user
Metro by T-Mobile
1104 Key Plaza Ste B, Key West, FL 33040, United States
Appearance
Metro by T-Mobile

Comments
Ne
Review №1

Worst of the worst. They refuse to answer their phone and have data speeds less than those of 2G. No customer service unless you want to buy something. Spend a few extra bucks and go with a better carrier. Metro has no bandwidth and still throttles you even after a fresh billing cycle starts. Just baaaaad👹🔨

St
Review №2

I recommend everyone go there for a phone and make sure you ask for Glo shes amazing

Ch
Review №3

Excellent friendly staff. Totally resolved my problems in one easy visit!

Ra
Review №4

I would strongly discourage anyone from purchasing any electronic devices from this location. I have not had a problem with the cell service, however I purchased a $25 charger here and it did not work. What upset me is I went immediately back and tried to exchange it (within twenty minutes of the original purchase) and the cashier refused to, eluding that I had damaged it. Glad it wasn’t a larger purchase.

Me
Review №5

Nothing short of awesome service from Maggie! By far the best representative I have dealt with since joining Metro in 2015. Her excellent service started as soon as my family and I walked in. She greeted us with a warm smile as she walked from behind the service desk to greet us as we walked in. That has never happened before in my Metro experience. We had a small problem. She took initiative and called her manager while I was outside calling *611 to see if she could resolve. It took a while to getting everything completed. Other customers walked in all the while and she was still able to help them also; great multi-tasking! She was kind, patient, understanding, and most helpful. I hope management realizes the gem they have with Maggie and groom her for managment. Thank you from my family and I Maggie!

Os
Review №6

What happens to you with the Internet, it is impossible to open any application, leave the nerve and improve the Internet, we pay a plan and we do not want to be scammed and this is already a scam

Information
3 Photos
6 Comments
4 Rating
  • Address:1104 Key Plaza Ste B, Key West, FL 33040, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 305-879-3600
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:9AM–6:30PM
  • Tuesday:9AM–6:30PM
  • Wednesday:10AM–4PM
  • Thursday:11AM–3:30PM
  • Friday:9AM–6:30PM
  • Saturday:9:30AM–6:30PM
  • Sunday:9AM–6:30PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Similar organizations