They couldnt sell me the phone I wanted because it didnt pop up in their inventory. Time to switch carriers!

Great customer service! Lina was amazing! Switched from Verizon to Cricket. Smoothest process ever!

This place was great!! They had just what I needed amd thevstaff was SO helpful!!

Best wireless store in Killeen! Bianca and Jojo were so helpful and sweet and nice. I bought my daughter her first cell phone and they made the process so easy. And I witnessed their team work as excellent. Great job Cricket on hiring these two. Keep up the good work!!

Bianca is such a sweetheart! She definitely deserves a raise. Every time we come in she is so welcoming and has a big smile ready to help us with whatever needs we have and never once have we felt rushed or ripped off by her. Great job Bianca, keep up the good work!

Jojo was the sweetest and most kind employee. He listened to everything I told him and made great suggestions. If anyone is coming to shop this location, Jojo is the man to go to for all your cell phone needs.

I brought an unlocked phone that Ive had for probably three months, I was changing phone providers, and the lady there said it wouldnt work. And said I would have to buy one of their phones. Ive been with Cricket since day one and Ive never had to buy one of their phones. Ive always brought my own in. These people that work there are shady AF and will do anything to get a sale.

Great customer service. One of the best plans and for a low price. Definitely recommend this to anyone that wants a great service for a low price

Biannca is so helpful. I appreciate her assistance. She makes every visit quick and easy

Went in with my boyfriend and had a great experience the staff answered all questions we had with no hesitations. Glad we went with cricket loving it so far.

The employes are so nice and helpful🙂

The staff here is really nice I just switched to them from metro and enjoying my new phone and service highly recommend this store because the staff is really polite and they do their best to help you.

Had to come back the next day after I paid to switch and activate new service because they forgot the sim card... the manager was nice and apologized but the inconvenience was a bit irritating, the free phone with switch was trash selection. Hopefully the service is worth the switch.

Always helpful. No other phone service compares!

Good service, sometimes they have some things that I dont agree with like the $25 upgrade or insurance only covers this and that. Ive had a exerience with a damage new phone with the hardware inside and insurance wouldnt replace it plus warranty would only replace the phone and not the battery!

The manager Bianca or whatever her name is, she is very rude. Seems Like she was having a off day or something but she came off as a rude person I would say go to another place to do business.

Friendly but useless. Wouldnt give them a star. Daughter n law got a galaxy 9. By itself it froze. They argued that she tried to download something that she shouldnt of. Which she did not. Called samsung. Gave her a run around where to go. We live an hour away to be told we cant do that! Had to drive 3 times to austin! Customer service wasnt even in the United States!!!!! Will never recommend cricket or use a samsung product!!!!!

Fast service. No hidden cost. Hate the connection fee

Awesome thank you so much for your time and consideration

I will not be able to do Cricketwireless

Been doing business for years great business

Ok i guess i was at little ceasers pizza

The lady who helped us was so sweet, sadly they had a break in and phones stolen so couldnt fiddle with them. But they had the one we wanted for my husband

It fast and no problems and i can download my apps fast

I guess i never been i luv metro pc

Not nice to close the store at 5:56 and tell the customer through the window sorry we are closed.

Lady was very nice😁

Need better employees

Wouldnt give them one star they suck

Great company

Not good for me

Helpful.

Nice and friendly staff

What a surprise on the price

Very slow

Amazing service

Great

Staff is great!!!

It is a good place I recommend it they serve super well and very quickly

Tremendous offers, friendly staff and are bilingual

No no no