Very great experience all the way around! Joel did everything he could to help us and kept his word about everything. It was the easiest and fastest car buying experience I have ever had! Thank you!!! The lady that did our closing paperwork was awesome too but I am sorry I don’t remember her name. Just an overall awesome experience!!! Everyone was so very friendly and welcoming!!!
Byrider worked with me and got me into a car I really like. Kim was friendly and helpful. I love their service and that there’s a warranty on the car. I feel more secure. I’m trying to rebuild my life and credit after a difficult time, and they were helpful and positive. I feel encouraged! Thank you!
A blessing in disguisea car dealer blessed me with a cargood car, new car for me,good termsFast processGood peopleGo seeByrider CNAC in KilleenBe Blessed
Great family service and they make you feel like family thank you to the men and women at byrider
Horrible company! They ask you right at purchase to leave a good review for them. I bought my suv in December, it has had nothing but issue after issue. The day I purchased it they rushed me through the contract and told me they mail my copy. The car salesman told me a completely different price and then I find out it was thousands more then what I was told! Then I was told my payments were twice a month, nope it is every two weeks. Then I look at balances owed - I been paying and my balance hasn’t gone down not even $1! Here is Jerry explanation “ All the deferred down payments are interest free, however interest starts accruing on the contractual balance the day of purchase and that is why for a few payments will go 100% to interest. It will start having principal taken out very soon and will continue to go down as you pay. If you ever have time please stop by the store and myself or Charlie will be happy to go over it with you.” - I been paying since December so it’s 7 months every 2 weeks of $194 payments n I’m still just paying on interest? And the owner says he will contact you via an email but the day he says he will call - nothing! I am a mother of 7 I work hard and they took full advantage of us !!! I do not recommend them to anyone!
This has been one of the best car buying experiences ever. If you are in need of a vehicle please do not hesitate to contact Byrider.The staff is straight to the point and extremely professional. Not only do they care about though as the customer, but the quality of the vehicle you are purchasing.Joel thank you for such a great car buying experience.
Made an appointment with Byrider back in May and put it off a ton of times but Joel was super patient with me and was super friendly when we got there and made my first car buying experience memorable! I 100% recommended this place if you need a car! Try to get Joel to help you if you need an affordable vehicle! He’s the man.
They were very nice and professional. Got me in and out in no time.
Nice place very customer friendly. They know there stuff. Also they are all about the customers. I would personally refer everyone to them cars are good and affordable.
Very customer oriented staff. This has been by far one of my best buying experiences ever! As soon as I walked in I felt like I was part of the family. The process went smoothly and the staff answered all of my questions. Would recommend to anyone who is looking to buy a vehicle!
Joel did a wonderful job helping me get into the vehicle that I wanted, with an affordable monthly payment plan. I highly recommend this company, they will go the extra mile for you.
I purchased a car through this company about a year and a half ago and has been nothing but headaches. When you first purchase the car they push you into doing a review not knowing that you’re going to start having trouble with your car weeks later. The payments are due every two weeks and there’s no grace period, they start hassling after day one and start threatening to repossess your car after a couple days of being late. They do not understand life happens and doesn’t want to change or modify your due date. By far the worse company I’ve ever done business with and I would not recommend.
Hi Joel, thanks for Helping for Finding an perfect vehicle for me. It’s was a great Conversation with you and working things out for finance.. I’m very pleased enjoying riding my New Dodge Journey. Thanks.. I would give a friend recommend buy this Byrider company..
Your team has been absolutely amazing since the 1st day I got my Camry back in June..which I absolutely love!! Today I went in for an oil change and let them know about my tire having a slow leak..they couldn’t find it at first but went the extra mile of taking the entire tire off car and finding where the leak was coming from..they went above and beyond for me and I truly appreciate all they do..if you guys are looking for a vehicle this is the place to go!! Thanks again y’all!!!
Very good service. Great employers. Fast service. Good cars. Everything clean. I am glad. Thank you very much for your service. Byrider the best company for buy a car.
Love how fast and friendly everyone is here they tell you everything up front
I am very pleased and satisfied with my purchase… Thks so much
I went in and let them know what i had and talked to Joel and Jerry they made it work and got me into a nice car with a pretty color!! they were all so kind and friendly!!!! i literally been here for 30 mins and already about to drive off the lot in my new car!!!! and the payments are affordable and in my price range!!! i recommend BYRIDER!!!!!
Every part of this car purchase was great. Left with my car same day. They worked with my situation, even when I thought they would not. Happy customer right here.
These people are awesome they do everything they can to make sure you have a good reliable car definitely recommend to anyone
Absolutely amazing in and out in a short time. They got me into the car I wanted at great payments.
Thank you for all the help! The kids and I are very excited 😊
Love Byrider they always get my husband and I right. We had car trouble they were very quick and thorough. Ben has the best customer service there. We will probably be getting our 2nd car through them. Signed Rinrick’s wife
I have never had the most amazing car buying experience ever. Everyone was welcoming and warm. They should me all my options and explained everything to my understanding. I am greatly appreciated for this experience.
The service guys took good care of my vehicle and got it back to me and on the road with no more rattle. Also the checkout process was easy and seamless, got charged what I was told with no additional BS other shops like to spring on you. If you bought your vehicle at JD Byrider you should definitely take advantage of the warranty and also use them after it expires. Services are still cheaper there, and its all done by certified technicians that are more friendly than the big business types at other shops
The best most friendliest place I went to buy my Volkswagen Jetta! It’s the only auto sales place that accepted my not so good credit which I am fixing with choosing Byrider ! The moment you walk in makes you feel comfortable til the time you pick your car feels incredible! After you sign for your vehicle you feel like you made the best decision!
I was in urgent need of a new car, Kim and Jerry were more than exceptional! It was a super quick and easy process and they were very thorough with all the information! I definitely recommend 10/10!
Nice staff! They will work with you the best they can i walked out with a new dodge avenger, thinking i would of gotten turned down because of my credit
My First experience with Byrider, Great friendly sales people, had great conversation with them.My salesman Joel answered all questions and the process was quick and easy.ThanksThe service team is Great, Friendly and go above and beyond to make customer Happy. Was quick and thorough.Thanks Byrider Service team for everything today!
Joel helped me in my worst situation with a great car that has a 3 year warranty which is rare. Thank you Byrider.Update:Byrider is still one of the best places that i used to buy my cars from. Great awesome staff. They made me feel loved and welcomed me in with open arms to the byrider family. My last two cars have been from byrider and I am proud to say that!!!!
Byrider is good in my book. Jerry is very professional and courteous and that goes a long way. Good credit, bad credit, repos? Please go see Jerry, Kim, and/or Joel they will hook you up!. Did I mention $10.00 oil changes, and a 3 year/36,000 mile warranty. Can you say WINNING!
Charlie and Kim were amazing. They helped us get into a car when no one else would. They made the process smooth and fast. Thank you so much!
If you are wanting to get a new car with people who know what they are talking about, genuinely care about getting the best car fit for your needs, I would recommend going to Byriders Killeen. Joel and Jerry are the most outgoing car salesmen that I have come across. They had me laughing the whole time and before I knew it within less than an hour and a half I was already in my new whip! 5 stars ⭐️⭐️⭐️⭐️⭐️
Joel was helpful from the moment I walked into the door. He informed me on the things I needed to know and found out what I was looking for (a car duh) lol. But Joel was nice & patient. Thankfully was able to get me into a car and Id highly recommend him to those looking.
Whew ! ALL l have to say is the stuff is absolutely amazing; single parent with three kids and not being mobile is a challenge. After spending all day at different dealerships, them not meeting my budget but expect me to meet theirs was unacceptable to me. Long story short; found Byrider on Google, called up there and spoke with Kim. She explained the process and how Pay here buy here worked and ensured that they will try to work with me. And my God after a long day they did. I went to byrider in an uber lol and left with a 2014 kia optima! Thank you Kim, Jerry and Ashley for going beyond to help me. But If you need a car go see them first before going to any dealership like I did you wont regret it 🙂
First time buying a car and I’ve been to several different dealers but byrider made it really simple for me! Very happy with my first car Joel helped me and it explained it all. Cheap and reliable. Recommend.
Joel was so professional. He took the time to ensure i fully understood the contract. Service was fast, easy, and very friendly. Their credit building program is perfect for those looking to repair younger shenanigans. ☺
Joel & Jerry at Byrider Killeen has helped me find the car that fits my needs and budget ( my pockets ) im excited!! Thank You Guys!
So far the customer service here has been excellent!! They really look out for you and that makes me happy. Keep up the good work
Friendly, Professional & Honest I’m definitely a happy customer.
Great Experience! Low down payment, and great service! Very helpful and transparent and very friendly staff!!!
Had a wonderful car buying experience with Kim!! Will recommend!
Byrider as a whole is just a great place to get a good affordable vehicle & build up your credit. On top of that you get a great warranty & excellent customer service. I will always recommend Byrider !
Kim Audino was great they all were. I think it was great that they were ably to help my youngest child get her first car thank you very much
This place is awesome! Joel was awesome, got me into something I like and worked with me with payments! Definitely recommend!!
Absolutely amazing working with Kim Audino!! They got me into an amazing 3 row car!! I’m so happy!!! Amazing company and they work fast!
Big ups to Byrider in Killeen, TX. Two people to check out is Joel in sales and Ben in the service department! Joel helped me get a car, quick and hassle free. Ben ordered a part for me, though it took longer than expected, his customer service skills are on point and hes very informative with his customers! Patience is a virtue, thanks again Ben!
Joel did amazing! Out of all the places I have gone, this is by far the set! You can not compare! Amazing customer service and will definitely work with you! Again absolutely amazing!
Joel was very professional. He took the time to ensure I understood the contract. Service was fast, easy, and very friendly. 😊😊, and we got ourselves a very reliable car
Joel in Killeen was great. Helped us get car the same day. Highly recommend them.
I was able to buy a dependable beautiful car for very little down and with terrible credit. My old Honda odyssey literally died on me and I was in a bit of a pickle and very hesitant to go and see your car dealer but I’m glad that I did because Jerry and Charles were very very nice and very helpful and they were able to get me into a very nice car.UPDATE: A year later the car caught fire and exploded. The Fire Dept said it was an electrical fire. Most likely caused by their shoddy service center. They left wires exposed in my my passenger side wheel well. DO NOT BUY FROM THESE PEOPLE
Big thank you to Joel! His patient with me was incredible. I work as healthcare worker and he worked around my schedule! Everybody there was very professional. Thank you for helping me out.
They were friendly and helpful I would recommend this place for anyone with 1,000Down or less👍👍👍👍😁.
Ms Kim was amazing everyone here works fast and shows so much love and compassion. I love them all
They are really nice, very helpful. They will read over contact with you. I got a second chance.Thank you so much Byrider in killeen.
I am very excited to say that Joel helped me get in a car with no problem I told him what I wanted he assured me that he would do everything he could to get me in a vehicle and HE DID JUST THAT !!! Great payments and he works with you there isn’t anything he can’t do go in there with a positive attitude and he’ll do the rest.
They helped me when nobody else have. The best hands down
My salesman Ben was a GREAT help!! Very professional and I was in and out of the dealership fast. Very friendly staff and they took their time and explained EVERYTHING to me. Wish someone would’ve done that when I bought my first car at 18. But overall a wonderful experience and I really appreciate you guys!
Great place! Great approval rates! Will recommend to anybody looking for an affordable car with not so good credit.
I’m very happy with the car I got from Byriders. Joel helped me and got me into a car. I filled out the app online one day, Joel called me that same day and got me into a car the very next day. He was extremely nice and professionally also.
Was very fast and quick. Approved for a car almost right away. Awesome customer service.
Love the people it was fast and friendly got approved in no time at all was inn and out in 3 hours instead of all day trying to get approved thank your byrider we will tell family and friends to go to you
HIGHLY RECOMMEND!!!!!!Joel & Jerry were awesome from beginning to end. We were able to get the car that we wanted.
Very please with the customer service and the overall quality and service I received I am so happy I came here and I recommend anyone else come in and ask for Joel he was very calm with me amd helped me through everything smoothly if I could or would be a 10/10 bucks
This Is an Amazing Place To Get Your CarsPlease Visit Them Today..
Real good experience easy check in process and very friendly people.They got me in and out in great time.
Fast great service. I was skeptical at first but they were upfront and truthful. I never felt pressure to purchase but thankful I did.
The whole experience was absolutely wonderful, and Joel answered all of our questions and really put my mind at ease. There was no runaround or wasted time, absolutely happy with the experience, will definitely use again.
Greatest and easy experience ever! The process was very fast and simple, Joel worked with me on my downpayment that fit my budget! His patience with me was incredible! Definitely would recommend byrider as a great car dealer and Joel as a terrific salesman!
Shout out to Joel he got us approved quickly. It wasn’t what we wanted but it was the next best thing and he sold us with the warranty fasho. Highly recommend him and Byrider. The car runs great.
Had. a wonderful experience with the Waco Tx store reffered me to a closer store to my home where their also had a great experience .. Thank you Melissa n Mr.Charlie from Waco and the Killeen store Thank You Joel .. Im super excited ..
Very easy to work with and knowledgeable. Fast process and very nice staff. Definitely recommend Joel was very helpful.
Everyone was very friendly and we were able to get the car we actually liked and wanted without putting a whole bunch down.
Staff was very helpful and great to work with. Maintenance team was very helpful and understanding of issue and professional.
Highly recommend this place to anyone int tge market for a used vehicle. Fast friendly service. Very flexible with all credit issues. Go see Joel and he can help you get started
Kim was an absolute queen, everyone here was fast the payments are great the customer service was astonishing. Best car dealership out here
They they were very generous and helpful very knowledgeable it was a quick and easy process. I would truly recommend them to anyone, thank you Jerry and Ben for your kindness and professionalism.They were even kind enough to call me the next day and ask me how did I like my new vehicle and if everything was going okay with it.You are definitely number one in my book.Again thank you all so much.
Awesome experience! Very helpful, fast and smooth! Friendly staff as well!.THEY REPOED MY CAR OVER A $200 PAYMENT! ASHLEY IS RUDE AND TOLD ME THAT THEY CAN REPOE ONE DAY LATE!!! TEHY NEVER TOLD ME THIS!! I WOULD HAVE NEVER GOTTEN A CAR FROM THEM! DONT GET SICK WITH COVID BECAUSE THEY DONT CARE IF YOU LIVE OR DIE!!!! DONT GET A CAR FROM THIS PLACE!!!!!!!! N
They made this process easy and PAINLESS!!! My credit definitely isnt the best ( Im talking 560ish-580ish ) and they were able to get me approved and out the door with a car the SAME DAY!!
Great Customer Service everyone was very polite. And it was so easy and fast approval.i would recommend for sure
EXCELLENT CUSTOMER SERVICE. Benjamin did an outstanding job in explaining the purchasing process. Worth the 5 Star Rating
Byrider is outstanding seriously I’ve never been more satisfied at any dealership until I came to these guys, they are a honest straight forward dealership, and they really do help their customers, weather you have good credit or not, even if you have repossessions, it doesn’t matter to them, they will still try their best to get on the road driving again, see they are not like those other used car dealership who are just looking to make a quick buck off you. They help and work hard for you. Thank you Byriders
Highly recommend, Joel was great and the whole team worked with me to get me what I needed.
Enjoyed my experience with Byrider great service with Mr Joel Wishne Thanks again
Joel our service person was very efficient on all things..I really like how they go over everything with you first..our experience was amazing and very fast..thank you all for getting us another car. Patrick Childers
Awsome experience, Joel Wishne was very help full and professional, he put us in a car that we wanted in 1hour and low payments and down payment. Very high recommend. Did I mention free 3 year warranty.
Great business and very helpful staff. Joel made the process fast and easy
Had a great experience with the one in Waco, but Joel in the Killeen JD Byrider was very helpful and got us into another vehicle without a problem.
I have never dealt with such a great experience at a car lot until i went to BYRIDER In killeen they was so straight forward and honest and they promised me that i would be driving off in a new car and not on foot and GUESS WHAT i left in my new car !!!! Thanks JERRY AND JOEL
They were real helpful it was easy in and out
Got a new SUV from Byrider! Our salesman Joel W made the experience a wonderful one! The whole process was quick and easy and we are extremely happy!
My experience at the Killeen buyrider location was amazing. First I did my application online and was approved, then I received a call from Ben, we talked about everything from income and down payment wise, rebuilding credit. After all that we set a time and date when I could come down and look at some vehicles, the whole process was a great experience. Walked out with a new vehicle thanks to Ben at the Killeen location, thank you for everything.
Great customer service. Kim Audino and the byrider staff got me right. Great experience.
Everything was seemless. Joel did everything he did to get me in a car and I am very happy with the process
The place was great gave me an opportunity when others wouldnt got me into a good car without all the hassle.
Great service program, great salesman Joel, got me a nice truck to pull my boat!
Thank you Joel Wishne for make it happen. I really love my car..
Great service fast and friendly everybody was nice recommended if you are looking for a vegicle
Thanks Joel, being your 3rd day you really seemed to know the company very well . I appreciate the hospitality. Thanks !Great company as well .