user
Carey Moving & Storage of Knoxville
4013 Henson Rd, Knoxville, TN 37921, United States
Appearance
Carey Moving & Storage of Knoxville
Comments
Je
Review №1

Very Outstanding services provided by great professionals! I strongly recommend without hesitation.

Br
Review №2

We moved in 07/08/21. As of 07/15, still do not have the rest of our furniture. And yet, on 07/06, I had to pay nearly $ 11,000. Each time I call Ian told I “have to be patient”. For $11,000, I don’t have to to do a dam thing. They say there is shortage of drivers. Not my problem.

Pe
Review №3

Super friendly and easy to work with. Didn’t seem to take much care for our things. We do have a lot of glass and a few pieces broke. Thankfully nothing important. Also not much organization in packing boxes just kinda dumped things in boxes trash and all. Overall still worth the money to not have to lift a thing or pack a box.

Ri
Review №4

Right from the start the folks were extremely polite and used a lot of planning to set up all my furniture and T.V. Prior to the move they layed out protection for my floors. Some items were broken from the first company, but Mike, Jason and Christy worked extremely hard to fix the damage done. Please Hire this company, you will be super happy.Thanks Jason, Mike and Christy. Rita

Jo
Review №5

I had a short-notice request come up and called Carey Moving and Storage of Knoxville to see if they would be able to assist. Within 3 days, I had a truck with 3 staff members on-site to help me pack up 6 offices full of furniture, and relocate them to a storage unit. The team was nothing short of remarkable. They were on-site, extremely polite and professional, quick workers who took good care of our items, and conducted all their moves with extreme care. The time spent was a fraction of what was expected, and the final cost was cheaper than the others we received quotes from. Hands down one of the best moving experiences I have had. Even better was their ability to conduct this on extremely short notice, and provide fantastic service. Kudos...we will be calling on your again very soon!

Go
Review №6

Had a wonderful experience last year in March with Jason. He was awesome!

Co
Review №7

The driver, Brent was excellent! He kept in contact with us and returned phone calls quickly. He was on time and professional.

Mi
Review №8

From the beginning to the end Carey Movers were excellent at communicating, fair-pricing, friendly, and fast!!! Thank you so much for helping my family get from point A to point B

Am
Review №9

Carey Moving took care of my elderly dads move from Tennesee to Texas. The two men who delivered his items did not wear masks even after I told them I felt very uncomfortable that they were not. I understand it is not fun wearing a mask, but for the safety of my elderly dad and the rest of my family, they should have worn one for the six items they moved in the house. Everything else went in the garage. Several boxes were not inventoried. My dads chest of drawers was damaged, and I filed a claim. I received a text on Friday afternoon to inform me of my Sunday morning delivery. Mike said Kristi emailed about it, but I found nothing in my inbox or spam. Chris was very kind during our initial call. The pick up date changed, and Chris was understanding. However, I would hesitate to used them again for the reasons I previously stated.Update: I never received a call to repair the furniture the movers damaged. How disappointing.

Ly
Review №10

From beginning to end our moving experience from TN to NM went as smooth as could be. Chris Waters walked us through the process and was always accessible. Pat, the receptionist, was always friendly and helpful. As was Mike Hernandez, the mover - he and his team on both ends did amazing jobs. We recommend them fully without reservation.

Sh
Review №11

I have moved across the country a few times now, and these guys are the best. Very professional, polite, careful with my things. Easy to have in your home. Priced right. I would highly recommend!!!

Da
Review №12

My experience with Carey Moving and Chris Waters started with prompt calls and a “I’m you buddy and neighbor down the street”. Chris got the business. My wife was moving to Fort Worth and I was moving to Albuquerque. My wife didn’t like Chris and chose Fox Movers. Her move went flawless, on time and nothing broken. Chris told me Fox Movers were horrible. Today’s I still don’t have my furniture, past the due date and I was told today they had been calling my disconnected land-line in Knoxville to keep me informed of them knowing nothing. I resulted in call Allied Movers corporate customer service number to get answers. “Did” get a claim form via gmail because they’re past the contract date. Looks like I’ll get my furniture in 3 days.

Je
Review №13

All that I can say is wow. We had an absolutely phenomenal experience with Carey moving recently, which included both items going to a local address and items going to storage. The team moving us was fast, efficient and great to work with. The management team was responsive and easy to work with as well. The cost was highly competitive, despite getting several quotes prior to the move, we are beyond glad that we went with Carey Moving! We highly recommend them!

K
Review №14

I’ve moved several times before and this was by far my best moving experience.From the initial meeting with Chris and the superb follow-up by Pat, I couldn’t be more pleased. They made sure to address all my questions and give me the best information.The actual movers, Jerry, Joey, Daniel and Derek worked as a well oiled machine. They were nice, fast and professional.I am very pleased with both the price and the service and would highly recommend using Carey Services.

Na
Review №15

Everyone was very helpful and professional.Not a single item was scratched or broken. Amazing care and service for an unbeatable price! I was very impressed.

Te
Review №16

This was by far the worst move we’ve ever experienced. Aside from Pat in the office, who is wonderful, the rest of the team was unprofessional. Our items were packed by Allied in California and every piece of furniture was expertly wrapped in blankets and then shrink wrapped. The team there was excellent. Our items were then transferred to Carey and were placed in storage in their warehouse for 5 months. I called one month in advance and told them of the date I wanted my items but when that day came their truck broke down. Ok, things happen. But they did nothing to alleviate the issue and my items were not delivered for another week.The team that delivered the items were poorly trained and unprofessional. It looked like the boxes and furniture were literally thrown in the truck. The team was disorganized and did not have any respect for our furniture. The furniture arrived with no padding, just put in the truck unwrapped and not secured in any way. Boxes that were clearly labeled with large bright red fragile stickers were smashed, and upside down. Every single piece of furniture was damaged in some way, four pieces were damaged so much they were unusable and could not even be donated. One item, a rolling file cabinet of solid wood looked like someone tried to pick it up by the drawer handle, which ripped off the cabinet and then the cabinet dropped and was delivered to us smashed. Several boxes were wet from sitting in puddles. Several boxes have what looks like forklift holes in them. Our upholstered furniture was filthy and will have to be cleaned because the wrapping that they were moved in was evidently removed when it arrived in Knoxville.One of the workers spent a half hour in our bathroom, and when he came out he was dizzy, couldn’t walk a straight line, was sniffling and sneezing. I brought it to the attention of the boss and asked that he be dismissed and nothing was done. They damaged our concrete patio by dragging a barbecue over it, which took out chunks of concrete.Horrible, awful, unprofessional, untrained, disrespectful. That’s how I would’ve scribe this team, except for Ace, he was very polite and hard working.I would give them less than a 1 rating if I could. I would never recommend them.

An
Review №17

Excellent. Efficient. Outstanding. David went above and beyond. His delivery was fast, efficient, and he assembled all furniture perfectly. He listened very carefully to where I wanted my belongings placed and achieved the impossible by generously placing a monster heavy piece of furniture where I ideally wanted it to go. David and his team were extremely pleasant and professional. Because of this, I will hire this company again and specifically request to work with David. This was one of the best moves (out of at least 10) that Ive had.

ja
Review №18

The initial interview with Chris was efficient and comprehensive. Covered all key points well. The schedule of the move was well done by Pat, and the schedule was met, and took less time than expected. Daniel was the lead packer and organizer for the packing and loading of the van. When needed to define details, he asked needed questions during the move. This was much appreciated. He kept the team keyed on the move, even when the van suffered a flat tire and had to be fixed before it could leave. He handled the paperwork, too. Very commendable person.

li
Review №19

Would give negative stars if possible. Our stuff was close to 2 months late, and several items are missing, but allied/carey will not reimburse for them because we did not report them missing the day of delivery. How are you supposed to unpack all your boxes and know exactly what is missing the day of delivery? I dont care how much stuff we have or how far we are moving, next time I will rent my own truck and pay a few college kids to help us pack and load it.

Ge
Review №20

Carey Moving has moved our business twice now and I would call them instantly if we ever move again (which I hope never happens!). They were professional and came out multiple times to assess our needs and make sure the move went as smoothly as possible. Great people to work with!

Mi
Review №21

The driver and workers on both ends were very professional and polite not to mention careful with our furniture. They came out to our house and provided us with a quote and that is what it ended up being. No hidden surprises. Would definitely recommend them to anyone who wants a professional team looking out for your possessions

Ho
Review №22

This was an amazingly good moving experience. Things arrived promptly and the movers were accommodating of my schedule. They came early in the morning so that I would be free for responsibilities later in the day. They were polite, personable, efficient, and very responsive to my requests about placing boxes and furniture. I havent found a single damaged item.

Ma
Review №23

My experience with Carey Moving & Storage was good. They coordinated moving my 1 BR apartment over 2000 miles and helped the scheduling go smoothly even when there was a hiccup - My Allied driver called me and requested a Sunday pickup (not in the contract window), then called the day before and wanted to change plans and pick up Tuesday. I had already made arrangements for Sunday and was going to be gone by Tuesday. Mike @ Carey helped me arrange for a local pickup on Sunday by them, at no extra cost, with my Allied driver picking up from their warehouse on Tuesday. It was great customer service and definitely felt like they went above and beyond covering for my Allied driver’s scheduling mistake. Derek and Daniel packed the stuff and were friendly, professional, and efficient. Pat, my move coordinator, was very responsive to my calls and emails.

Ch
Review №24

From packing at our home in NC to the storage and then the delivery at our home in IL, everything and everyone was terrific. Without a doubt we highly recommend them.

Jo
Review №25

Very punctual and efficient. Called ahead of time to schedule inventory prior to my actual packing day. Also openly communicated with me about the best day for delivery.

Vi
Review №26

The crew and David did a great job on a 3-hour pack up of 60 boxes and 69 items of furniture. They were on time, efficient, and courteous throughout the move. I felt they took special care with our hardwood antique furniture and other fragile items and were careful not to damage carpets or walls during the move. Some items were being left for a later move, and all crew members made sure they understood which those were. David communicated well regarding the inventory, process, and next steps. I highly recommend Carey as a mover.

He
Review №27

Couldnt run my business without them! Friendly and professional and only company in town that could handle my receiving and final mile services I require for my small business.

Ro
Review №28

Great guys made the move on schedule and with friendly attitude. They were very careful with my things and with the newly refurbished apartment. Were spot on with estimate of time and expense. Well done on counts.

Se
Review №29

Over delivered from quote to follow up to loading to delivery. Chris, Pat, David and Moss were a pleasure to work with. Knowledgeable and professional. Would highly recommend

Pa
Review №30

Very positive experience. My mover, David was very good. He did a great job packing and was efficient and pleasant during the whole move

To
Review №31

Good guys. David, Randy, and Jason did a great job loading. Still dont know how DAVID got that truck up the drive! Very professional and courteous. Very careful of our possessions and of the house. Now to see how it goes at the other end!

Do
Review №32

All the people involved in our move were thoughtful and courteous.Carey Moving & Storage kept us informed as to what we needed to do, when they would be there to pick our things up, and when the expected delivery would be.They provided us with boxes to pack our things into at no cost, except for the one our large screen TV which we had the movers pack.Probably one of the most important things is that absolutely nothing was damaged.I would not hesitate to recommend Carey Moving & Storage to anyone.

To
Review №33

These guys were great. I was in a pickle with another moving company that was a no show. Mike went above and beyond what I ever expected. Danny also did the same thing. Carey is a great company with exceptional employees.Highly recommended

ob
Review №34

Estimator for a large out of state move was a no show. Company just made excuses for wasting my time waiting around for the person. Not professional. They will not be getting a $10,000+- long distance move.

Ly
Review №35

Ours was a somewhat complicated move since things were coming from three different places; however it was all handled with humor and professionalism. The driver, Dave Green, managed to bring every item we wanted from all three locations and he was helpful and patient during the unloading process since at least half of our items we had not seen in two years! The crew was cheerful and willing to go above and beyond with placement, since some items were going to our daughters’ homes right in the same neighborhood. Nothing was damaged and at the end of the day we were happy in all respects.

Ja
Review №36

Moving guys were very nice and respectful, they took care while loading and unloading, we didnt have any issues with beat up furniture or door facings.Be cautious of what sales guy tells you, wasnt accurate on anything he told us. I would use again for sure.

El
Review №37

Fantastic experience. Nothing broken or damaged; they were very careful with everything and careful to pad all breakables. They were also very accommodating of my specific instructions of what to take and what to leave. Would use them again.

Mi
Review №38

Outstanding service and follow up. Professional service and quick to address anything that came up. Highly recommend them for all your moving needs!

Ch
Review №39

A very professional and well-run operation from the first point of contact to packing and loading. Weve used Allied for many moves and were never disappointed. We love their I care attitude!

Bo
Review №40

David and his crews did a great job and really worked to make my experience with allied a favorable one. He even made things right considering that Chris the salesman over-promised with trying to use a smaller truck to navigate the steep driveway thus eliminating th need for a shuttle. I even told Chris a shuttle was used when I moved in and asked if he was sure the smaller truck would be able to come up the hill. He assured me it would and that the smaller truck would hold 90% if not all of my household goods. Again, I can’t thank David enough and appreciate him going above and beyond to make my moving experience with allied a favorable one.

St
Review №41

David was courteous, helpful, and on time. He helped move furniture just where I wanted, and even set up our bed for us. Fast, efficient, friendly. Would recommend.

Vi
Review №42

Tim, the driver, Derek, CJ, and Greg were great. They were professional, careful, and hard working. I would definitely recommend the company.

Br
Review №43

I used this company over a year ago for my move to Texas and loved them. They were so professional and nice. I had nothing but good things to say. I used this company again when I moved back to Knoxville and their team delivered my belongings. I was incredibly disappointed. They showed up 4 hours late (which I was aware of and okay with, no big deal). They brought 5 men to unload the truck. Several of them were cussing and saying These mother f**king boxes are f**king heavy. Two of them were carrying my coffee table up the stairs and pushing each other on the staircase holding MY coffee table and hit the corner on the railing and didnt say a word. Yes, my coffee table is damaged now. They paid no attention to the boxes that said fragile. Most of them were friendly but the driver did not smile, didnt say thank you when I gave him tips to distribute to everyone, and when I asked him what to do about damages he brushed me off. As they were leaving I heard one of them say Damages? We aint damaged nothin. Needless to say, I just wish they had a tad bit more professionalism. Its been 2 weeks and no one has contacted me about my damaged coffee table and I filed a claim that same day.

As
Review №44

Besides a slight delay because of vehicle trouble these guys were great as far as pickup goes. Everything was throughly explained and packed into the truck quickly.

Lu
Review №45

We called them to get an estimate about our move and what it would cost our family. Some guy named Walt came to my house and spoke to my wife about everything. Come the time to tell him we are not using their services, Walt slammed his book on my dinning table and gave my wife a horrible attitude... I want everyone to know about this guy and how unprofessional his attitude is and was towards my wife. Hes lucky i wast home for it. If you want to use a professional team, fast and EXTREMELY efficient, go and call Danny at Volunteers Moving. They gave me the best price out of 6 companies called to give me an estimate. Everyone was charging $700 or higher and Volunteers Moving charged me $450 for everything. I will ONLY use them from now on.

Ja
Review №46

Crew was prompt, very helpful, and very accommodating...really a very nice bunch of people.

Da
Review №47

Very nice, professional and accommodating! Thanks, David for making my move way easier!

RO
Review №48

I want everyone to know about my experience with Carrie Moving and Storage I bought a condo and Autumn path and when they moved the previous owner out they damaged my wall by knocking a door into the living room wall and scratched my hardwood floors up moving the owner out after months of talking to them and them sending a guy out off of Thumbtack to fix the wall and making it look like a five year old has been playing with Play-Doh my wall is still not fixed my floors they are denying theyve even scratch them we was scheduled for a walk through at 7 p.m. the night before closing and the ladies Furniture was still in the condo where we could even do a full walkthrough if we would have seen the scratches on the hardwood floor we would have not closed and the owner denied any scratches on the floor theyre not listed in the contract when she listed the house and Ive got pictures showing before and after they moved and they still deny fixing our hardwood floors and we still have a big hole in our wall do not use this company for anything the people that they sent to work on my house off of thumbtack did not have any insurance and he laid a new door with the hinges down on our hardwood floor without anything under it and scratched the floor also after he took the door outside to paint it he spilled paint in my garage and on my driveway unbelievable experience do not use these people for anything

Do
Review №49

One star is too much. I dont have enough space to describe everything that went wrong. Furniture scratched, dented put together wrong and ruined. Something broken in most every box. Unorganized from management to packers. I cannot get a reply from our customer service person or Allied support.Choose another mover!

Da
Review №50

Careful, competent, friendly -- excellent work!

Ch
Review №51

They were on time and quick.

Er
Review №52

Everyone has been very patient answering questions about the move process.

RO
Review №53

Very professional, helpful and efficient.

Co
Review №54

Very friendly and professional ! Great service !

Ch
Review №55

Far exceeded our expectations.

Ch
Review №56

Ok place

Da
Review №57

On time, quality work,quick loading, unloading went OK, so far our china cabinet is damaged, and a broken mirror, a broken large urn, we are still unpacking.

Information
8 Photos
57 Comments
4.5 Rating
  • Address:4013 Henson Rd, Knoxville, TN 37921, United States
  • Site:https://careymoving.com/
  • Phone:+1 865-862-4129
Categories
  • Moving and storage service
  • Moving company
  • Packaging supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Online appointments:Yes
  • Online estimates:Yes
  • On-site services:Yes
Similar organizations