I needed routine maintenance when I scheduled and wanted them to check my tires. When I went in, the service rep was very professional, friendly and knowledgeable and when he couldnt answer a question about the phone problem I was having he got someone who knew involved. And guess what - the problem was my husband and I not knowing how to use it properly. They explained it and it works great now.We dropped the car off and was called about 90 minutes later to say it was done. I expected them to tell me that my tires need replacing, but was told I could probably go another year on them - great. They did suggest 3 other things to be done, but I only replaced the cabin filter which I knew from the prior oil change was dirty.I feel we got great service from Honda

Robert Munson was the first to greet me as I pulled up. He gave me an accurate estimate of the time my service would take and assured me he himself would come find me when the car was ready to go. Sure enough, after waiting in the large and very clean customer area, Robert came to tell me the car was ready. He also reviewed an inspection checklist to let me know the car was in great shape. What I really liked is that he didnt start telling me that I needed unnecessary repairs just to increase the price. And he made sure I got a car wash!!

Jared Stoutenburg and his Team are always a pleasure to deal with. No one wants to send the car away for major repairs, the first thing you worry about it the cost. He recommended a finance company so we could take advantage of a lower interest payment plan. That made the whole process less painful! And, as we know lots of parts are on back order, he called with updates so we knew what was going on with the car. His Team had a big project with this repair and I understand they really wanted to get the job done, working longer and extra hours. Very much appreciated.I feel very comfortable using Lia Honda in Kingston. Thanks to Jared. :)

I had a computer issue that was attributable to mice chewing through a wire. Sue Kelly and staff quickly identified the problem, order the required part and repaired within 48 hours. Once again, excellent, competent, timely and friendly service from Sue Kelly. Cant ask for anything more from a service department.

The service I received at Lia Honda of Kingston was excellent. My service advisor Mark Wertheim was professional and courteous. He was articulate and explained to me what was wrong with my car. I would recommend Lia Honda Kingston for car repairs.

My wife picked up her car from Lia Honda and when she got home, noticed grease stains on the drivers seat. I called was was able to bring the car in and Lia Honda was able to clean up the mess quick and easy. Robert Munson answered all questions I had and kindly apologized for the mess. I appreciated Robert Munsons help.

Battery blew the night before. Just pulled in and no questions about appointment took care of me. Really appreciate taking me as a last minute appointment.

Sue Kelly is professional Sue took care of everything and didnt have to wait long at all.And Honda is very Honest with you.And Sue make sure that you keep up with whatever need to be done.Thank you Sue.

Mechanics department rushes and makes mistakes because of it. Skipped my inspection and incorrectly installed a recall replacement.

Brought vehicle in for non-working side accessory lights. Car was ready when expected, Everyone especially Jared Stoutenburg were friendly, courteous and very helpful in answering questions and concerns.

Rob Munson always takes great care of my service at lia. He’s a pleasure to deal with

Excellent! Jared in service made everything happen in a good way for my sons 2007 Accord with 275k miles. What was most important was bringing me into shop to view the serious problems while the car was on the lift. There was no question what was needed. Big 👍

First time there. The staff are very friendly and informed. Also felt very comfortable with their Covid 19 precautions!!

Excellent service as always.

Friendly, honest, and pretty quick

Manager Sue Kelly customer friendly and very helpful

Great staff

Called because had a strange sound on my car. They immediately found the problem, fixed it and we were out in 20 minutes. Very professional service

Clean, professional, and courteous. Great service center and waiting areas

Weve been very pleased with the service here, i dont feel like theyre trying to pull one over on us like i have at other dealer owned service spots. honest people. i wish they had more loaners, though!

Great service, ask for Sue Kelly

Always comfortable and fairly fast. They make a very nice area to wait in. Service always listens and finds the problem if there is one.

Great service. But hope they moved to a better location. While waIting for my car to be serviced, heard gun shots fired nearby. Told to take cover behind sevice desk. Honda closed all doors while police searched area.

Who knew that taking your car to the shop to get serviced could be a pleasure? Anyone who doesnt have a Honda should get one for the quality of the service, quite aside from how great the car is!

I came in for a oil change, then I was told I needed over, $2000 worth of work on my car. I took my car to my local guy and It wasn’t urgent to get the fixes as they made it out to be.

Wonderful sales staff and service department!!

Great, fast and friendly service. Didnt have to wait long, which was a beautiful thing.... you know what Im talking about.

A very easy and pleasant experience. They have really comfy chairs to wait in, too! :-)

Great attention to my car service and nice checking in to making my appointment smooth and helpful!!!

Fast and friendly- its always a treat to talk to the employees: they are helpful and have a wonderful attitude.

These guys are always giving me money,I love them !

Went in to get a ground wire fixed. Got car back and they said I needed a knock sensor. Got car back with engine light on. I get knock sensor to put in myself. I find that they broke my knock sensor and hung the wire back away from motor. Poor service. They should have replaced the sensor at no cost. They broke it. Not to mention they wanted 242.00 dollars for something they broke.

Change my daughters airbags lickety-split

Outstanding service

Went in for a oil change

Looking forward to new location

Rip off

Friendly staff

Excellent Service