The services performed by this business are awesome! They can fix anything and at a reasonable price! They are also the most honest mechanics I have ever met. My mother-in-law thought she needed new breaks so we scheduled her an appointment with them to have them replaced. Shortly after giving them the keys to her car, they informed her her breaks were still good and she did not need to replace them at this time. How AWESOME is that!!!!
This place is amazing! I know very little about cars and they never make me feel like I ask dumb questions. They explain things to me so that I understand. I trust them to diagnose issues and they are always upfront and honest about things. I appreciate them so much and wouldnt trust anyone else with my car!!
Best shop around! Staff is awesome. Owner knows exactly what he is doing for a truly honest price!
This place is amazing! Every person I have ever interacted with here has been so friendly. Great customer service and easy to communicate with. Quality work at an affordable price.
Had my timing belt replaced and several oil leaks fixed here. Honest and professional business. Owner and techs are very knowledgeable, they treat you like you are a person. Very fair prices and quality work. Highly recommend you support this local business.
I’ve been coming here for years for my car repairs and I wouldn’t go to anyone else. I recently brought my car in when it broke down on me. They were very honest with me about everything and kept me updated while it was in the shop. Prices are great also! I highly recommend them!
My Mazda 3 was in need of replacement axles and wheel bearings on the front of the vehicle. I almost decided to replace the vehicle after being quoted over $1,600 by another shop considering the fact that it is a 2005 model. Thankfully I went with a second opinion from Triad Import Specialists!My quote from Derek was less than half of what the other local import repair shop had quoted. Derek did his absolute best in providing me with a timely repair at a great value! Providing a warranty for the work is also a plus!I have taken this vehicle to other shops that are highly suggested by others and have always had a horrible time getting honesty due to the fact that it can be difficult to service the vehicle considering it currently is equipped with an ignition interlock aka “blow and go”.I would highly suggest Triad Import Specialists for any repairs you may need! Thanks again Derek!
Have been there twice now to have my Honda worked on. Both times were a great experience. Have really only dealt with Derek first hand and can say that he is honest, helpful, and very knowledgeable. Everyone else I spoke to there were friendly as well. I think their prices were fair also. I Highly recommend Triad Import Specialists if your vehicle needs service or repair!!!
These are professional. Mechanics,they are honest,they will give you a fair price.see Derrick or any employee will gladly assist you
Derek is great. Kind, flexible, honest.
Use to work for Derrick. He ia extremely knowledgeable, fair and honest. Cultivates relationships with his customers with compassion and humility.
Derrick was great. this place is fast, honest, fair and friendly. I would recommend them to anyone . Excellent place to do business!!
Trustworthy and proved the Honda dealership was not..! Dealership claimed I had a major O-ring leak from the oil pump on 2012 Odyssey and would cost 1K to repair. Brought it to TIS for a second opinion. TIS checked it at no charge. Let me know the leak was so minimal that I could drive it for a long time and never have a problem and said theyd monitor it at every oil change. If they did need to repair it in the near future it would be at least $400 less than the dealership. TIS found another leak at a different location that the dealership did not. TIS said it was also very minimal and the van could go a long time with no issue. TIS cleared me for my road trip from NC to FL. I had to beg TIS to at least let me tip them for their time. I put the $20 tip on the counter and ran out the door so they couldnt refuse a tip. TIS is trustworthy. I will continue to take my van to TIS and never return to a rip-off, crooked Honda dealership. Bring your Honda to TIS for expert advice, repairs, maintenance, all at a very reasonable price. Thank you TIS!
They fixed problem as requested yet did additional repair without authorization at extra charge. Had to wait to pick up my vehicle until my wife got off work so she could help tag team drive two vehicles. Then found lights on my car had been left on so battery was totally dead. This after they had closed Friday not to reopen until Monday. Took forever to get a jump start since I absolutely needed the car the next day. Unlikely to return.
Great job. Fair price and quick service.
Guys a very knowledgeable and professional real nice attitudes and they give you the feeling that they have known you for years!!!!! AWESOME BUNCH!!!
Had to get a timing belt, water pump and wheel bearing fixed on my Honda pilot. Jason was super professional and got all the repairs done in a timely manner. Highly recommended!
This place got my car sounding like new after 100,000 miles. Quality work and honest mechanics.
Everytime we have a car need, they are able to help us! This is our go-to car shop!!
Excellent service. Outstanding integrity. Extremely knowledgeable. They are patient and explain everything to me intelligently. I trust them without question. I will only have them service my cars
The very first day that Derrick and his business were open, I shared with him that he was going to be an absolute success, primarily because of his attitude about customer service and because he clearly was taking ownership of his business, at numerous levels. I am proud to say that, several years later, NOTHING has proven me wrong! These folks truly define the term, small business, when we use it in the context of the backbone of the American economy. Derrick is to be trusted infinitely to give you the straight skinny on your car repairs, and we highly recommend him!
Great service. Even though theyre always busy, they take the time to tell you exactly what work is needed and why.You get what they tell you youll get, you pay what they said you would pay, and the work is done when they say it will be done. In my experience, this is a hard combination to find. Englebert recommended TIS years ago when I needed a timing belt replaced on the Odyssey. Ive been taking my Odyssey and Passport there ever since and have always been satisfied.
Triad Import Specialists have been servicing both of my Honda cars for the past 3 years. I only have great things to say about their service, honesty, and craftsmanship. In the past Ive dealt with dealerships, other smaller garage shops, after hours mechanics. Not that I had problems with these guys. The dealerships are too far away, and sometimes costly, smaller garage shops only do the routine mechanical items; after hour mechanics are good if you can schedule an emergency within 2 weeks notice. Overall, Triad Import Specialists are hard to beat when it comes down to service and price. Ive also referred friends in the past, they also had great experience with Derek and his crew.
This Is A Good Place To Take Your Honda And Acura Vehicles..!!! They Fix My96 Integra, And Now Working On My Wife 2010 Honda Odyssey Replacing An Alternator..!!!!
Best guys and service! Thank you so much for great work done on my Sentra! We will be back!
This is a great place to take your car.
This shop has earned my complete confidence over a long period of time. Exceptional emphasis on honest and ethical service to customers. A real find.
Derek and his crew are the best Ive ever worked with. An Honest Mechanic!
Love this place they treat you right.
Knowledgeable young men! Great place to have your Japanese vehical serviced
Was not impressed. Dropped car off at 6:30 am after setting this up 2 days prior (was even told the 2 times that parts were delivered each day) & had to call around 2:30 for an update. Was told they hadnt had time to look at my car yet by the receptionist Haley, then told by Derek they needed at least an hour more to look at it but still wouldnt be able to do what may be needed done today because they wouldnt be able to get the parts & I would have to bring it back anyway if I chose to have it done. Needless to say, I went to pick my car up & received a call back from Derek later stating Haley overheard my friend mention Google reviews & he wanted to make sure I was happy. I told him I really wasnt & that id never taken my car anywhere before & had that happen. Then he proceeded to tell me how Jason had actually looked at it, spending an hour on it, what he pays him per hour, that he did do an adjustment on my wipers & how that hour wasnt charged to me. Was told too many different things & that brought up a red flag. Would not go back.
They do a great job everytime. Trustworthy on all levels!
I wouldnt take my Pilot to anyone else for service and repairs. Extremely honest, efficient, and dependable. They stand behind their work!!
Ive never left a review on Google. Happy that this is the first. Ive been using them for years to repair and for maintenance of the familys Hondas and Toyotas. They are always fair, competitively priced, honest, and accurate. Knowledgable guys!
They always go above and beyond to make sure my vehicle is running properly!
Honest mechanics with fair prices.
Fantastic customer service. They do great work.
Classy service, integrity, and honesty. I was very pleased from the first time.
Great service from these folks! (thumbs up)
Very friendly an helpful
Good, honest, & reliable service.
Always a pleasure working with Derek
Great prices and selection
Derek and crew are magicians!! Only regret is my cars run too well now and never see them.
Really great service.
Reasonably priced and trustworthy
You can trust this guy!