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Staples
3320 Stockton Hill Rd Bldg C Bldg C, Kingman, AZ 86409, United States
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Staples
Comments
As
Review №1

Everyone was so helpful when my printing order errored. Tiffany especially, in the printing department was so helpful and wanted to make sure my order was correct and I was happy. She spent a lot of time getting it right for me and never once was rude. She has exceptional customer service which seems to be rare these days. And also a huge thank you to the manager of the store as well, I didn’t catch her name she was great and helpful also and really made sure the mess up was taken care of! Thank you everyone!

Dr
Review №2

Everyone is so nice! they helped fix my computer and were very professional.

Cr
Review №3

Great place for all your office needs. Printing and copy department is wonderful. Didnt have a computer repair but did a check up on mine and got the results Id been looking for. Great customer service. Every one is a great help, friendly, very efficient and knowledgeable in all areas. Thank you to all the managers and associates who put up with me. Much love Crystal Holt

Ro
Review №4

Took my daughter to staples to get her school supplies. We got everything we needed at a very affordable price. The staff were very nice and helpful. Highly recommend staples.

Ti
Review №5

Lady at desk was nice when asking to get order stuff printed an said they would call when done the next day. Well I waited an never got a call so called them at 5:50 (thinking they closed at 7pm due to google) she said they were done. Didnt mention they were closing in 10 min. Of course only one in town...

Bi
Review №6

Stood in line for 10 minutes while staff chatted with customer ahead of me. When I got to the counter, they closed it! They sent me to another check stand, which they could have done 10 minutes before! Strangest thing was that they did not see amy problem with that level of customer service!

Da
Review №7

Most of the staff is very helpful here. Dont bother taking your computer here for repair. I took mine in and some female employee charged me over $300 to tell me it couldnt be repaired. She proceeded to try to con me into paying $500 more to install a new drive, etc! I took it elsewhere and it simply had a tiny virus in it. They charged me nothing. It still works beautifully.

Rh
Review №8

Just left and what wonderful customer service! The lady that helped us fax back to Arkansas was absolutely amazing! I can not believe I didn’t get her name. Thank you!

De
Review №9

Ariel in the printing department is very helpful and friendly

To
Review №10

Im an office product geek and I always find something here that makes me happy!

De
Review №11

Just went there to make copies at the self copy machines and the attendent said I cant use ink jet paper which I brought. None of their machines in the store can print on ink jet paper. I never had that issue before. They should have at least one printer for ink jet paper costumers as they sell personal printers and ink jet paper. Not happy. Going to UPS Store. They are better priced anyway.

An
Review №12

Excellent customer service. Very clean store. Knowledgeable employees.

Ba
Review №13

Always a nice experience. I just love the helpful staff.

Da
Review №14

Fax did not work that day. Employee was somewhat rude when I came back for refund 2 weeks later .Got refund.Over all employees niceWay over priced on all paper products.

Am
Review №15

Nice staff. Not exactly competent. No full copy center either. Better off going to the one on Havasu.

Th
Review №16

Staff was great always willing to help you when your stumped trying to have something printed on what ever

Tr
Review №17

Didnt have what I needed, however their customer service was good. Asked multiple times if I needed help by different employees. Prices are usually reasonable too.

Li
Review №18

The manager was very nice and knowledgeable. They need more employees! Also technical people!

Ka
Review №19

Couldnt help with what I needed but very nice and helpful

Ka
Review №20

Staples in Kingman have excellent customer service!! Very pleased with their attention to detail.

La
Review №21

Love going in here.. Employees are so helpful...

Ma
Review №22

I needed to copy some paperwork. They helped me with the project. They were very helpful.

Mi
Review №23

Very friendly made me feel right at home.

Ma
Review №24

Helpful sales people. Great customer service

Ta
Review №25

Very helpful with the Fire stick we purchased.

Sh
Review №26

Great service. Quick fast helpful.

Vi
Review №27

They were kind,courteous and very professional.

Sa
Review №28

The atmosphere is pleasant, items are organized, and customer service is excellent the staff is very knowledgeable on all of the products.

Ki
Review №29

David in the computer department was knowledgeable and very helpful.

Le
Review №30

Found what we needed easily plenty of parking

Al
Review №31

Quick and excellent customer service. Thanks to CSR Ariel!

Ja
Review №32

Does not offer wireless printing.a useless store.

Je
Review №33

Lied about the capabilities of a laptop because they NEVER HAVE ANYTHING IN STOCK EVER!!!!! Told me it was really close to the other two that I really really wanted just to get me to buy something. Also I have gone in there 3 times to buy a tablet and it too is never in stock! Than to top it all off I buy the 2 year protection plan and she tells me the info to register it is all there and I have to register it and its not anywhere on my receipt!!!!!!! Wow.....

J
Review №34

Grate place to stop and make a quick copy.

Sc
Review №35

Awesome, guy was fast, job done, out the door no drama. Need more like the print guy in Kingman.

Ri
Review №36

WORST customer service I have ever experienced!! I called at 3:30 on Saturday to see about getting three photos copied onto. card stock...thats it... three photos...and they said they couldnt do it until Monday. They did the same job for me yesterday (which took forever), and the files are right there on their computer, but they would not budge on rushing it. I needed the copies the same day, they knew that and they chose to be completely rude about the whole thing. I work in customer service and I cant believe this is acceptable store policy. Save yourself the frustration and dont go this store...just dont.

Jo
Review №37

Horrible customer service. LAZY, LAZY,LAZY!First, I was standing at the counter thatmakes rubber stamps as I needed one. Iwas told I would need to come back Mondayfor the finished stamp. I said I did not havethe time so was told wait for two hours.I was the only customer during this dialogueand another employee interjected this originalcomment, sorry, we have so much back logwork to complete. At this point I said forgetthe order and walked out of the store notcompleting my purchases amounting to about$215. I will never go back. There seems to be a history of this in this store, when is upper management going to wake up?

An
Review №38

I hate this store. It used to be a pretty good office supply store until they decided to become a tech store instead. Now, especially with the new manager they brought in from the defunct Bullhead store, they cant do ANYTHING right. The print shop has destroyed prints that have been brought in for mounting, print orders have been done completely wrong or damaged in shipping (my last order had to be redone multiple times before they got it right). No one will assist you with anything any longer and everyone from the manager on down is really rude. The last straw has come when I went in the other day to purchase three ink cartridges for my photo printer that was working just fine. After installing the supposedly new cartridges they turned out to be bad and destroyed the printer head -- as a result I was out over $50 for ink that couldnt be returned and a $200 printer that couldnt be repaired. EVEN IF YOU HAVE TO DRIVE TO VEGAS FIND ANOTHER OFFICE SUPPLY STORE TO SPEND YOUR MONEY OTHERWISE YOU ARE JUST THROWING TIME AND $$$ DOWN THE DRAIN.

wg
Review №39

Great place friendly helpful staff

Be
Review №40

Got 2 new chairs awesome

C
Review №41

I never sees to be increasingly disappointed by staples. The store, not the employees.

Ca
Review №42

Customer service ok it was 45 min to closing and they were worried about getting stock up.

Ka
Review №43

Every one was very helpful

Je
Review №44

Very friendly and helpful staff

Sh
Review №45

A great place.

Te
Review №46

Rude employees. No prices on items.

Br
Review №47

The Staples copy and printing department is consistently understaffed with poor customer service.

ja
Review №48

Due to lack knowledge of equipment, short staff, and equipment malfunction, took them 40min to ship 1 DVD. Will never go back.

re
Review №49

Its like I was bothering them to have them help me, they couldnt find me in there computer, my cards werent done right, not recommended

In
Review №50

Great service by Tamara

Mo
Review №51

No business center employee was nice

Ka
Review №52

Get my printing done here.

mi
Review №53

Great staff

Pa
Review №54

Service is awesome

Ni
Review №55

Going in here and asking for help is like your bothering them the staff and the managers are even worse ill stick to ordering online then deal with this store again.

Th
Review №56

I did not go to Staples.

Da
Review №57

Nice store

Do
Review №58

Fast and efficient

Er
Review №59

Copy machine broken

ja
Review №60

Ok

Na
Review №61

Ok

Ev
Review №62

Great

de
Review №63

Extremely Expensive!!!

Ra
Review №64

Limited supply

Pe
Review №65

Okay

Information
100 Photos
65 Comments
3.8 Rating
  • Address:3320 Stockton Hill Rd Bldg C Bldg C, Kingman, AZ 86409, United States
  • Site:https://stores.staples.com/az/kingman/3320-n-stockton-hill-rd-bldg-c?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 928-692-2125
Categories
  • Computer store
  • Office supply store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • School supply store
Working hours
  • Monday:8AM–8PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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