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Eastern Auto Center
1209 A, S Fort Hood St, Killeen, TX 76542, United States
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Eastern Auto Center
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th
Review №1

These guys were awesome. They were able to replace my entire A/C system quickly and their prices were very reasonable. On top of that they walked me through everything that was done and how it all worked. They kept me up to date with the entire process. Plus they are vet run and owned. Definitely going back to them if I have any issues that I cant fix myself

St
Review №2

What a great shop, would not trust my baby with anyone else

Ji
Review №3

Chris and his team are incredible. Got me in quickly and explaielned everything. Very fair price. We definitely will be back

Gs
Review №4

Great family owned auto shop! The attention to detail is always on the money. Even finding ways to save me money on work that needs to be done. I recently got a lift kit put on my truck by another company.I went to Eastern auto to get my A/C repaired. After fixing my A/C they retorqed my suspension as well! Chis showed me all the pictures of the work they did.Truck rides better than when I got my lift kit put on by the other company! You want good service go to Eastern Auto.

Kr
Review №5

This is the best shop around! The mechanics are incredibly friendly and will explain/show you what problem your vehicle has.

Se
Review №6

I can not express how happy I am with this place. Everyone is so professional. You are treated like a person and not just another job. They had my car in and out the same day. They offered a tow service to the shop and had my car diagnosed within 30 min. They got the part in and had the repair done by the end of the work day. This shop has earned my business for life! Chris I thank you once again on your excellent team and services!

Re
Review №7

Real people. Professional work. They do it all from tires to towing... oil changes to engine rebuilds. They even replace windshields and do body work. Call these guys. They know their cars.

Ni
Review №8

I havent been there yet but I hear good things about them lets hope and see.

Jo
Review №9

These guys know what they’re doing! Polo was super helpful and friendly and got me back on the road so quickly. As someone who doesn’t know much about cars, I was glad that they were so honest and helpful in figuring out the problem. They also have super affordable and reasonable pricing for towing to their shop. I’ll definitely be returning to them for future work on my brakes!

Ja
Review №10

Was referred by a friend and was very pleased with the service. Will use them for all future issues and refer my friends.

JU
Review №11

This is the only place I bring my vehicles when they need repairing or adjustments. That guy Chris is the one I talk to every time, he tells it like it is and very kind I give this place a 👍

Ca
Review №12

This shop is by far the best auto collision repair shop in Killeen. I was always told to get at least 3 estimates before deciding. I had went to 3 other shops and on my way home something told me to stop here. Out of the others they were the only ones that really took time to really examine my vehicle. They spotted a minor crack in my paint that had nothing to do with the damage I came there for and fixed that at no extra charge. They gave me the best estimate. I am very pleased with my decision to let these great guys do the work for me. My new car looks brand new again. I would highly recommend them to anyone that needs work done!!!

Ed
Review №13

This is always the best place to get your car fixed. Theyre fast friendly and easy on the eyeballs. they shoot a straight shot you always know what the price will be before they begin the job.

mo
Review №14

The manager (chris) has worked on my cars and trucks for 5 years. I have never had a problem with anyone in the shop. I wont take my vehicles anywhere else.

Ed
Review №15

I will never take my car anywhere else. I love the way they tell you what its going to cost before they start the job. I believe it is a family-run business and they are always very friendly and willing to take care of you.

Me
Review №16

These guys are fabulous!

Na
Review №17

Theyre fixing my car so they can fix yours too and its a 59 Thunderbird

Sa
Review №18

Great customer servicePrices are very reasonable for repairs done.

Je
Review №19

Eastern Auto is by far the BEST mechanic shop in the area. They are very professional, the work is outstanding and done quickly, and prices are the best in town. They stay late to make sure your vehicle is complete. Here soon they will be opening a body shop which will make their shop a one stop shop. Chris, Polo and their workers take PRIDE in fixing vehicles, which seems to be rare for this area. For service members stationed at FT Hood, this is where you want to take your vehicle. It was amazing to find a shop that doesn’t try to gouge you with their prices because they’re close to post.

Br
Review №20

Held our car for a month and when we finally got it back, It still wasnt fixed.

Ja
Review №21

These guys do great, fast work at a very reasonable hourly rate. Same quality work as larger shops like Mayo, etc. friendly and good at explaining what needs to be fixed and why. Don’t try to fix things that aren’t broke. Go check them out.

Xz
Review №22

This is the best auto repair shop Ive ever been to, I had a minor electrical problem that was fixed in less than an hour!! These guys KNOW what they are doing and Ill definitely be coming back !!!

Ma
Review №23

Best shop in town. Came in when my a/c went out on my car. The entire staff was super nice and attentive. When I was given my estimate the gentleman gave me several options to fit my budget. The work was done quickly. Two days later I went to the dealership for a free oil change and mentioned I had work done previously at a different place they checked the work that had been done and I told them how much I had paid and he told me THAT THE DEALERSHIP WOULD HAVE COST $2,000 MORE than what I paid. So not only do they have great service they have great prices and great work.

Ll
Review №24

I recently came to this shop and I had received the best customer service. Management was very friendly and attentive. The manager charged me $80 for a diagnostic which was the cheapest pricing I ran across and also goes toward the cost of repair which was a plus! I would highly recommend this place!

Lu
Review №25

These guys are superb! They work on all my vehicles including the business and never have I been more impressed. Great Service, Great Customer Communication and yet the best prices in town.

Ki
Review №26

I would highly recommend Polo, Chris and their team. They have been a gift from the heavens to me and son. And have gone above and beyond anyone in a business has ever had. Thank you so much for everything. And I will keep coming back.

Da
Review №27

My wife and I were out of town in Killeen, and our headlight went out. On our car that repair can take up to 1.5 hours. They did a terrific and fast job (30 minutes) for a third of the price we would have been charged at other places. I would highly recommend this garage to anyone looking to fix their car!

Sk
Review №28

Excellent service, fair and keep up to speed with the repairs.

Na
Review №29

If I can take my car there you can take yours

Wa
Review №30

Great guys very professional went above and beyond to help me get my wheels rolling again. This garage is run by a veteran and as a veteran myself I had peace of mind with these guys working on my car .Great job guys keep up the good work.

Kr
Review №31

They are truly a blessing! I now go to them for whatever car problems that I have.They are honest and give great service.Got my water pump and my junction box replaced here. I highly recommend them.

E
Review №32

They guarantee their work. Go talk to my guy Chris. Hes going to take care of you and your vehicle.

Da
Review №33

Honest and goes above and beyond for your car. Worked on my car past business hours and has my car from 87 working beautifully. Only place Ill trust with my car from here forward.

Ca
Review №34

I highly recommend this family owned business! They fixed my air conditioner this summer and I now feel like Im in the North Pole! 😉

Ra
Review №35

Ive been to Eastern Auto Center twice already and both experiences were terrific. If I were able to give more stars I definitely would. The whole staff is amazing and professional. They make everyone feel comfortable and educate you on the defective problem your having on your vehicle. I highly recommend and support this Family owned business. Theyre not about money, more for your Saftey and what they can do for you. My GO-TO Auto Center in Killeen.

Pa
Review №36

To say ive ever been speechless after a mechanic visit would be a lie. WOW! These guys are so knowledgeable,friendly,timely, and most important HONEST! The price is so great i even tipped. Recently had BOTH of my mercedes in AT THE SAME TIME...do NOT go anywhere else. They literally do everything and do it RIGHT.

Te
Review №37

Just Went In Today For My Air...And They Fixed It Wit No Problems!! Nice People & Great Customer Service❤❤

Ni
Review №38

These folks have done work on 3 different vehicles for me and its always done on time and without fuss. these guys are legit, trust worthy mechanics.

J
Review №39

These guys are amazing, with fair prices that wont break the bank and great service.Always willing to go above and beyond to assist new and old customers.

Du
Review №40

I have no complaints. They stand behind their work. Very family orientated!

Ya
Review №41

Disappointed to have been convinced that a belt be replaced. Spent a needless 95 dollars. They could have simply checked the alternator first (which did indeed need replacing) but made it seem like the belt needed to be changed first in order to test alternator, which is a pure lie.

J
Review №42

Best shop in killeen great prices friendly atmosphere, professional and done in timely manner when they say its ready is ready 👌 done right the first time.

ji
Review №43

This my 2nd time here for an alignmentSo far theyre precise on their methods (Align|Test|Align|Test)

ve
Review №44

Best Auto Shop Ive been to in the Killeen area, Great customer service, time management and end results with my vehicle.

St
Review №45

Great service and prices, everyones friendly, highly recommended.

IA
Review №46

Great Service, and Amazing Customer Service. #OYAB

Br
Review №47

My moms vehicle stalled a few weeks ago and we didnt know what caused the issue. We had her car towed to Meineke in Killeen on 1305 W Central Texas Expy. Im a pretty fair guy; I work in a service industry where it pays to be a decent employee and level with my clients. I understand everyone has a few slip ups, but the service we received at Meineke was by far the worst experience weve ever had in dealing with an auto repair center. We shelled out around $700 for a part that didnt fix the issue, we dealt with the sour and unprofessional attitudes of their mechanics, and we had a poor experience working with Meinekes corporate office. Meineke had Mamas car for a week and a half and still couldnt get the job done.Instead, we took my moms vehicle to Easter Auto Center. Eastern Auto is a smaller, family owned place right off S Fort Hood St. The family that operates this business is courteous, professional, and they listen to you. They know how to treat their customers with respect. The talented mechanics were able to diagnose my moms vehicle overnight and had it running the very next day. We paid an extremely fair price for the parts and labor. They recognized we already had so many issues with our vehicle and the circus freaks over at Meineke that they were reasonable in their pricing. We should have come here first. Ive never received this caliber of customer service from an auto repair center in my life. Ill be coming back here again and again. Im grateful for the hard work they do.

Da
Review №48

Dont get me wrong my vehicle is running but not right and like anyone u what your shot correct for your paper. Mine for yours not the place

Ro
Review №49

Very professional team with a real sense of urgency to make sure that the problem is resolved and the customer is happy. Great Job!!!

Le
Review №50

Best shop in town.Would recommend 100%

Ge
Review №51

Best in Killeen of all time. HANDS DOWN!!!!

He
Review №52

This place not only did a fantastic job on my air condenser they were friendly and worked in a timely fashion. They saved me nearly $400.

Ke
Review №53

Your vehicle could not possibly be in better hands, let alone for a better price.

Ma
Review №54

Great service

Lo
Review №55

Fast service!

JR
Review №56

Outstanding customer service

De
Review №57

Great car service

Su
Review №58

Wow, they evaluated my bus, they got to the point and they explained to me, they worked fast, and they speak Spanish. Love it !!!

Ja
Review №59

Excellent service.

mi
Review №60

Good service and good treatment

Ce
Review №61

Well

Information
100 Photos
61 Comments
4.8 Rating
  • Address:1209 A, S Fort Hood St, Killeen, TX 76542, United States
  • Phone:+1 254-630-1384
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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