and still it is real good
Joseph in the garden dept was very helpful loading 20 lg bags topsoil today. He also made sure I got the product that I wanted. Greatly appreciated !!
Like the variety of different plants they have and the prices are reasonable
Nice clean store with good deals. Workers were friendly and knowledgeable
Always able to purchase what I need! Associates are very helpful! I am are very satisfied w/the services & prices are reasonable!#
Tried calling the Hardware department. After getting bounced around and Noone answering except the wrong department that would try to retransfer back to Hardware I decided to drive there while calling still... As I pulled in the parking lot the store HUNG UP ON ME! I was on the phone 12 minutes and 12 seconds and could not get ahold of the right department. So I assumed they were busy or short staffed.As I got in the store they had 3 people working Customer service with no customers. As I walked by the registers they had all open registers covered by staff PLUS 6 people standing in a line looking at the registers and not helping a customer. Just all talking with each other like it was break time. When I walked down the hardware aisle there was only one customer looking at items and on the other end of the aisle was one sales associate. I walked down to him and asked for help. The answer to the question I called to ask was a no. I could have saved my time, gas and frustration if they would have just answered the phone.During my visit I passed 9 people NOT working before I got to the one hardware guy who was in the aisle. Didnt look like he was working either, but Ill give him the benefit of the doubt because he was at least in his department.Next time Im going to Lowes!
Always have what you need.
Horrible service!!!! A week ago, I bought a bathroom vanity. Paid for it! My husband came back to pick up, and they told us, they dont have it! They do not know why they dont have it. So, they sold the product which already sold to another person!!! Very disappointed! I hope it will be a little help to others, not schedule a pick up from this store, just take it right away, or it will be sold twice!!! And you will not get your staff, even if you paid for it!
Great selection of everything needed. Thank you.
Don’t waste your time trying to get appliances here. We went in to get a washer and dryer set that another Home Depot confirmed this location had in stock. When we told the appliance saleswoman what we were looking for she told us they don’t have that dryer in stock. I understand that happens but when I asked her when it might get in she said they will send it when they send it. Then she told me they don’t have any dryers in the store and I should just shop online. The same product is $70 more expensive online than what they have displayed in the store. She was very rude throughout the whole exchange and never checked the system or the warehouse. I won’t deal with Home Depot again for any appliances.
Im so sorry to word this review .... with this wording.. however the African American staff was very helpful and tried there best to be accomodatibg.... a few not all ... the other staff was rude af..
Busy before the hurricane but lots of workers there to assist.
You can find anything you need there for your home. And the customer service is good!
Worst service ever, rude staff, curbside pick up is a waist of time, after I place my online order that they said same day pickup on march 08, they never got my order ready, at the first couple of days I thought that because it was a large order maybe they need more time, I called to on march 14 to ask what was going on with my order, a staff member was completely rude, didn’t even listen to what I was asking. They said that they will let me know when the order will be ready for pick up. They call me 2 hours later saying that the order was ready and I thought that that was very quick answer, to make the story short, I wait 1:30 minutes in my car after setting the pick up in the app, somebody came out to take my order number and never comeback. I walked in at the store at 6:30 pm after waiting for 1:30 (I got there at 5:00pm) to ask what was the delay, and they told me that curbside pick up close at 6:00 and there was nobody to help me. I cancel my order and promise never buy from Home Depot again I will take my business to Lowes or a small local hardware store. They didn’t even care that I was canceling my order.
Good service in the check-out garden area. Reasonable pricing.
Had everything needed to change out a hot water heater. Also, they give a 10% military/veteran discount.
Not sure why the police where there today, having a cop stalk me over paying for my water was about the most ridiculous thing I could think of, never mind having a little compassion for a person who just went 12 days with no power
Better experience after cOvid lol...
Cant ever leave without spending more than I wanted, always find stuff to use at work and the house.
Placed my refrigerator order, paid in full for my product, with estimated delivery date expectation set for 10/3. Notified via tracking confirmation that the delivery was reset to 10/31. Just a heads up for anyone ordering and appliance from Home Depot they cannot verify if a product is in-stock or back ordered until the upset customer calls a week or so later. This information was provided verbatim by the manager on duty. Seems backwards. Also this location transferred me over 8 times and ended the call prematurely twice during the process of simply trying to understand the lack of information the department could provide. For example, the customer service department stated that “appliances never answers their phones.” Not that it’s my business to know this scathing detail but just provide CUSTOMER SERVICE! The manager on duty (Cornelius) put me in touch with someone that could not help talking over me. No one but Cornelius would provide their name. This also happened in customer service. The staffing here is incredibly defensive and quick to push you off to the next individual. Don’t go to this location asking for help because you’ll fall incredibly short.
Did have all the parts for the vinyl fence. Had the fencing. But not the proper polls.
I find that this is as good as any home depot. Its a large home depot. I find it harder and harder to get assistance but that applies to most home depots, in my opinion.
Lawn mower sales person was very helpful
Who doesnt love HD? The only disadvantage here is that it serves a large population and it is always busy.
Great Job & Very Nice People!!!
All the materials gone but people are kindafriendly
Big place everything is easy to find and staff is very helpful.
Found everything and more. Great customer service.
Home Depot is good!! Its nice and big and organized well. I can spend hours in HD just looking at all the do-it-yourself stuff that is available these days!
Crowded with people who were getting supplies to repair homes damaged by Hurricane Ida.
One stop shopping for your home.
Terrible customer service. 1 employee working at the pro desk handling a long line of contractors ready to check out. Managers cared less as they watch this line stretch down the aisle. In our industry time is money.
This is still my #1 place to shop for my home, good customer service and the womens bathroom was very clean and smelled fresh! Thanks guys! 😊
This store is nice. Just not enough associates to help people in different departments. Their inventory is always available even if you have to climb to get it.Associates always very helpful and knowledgeable of their product’s. I laugh to myself when I see the different types of nuts bolts screws washers etc. I wonder how they keep inventory on all these little parts and the work involved.Customer service area always courteous and friendly. Check out is a breeze as there’s always someone waiting to help you.Just need more help in overall store is the only negative thing I’d say.Thanx for being here HDAllyCat Liz
Good deal employees could be a little friendlier but overall home depot always got what u need
Always seems like they only have half of what you need or is almost impossible to find w/o spending a lot of time searching. wood prices still horrible.
This is go-to store for a majority of my needs.
No roofing materials. In a time like this.
Great essay to find things that you are looking 👌 for.
A good place.
No cashiers, all self checkout and two employees watching over. I might as well swept the floor while I was there.
They where very friendly. The associate that help was very helpful.
Worst home depot as far for service. Waited two hours to get 2 by 12 16 foot. Asked three employees and they all said ok and left. They were so lazy because it was sitting on top shelf. Wasted 2 hours and I went to lowes and got it in 20 min.
Employees needs to be in a six months seminary in courtesy (at least 40 % of them)other than that the rest are friendly and willing to go out of their way to help out with whatever you need from the store
I hate that they no longer allow you to get cash at the register. Since they have eliminated cashier positions I can only assume that paying higher wages cost some ppl their job
Good prices, cleanliness and good customer service.
Its Home Depot, I could spend the day there... its like Disney for engineering geeks.
Always has what I need and the employees are helpful and nice.
Good store. Did not have the Zep High Output Spray bottle, but that is not stores fault, it appears Zep is actually out of stock on this item. It appears it is very popular during the pandemic. I will keep my eyes open for the high output spray bottle.
Too busy especially on a Saturday afternoon 😲
Great store and great service the staff was very friendly and helpful!!!
Real Great Service
Great customer service from the lumber department.
Tim he work in the applience section was awful. We asked if the washer we like had a ten year warranty and he said he did not know, when we asked him to check he told us no.
Parkin sux
The place is a big box store not much to say about it very little help if youre looking for something I think Lowes is a lot friendlier in my personal opinion
Great diy store.
Amazing, I love drop by every time I need something. Also they have nice prices.
Organized chaos everytime I am here.
Line was so long I left.
I bought 3 sheets of veneered plywood and had it cut by a knowledge man to exact dimensions. Can not get better than that.
While I was able to find what I needed, a lot of time was wasted looking for an associate.