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Kokomo Auto World
3813 S Lafountain St, Kokomo, IN 46902, United States
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Kokomo Auto World
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An
Review №1

An amazing car buying experience! Walked in and treated wonderfully. Did not pressure me to buy a more expensive car on the lot and Adam was extremely personable. They had a toy room to keep my 4 year old busy during paperwork. Offered snacks and drinks. Finance manager was great, too! Did not pressure me into buying additional service I was not comfortable with. Trade in and financing was a breeze. Thanks for providing amazing service :)

An
Review №2

Had some more work done they are quick respectful and didnt try to overcharge us on everything. They also didnt try to upsell us on things we didnt need only mentioned things that we truly do need. That I was actually already aware . So it wasnt just them trying to make money. Will definitely use them again in the future you may not have bought our car there but will always take our Honda there for service. And if the sales processes anything like the service well buy our next Honda there too. Well worth the hour drive.

Ra
Review №3

I’ve purchased two cars from this location and they have always been in top-tier condition for more than a reasonable price. Suzanne and Greg go above and beyond to accommodate your needs. Would recommend this dealership to anyone! So happy with my new Jeep!

LD
Review №4

Was in the market for a new ride. Stopped here because they had what I was looking for. A big Thanks goes out to my salesman Fred Holmes! He made everything a seamless transaction and walked me through all the tech features to connect my phone to the vehicle. Recommend this place.

Ky
Review №5

Actions speak louder than words. And the actions of Kokomo Auto World consistently underdeliver their overpromising words.I purchased a used car from Kokomo auto world. During my test drive, I noted that one of the wheels sounded out of round. The car also alerted me that the tire was under-inflated. Upon discussing with the salesman, Matty Crull, he and his manager, Andy Sprager, assured me that this would be a non-issue. The car would be inspected and repaired the following day and driven to us with a full tank of gas. This was put in the terms to buy the car in addition to providing a second key, fixing a spot of rust under the seats, and detailing the car. The next day we received a text indicating that the wheel was indeed out of round and it would not be a simple fix. A part would be ordered and arrive in 4-5 days. They offered to drive the car to us and have us drive back in once the part was there or to keep the car there until it could be fixed. We considered taking the car, but found out that driving a car with an out of round wheel can destroy your wheel and axle. Thus, Kokomo Auto World was advocating further damage to my car. Furthermore, they had a damaged car on their lot which had not been properly inspected.Then began 1.5 WEEKS of silence. We called. We texted. Anyone answering the phone would take a message but we COULD NOT talk to Matt or Andy. Matt would occasionally text back happy-go-lucky messages but never respond to our concerns. Finally at 1.5 weeks I talked to someone working in parts who thought the part might be in in 3 days. On the third day, Matt texted us saying the part had not come in. It came in the next day, was fixed, and brought down to us the following day (MORE THAN 2 WEEKS after we had purchased the car). When delivered, the car was dirty inside and out (see below), the rust was not fixed, and clearly had not been detailed. The car also had less than 1/2 tank of gas. Furthermore, there was only 1 key.I immediately called Matt. He made an excuse that he had been out of the office the past couple of days so it was probably missed to have the car detailed. Apparently the previous owner (who sold the car months ago) was supposed to drop off the key. I asked him if anyone had reached out to her. NO ONE at Kokomo Auto World had reached out to her in over 2 WEEKS. He said he would try tomorrow morning. No other promises to fix any failing of the contract they signed.GROSS NEGLIGENCE. OVER-PROMISE, UNDER-DELIVER.Do NOT buy a car from Kokomo Auto World.

Pa
Review №6

I recently purchased a 2018 Honda Civic from Kokomo Auto World and had an excellent experience. Cain was my sales guy and he was super knowledgable and made sure I got the car that had all the features I wanted and for the right price while making me feel as comfortable as I would hanging out with one of my friends. Greg, Dustin, and Andy were all super great too. Based off of that experience I will be a customer for a long time!

Ha
Review №7

Working with Nick has been the worst. We bought a Honda and then found out it had been wrecked and it wasn’t even the right car fax. Then we traded in somewhere else and have been waiting over 5 months for our refund of their warranty. The didn’t even call us to sign papers! We’ve been promised the check would be in the mail ASAP and we are going on another 2 weeks. The communication is beyond terrible. We are young and they for sure keep taking advantage. Will not return. Go somewhere where the value your word!

Ro
Review №8

A great car buying experience. Greg, Travis and Dustins customer service was second to none. Travis kept me informed every step of the process. Drove from SW MO to purchase and would do it again. Being in sales for 50 years I thought CUSTOMER SERVICE had become a lost art. Kokomo Auto World has renewed my faith. Go to Kokomo Auto World, you will be glad you did.Roger BougherCarthage, MO.

De
Review №9

Just purchased a new honda crv. Carter done a very good job. Very happy with the entire experience. And very pleased with our new car. Would recommend them to anyone. Carter is a very pleasant salesman. And keeps his word on what he says he can do.

Qu
Review №10

It is easy to write a great review when a process works great. In my case, it got more complicated. Things didnt go according to plan. Nothing intentional at all, just the kind of thing that happens once in a while.That could have been a real problem, but Greg and Linda were very understanding and resolved the situation in a very satisfactory way. My point is that even when things got a bit tough, (and we all agree they did), Greg and Linda worked with me to get to an agreement we could both be happy with.That kind of service is just as important as a perfect first time experience, and I could make a good argument that it is even more important. It is easy to give kudos when you dont have a problem, much more difficult to do so when you do. In this case they deserve it for working through the situation and resolving it.

Tr
Review №11

This dealership will not return calls or an form of communication after you buy a car. They don’t detail cars when buying them. Would not recommend

Am
Review №12

HAD AN ABSOLUTE BEST EXPERIENCE I HAVE EVER HAD WITH DEALERSHIP!!! Suzanne, Andyamd duston helped me get my dream car and I absolutely love it if you guys ever need a sales person thats really patient and tries the absolute hardest to get you into a better situation and they are so nice!! 100 percent satisfied!!!!

Be
Review №13

Took my car in for an oil change today and they came back tell me that I needed new brakes on all 4 tires and the cost would be $600-$1000. I digested that terrible news for a bit and left. I then got my car into another shop that specializes in brakes...upon inspection from this company, it was determined that the brakes were just fine and all I needed to have done was to turn the rotors. All told, I left with a $90 bill from the brake specialist that Kokomo Auto World was going to charge me $600+ for. Very disappointed with not only the cost, but the blatant dishonesty...please get a second opinion from another place before allowing this place to take your money.

Je
Review №14

Sales department need to be more efficient. Most customers dont want to spend more than hour on trade in value etc...

Gr
Review №15

Go see Travis. He will always treat you right

Ma
Review №16

Great customer service and service department!!! Will refer friends to them!

Ky
Review №17

Worked with us great. Great service. I would definitely recommend going to see what they have to offer. You can tell they actually care and arent all about just the money. Thats hard to find in a car dealership.

Mi
Review №18

Slow took 1.5 hrs for oil and tire rotation. Had a appointment

Je
Review №19

Friendly staff greeted me and walked with me to the sales department. They didnt have what I was looking for, but took my information and told me they would call if it came in.

Da
Review №20

10 out of 10 such a great process they have Suzanne, Andy, and Dustin was all amazing and we love the car we got from them

Br
Review №21

I just got a new to me Chevy Trailblazer & evertime I have something go wrong on it they get me an appt quick & the service dept is awesome.

Ji
Review №22

The customer service at Kokomo Auto World is top notch. They take great care of their clients and go the extra mile to make the buying or leasing experience of a vehicle a great one.We leased a 2018 Toyota Rav4 from them and they are currently working with us on getting a 2020 Honda CRV. We got there a little after closing today, they still helped us out. By that time Honda Finance was already closed, but well finish up everything on Monday.Thank you Kokomo Auto World for being a great local family business.

Me
Review №23

I recently traded in my old vehicle with a new one with these folks and had a wonderful experience. I worked directly with both Martin in Sales and Chris in Finance. We were able to get a lot of the paperwork done prior to arriving and once we arrived the process went pretty quick! These two have wonderful and welcoming personalities and made the process great! Thank you guys!

Jo
Review №24

Sean was excellent through the whole car buying process! He made the experience as painless as can be. Always helpful and not wanting to overload us with information! We would buy from him again!!

Ca
Review №25

Had an appointment at 8am for a simple diagnostic and a wire repair that would take me an hour at most. Now its 430pm and they are still not done. Something is fishy with the shady techs too. They unplug my dash cam every time for some reason

Ci
Review №26

I highly recommend Kokomo Auto World. They are five star! Everyone I encountered was friendly and helpful! I recently purchased a Honda Accord. My sales rep Jake Handy went above and beyond to make my car purchase not only a pleasant experience but also a very enjoyable one. Jake was extremely helpful in explaining all the details of every aspect of my new car. And yes I love driving my new Honda Accord!

Sy
Review №27

I had a very nice and pleasant experience here. I was returning my previous car as the lease ended and also looking for a new car. My sales rep Jacob Handy made the return so easy for me, he took care of everything. All I needed to do was a sign in a form. Then he walked me through all the cars that would suit me. He knows about cars and helped me find out exactly the car I needed. He was so friendly and at the same time, professional. I love my new car and I would highly recommend Jake and Kokomo Auto World.

Es
Review №28

I’m blown away by this place!! After a terrible experience at another dealership, I phoned Kokomo auto world and John Wayne gave me a great price and even an upgrade! Everyone particularly Kurt was so friendly when I got there. And John Wayne wasn’t at all like the typical pushy sales guy. He was extremely professional and easygoing. Knowing that I’m a Purdue student, he took great care of me from the start. Most of all, he kept his word and delivered on his promise!!! I love my new car and everyone compliments on how nice it looks! I usually avoid these places since I don’t like haggling or pushy people, but this place is not like that at all. Its a friendly, casual atmosphere and I highly recommend it!

lo
Review №29

Had vehicle towed there night before (vehicle was DEAD). They charged the battery, I came in next day and had my issues resolved.

Ro
Review №30

Smaller selection of used cars. Staff was very helpful

Ja
Review №31

Fred Holmes was fantastic in getting us in our new car. Fred and the folks at Kokomo Auto World are awesome and would recommend them to anyone.

Ju
Review №32

Fred took excellent care of us. Answered all questions, found car wed like, He n manager worked to get us price we were comfortable with. Dustin, finance, covered everything, n I do mean everything.

Co
Review №33

My experience at KAW was awesome. Jacob Handy was able to help get me the car I LOVED! He was super nice. He knew I wanted the car and did everything he could think of for me to be able to take the car home that day. He did an awesome job and I’m still LOVING my CH-R! Thank you!!

Co
Review №34

Kokomo auto World were great to work with to purchase my new Toyota Camry. I was in and test drove one similar to what I wanted, just wasn’t ready to make the commitment. Travis McKinzie located the exact one I wanted and honestly I knew it was time. My current Toyota with over 318,000 miles it was ready to be replaced. I knew Toyota was what I would stay in and the sales staff made the transition easy! Thank you Travis, Dustin and Greg for assisting in my new vehicle purchase.

Am
Review №35

Bought a honda 2018. Last year. Great car. I love it.

Ja
Review №36

I leased a 2019 Honda Civic from Kokomo Auto World. Jake Handy was amazing to work with! He found me an amazing car I love—in my budget! I definitely recommend talking to Jake Handy for all your auto needs!

Er
Review №37

Sean was great, he went out of his way to make sure I saw every option I had in mind and kept at our budget with no pushing to go higher.

Dr
Review №38

Wow. What great customer service! Jake is awesome—he listened to me, made great suggestions, and helped me narrow down my to my finale selection.The whole process at KAW was fantastic, smooth and no pressure!Jake is the coolest guy, go see him.

Do
Review №39

A relative, who lives out of state, recently asked me to help her purchase a used Honda Accord. The internet is a great thing, and I undertook a nationwide search, although it was my hope to find one locally. My search left me to Kokomo Auto World and I was eventually connected with Nick Teeter. Before, during and after the sale Nick was attentive to our unique purchase needs, understood our situation and went out of his way to accommodate us. Its not one big things but the many little things that made our experience great. And, I should mention, KAW had a great, Honda-certified Accord at a very fair price. I recommend this dealership and Nick Teeter to anyone searching for a new or used car. They will take good care of you.

Sa
Review №40

Best place to buy or service a car! Go see Jake Handy, he will take great care of you every step of the way. Always making sure that something that can be so intimidating, is fun and exciting.

Ma
Review №41

Jake is not just good salesman but one helluva guy. Husband, father, honest dude. He is the guy you wanna deal with to have an awesome experience.

Je
Review №42

John is a awesome sales rep. He has taken care of us for many years

Ad
Review №43

Great mechanics here. Got my daughters oil leak fixed. 2011 Camry.

Br
Review №44

I would not recommend purchasing or leasing any vehicle from this dealership. My lease is up on my Honda and for 3 months now it has been a nightmare and run around. Nick Teeter, supposedly a sales rep at Auto World, was a complete waste of time!! Not sure if hes afraid to speak up or just lacks customer service skills that bad, but the man went ghost on every occasion until I demanded an answer.Honda kept referring me back to Auto World to handle the remaining balance that had to be financed. It was a complete mess and due to covid I had no proof of income except my self employment income. They refused to accept paypal as bank, refused to allow me to pay off 8k and finance 5k with a cosigner that had excellent credit and in the end Im taking the car and dropping it off at dealership. Cant even get a response on how to do that.This used to be a great place to buy a car, but its went downhill fast over the years. Do yourself a favor, save your time and go to a better dealership with real customer service and sales!!Update-Heard from Nick. Said he hadnt received the mileage onmy car so I forwarded a screenshot of the email I sent him 3 days prior with the mileage. And hes ghost again.So today I am filing a complaint with the State Attorney General and with the BBB. Thank you Kokomo Auto World.Another update-The sales rep Nick just emailed me today asking for my business. Said I was trying to get financed 4 months ago. Apparently, has no recollection of the harm he caused me a month ago. Twilight zone!Their response to my review is complete lies. Nobody ever called me back from Auto World and Honda had no knowledge of me trying to get the vehicle financed.I dont care if they accepted PayPal or not. The last time I heard from Nick he was supposed to be submitting my info for financing with a cosigner. All this place does is lie. Do not give them your business!!I went to Sims Auto in Kokomo and they were awesome. I paid 10k cash for my 2015 Nissan Altima and I couldnt be happier. The money I was trying to use to pay my Honda off. Kokomo Auto World you are a joke!

Da
Review №45

We have been doing business here on the Toyota side since 2013 and always leave happy! Chris and Trish started this great thing off with us that year with our first new car. Both were genuinely sweet individuals, who really wanted the best for us. We met more great people yesterday when we purchased our first SUV for our growing family. Phil, who orchestrated our experience, took the time to answer all of our questions and break things down for us. He made sure we were taken care of. Followed by Jake who had an awesome personality, really cares about people and is so eager to learn. Along with Dustin in finance, who was super cool and knowledgeable. They all have been a part of the blessings God has given us down through the years, and we appreciate them so much. I would definitely recommend anyone to do business here. I love doing business with great people and that’s what I get at Kokomo Auto World.

Cr
Review №46

Did not disclose fire damage on vehicle. I can provide proof!

Jo
Review №47

Great place to do business !!!

S.
Review №48

Call Adam Richardson! I will never go to another dealership again. I live 3 hours away in the Chicagoland suburbs. I was looking for a very specific Subaru and had visited several local dealerships. The price point was a little high and the customer service at all the dealerships were lacking. As if the cars will sell themselves. Not at Kokomo. I contacted them via email and immediately Adam Richardson called me back. Answered every question or concern I had. And sent me a personal video tour of inside and outside of the vehicle being honest about every single detail about the car so there would be no surprises when I arrived. They gave me top dollar for my trade in and worked out all financing, details and negotiations before I even arrived so I did not wast my time. Their price was the lowest in a 200 mile radius and had the most features on the car. Adam was absolutely amazing to work with. Went completely above and beyond for me. This is how all dealerships should be. Andrew and Chris helped out in the financial aspect and got me an amazing interest rate. I couldn’t have asked for better service than what I received there all around. No high pressure. Treated me and my family as if we were their family. So glad we made the drive out there. Will recommend this place to everyone I know.

An
Review №49

Very helpful and caring couldnt get a deal done but the fact that they try and would rather see you in a quality car rather than make a sell is awesome.

Am
Review №50

I was purchasing my first car and Jake Handy was really great about explaining the process to me and was super knowledgeable about the car itself - a 2017 Prius. The process went smoothly and I love my new car!

Ra
Review №51

Always a good experience whenever I bring my car in to be serviced! The staff is always very nice, helpful and friendly! The waiting area is great, with comfortable seating, TV, free coffee, juice, and snacks! And my car is always taken care of in a timely fashion!

Ca
Review №52

Travis McKinzie did a wonderful job of listening to what I needed in a vehicle and my budget before finding me the prefect fit. If you are in the market for a new Toyota, ask for Travis. You won’t be disappointed.

CH
Review №53

Doesnt disclose damage they know about on vehicles. Really shady business practices. They are asking me to remove my review because they dont want you to know to what kind of business they are engaging in. They tried to sell me a vehicle with prior major fire damage.

An
Review №54

We had an amazing experience at Kokomo Auto World! Our salesman, Jacob Handy, was not only professional but extremely knowledgeable about our vehicle and all the awesome options it came with! We felt confident we were being taken care of! Grateful that he welcomed us into the KAW family! If your headed to KAW and want the best, no-nonsense service, we highly recommend you ask for Jacob Handy!!

Mi
Review №55

The folks at Kokomo Auto World are an awesome group of people! My wife and I leased a 2017 Rav 4 and we had nothing but stellar service each time we had interactions with them. The Rav 4 was awesome, but what makes the whole thing over top awesome is Kokomo Toyotas people! When it came time to ground the lease, Jake in Toyota sales and Andrew in used cars, went above and beyond in trying to find something within our very specific needs. In the end we were not able to purchase another vehicle, this time, but it was not for lack of their efforts!!! If you are looking for a new or used vehicle, do yourself a huge favor and stop on by to see one of their friendly and knowledgeable sales team members.

Be
Review №56

I recently purchased and sold a car at Kokomo Auto World and was very pleased with my experience. Cain was easy to work with and very accommodating of my schedule. Cain dropped off the new car and picked up the old car from my house an hour away from the dealership. Cain walked us through the features of the new car and made sure we were comfortable with everything before he left. Id highly recommend checking out Kokomo Auto World for your next car!

Em
Review №57

I went to Kokomo Auto World to look for a potential new lease, but I ended up falling in love with the Rav4 and had to get it! Thanks to Travis Mckinzie, i was able to leave the dealership confident in my choice! Everyone at Kokomo Auto World was extremely competent, kind, and helpful! Im happy to be part of the Kokomo Auto World family!

RP
Review №58

Unfortunately, we werent able to come together on a deal. However, it was a pleasant experience. Transparent on their pricing. No games or gimmicks. Hopefully well be able to do business in the future.

St
Review №59

Great experience buying my first car. Chris was great but the entire staff was fantastic - they really take care of you and unlike other car dealerships they arent pushy. They really listen to what you want and what your budget is and try to find the best car to fit your needs. I will definitely be returning when we need a new car in the future.

Em
Review №60

Adam Richardson was extremely helpful and accommodating of my hectic schedule. He got me taken care of from test drive to completion of purchase extremely quickly. Adam made sure all details were taken care of before I ever pulled away. Adam and Dustin made this process as efficient and easy as possible with little to no stress involved. My family will continue making our purchases with Adam and Kokomo Auto World every time.

Cr
Review №61

Sold me a vehicle that had been in a fire and did not disclose. I tried to take back but they wanted to offer me less than half what I paid for it a month after purchasing. Buyer beware!

El
Review №62

This was our best car buying experience! I went in with specific criteria that needed to be met and I ended up with an even better vehicle that I was hoping for. Suzzanne Sparger was our sales agent and was just amazing. She, and everyone went above and beyond to work for the best deal possible. We will go back here for our future needs and especially recommended Suzzanne!

Sh
Review №63

We purchased 2 used cars from KAW. Jake H. and the rest of of the staff made the whole process easy and pleasant. We love our cars and will definitely go back if we ever have to make another purchase.

Te
Review №64

The team at Kokomo Auto World is friendly, fair and helpful. Travis was a great communicator through every step of the way.

Co
Review №65

I had an awesome experience with Kokomo Auto World! Nick Teeter was great with sales and making my approval Fast and Painless and Dustin was fast with my signing. They both were easy to talk to. In the future I will be going back to Kokomo Auto World

Jo
Review №66

I worked with Adam Street at Kokomo Auto World and could not be happier with my experience working with Kokomo Auto World. Adam continuously went above and beyond to make sure I was taken care of and my experience working with him won’t be forgotten. Thank you Adam Street and Kokomo Auto World for treating me more than just a number and tailoring your efforts to my needs. I couldn’t have asked for more.

Cr
Review №67

Sold me a car without disclosing prior fire damage. They tried to hide the damage instead of being honest about it.

An
Review №68

Incredibly poor customer service. Complete inconsideration for their clients. I would never recommend the service department for they will make excuses to push off any warranty matters. Refused to supply loaner vehicles as well as refusing to service our vehicle. Beware of dealer. I’d advise those looking in the Toyota/ Honda market to visit Ed Martin instead.

Ma
Review №69

I would not recommend purchasing a car from this dealership. Being a female, they definitely tried to take advantage of what they think I didnt know. I even felt bullied at some points in the transaction. Conveniently after I signed all the paperwork and still went through with the purchase, they showed me a dent that is on the brand new car. They had me sign an We Owe You for them to fix it. Im from out of town, so I drove over 3 hours for my appointment and the repair person wasnt even on property. I was told to come back 2-2.5 hours later after I just traveled all that time. All the time and effort it took for me to get off work and other accommodations I had to make, I didnt go back. Now I cant get a response back from my sales person or management and I still have that dent. Also, its been over 30 days and I have yet to receive the paperwork. Needless to say, they rave about the service but they definitely believe after they made the sale that they dont have to follow through with any promises that they made and that we signed for.

Ju
Review №70

Leased a 2019 CVR and I am been delighted with Kokomo Auto World. The sales staff, sales managers (especially Alec) were very helpful and friendly. Our “finance” guy Dustin was great also. Overall just an easy experience with a very satisfied lifetime customer! I have wanted my CRV for YEARS and thanks to the staff at Kokomo Auto World my dream finally came true. ❤️❤️. Love one and all for all your help.

wo
Review №71

The crew at Kokomo Auto World was extremely helpful and supportive while I was trying to decide whether to lease or not. They went through the process of leasing step-by-step with me and worked the numbers, and even let me test drive the car for a week while I gathered more information from friends and family. Ive now been leasing my 2017 Honda Civic for about 5 months now and am loving it!

Am
Review №72

First time leasing a vehicle. Jake H.took the time to talk me through the process, worked with my finances, and helped me get the vehicle I was looking for. Awesome service!

Je
Review №73

Go see Adam at Kokomo Auto World! He listened to our situation, less than stellar credit, upside down on current vehicle over $3k... he worked for days to get us into a new 2019 vehicle. Very easy to work with and trustworthy! He is our go-to car guy. Thanks Adam!

CR
Review №74

They sell vehicles without disclosing prior knowledge of fire damage. I can prove they covered it up. They sold me a car and fraudulently manipulated the carfax to hide fire damage. When I presented this information, they tried to deny it.

Lo
Review №75

I had a break down and needed to be towed. My car was taken to Kokomo Auto World. It was a few minutes before closing time. Yet I was greeted warmly and with smiles. My car was repaired in a timely manner and it was Christmas week. I am not from Kokomo but I was treated like I was a friend. Thank you, Kokomo Auto World.

Al
Review №76

I recently bought a Ford Fusion and Suzzanne Sparger was amazing! She made the process 100 times easier! She was very friendly and helpful and I love my new car! I couldn’t of asked for better service. I highly recommend Suzzanne Sparger at Kokomo Auto World!

Le
Review №77

Jake Handy at Kokomo Auto World made my leasing experience go super smoothly. Very satisfied!

mi
Review №78

Jake handy really set the bar for my wife and i while buying our new to us vehicles. By far the best rep weve delt with @ KAW. makes you feel like family

Je
Review №79

Service department is great!! Wont take my cars anywhere else

Ma
Review №80

Had my toyota serviced & was pleased for the most part after questioning the bill difference from original estimate ($130 difference )reduced final bill to $45 difference, which I would have liked to have been aware of on estimate. Had a 1 pm appointment & got the car back about 4:30. They changed 2 light bulbs, checked fan motor on air conditioning . Waited the last 30 minutes for the paperwork after car was finished (thought it was finished ) after checking lights 1 had not been changed but service technicians changed it in less than 5 minutes

Da
Review №81

Jackie was awesome and I had a fantastic experience overall! Highly recommend!

Gr
Review №82

Great place to buy a car sales staff like Adam doesnt pressure you at all people here are so nice plus there cars are in great condition .Im planning a car today there .

Ga
Review №83

When we first went to Kokomo Auto world and met Adam he was easy to talk with, helped us look at all our options, and he was very willing to work with us. over the next few days as we started to come to a decision he felt like a trusted friend not just a car salesman. If you are interested in buying a new vehicle and want the best salesman around ask for Adam Bedwell. He goes above and beyond for his customers. Happy car shopping!!!

Co
Review №84

Not the top notch I would expect....but still a pleasant experience....

He
Review №85

Took my son in to get a truck, he knows a lot about anything with a motor. Jake Handy was our salesman & the two geeked out about cars / trucks answered any questions my son had! Jake was very personable and not pushy! Im also a hard sale, so they have my future business! Also a big thanks to Mike for making my life a little eaiser!

Ke
Review №86

I leased a 2019 Honda Civic from this place and love every minute of it

Gu
Review №87

The only people who work on our Toyota Prius

Je
Review №88

I had been a Nissan customer for the last 10 years. I lease all of my vehicles because I literally never keep a car more than 3 years (I get bored!). Leasing is the best option for me. I wasn’t sure what Toyota could do for me but I was really interested in test driving a Prius. Not just any Prius though, I had my mind set on a certain one. I’m very picky when it comes to my cars. It has to be the right color and the right interior or I’m not interested. LOL (Sorry Jake!) Long story short, I found myself at KAW and Jake Handy was the first person that greeted me. He listened carefully to what I was looking for and the price range that I was not budging from. I told him I want this car in this price range and if you can’t do it then I’m out. Jake and his team worked really hard to make everything happen and I’m proud to say that I am currently leasing my perfect vehicle right now! I will say that this is the first car dealership that I walked into and wasn’t treated like I knew nothing because I am a woman. Jake and the rest of the team treated me with respect always and REALLY listened to me as the customer. Jake and KAW has a customer for life now! I’m so glad I stopped in because if I didn’t I think I would be driving another Nissan right now that I settled on. Don’t settle people! You deserve the best and Jake Handy is the best!!!

Na
Review №89

Great People, Good and Prompt Service make you feel special. Good Luck Jon Dotson

Br
Review №90

I really like this place. I want to really thank Brian that works there. If u want a good place come here.

Ka
Review №91

I was in a stressful situation with my car, but they helped and made it relatively pain free. Linda in the service department made everything feel like a breeze.

Ga
Review №92

Excellent service, polite, respectful employees. Definitely recommend them.

Me
Review №93

We just purchased our third vehicle from Kokomo Auto World and we also have the cars serviced here. Every department goes above and beyond to make sure our needs are met. If you’re looking for a vehicle, I would highly recommend you shop here.

ur
Review №94

You can make an appointment here for your busy schedule friendly staff Quick Service

Je
Review №95

They took care of my keyfob today

Tr
Review №96

Excellent customer service. Bought from them in December and had my first service yesterday. They are equally nice and effecient in both sales and service.

C
Review №97

Dealer did not disclose car had been in a fire. They tried to hide this from me

Sh
Review №98

I had a wonderful experience at Kokomo Auto World! Everyone was great and my salesman was the best!

In
Review №99

Used car department manager Andrew is slick talker, Chris in the Honda building is dishonest, the Managing partner always asks what can he do to make it right, and when you tell him, he says he can’t do it. His son works in sale Cain. So guess who’s making most the deals there. Conflict of interest much? All family works there, so they back each other up. You can’t win! They give you invoice up front like it deal, then add pulse that you have to pay for and other fees. Your better off in Anderson. In response to the owner: Hey, so you can do nothing about it? Sure when and where would you like to meet?

CN
Review №100

Car was in a fire before purchased. Dealer covered up knowing about it.

Information
19 Photos
100 Comments
4.4 Rating
  • Address:3813 S Lafountain St, Kokomo, IN 46902, United States
  • Site:http://kokomoautoworld.com/
  • Phone:+1 765-453-4111
Categories
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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