If you’re getting your oil changed or a simple service, they might be able to do it. But transmission replacement. Go somewhere else. First off took them 7 business days for a job they promised in 2. They broke a piece and expected me to pay for it. After refusing to pay for it they then agreed to cover it. Finally got it back and it was leaking quite a bit. Owner assured me it was nothing his guys did. Said these things just happen. But for $551 he could seal it and tell me why it was leaking. I declined and took it to another transmission shop. They discovered that AAMCO didn’t put the seal in between the transfer case and transmission. Instead they used a silicon sealant. I called to report my findings and he did offer to fix it for free. But he should have done that in the beginning when I brought the issue up to him. On top of the seal not being done. They forgot two bolts in the bell housing, one other bolt was loose. And to top it off, they put transmission fluid in my differential instead of OE required 4 wheel drive fluid. They lack professionalism and cleanliness. My vehicle was covered in grease from all their hands. Not to mention the interior of my vehicle covered in oil and grease from dirty hands. (Nothing better than grabbing a steering wheel full of grease). Take your vehicle somewhere else when you need a new transmission. The other services they offer I can’t comment on.
This shop is extremely honest and have fair prices. I came here on the recommendation of a friend and found out that I was about to have been charged for new brakes (at a different shop) however, AAMCO discovered that I didn’t need new brakes at all. Luckily, I didn’t pay for work I didn’t truly need done to my car, thanks to their honesty. I did need my transmission fluid changed though and I did have them perform that work. I’m more than happy with their service.
I just had my transmission replaced in my ford fusion with AAMCO this week, they were super quick to get me in since it was my only car. The mechanics knew exactly what was wrong when the previous shop did not. Very professional and helpful, would highly recommend!
While on a trip our truck broke down outside of the Tri-Cities area. I called around to several mechanics shops but non of them could get us in for 3 weeks. Finally, I ended up calling the AAMCO shop in Kennewick Washington, and they were kind enough to get us in that day and even offered to stay open late if necessary to help get us back on the road again. Once our truck arrived at their shop they put four guys to work on it and ended up working past their closing time, ultimately they got the truck fixed and we were headed on our way again the same day.The customer service we received from the folks at AAMCO and the quality of work done by their team was outstanding, I am so very grateful for their sacrifice and hard work. Thank you.
All the staff there are extremely helpful, and always give great hospitality. My car had some minor issues. They fixed it, and even went back and did a free check up a couple weeks later when my Jeep had another issue, and even gave me some tips on how to take care of my Jeep. Since I own a Jeep, I know Ill be back in the shop at some point, so these folks will be my #1 from now on.
I love having a shop that I can trust to send my family to! They treated my son very respectfully and fixed his truck quickly and at a much better price than the dealership!
I was passing thru town and the dreaded check engine light came on and my battery died. Vince and his team told me to come right in and worked late to hook me up with a new alternator and battery. Thanks so much!!
Took my car is to get serviced and they come back with a list of problems for it. Yet when i got second and third opinions from other mechanics, my car was fine. They tried to get into my pockets for serveral thousand dollars. And one of the mechanicsthere admitted to me that none of them certified to be doing that kinda work. I would not recommend using them at all.
If I could give it a zero I would. They missed so many issues and transmission leaks. Opened our engine up without asking and never fixed our van. After 5 months still no fix. NEVER go to them they will rip you off of money and integrity.
Absolutely excellent service. Courteous, thoughtful people at a time when I was freaking out about my car. Thank you very much.
AAMCO helped get my air conditioning fixed so quickly. Travis was super helpful and informative! Will definitely be taking my business back in the future.
Disappointed in this company. Ladies it’s important you know about your car especially something like a transmission. These guys tried telling me my transmission was going out ANY DAY NOW as if it were urgent came and showed me metal shavings in my oil then insisted they return the oil back into the transmission but first strained it from any metal debris then broke my valve gasket which caused an oil leak. The front desk girl Suggested I by one from them a used one at the price $3200. They lied and betrayed my trust in them. The lady up front was very friendly the first visit the next visit she wasn’t so nice and seemed irritated and upset I had caught on to her scandalous tactics she tried to use against me by showing me the oil in a bucket with metal shavings that had a foul smell to it plus returned the oil back into my vehicle urgently advised me I get a new transmission. I got a second look at it and this new company was honest and found no findings of the transmission going out. They were shocked that AAMCO even put the old used oil back into transmission.AAMCO also removed my hood cover that protects the bottom of my car and did not put it back on proporly instead they left it hanging and dragging. My overall experience was disappointing and I felt very disrespected and mistreated. I should’ve never been treated the way they treated me. I am a woman and I do deserve to be treated equally it’s fair you tried to use me by damaging my vehicle in order to make a buck. Scandalous conniving company. My car is running A1 with no transmission problems. I’m still wondering where those metal shavings came from especially since my car has a magnet that collects debris like metal shavings? AAMCO you need to do better.
I would not reccomend this place to my worst enemy! I had the absolute worst experience with this company. Thank god I have family that knows a little about cars and services. They 100% overcharge here and will tell you your car needs services that it doesnt need to get every penny out of you that you can. Then to find out their mechanics are 100% not certified they get by hiring people with no certifications. I wouldnt trust this place with my kids bicycle let alone a vehicle.
The guys here were awesome! They got me back on the road quickly!
These guys are great! I got my oil changed and transmission flushed with them and they got it done very fast! Very nice people, highly recommend!
Hmmmmm havnt been there thus the 3 star, but i finde it hard to believe no one in the shop is certified since aamco certifies its mechanics threw its own training courses that usually come with pay increases to encourage taking the training courses when i worked for aamco it was required to take the courses for your job title.. transmissions are kinda specialised soooo dont really see your point as far as say a general automotive certificate goes.. most transmission builders i know are in house trained from a shop that trained them.. theres some online knowledge based orginizations that keep builders up to date on updates and parts interchangability. But all in all i dont actually see the point of the guy posting about certification im certified to build aircraft engine because its legally required but i figure the man who had been building transmissions for 40 years was plenty qualified to train me so gotta say whatever dude on your whole certification thing and guess what after i got certified to build aircraft engines i was actually trained to do the job in house at my first job rebuilding aircraft engines..
They treat you like family and will let you see the work they are doing as well as educate so you to have more knowledge.
For your sake, pay attention to the 1-star reviews and how recently they were posted. I made the mistake of not doing this. They had my jeep for an entire month with no work done to it, despite the fact that they had already told me that they started the process two weeks ago. The first time I called, they said they had put two customers before us because the customers were upset. The next few times I called, they said they had just received the parts and that they were getting started on it right away. Then they said they were waiting on a lift. Two weeks ago, they finally said that they had started working on my vehicle. When I called once more to get an update, the person in the office had no information on my vehicle. He promised to get us information the next morning but he never called us back. I decided to go in and figure out what was going on. When I went in, they told me that they were waiting on the parts. This made no sense because they had already told me they received them two weeks ago and had started the work, as I mentioned before. I plan on taking my vehicle elsewhere.Do your research and read reviews before you take your vehicle in. Dont just focus on their overall review score.
Do Not Take Your Vehicle Here!! There is Not 1 ASE certified tech that works at the Kennewick Location!! I wouldnt trust them to put gas in my lawn mower, let alone work on my rig!!
Great trustworthy shop! Ill be going here from now on for all my transmission needs. Great customer service as well! 5 stars in my book!
They are very friendly and they came and picked me up when I was stranded on the side of the road. Would very highly recommend! Very nice understand people
A+++ shop, highly recommended!! Had a issue with my truck while passing through from out of state. Made a quick phone call and was told to bring it on by. Shop diagnosed my problem (which I would have never found), made a quick repair which should get me back home to Oklahoma. In and out on a Friday morning with no appointment. Outstanding service!Professional, fair service and no attempt to sell me something I didn’t need.If you need honest auto work done in the Kennewick area do not hesitate to go see AAMCO!!
Words cannot explain enough how the owner of AAMCO has helped me! Vince and his entire staff are relatable, honest and willing to go out of their way to help people delivering an amazing experiance when car troubles can be stressful! The hospitality is why this is the only place in tricities I swear by! Hes willing to explain in detail whats needed or not for your vehicle in terms anyone can understand! Casey at the front desk is a saving grace and her customer service is awesome! They towed my car for cheap within a few hours of me calling when I was broken down! Support local!!
Unprofessional as hell really over priced and not one certification in the whole shop do not recommend this place to anyone
Really nice and considerate people, they have the best smelling soap and hand sanitizer in town lol 😆
They lie to and overcharge their customers and cause more damage in the process of “fixing” your car. Not surprising though considering none of them are certified.
Need your car fixed go to AAmco great customer service and gives awsome warranty work !
Their service was prompt and professional. I had my car to another shop previously oh, and they did not fix the issue at all. They had my car for two days, and my window ended up getting smashed out the first night it was there. So I was hesitant to go to another shop, but I just couldnt diagnose it myself. I went to Aamco they had it diagnosed within an hour of me dropping the car off, and they had it repaired by noon that day. Very professional, and very good work. Not to mention the pricing was fair. Will definitely be going there in the future.
Not experienced overpriced extremely unprofessional
Always a pleasure to deal with Cindy and Caine -- excellent customer service and very trustworthy.
This place easily deserves a five star review. If I could give more I would. The service and everything was absolutely exceptional. I was here visiting with my mother when my transmission went out in my 2006 Ford F-150 and they were able to get my truck in the shop diagnosed and a new transmission put in in two days to get me back on the road so I can go home. I appreciate all of your guys hard work ! Keep it up! I would highly recommend this place to anybody!
Rob took care of me promptly. Ordered the parts and got me in the next day, which I thought was wonderful. Had the transmission cooler lines fixed in 1 day. No problems.
Do not use this business.
They do a great job always
They did a awesome job at a really good price.
There were great. Did a comprehensive diagnosis, and were able to get us in right away. And they not only handled the transmission problem. There was another issue with the car being drivable and some repairs were scheduled to be done at another shop for those issues and AAMCO were able to fix that issue as well. Not only saving time but $$ without compromising quality of work. They do a great job, extremely professional and very nice and respectful. Whatever work the vechile needs in the future, if its a job they do thats where well be going and Ill be referring people to.
I have used this AAMCO for several services across my vehicles and I have always found them to be fair and honest in their diagnosis and pricing. I will continue to use them for automotive needs that are beyond my ability.
Larry and Tom could not have been more knowledgeable, honest, friendly and most important efficient. I came in needing an oil leak diagnosed. I had been told it was the main rear seal by another auto repair facility, so I wanted a second opinion. Turns out that wasnt true. I didnt and the leak was not coming from the rear main seal. They spent time tracking down the leak and changing my oil and filter. I am so glad I went to them and will definitely go back. Thanks again Larry and Tom. Much appreciated.
Customer service was awesome! Very polite very helpful. Everything was done as quickly as possible. Price wasnt too bad. All four tires were put onto my rims and then onto my car for less than $80
Good technicians!
Replaced my 2003 Volkswagen Golf TDI clutch and valve cover gasket. Excellent work as well as a true diagnostic with pictures and explanations. Manny is great. I recommend AAMCO in Waldorf. Their work speaks for itself. Thanks guys.
AAMCO in Waldorf, MD provides quality service. Their service manager was easy to deal with and limited proposed brake job to new pads, which was all that was needed. They have also performed transmission fluid change on 3 of my cars. I trust their recommended service.
Mark and the folks who work for him are really great guys. They do what they say they are going to do and do it for a fair price and with high quality. I really appreciate the way that theyve taken care of my car and would recommend them from minor to major maintenance.
The guys in Taylorsville, UT are honest, and very friendly. They dont talk down to me as they explain services and options, and they get the job done quickly. I sent my husband there to get his car fixed and although theyd never met him, they immediately remembered me after seeing his last name. The last time I took my car in for a tune up, they let me know that there was nothing wrong. They could have easily charged me for something small and I never would have known the difference, but honesty is important there. Ill be back!
Treated me right. If needed I will return. Good people.
I usually do my own car work so I tend to judge auto shops pretty harshly. I did not want to work on my own transmission so I brought my truck to AAMCO of Garner. They were professional and knowledgable. They met all their deadlines and Im happy with the work. I recommend this shop to anyone.
From the time I entered their office I was surrounded with managers, officers, and mechanics who were and are still knowledgeable, honest, friendly and eager to work with me to have my car problems (both mechanic and financial) fixed. Very quickly I discovered that I was dealing with social workers interested in my welfare and the upkeep of my car. The coffee was flowing and the friendship blooming. A problem with your car, go and see them, tell me I sent you. RMM
George and his team at the Vineland NJ AAMCO location are so professional and knowledgeable! They provided me with excellent customer service and made my experience easy and worry free. I have recommended them to all my family and friends!
Great customer service. The man at the desk was very polite and helpful. I had an appointment and they took my car right away. Will definitely be coming here for all my future oil changes.
Mark & his team have always been top notch! Great customer service - honesty and integrity are a priority - and I can count on driving away with all of my auto needs met! I frequently refer Mark at AAMCO and have always received positive feedback.
Aamco San Rafael led by McDonald and staff did a great job with our 07 ford edge. They provide right diagnosis and repairs, I highly recommend if you need total care care. Honest and they really care....good job guys...
The best, Jerry, the best!!!
I came in today to get my brake light fixed. The service was impeccable. I like them so much Im returning to them to get my next oil change.
I hate dealing with car maintenance because I know that - as a female - Ill probably be treated like a dimwit and taken advantage of. I hate the fact that I dont know mechanics, and pretty much meet these expectations. I was pleasantly surprised by my interactions with John at AAMCO on Van Buren when dropping my car off for an oil change, because he didnt fit the typical mold. He seemed nice and more interested in helping me than getting my credit card number. When I picked my car up later in the day, my suspicions were confirmed: I was treated like a customer theyd like to have return, instead of a paycheck to increase any way possible. John didnt tell me of any problems under the hood, or expensive items they thought were necessary or even worth considering - he said everything went well, and handed me the keys. When I asked a few follow up (nothing else was wrong? really?) he mentioned the 2 areas I could get looked at if interested in maintaining my vehicle at top performance, but reassured me that it wasnt critical and could be taken care of at a later date. Im so unfamiliar with this kind of treatment - i.e., not being screwed - that I was kind of in shock. This place was fantastic and Im definitely using them for the long haul.
I received excellent service. I will definitely be a repeat customer. So nice to find a repair place that is honest & knowledgeable.
Great customer service. Came in for transmission fluid change and service. Very satisfied and will return
Excellent service !!!! I was very pleased with the service that was performed on my car. This was my first time as a customer and I will be returning for all of my future car repairs. Thank you for the speedy service as my car was ready as promised.
Quick oil change and fantastic customer service. Ill be coming here from now on. Thank you!
Easton, PA: Professional, efficient, and did a great job . I started w/them 2 years ago for an oil change, and now, I get all my auto needs done there. Thanks!
Absolute awesome service, got me in and out in one day. They even took me home so i didnt have to wait there all day.
We got wonderful service at the Kennewick wa location. We were very happy with the price their attitude and how prompt they were when we came for our appt. got the job done to our liking will definitely be a repeat customer and will recommend them
Excellent service! They do great work and they always get me in and out quickly!
Very good customer service, very good work, and excellent price....Will most assuredly use these guys again....Most importantly, trustworthy....
Awsome stand up guys! Im from out of state and smoked my transmission on our tahoe. Had it towed there Sunday night. They called me first thing Monday morning had it diagnosed by 11. Told me I needed a new transmission unfortunately I could not afford the one that they wanted to sell me. But I had the truck towed out of there and went in to pay. They told me I owed them nothing and that they were just glad to help. Any other shop would have charged me the 3 hours they spent diagnosing my truck. Thanks again guys for all your help!
Had a great experience with this group of guys. Thanks for the fine work you did on my work vehicle.
Awesome Service. Bob is a great guy! Thanks for everything.
They took a problem situation and made it easy. Quick correct repair and above and beyond customer service.
If youre looking for honest service work by guys who actually know what theyre doing, go to this AAMCO - they will do a great job for a fair price!
Excellent service, & great customer service!q
I have been going to Brian & Luis for over 20 years. They have always been courteous and take care of my needs promptly and very reasonably priced.
They are honest, fair and do great work, what more can be expected?
Great service, honest and knowledgeable, Thank you for the great service.
Very nice and knowledgable, found my go to shop indeed!
Excellent service and nice staff. I will go there for my future transmission issues/needs.
Good service, staff were very respectful. Car runs well.
Excellant diagnostics and service!
Tom took care of me. They are spendy and I wasnt sure I felt comfortable leaving my car there only because they seemed not to understand my transmission. But those guys got me taken care of.
Friendly service.
EXCELLENT EXCELLENT EXCELLENT my shop for both cars
I would not take my car any where else.
Reliable service