Paid half money up front on contract in good faith based on Mission Statement. Date was set for work. A couple weeks before work was to begin two immigrant who spoke broken English showed at door step at 9:00 am. I received no text no e-mail or phone call. Dirty 14 foot truck with no ID on it they had no business cards hats anything to identify whom they were. Let them to basement one crawled in the crawl space and off they went. Tiffany the phone rep after I inquired about this decided to charge me 360.00 for loss day of work for her fellow employees 149.00 for loss of revenue. A tunneling charge for 100.00 an fee for discharge Line of 55.00. Zero work was done and she mailed me back the remainder of check for 1100.00 at least. Very unfortunate luck for me an my family.