I’ve bought 3 mattresses here over the past 3 years. This store is the best. Andrew was beyond helpful, he spent an entire day replying to my million text messages, I had so many questions and he went above and beyond to reply to each one. Because of my work, texting was my best way of communicating, and it was not a problem for Andrew and this store. I was able to get the mattress of my dreams without spending hours in the store. When all our communications were complete I went in, got set up for payment and left. So easy!If you are on the fence about what type of mattress to buy, I highly recommend the store brand! After three years they still look and feel brand new! No sagging, no droopy edges. They sleep cool to the touch and are the perfect mix of soft and firm. I wake up feeling like I didn’t roll over or move once. They cradle your body.
My mom and I stopped into the Knoxville store and we were so impressed with Michael’s knowledge, persistence and friendliness that we both decided to purchase from him instead of a big warehouse or other local furniture store! We wanted our money to go to supporting a local owned company with such great employees!Lisa and Charlene
Andrew was such a helpful and kind person as a salesman. He also took time out of his business side to just talk. I felt like I met a friend that day! God’s blessings to you all, and thanks! P
Andrew was beyond helpful! He helped me and my Wife find the perfect bed that fit the both of our needs and we are more than satisfied with it. A great company and would definitely recommend!
We have been looking for a mattress topper for a long time. With all this no one wants to work so we dont have it Bedr mattress had it. They work directly with suppliers that are able to give them what they need. Price was a little higher than we have paid in the past but you get what you pay for. We got a lot of information to help us understand what they had to offer so we had choices, it was a great experience. Since ours was a special order we have to wait for it to be made. We are excited.
It has been a long time since I purchased a mattress. They took great care to be sure I found the one that was best for my needs. It was super helpful to be able to actually lay on it before purchasing as well! I would highly recommend them if looking for a mattress!
I went in not really knowing what mattress to get and Mike gave me such a great deal on a mattress and he was so knowledgeable and helpful. I pulled up bed frames to go with the bed and he knew what not to get and to get and gave me a ton of insight of what to look for. He also was so accommodating on my delivery date and time and I would 100% recommend getting a bed from this location! Thanks for your help Mike!
Wow! What a great experience! We called with an urgent need and one of the owners came to the rescue personally. With an 81 yr old sleeping on the floor, NO ONE else in town was willing to go the extra mile like Bedr Mattress! Cant give 10 stars, but I surely would.
Michael is very professional, very knowledgeable and quite patient while we were finalizing our decision. The mattress we selected is the best value for the price, and were very happy with our decision to purchase.
Have you ever walked into a place and think you know what you want, but after talking to an expert you realize that you would have done yourself a disservice if you did what you wanted to? Well Mike is a sleep expert for sure and ever since I got my wife a new pillow 🤯 life is changed (shh dont tell her this, but she sleeps with a smile on her face now). Definitely going here for any future sleep related products.
Mike and his team are absolutely great! Helped us pick out a great mattress to fit all our needs! Can’t beat Bed’r Mattress!
The guys took their time and helped me select the perfect king mattress and frame set for my grandson! They will manage the delivery and set up as well. They dont realize what a blessing they are as they are just moving through their day. God is good!
Excellent information & assistance with a replacement to a 10 year old twin mattress that had to match the frame and the other mattress!Many thanks!
First, I rather support local businesses than commercial. However the owner, Micheal Thompson, deserves a high rating because he truly cares and listens to your needs. He didn’t try to upsell. He listened to what I needed, my budget and made some suggestions. He will provide you with a lot of information or a little info to your choosing. He not only made sure that the product and the delivery was good but followed up with me on other matters we had briefly discussed that did not pertain to his business. He knew I was new to town and followed up with me in regards to other references I had asked him about. Thank you Michael for taking care of us as if we were your own. He is a man of his word!
My son and I arrived at 7:03 p.m. They closed at 7:00 one Saturday night. The gentleman running the store was about to lock up, but let us in anyway!!!He was very nice and courteous in helping us find what we were looking for!!Great customer service, a nice tight set of products to choose from, and great prices!Highly recommended - you dont need to go to a big box store for your bedding needs!
This was my first time buying a mattress and I’ve only looked at ordering one online. I was driving by and decided to pull in and get some more information. The salespeople were extremely nice, informative, and attentive! I gave them my budget and they went out of their way to show me options while reiterating the fact that I don’t have to spend extra on a mattress if I can’t tell a difference. I didn’t feel pressured to buy something out of my price range and left an extremely happy customer! 12/10 recommend!
We were in an emergency situation trying to find a good mattress as we moved my mother-in-law into a new home. The mattress we originally ordered online was the wrong size. I called around the area and the folks at Bed’r Mattress were polite, professional, nice and ready to help. When I got to their store, they were amazing and went above and beyond to get us the mattress that night even though it was late in the day. My M-I-L loves her new mattress. Thank you so much Team Bed’r Mattress!!! Outstanding customer service!! We’ll be back!!
Great customer care, great quality, and great prices. Best bed purchase experience we have ever had.
Bed’r Mattress listens to UNDERSTAND vs. listening to just hear. This is what separates Bed’r Mattress from everyone else! This is my second mattress from Bed’r Mattress and I could not be more pleased. My sleep is fantastic thanks to Chad and his team carefully taking the time to understand me and my wife’s needs and advise us on their best products (pillows, mattress, adjustable base) that fit our budget.The folks at Bed’r Mattress not only know their excellent products, but are also passionate about the quality and suppliers they work with. This passion is passed down to the customer and I could not be more appreciative. As someone who travels for work, one of my favorite things to look forward to is my bed when I get home. I don’t buy my mattress or pillows from anyone else and it MAKES a difference. Can not thank Bed’r Mattress and their team enough!
Bed’r Mattress is a must visit if looking for a new mattress…strong customer service, locally owned, trustworthy, quality products, and competitive pricing.
Love that they are locally owned! Very friendly, great customer service and very helpful in picking out a mattress. Would highly recommend buying your next mattress here!
Mike at Bedr Mattress was patient and thorough in helping me find the right mattress. His primary concern was for helping me sleep well, & not just sell another mattress. A man of high character, I would highly recommend Mike & his team at West Knoxville store
Mike understood we had a tight budget, and was very concerned to get us a bed with in our budget and one that would work for us. He did not just want to sell a bed he wanted to sell one we would be happy with and that we could get a great nights rest. Thank you very much Mike we will definitely be sending people your way!
We walked in ten minutes before close. Helped us with purchasing a mattress for daughter. It wouldn’t fit in my car and they offered to deliver it ! Totally above and beyond!!!
These guys are great! They go above and beyond to find the right mattress and are very knowledgeable. We are extremely picky and they were patient every step of the way to make sure we found the right mattress for us! Highly recommend!
Havent received the mattress yet but the service and prices here are great.
Great team, great brands, great store.
The owner was so thorough. His love for the product was very genuine. It was a great deal compared to other companies. I can’t wait to sleep in my bed!
Great service and extremely knowledgeable!There was No pressure to buy.Great company!Would return for my next bed!
Sales people were knowledgeable and listened to our needs. We were looking for a bed for a guest bedroom and they offered up appropriate options without attempting to upsell us which we appreciated. They even offered several options for delivery or pick-up on the new mattress.
Michael made our mattress buying experience absolutely incredible. Not only is he an expert in all things mattress-related, but he is also passionate about his brand and believes in his product! The second we walked into the Bedr store at Cedar Bluff, it was clear that these mattresses were high quality and designed by people who care about our sleep! We found an awesome mattress for our budget and cannot wait to get into bed each night. If youve been comparison shopping for mattress prices and specs, Bedr Mattress is the real deal. Go see for yourself!
I had a good experience here. The staff worked with me to buy an affordable mattress and delivered it quickly and professionally.
First the customer service was beyond exceptional! Didnt pressure us! We found the perfect mattress immediately It was delivered and set up quickly! I can honestly say this is the best mattress Ive ever slept on! Owner of the company was a great man to deal with! Will refer everybody I know that needs a mattress to them!
We had a wonderful experience buying a mattress from Michael. He really helped us figure out exactly what we wanted and did not pressure us at all. He introduced us to the Essentia brand which is all organic with no off gassing, which was important to us. The mattress also feels soft and comfortable but also extremely supportive. The delivery process was seamless and professional. We are so excited about our new mattress - thank you to Michael and Chad!
My husband and I shopped for beds locally and online for a couple of months. This is a major purchase for us and we wanted to get it right. The right bed from the right place at the right price. Some of the places were just trying to up sell us on something we didnt really want for way more than we wanted to spend. Some places we just turned and walked out of immediately. Some mattress types just werent a good fit for us. We walked into Bedr on a lark after having breakfast at the cafe next door. It wasnt even on my radar and while walking to the car we noticed that it was a bed store and decided to go in. Immediately upon walking in we felt good about this place. The sales guy (who we found out later was the owner) didnt try to up sell us. He went the extra mile to make sure we had all the facts and worked within our budget. We took a couple of hours to think/talk it through and returned the same day to make the purchase. They were able to deliver the next weekend. Delivery was great. The guys even took the extra time and effort to reassemble my bed frame. Overall it was a great experience and I would highly recommend them.
I cannot say enough good things about this business. Both the service and the product (Amish made!) were incredible. A special thanks goes out to Mike for taking time after work to personally deliver my mattress and box. Locally-owned and run by great people. If I have to spend it, this is the kind of place I like my money to go.
I was very pleased with the courtesy and knowledge of the store manager. I was presented with clear information about the mattress types and I was not forced to purchase something that I did not want. I highly recommend this mattress store if you want to help the local guy instead of the large, nation-wide stores!
My husband and I were having a hard time deciding on a mattress. My husband likes a firm mattress and I’m in the middle of soft/firm. After going to several stores we came to Bed’r Mattress on Cedar Bluff and found a sales rep that identified what spring support each of us liked and then helped us find a good compromise. Delivery was fast and convenient. I was so happy they hauled our old one away. We have been sleeping on our mattresses for a few weeks now and we are VERY satisfied. Great purchase and knowledge reps.
Great customer service. Delivery was when they said it would be. Very personable . Loved the product. Would highly recommend
Benjamin was super helpful and personable. He was very patient and knowledgeable in helping us select the best mattress for us. There are lots of options in store to test. We came away with a great mattress for a price that was better than we anticipated, honestly. Financing was easy and reasonable. Definitely satisfied with our experience and would recommend this company to others.
Very knowledgeable of other products, not just their own. Company has great warranty and locally made!! Very happy with service so far!Thank you!!
Best nights rest Ive had in a long time thanks for helping me with my choice
Jamie went the 2nd mile ... And the 3rd and 4th mile to help me find a solution to our spare bedroom. She was knowledgeable, creative, and low-key. I always felt she was working to help me, not sell me. Thank you.
I had a great experience purchasing a mattress set at this store.. They were not pushy or overbearing, but were very helpful and accommodating. They listened to what I wanted and didnt try to talk me into anything I didnt want. After they patiently waited while I tried several mattresses, I ended up picking out a high quality mattress set within my price range. They were clear and upfront about the pricing and didnt try to tack on anything unnecessary. And because I got the 120 night guarantee, Im not worried about any extra charges if I were to need to exchange the mattress due to discomfort. I will recommend this store to my friends and family.
Enjoyed the Cunninghams and greatly appreciated the knowledge and expertise concerning mattresses.
Needed a new bed for my daughter but it started pouring rain when we got to the store. So the owner offered to personally drop off our mattress on his way home. Great experience!
Great experience! Jemiale was great. Helped us narrow down which mattress was best for us. Wasn’t pushy like so many salesmen and was very educational regarding the type of mattress that best suited us! Will recommend to others!
Super nice! They had exactly what we needed. My kids love their new beds.
After spending all day making a bedroom for my mom downstairs due to her declining health, we arrived at the Bed’r Mattress at Cedar Bluff right near closing time.. Mike was really great. He was very knowledgeable and informative about the different types of mattresses and helped us find the perfect one for my mom. The great quality, pricing and customer service at this location really made shopping for a mattress a very pleasant experience. My mom loves the mattress, and is still raving about how well she sleeps now.
Prompt response to my questions. Willing to move mattress so I could try it out. Friendly service.
I have bought a total of four mattresses from them and have been very happy with my experience every time. They treat you very well, very knowledgeable about their products, no high pressure like you get from other places. They just explain everything to you and let you make your own mind up. The product and prices are great. I would not even think about going anyplace else. Dustin is the best. Also the delivery guys are great, they show up when they tell you and are very professional. I can not say enough good things about them. I do and will recommend them to all my family and friends. Thanks again Dustin for all that you have done for me and the others that I have already sent your way and intend to send you more. Bobby Lee
If you are looking for excellent knowledge of mattresses, how they are made, and who makes them under what name and pretense, visit Mike at the Cedar Bluff Bedr Mattress store! If you are looking for an honest presentation on the bed that will fit you, your goals for sleep at your budget, visit Mike at the Cedar Bluff Bedr Mattress store!! Our experience was all this and more. Because our sleep, and the sleep of the guest in our home is ranked up there as most important, we left with confidence that we found exactly what we went to buy. Additionally, what retail sales person AND owner of the store sits across the table from the consumer anymore and says, I am here to serve you as the customer. Tell me what and all you need, I will work with YOU anyway I can? Mike does. If you need a mattress, look no further. Visit him soon!
Michael is one of the owners of the company and his concern for quality is evident as soon as one walks in the door! He spent a great deal of time with us helping us find the perfect mattress and bed. We actually came here based on the experience of two friends of ours that also left five star reviews. Great service, great prices, great owner!
We had an excellent experience at Bed’r Mattress! We were kindly greeted and helped without pushy sales at all. Worked wonderfully within our price range and gave us time to discuss with no pressure. I highly recommend Bed’r Mattress!
We helped our son move to Oak Ridge, TN, from Michigan this past weekend and had an incredibly hard time trying to locate and purchase bed rails for a queen-sized mattress. We had been to several other local establishments and this store was the ONLY one in town that had them in stock to purchase and to take with us. I would highly recommend that you contact Amber for any of your future bedding needs. Shes super friendly and very knowledgeable of the products in her store.
They have great customer service the lady worked with my husband & I to find the perfect mattress for us. It wasnt an easy task either lol but she was patient and explained all the different options to us. We ultimately choose a perfect mattress for us & cant wait to get it. I highly recommend them to anyone shopping for a mattress.
My husband and I have been looking for a mattress for almost a year. Michael taught us so much more than we thought we knew, that we went with a mattress very different than what we thought we wanted. We couldn’t be happier with our decision to shop here with such knowledgeable people, low pressure sales tactics, and great warranties— not to mention FABULOUS mattress selection to choose from.
We got the mattress we wanted at a good price. Mike helped us weigh the pros and cons of different mattresses and helped us decide what was what was best for us!
Mike was great to work with! My husband is having surgery, so we needed the right mattress and quick. Mike is so knowledgeable and doesnt try to push you towards a specific brand or type. It was really a great experience!
JeMiale was great to work with! He took the time to let my son try many different mattresses until he found the one he liked the best. Very friendly, knowledgeable, and professional!
By far the most professional, comprehensive review and explanation of the differences between types and brands of mattress. I wasnt steered in one direction or another. I was educated and got to make my own decision. Thank you for everything! HIGHLY RECOMMEND!
Thank you Benjamin for the great customer service. I was looking for a knowledgeable person to walk me through the information to make an informed decision on a mattress purchase. Thanks again.
We had a great experience! We were able to find our bed with the help of their staff. They do not use any pushy sales tactics! Excellent!
What an amazing place to shop! We didn’t feel pressured to buy anything. The owner was very very knowledgeable and really made our experience buying a mattress and bed frame easy. Great experience!
My husband and I had a wonderful experience working with Amber Stanford yesterday. She helped us find an ideal mattress set for our budget and comfort needs. We are very pleased with our purchase and recommend you stop by for a good deal.
Professional and very helpful in helping me choose a mattress. Transaction was smooth and quick. All my questions were answered. I’m looking forward to delivery!
We were trying to find the perfect mattress. We found Bedr Mattress to not be the place. The disconnect from the salesman wasnt friendly and the prices were common with other stores. A nice store but the salesman wasnt engaging enough. Not very friendly.
Very helpful, good staff knowledge. Talked to us professionally and did not pressure sale just wanted to inform. Recommend this bed store over many others.
Jemiale was very nice, helpful and knowledgeable. So glad we decided to drop in here when mattress shopping! I havent received the mattress yet but I think Jemiale helped me to choose the right one. Cant wait to sleep on my new mattress!
The experience was great! Mike was very informative and really knew his stuff. I paid with Amber who kept up a fun conversation and went over the delivery process .There were two other members (I did not get their names) that were troubleshooting some issues yet they made me feel very welcome as well! I will be purchasing from here from now on. Thank you!
At the end of 2017, my husband and I needed a mattress quickly. We had just moved and thrown our old mattresses away, and I was about 8 months pregnant with our first baby. Dustin at Bedr Mattress in Cedar Bluff gave me excellent customer service in the store and a good deal on a memory foam mattress. He even stopped by our house to deliver it a few days before Christmas because we were in a rush! The mattress itself is extremely comfortable and is holding up well. Just make sure that if you buy memory foam, you let it expand for a whole day before using it.
Such an excellent mattress buying experience. Michael made the process hassle-free from start to finish. He was very knowledgeable, attentive, and made finding the perfect mattress setup painless. I highly recommend a visit if you are in the market for a mattress or accessories!
Got my mattress yesterday, was able to pick up the same day of purchase at the company warehouse. Felt like I slept wrapped in angel wings last night. I’d rather feel angel wings than be tucked in.
Our experience with Dustin Rose, who sold us our mattress, could not have been better. He was incredibly knowledgeable and thorough as he guided my wife and I to the perfect mattress, and we never felt rushed. In our 14 years of marriage, this was one of the best customer support experiences we’ve had, and we love our mattress!
We couldnt be happier with our experience at Bedr Mattress. I find mattress shopping stressful, as do most people. I feel I cant trust the people selling them. To me, Mike at this location (one of the owners, actually) was trustworthy. He gave us great advice. Here are some of the things that led us to Bedr Mattress:- These reviews. There is a reason this store has such high reviews on Google.- They are the only mattress store I can find that lets you do TWO mattress exchanges if one doesnt work out. They have a good selection, so you are definitely going to find something that works in three mattresses.- Mike was knowledgeable and helpful, but not overbearing. We made two trips. First we laid on several models and narrowed down our selection. Mike talked to us quite a bit that day giving us advice we actually needed. But he also left us alone in intervals to try things out. A few days later, we went back a second time to really lay on the top two choices. I came in, told him we needed some time, like 10-15 minutes to lay on each one, and he left us completely alone. It was so nice. Ive rarely found mattress sales people who will actually leave you alone when its appropriate.- They make their own mattresses and they seem really good. One of theirs was our second choice or third choice if our top doesnt work. But so far our top choice is working great. They are supporting local jobs and are really invested in this area. For most of the mattresses weve bought before now, those stores dont even exist anymore.- Mike didnt try to upsell us. He didnt try to push their own brand. He just wanted us to walk out happy with our purchase. He didnt rush us.- We first went to the West Town Mall location and the sales person there was very nice and helpful to us. This was the gateway to us visiting the Cedar Bluff location later. It appears they hire good people who like their job. Thats a good sign.We are loyal customers to Bedr Mattress now. This will be the first and only place we go next time we need a mattress.
Michael Thompson spent a lot of time with us explaining the different types of mattresses and the differences in materials and how they are made. He was very patient with all of our questions and made sure we were 100% satisfied with our decision. Explained the warranty and how to file a claim if necessary. I give him a 10 star rating.
I bought a twin bed set and was very happy with my purchase. Mike was very good at explaining the bed types and helpful in picking out the right one for me. So impressed that when we went to pick it up we bought another queen size foam and base. Thank you, Mike, for an enjoyable and stress free buying experience.
Amber helped us find a great new queen mattress. We were able to get great price for the bed. Best customer service!
Mike and Steve were very helpful. We found a mattress that we really love within our price range. I would recommend visiting for your mattress needs!
Amber and staff were very helpful and knowledgeable when my wife and I were out looking for a bed. Amber helped us find the perfect bed for a great price. I would highly recommend Bedr Mattress and Amber when looking to purchase a bed.
After my wife and I became overwhelmed with the task of shopping for a new mattress, we decided to drop in to Bed’r Mattress at Cedar Bluff.We were greeted by Dustin who welcomed us and graciously listened to our needs. Dustin went right to work guiding us through the store and educating us on the different products while allowing us plenty of time to “try out” the selections. We learned about the various mattress types and, most importantly, which ones would give us a better night’s sleep.The entire process was painless and hassle-free.We ended up making a purchase the same day. A few short days later, the friendly delivery team arrived at our home had us set up in a matter of minutes.I highly recommend anyone in the market for a new mattress to stop by and talk to Dustin. Youll be glad you did.
Dustin was awesome. Went in needing a mattress for our son. Dustin was attentive and relaxed. Let us try out several and gave us a great deal. In and out in less than 30 minutes. We will be back
Knowledgeable, accommodating and sincere! We look forward to enjoying our new beds after delivery.
Very friendly and educated salesperson. As a first time shopper for a new mattress, I had no idea what questions I needed to ask to find the right bed. Mike was able to help narrow down all of the overwhelming choices, and help determine which mattress best fit my sleep needs. Incredibly happy with this purchase!
Great overall experience! Jemiale was great to work with! Really helped us narrow it down and was patient with us as we decided!
Amber gave us a great deal. She was very easy to work with. Quite helpful. Mattress is made in Tennessee—a definite plus. I’ll come back next time I need a mattress.
Love our mattress! Saved money in the end too! Excellent customer service. Thank you Amber Stanford!
Michael was a breeze to work with. His knowledge about the different types of brands and products was top notch. He helped sort through our confusion on what we were looking for. Thank you so much.
First time coming in here and came with a mission to find a full size mattress. Amber was so nice to help me find a quality and affordable option. She even searched other stores to make sure I found something to pick up that day. The place is great, very clean, welcoming and willing to help!
We love our mattress! Dustin was very knowledgable and informative. He was even able to juggle us and another family at the same time giving us equal attention. He had us try out many different styles. The store has so many choices. Being pregnant, I was very picky. We decided on a Bedr Mattress brand and slept amazing on the first night! The mattress has relieved all of my aches and discomforts related to pregnancy and my husbands back pain went away after 1 night on the new mattress. Best part is that these mattresses are MADE IN AMERICA! I definitely recommend this store and Dustin is fantastic! Best experience ever!
Beautiful store and nice people! Tons of options for my family to choose from.
Great shopping experience.
Dustin was phenomenal! Helped answer all of my many questions and gave me a fantastic deal. I LOVE my new mattress and love even more that I had such personalized service! Bed’r Matress will have all my business in the future!
Great experience!!! Mike is very helpful when it comes to choosing a mattress that meets your needs. They are also locally owned so the money stays here.
I would definitely recommend Bedr Mattress (next to Maple Street). My wife and I bought two mattresses around the New Year--one for our youngest who was transitioning from a toddler bed and a replacement for our oldest Wed bought the cheapest mattress we could when she got her big girl bed, and it was terrible after a couple years. The owner was very personable and knowledgeable. We tried out mattresses while he ran the math on getting us the most bang for our buck with the sale they had going on. I never felt like he was trying to up-sell or take advantage of us; he was very straightforward in explaining the differences among the pricepoints. Good delivery experience too. All in all, great, efficient service with no inconveniences or hangups--everything youd hope for in a bed-buying experience.
So awesome! Mike was so much help with finding a new bed. We are super excited to receive our new bed!
The sales lady was very nice. I would definitely buy another bed from them.
I highly recommend bedrMattress to anyone who is in the market for a new mattress. I worked with the owner, Michael who was very knowledgeable on all of the products offered as well as the health benefits acquired when getting a good nights sleep. He wasnt a pushy sales person that was just looking to make the sale. In addition he listened to my questions I asked, and was very patient in helping me decide what the best mattress was for me! bedrMattress will definitely have my future business.
Very friendly and helpful sales person. We were able to try out several different brands to find the best fit for us.
Amber was amazing to work with. I needed a mattress ASAP and she helped me find one of great quality and price.