Sunday, my car unexpectedly broke down and I called Firehouse Towing. The person answering the phone was polite and took my information. Then he called me within 20 minutes and said his driver was on the way. The driver, Dustin, arrived quickly. He was very nice, knowledgeable with a great sense of humor. He was professional and delivered our car safely to the repair shop of our choice. Thank you and we will definitely use this company again, IF we need another towing.
Thanks FireHouse for being so awesome when my daughters car was broken down. I appreciated the professionalism of the man who answered the phone at 8pm last night. When the tow was complete this morning, they let me know right away. Great communication! Hopefully I wont need your services again, but I wouldnt hesitate to do so.
The guy came to tow my SUV while I was away. No problems. Next call I had was the car shop letting me know that my car repairs were finished. Was a good day!
FireHouse performance is a great place for all automotive work, as well as getting motorcycles worked on. FireHouse Performance is also a Towing company, cheap towing rates, and the drivers will go up an beyond to make the towing process easy an friendly and 100% Safe! Always in great hands when you call FireHouse Performance!
A year ago I would have given 5 stars. .. now 1 is generous.. asked the mechanic to trouble shoot my car.. and change any cables that needed changing. Car was starting on and off. He changed the post which was already new.. $105.00 later I drove away and a day later ..still same problem.. the can kiss my azz .. never again.
The service was mediocre; the technicians were helpful and assisted with the problem of my car. The one star is because of the wife of the business is absolutely rude and crazy with her political talks. I was not there for that; I was there for my car
Great service good prices and dont have to wait too long to get a driver to tow my car any time I need a tow I contact Firehouse Performance
I called them because my son wrecked his motorcycle and it was 30 degrees outside and we needed a tow quick. They got there before I did...to the site of the accident! They were quick, professional, courteous and down right great. I highly recommend them for your towing related needs. 5 stars!! Thank you so much!
Great place to take your motorcycle to get work done Brian is a awesome guy highly recommend them
They were very professional and had my truck back to me the same day at a fair price.
Awesome. People are friendly., helpful. Great place
Have brought all my cars and motorcycles to firehouse for many years. Great work and great customer service. I live in Madison now and still bring my bike to Firehouse.
Great drivers - Leonard went out of his way to put our car where we needed it. Thanks again!
Great place to bring ur bike. Fixed mine within days. Will be bringing it back there soon for service
This is my favorite shop to go to... They always are professional and honest with they work... I definitely recommend this place.
Dewey was great.
I have used Firehouse performance for motorcycle work in the past. On Christmas Day we had to use their towing service. They were polite, prompt and professional, just like the work I have had done in the past. I can easily recommend them for the service you may need.
Mark is a really good guy, I love using this company for our tows here at Pfeiffers.
Fast and friendly services. Staff is exceptional!
Firehouse is excellent for all my Harley Davidson needs. The mechanic who works on my bike always takes the time to let me know about potential problems such as tire wear etc...their prices are at least 30% cheaper than the Harley dealer on all services. The Customer Service is excellent as they are always polite and will get you in for a quick service while you wait whenever possible.
They are communicative, polite, and always explain to me what i should do NOW vs. what i should do SOON to keep my car running. They are good at getting my car fixed on short notice as well. I keep coming back because Ive always been treated respectfully and have never been recieved condescension here as i have at other car shops in our area. Firehouse fields my potentially silly/inane questions with politeness and ease. Always do good work!
They do great work. Had to have them pick up my car after it died. They had it back on the road in no time! Mark was a great help and I’ll be going back.
Great place to take your vehicle. Very knowledgeable and professional. I dropped my car off with Mark on a Monday and had it back on Tuesday. I highly recommend Firehouse Performance for all your auto care. (Also heard that their towing service is pretty good but I have not used it. Fingers crossed I will never have to.)
One of the drivers parked across our driveway to hookup our neighbors truck. Soon after he pulled up we had to leave. After about 10 minutes of the driver talking with our neighbor he looked over and noticed us waiting. He asked if we needed to leave and we said yes so he looked around and said we could just drive through our front yard and go over the curb. That was something we did not want to do so we said we were just going to wait. After we explained that he simply gave us a dirty look and shook his head. Although he did quickly hook up the truck and leave after that.
My family has taken our vehicles to Bryan and Firehouse for near 15 years now, and we have NEVER had a bad experience with the quality ofwork or the price. Every individual there are great to work with and I would recommend them hands down over any place else.
Youre welcome. I should be thanking you for taking such good care of my vehicles.
Called to see when they could mount my new tire on my Road Glide wheel that I had removed. I was told to bring it right over if I could leave it for a bit. Dropped it off and got a call in about an hour that it was ready! The work was done properly, and the price was fair. Life is good! Highly recommend.
I have had our vehicle serviced twice here and I am more than satisfied with their work and their pricing! Extremely friendly and helpful, I would HIGHLY recommend anyone to bring their vehicle here! I will always bring our car here for any repair!!
Ive been searching to a decent mechanic for a while. When the one I found went out of business, I was directed to Firehouse. I thought they only worked on bikes but they have techs for cars too. I went in with what seemed like a big problem the day before Christmas Eve, turned out to be small and after an hour and 30 dollars, I was on my way. Great guy at the desk, honest, fair, all around great hidden gem. I have a new mechanic, will be sure to be back.
These guys are the best. They always squeeze me in even on short notice. Knowledgeable and friendly staff. And of course the price is right!
Absolutely the Best Automotive and Motorcycle mechanics in Kenosha! Every time I had issues with my vehicles or Motorcycles, they have come through with Quality service and fast turn around time . I HIGHLY recommend FIREHOUSE PERFORMANCE for all your Automotive and Motorcycle needs.Thanks Again, to all of You, for keeping my vehicles up and running!!
Great place fast and fair will go back
Did a serious upgrade on my Harley and has been perfect since. Highly recommend
Fast and efficient. Brought my bike in for a tire, while the tire was off they recommended rear brake at parts cost. Extremely happy with the results.
I was referred here by a friend around 2 years ago to get my brakes done. Excellent service and friendly guys. I’ve had them check out a few more minor things since then, which ended up at no charge to me even though it took time out of their day. Brian is honest and will not nickel and dime you. The least I can do is write a review! You have a loyal customer here.
Vehicle lockout, fast service, Edward got in no problems, would recommend.
Fast great service at a good price. This was my second time going to them for service. Both times I have had great luck and service. Drop it off in the morning picked it up in the afternoon. Pleasant people there and no surprises. This is not your typical repair shop.
I came to them with Landry list of things for a 20 year old fxsts they handled all my work on the bike from mounting tires to new wiring handlebars new fishtail. True duals brake light replacement wiring the list goes on and Im very impressed with this shop I wont go anywhere else thankyou guys for patience
Have to use them more than I would like too....lol...but they never disappoint. Have there # saved in my contacts.
Love Firehouse Performance, we were to bring my husbands bike in for service, but when we needed to bring it in. He had to work after they closed. So i called and offered options to get it there. They came and picked up the bike at our home, i called when they opened they had the bike picked up by 8:30am. Matt who picked up the bike was super nice and helpful. Brian and crew are awesome!! We bring all our vehicles there for service!
I have been going to Firehouse for over ten years now, and I always get the same fantastic service. They are always more than competitive, price wise, and the work and professionalism are top notch. Ive recommended Bryan and company in the past and will continue to do so, now and in the future. Keep up the great job guys! Thank you for all times youve gotten our cars in on a short notice.
Firehouse Performance was recommended to me by some friends when I bought my bike last year. I took it in this year for a complete service. When I called to schedule an appointment they were able to get me in right away. They were fast and courteous and they were upfront with what I needed done to my bike. I think the part that sold me the most was the family oriented part of their business. They have earned my buisness for years to come and I will also be recommending their services to others. Well worth the 45 minute ride it took to get there. Brian and Zack took the time to answer my questions and they are very knowledgeable. Thanks again.
Great job retrieving our skidsteer out of Chicago. (Almost Indiana) thank you
Excellent, reliable work. Very fair and reasonable prices. And really good people! They work on all my cars and my bikes. I wouldnt have it any other way!!!
I called for a tow, from our initial phone conversation to the truck being dropped off they were extremely professional. I have not had a better towing experience. I would highly recommend these guys! To the guys at Firehouse, thank you very much for your assistance!
Firehouse out did themselves this time.Not only blew away 2 other shops on price but also as usual gave great advice and over the top service. Got my bike back a day earlier than expected and everything was done perfect.Thanks to everyone at Firehouse Performance!
Good service. I made an appointment for Saturday morning to have the rear tire replaced on my Sportster. I showed up right at the time of my appointment and they were waiting for me. As soon as I got there, they took my key, took the bike in the shop and started working on the bike right away. I was able to wait for the bike and ride it home. I will go back to Firehouse in the future for any repairs on my bike.
Good, friendly, honest, and timely service here. I dont take my vehicles anywhere else.
Great people and great service!
I am so happy with this place. I am such a nut when it comes to who works on my motorcycle or car. Especially my motorcycle. These guys are so good at communicating and have VERY GOOD pricing! All the guys at the shop are just overall awesome. I wouldnt take my bike anywhere else. Not even for an oilChange. Just super happy with this place!N.Fricano
Guys did a great job, rebuilt the clutch and it shifts perfect. They did alot of other work as well. A shop you can trust👍
WONDERFUL SERVICE! CAME WITHIN TEN MINUTES AND GOT OUR CARS RUNNING!
Great place Bryan and the staff are spot on when it comes to service. Been bringing my bikes here for years, always reliable service. You cant beat the prices, I work with a guy who lives in Illinois and turned him on to Firehouse. Only place he goes now. Never a bad experience!! Drop off for a fluid change and walk down to the south waiting room. Thank you Bryan and to all the staff that always treats me right. So, add another 5 stars to it. Thank you, Bill Marrone.....
My man had our motor rebuilt from top to bottom. We are blown away with the results. The bike dynos off the hook and the price was what thy said it would be, plus they were quick to get the scooter under us again. ALL THE BEST Firehouse.. awesome job Thank you!
Brought my Road King in for the spring service. Also got new tires, Mark recommend Michelin tires and Im glad I got them too. They improved the ride thanks Mark!
They came to me highly recommend by people that had used them.Brian the owner is a man of his word! Understand that he is a busy guy, ( He is better than any one I know of) He kept his word, his guys rebuilt my harley motor quickly and perfectly to my needs, my high performance motor in the hands of a high performance team. Id use his shop or heavy rescue wrecker service without a second thoughtThanks Firehouse! You are the best around.
Again excellent job quick fast service....
These guys are awesome.....I called for a tow because my truck wouldnt start. After the driver shows up I tried the key again and my truck roared to life. Thanks!
Great work! Reasonable prices.
Have been a customer here for a long time. Theyve always done a great job and have been honest.
Ive had issues finding good car mechanics in the kenosha area, and this is the 1st reliable place ive found in kenosha! Fixed all my car issues with my falling apart vehicle. It is a small shop, so expect to wait a few more days to get your vehicle back but their work is worth the time.
These guys are the best ❗️ I come all the way from chicago to have my Harley serviced. Today I was stranded in Kenosha on a last minute ride. Steve came and got me started and on my way to work 🙏🏼This is what customer service looks like ❗️🏍 Thank you
I was kept informed of the progress of my repairs and it was even completed a day early so I could get on my motorcycle and ride. Great customer service!
Great, fast and friendly service. Will use again in the future!
2015 Firehouse came all the way to Franklin with a trailer picked up my 2005 wide glide, installed the S&S gear drive, tappets, cam, oil pump etc. Delivered it back to me still going strong after 3 years........
Had 2 different cars needing a tow and repair.Tow service was awesome and very trustworthy mechanics.Great job all around and we wont go anywhere else.TZupec
Great service and prices
Did great work on my bike
Just had rim and tire switched out. Fast service going back for spring service this week! Thanks again Bryan and crew
Excellent service with fair pricing
Nice guys who know what they’re doing
Good work at reasonable price
Awesome experience! Quick service and great prices
Honest shop, great customer service.
Outstanding work and excellent prices thats all I can say.
Prompt and curtious
Great service and prices really recommend
Poor service department...lost parts...put wrong size tire on my bike...and would not take the tire back.....had to go to RED LINE CYCLES to get the proper tire...put a kit in my bike witch tore up my oil pump and a cam.... just...not happy with there poor service....
I have been going to FireHouse Performance for many years now, the service I receive is by far exceeded my expectations.
They are the best in Kenosha!
They took the time to answer my questions and I saved money.
They are experienced and professional in their motorcycle service. I trust them with both of my bikes.
Great service, honest work. They know their stuff.
Always there for us!! Thanks to the Firehouse Performance team!!
Excellent work for years.
Making Goldilocks feel right at home !!!!!
Recommended for towing.
This place ROCKS!!! Service is awesome!!
Great service