I had a spectacular experience at the Mattress Place. As soon as I walked in I was greeted with a smile and was given a layout of the store. They asked me if I needed help with anything and was helpful in pointing out specific mattresses fitted to my needs. The price for the set I got was also amazing, especially compared to competing places around Sevierville through Knoxville. The owner allowed us to put a fraction of the price down to hold our set there until we move which was super helpful. I highly recommend coming to the Mattress Place if you want a great mattress at a reasonable price!
If I could give this place 10 stars, I would. This was such a pleasant buying experience. I felt at home and so comfortable trying out what was a good fit for me... and Tom was so courteous and helpful. I bought my mattress from there a few weeks ago and I still couldnt be happier with my selection and the help I received from this place. We pass by there everyday and my 5 year old daughter points and says I love that place, can we go back? So, Tom and this store made a great impression on my whole family. This is the place to go
I love this place! They helped me exactly with what I needed. They even gave me really helpful insight into mattresses and they helped picked out one. I’m really excited to get it. It’s bamboo and I can’t wait to sleep on it! The staff there is really helpful and friendly. I 100% recommend.
Customer service was great. We have gotten two beds from here and loved the experience! Will continue to purchase from here!
Just a great customer service experience. Tom took a lot of time with me to answer all my questions about the different types of mattresses along with adjustable bed frames.
Live my mlily mattress and adjustable base. The sales people were terrific and the delivery people very knowledgeable!
Went to get my son a mattress. Had knowledgeable help. Bought a great mattress for a great price. Highly recommend.
For many years now, I have shopped last at the mattress place. I trust that what I am buying is what I need and at a price that fits what I am buying. Ive never been disappointed. Thank you
Had a wonderful experience. The gentlemen working took me right to what I needed, showed me the options, and answered all my questions. Quick check out and he helped me load it. Great price on great product as well!
Wonderful service! Got an amazing price too. I was recommended this place from a relative and they love their mattress. I am really looking forward to trying out the one I just purchased. I would highly recommend this to anyone!
We went to several mattress stores before coming here and we should have just went here first. As soon as we walked in, we were helped by Tom with great service. They have great options to choose from and we got the bed here at half the price that the other stores have. This will be our first stop for future beds! Thank you Tom for all your help!!
Whenever I need a new bedding set, Steve at The Mattress Place is who I always go to. Yesterday I went and as usual he was SUPER helpful, spent the time with me and my wife to explain the options and answer my questions, and got me the best deal in town or online on a great mattress. I highly recommend them to anyone.
Great place to buy your mattress needs best prices around go and check it out...
Tom was awesome in helping us pick out the perfect mattress. We were a little particular with what we needed, but he was able to help us with no problems. We will be back for our next mattress!
Great place! Tom was laid back, and helped us pick out the perfect bed. Would recommend to anyone looking for a new mattress!
Great deals. Tom was very relaxed in his sales style, no pressure to buy today, and he was very informed. 10/10 would recommend.
Excellent service! Tom is very knowledgeable and treated us very well. We are a repeat customer. Highly recommend.
When I arrived they where awesome and showed me some great mattresses before we made our decision! They werent pushy or trying to sell me something out my price range . Highly recommend
Tom is a great, honest, and down to earth guy. Very helpful and lets you know what you’re getting. Mattress’s are the best price in Knoxville! Great for college students or the person on a budget. Highly recommend stopping by here if you’re looking for a mattress, pillow, or mattress cover!
Super helpful and great prices! Plus they haul away our old mattress! Will definitely recommend them to anyone needing a mattress!
Nice beds for low prices and they deliver as well and will pick up your old bed. I love this place
I always pass by this store and today I stopped because of my daughter and my oh my the mattress place put a big SMILE on her face because she picked out her own bed for the first time Thanks mattress place for your great selection and friendly staff!
Service was top notch and I highly recommend them. I sleep hot and unfortunately even the matress i bought didnt help that but the no pressure sales and the knowledge of the people I dealt with was great. Tell them what you want and theyll hook you up.
Very friendly and helpful!
Great prices and quality Tom is a amazing guy to work with definitely reccomend for anyone looking to save money will be a returning customer
Awesome stuff at fantastic prices. Our salesman, I believe his name is Tom, was extremely helpful and not the least bit pushy. He has good knowledge of his products and let us take all the time we needed.
Knowledgeable people, great prices. My family and I have been shopping with them for years.
My experience with this hidden gem of knoxville was awsome and he dosent try to kill you on the mark up they offer delivery for an additional 59$ but that includes set up and removal of the old mattress as well the owner is a good buisness owner and if you want to buy a bed from someone knowledgeable and fair theres nowhere else i would send you
Great customer service with Tom. Low prices and lots of selections. Im a notorious cheapskate and left happy with the set that we bought.
Great service from Tom, prices are very competitve. No pressure. This is our second time purchasing from The Mattress Store and we will be back for sure.
WOW!!!!! We saved around $6000 on the 5 beds we bought, compared to the other stores we looked at. The owner was so helpful, he even called the factory to find us the exact size and style we wanted. Same day delivery, other stores were quoting 1-2weeks.
The mattress place has been incredible to us. They helped us with a good deal on a bed a few years ago when we lost our house to a fire and then again this year with a new bed we desperately needed. We won’t go anywhere else for beds!
Great deals nice place to shop love the bed
When my mattress was being delivered, something BAD happened. Im not going to give any details but we called them and they called the owner. He called us back with in 5 minutes. We went up there the next day and Tom was wonderful to us he was very professional and helpful He called the owner Steve whom we talked to 3 different times that day about our problem. He handled it in a timely manner and is the BEST BUSINESSMAN I HAVE EVER TALKED TOO!! HE WENT ABOVE AND BEYOND TO MAKE US HAPPY!! GOD BLESS YOU STEVE. WE WILL ALWAYS DO OUR BUSINESS WITH YOU!!! Thank you so very much!!
One stop mattress place, price and selection cant be beat.. check them out to see for your self..
Great customer service and great value!
Absolutely fantastic prices. Tom was great and very knowledgeable didnt pressure us into buying anything extra gave great information on the different styles. I would definitely recommend getting a mattress here. Will definitely be back!
Tom was so helpful and knowledged in his products! Best service and prices around!
My family and I have moved to the area but we’ve been coming to this place for a little minute now and have received exceptional service every time ! We just went in looking for a queen size mattress and “Uncle” Tom showed us all the different brands for a queen size and the differences between them all. We had the opportunity to test them out and finally picked the one that was best for us ! I totally recommend this place to any and everyone. They are great folks and are very honest.
The guy was very friendly and very very helpful.
Great customer service. Decent prices.
Awesome deals. Ive shopped and sent clients here for several years. Always great service and produced. Never had a complaint from my clients. I highly recommend purchasing your next mattress from this store.
Tom was incredibly helpful today! Such a kind and knowledgeable employee. We went in expecting to just kind of shop around, and ended up with the second mattress we tried! We bought a Mlily Serene Elite. We were so impressed with the selection in the store. Tom was also very understanding that we wanted to shop around, so he was not pushy and overbearing. We will send everyone we know to Mattress Place now. Thank you SO much for everything!
The Mattress Place is the best place I can find the best Mattress. It does come with box spring I got 799 bed for only 430!! Can you believe that? Tom Fraser is the best sale I’m very comfortable doing business with him! No pushing no rush I can take as much time I want !!! This place is just right in-front of our house! I love it here🌺
Got an awesome king size bed at a decent price. Steve is really nice and helpful. They have layaway.. Which is great because otherwise I wouldnt have been able to get it. The delivery drivers were really nice. I will definitely be going here again
Great price, great quality and great selection! Buy local!!!
Very friendly and extremely knowledgeable staff. We visited the store an they still remembered our name. Would recommend to any one looking for good price an quality beds.
This place was amazing! My fiance and I were looking for a new king and a spare room queen. Tom helped us immensely! He gave us our space but was keen on seeing what we liked and didnt like. We had our very active 2 yr old with us and he didnt skip a beat. BY FAR THE BEST PRICES YOU WILL FIND! We thought about the online companies for our purchase but a blind buy without actually laying on the mattress just sounds silly. Picking everything up the next day was seamless and got to meet the owner. Impressed and 100% pleased with the service interaction and most of all the prices! Just go!!
Great service and great prices! Tom helped us finds something in our price range and even offered to tie the mattress to our car so we didnt have to pay for delivery. All around straight forward and pleasant experience.
My partner and I visited nearly every mattress retailer in the Knoxville area in search of the best prices for the products offered. Granted, it was Labor Day weekend--a mattress buyers market--but Tom at the Mattress Place had the best deals nonetheless, and I suspect that theyre the best deals year-round. Hes not shy about cutting deals and working with you, and whereas each other retailer had only one competitively priced mattress that we considered buying, the Mattress Place had three. Feel free to shop around, but Id bet that you wind up at the Mattress Place when youre ready to buy.
Came across this gem unexpectedly while driving down Chapman highway while out searching for a new mattress. Tom is great and very helpful on providing accurate information on all the beds in stock here. We got a great deal on a king mattress that felt great to lay on. If you are looking for a great mattress at an affordable price, this is your place!
Great costumer service and amazing prices!
We were helped by a wonderful man named Tom Frazier.He came to us instantly and started giving advice and guidance within our budget. We got an amazing bed for us and one perfect for my little boy whos transferring into his first big bot twin bed. Thank you so much! We will definitely continue to do business there. If you need a great bed for a even better price and great customer service GO THERE
Very down to earth honest people with Excellent service. I will send everyone to them.
We got a queen adjustable mattress and another queen set for less than the price of a queen mattress at the other discount places. The service was awesome. I definitely recommend The Mattress Place.
Always great prices and great product
When I went into the Mattress Place I had only been in Knoxville for not even 24 hours, moving all the way from Washington state & I was nervous & stressed amongst other things but the moment I walked in the door I was greeted so nicely I felt an instant sense of relief. I found a great mattress for a even better price & they were so accommodating. I never do reviews but I felt obligated to after such great service! I highly recommend!
Great prices with great customer service. I highly recommend making the trip to Mattress Place for the purchase of a mattress or bed.
Super kind and informative staff. I came by one day and I didnt make it before closing time but one of the staff members was restocking and he offered to show me a few mattresses while he worked. He took the time to show me a bunch of great choices and he kindly answered any questions that I had. I got a great deal on a great mattress for my husband and I, and we even got a twin for our sons brand new bunk bed. Great place and incredible employees. Definitely will return in the future and send friends and family here!
I was very pleased when we found this place. We had been shopping for weeks on and off and nothing compared!
I bought my daughters mattress set here and I couldnt be happier. Great quality and price. They definitely have the best price around. The gentlemen that works there was super helpful and very nice. I will most definitely be returning here in the future for any new mattress set.
We thank you, Steve and Tom!! Today we purchased my son a bamboo, memory foam twin-sized bed, which he has thanked me for 3 times this evening!! Both Steve and Tom were extremely helpful, and knowledgeable on their products, and I left feeling amazing about my purchase. I definitely recommend this local bed store!!
We have bought 2 twin and 2 queen mattress sets from The Mattress Place and the prices are so much better than other stores that sale mattresses. The mattresses are very comfortable and durable. The 2 gentlemen (at different times) were so nice and werent pushy, which I liked. We will be back. We have another room to decorate so we Will need a queen at some point. Thank you Penny Vicars
We had a great experience with The Mattress Place. I would recommend them to anybody in the future looking to purchase a mattress. Great prices and excellent customer service. Thanks AgainRob & Carol L.
Patient and knowledgeable customer service experience. Clean store with many floor model options in stock or supply easily ordered. Will return.
It was a perfect experience! No pressure! Very relaxed atmosphere! We really had no intentions of buying that day! It was such a good deal, we couldn’t pass it up. I would recommend them to anyone!!
Great place to shop. Owner is very knowledgeable and helpful and no high pressure sales tactics. . I would highly recommend this store to anyone looking for a quality mattress at a reasonable price. We got our mattress 2 days ago and have been having sweet dreams ever since!!
Absolutely the best place in Knoxville to purchase your mattress. Very knowledgeable, helpful and friendly staff. I got a great mattress at a GREAT price. Will definitely recommend to everyone I know!
Tom was so helpful!! We got a new king and a new queen mattress for such a great deal. I highly recommend this place to everyone!
Had a wonderful experience at The Mattress Place. Was able to try out different mattresses until we were able to decide which one suited us best. Steve was very informative and helpful with our experience and their prices are very affordable. A must try when finding the right mattress for yourself!
I want to thank Tom for helping us with our mattress hunt. We had been to several other mattress stores and the Mattress Place had the best deal by far. Tom was very knowledgeable on his mattresses and was very helpful. I would recommend the Mattress Place to my family and friends
Tom was very nice and knowledgeable about the mattresses. He showed me all of the memory foam mattresses he had in stock and waited patiently while I tested them out. He did not hover or push me into buying anything. He merely gave me all of the information and let me make my own decision. I ended up with an extremely comfortable memory foam mattress. Original price was over $4000 and I got it for $900, over 75% off! Great experience, would recommend to anyone who wants a great deal.
Thanks Tom for making this a great experience.Thought this would be an all day job. You were the first store we visited.You helped us find the bed we wanted at a fair price. No pressure.Delivery guys were great .Would recommend to all.
No point in going anywhere else, Mattress Place has the best prices. Stopped in to check out the selection after shopping around online & was glad I did. Tom was working and was super knowledgeable and friendly. He asked questions about our sleeping styles and preferences and made suggestions. His no pressure approach and friendly demeanor made us super comfortable. We ended up finding the perfect bed for us, a King sized Mlily Serene Elite for only $1000! Thats a $5OOO Mattress set at an unheard of price. Theyve been in business for 19 years, and I can see why. Low prices while taking care of the customers is exactly they type of locally owned business that I want to support. Shop around, but make sure you see them. Youll be glad that you did.
My husband and I bought 5 mattresses. The owner was very nice and helpful. I would recommend this place to everyone. Great prices and great service!!
They have awesome deals and wonderful options!! The perfect mattress was here for a far greater deal than all the other mattress stores. Tom was very helpful and informative with helping to select the best mattress for me.
Tom is fantastic! We went in, never shopping for a mattress before, and got so much more than we bargained for! We got a fantastic deal on our NEW King Size bed, 2 cooling gel pillows, && a mattress cover/protector! Not only that, Tom allowed us to pull a bed that he didnt have on display in order to check it out! Which we ended up buying anyway! Thanks Tom for a great experience! We will be sure to refer our friends and family your way in the future!Jennifer & Nikki
Great place! Reasonable prices and very nice employees. Makes you feel welcome as soon as you come through the door. I had purchased a queen set got it at the best price around town. He also tied it down (very well I must say) for me since I was only going down the street. I will recommend you guys to any and everyone. I will most definitely be back. Thanks THE MATTRESS PLACE FOR ALL YOUR HELP TODAY
This is my 2nd purchase with the mattress place. They are so friendly, helpful and well priced! Save yourself the time and trouble, search no more, trust me I spent way to much time doing it! They are where its at! Happy holidays, great sale prices.
The service was excellent and the prices were very fair and reasonable. Very accommodating.
Steve was wonderful. Spoke little, showed often, and was delightful in my purchase of mattress, pillow, bunky board for a bunk bed, and a pillow. I was in and out in 15 minutes!
Thank you Tom for helping me pick out a great mattress! He showed me several different kinds of mattresses and I bought just the right one. Tom gave me a great deal too. My graddaughter loved their mattresses too. I give them 5 stars! We will be forever customers! Thank you Tom and The Mattress Place!
Great place for a new bed. Nice man. AWESOME
Have shopped there many times and have always been pleased with staff, store, and products.
Great customer service. Steve and Greg were amazing to deal with. Great mattress at a great price. They made us feel like their only customer. Would recommend to anyone needing an awesome bed.
Wife and I just came down to get a new king size for our new home. Staff was very helpful and was willing to discuss prices. Found ourselves getting a new comfy bed for over half the market value.
I was looking for a new full size mattress for my sons new bed and spent an entire day driving around Knoxville to Maryville comparison shopping. The best quality at a great price was at The Mattress Place. The staff (Tom) was courteous, very informative and patient as my 9 year old picked out his favorite mattress for his new bed.
Could be the best secret in South Knoxville. Exceptional price and customer service. Will go back when I need a new bed.
Very nice clean store with service that will make you come back again with your friends. I came in with my children looking to buy a bed and I assumed I was just going to browse but the prices were so reasonable we were able to go ahead and buy a very nice adjustable bed. Very happy customer
We came to the Mattress Place looking for a queen pillow top at the 11th hour before guests arrived and Steve had plenty of mattresses at more than affordable prices. After talking we found out he is a VETERAN and a great American small business owner! Thanks for taking care of us...
FIVE STARS FOR GREAT CUSTOMER SERVICE!!! Both the men were VERY helpful and took excellent care of my husband and I. There was zero pressure to buy! They helped us get all the accessories we needed to go with our mattress and gave us a nice bundle price. Our set was delivered the NEXT day. The delivery men were super nice and had a great attitude even after finding out the king size bed was going upstairs in our house. (Weve had furniture delivery guys sigh and complain about having to carry things upstairs, even though you PAY for their services. So their great attitudes meant a lot to us). They carried it in, set it up and cleaned up the trash! We will definitely be back in the future!!
Great place to get a bed. I recently bought one from Steve here and the experience was hands down the best Ive ever had while shopping for a bed. I told him what I wad looking for and he made a few suggestions and now Im sleeping better than I ever have.
We visited The Mattress Place on Saturday. Very clean showroom and great prices with high quality mattresses. Tom was very knowledgeable and provided excellent customer service. Would highly recommend The Mattress Place for your mattress needs.
I had a great experience in the process of purchasing my new king mattress. The price was much lower than other places that I had checked and service was excellent. Thanks for getting my mattress to me so quickly!
High Quality Mattress for a price that I can afford! We have bought several mattresss here and the staff and service we receive is what keeps us coming back for more. We will definitely continue to use The Mattress Place from here on out!
My wife and I had been researching mattresses for a couple of months. Due to sports injuries resulting in quite a few surgical repairs we had to be rather picky about mattresses. Cost wasnt going to be an issue however quality and service were. Steve delivered on all three. We got a high quality (International Bedding) mattress, box spring at a reasonable cost and they were delivered within a week. The same rated mattress from another local retail store would have cost over $2,500. Another point Id like to make is The Mattress Place honors veterans discounts and Steve is also a Marine corps veteran. Great place to shop.
Steve Grossbard was amazing. He treated my 15 yr old as an adult, since we were buying a bed for her. If you are looking for a bedding place, this is it. He even helped me tie everything down.
Multiple purchases and top notch service! My family and I have purchased several mattresses from The Mattress Place over the last four years and we couldnt be more happy with the quality of beds, the hundreds of dollars in savings, and the friendly staff that has always treated us right. I highly recommend stopping in to see Steve at The Mattress Place before you overpay elsewhere!!!
Very friendly! Great knowledge about everything in the store! Great welcome! When came in the door! The prices are really great! I will be back in the future to purchase a mattress! And recommend the place to my friends and family!
Great service. Great prices. Brother and I are sleeping so much better!Thank you.