I felt so good about Trent Family Auto when I walked in the doors. Desiree made me feel welcome. I love that they are honest people. This was my first time buying a car on my own. I told her my situation and she had a car just for me and I love my new car. Thank you Desiree for all you did for me. I would recommend Trent Family Auto to anyone. They are honest people.
If only all car lots would treat you like Trents. Our sales lady was young but very knowledgeable and the best sales person. Thank you guys at Trents Family Auto
LJ went above and beyond to get me in the vehicle of my dream. This company has been so great to me and helping me find the right car and everything I needed
Great Customer Service & Desiree Marlow Was The Best She Did All She Could To Help & It’s Paid Off We’re Very Satisfied…
Very nice and courteous staff, great car buying experience. Highly recommend.
They have great cars for great prices! They are honest and very nice! Out of all car shops I went to this is the one I recommend!
I drove my friend for an hour and a half to this dealer only for them to tell us that the vehicle is not in drivable condition. He scheduled a test drive ahead of time and was never notified of any issues with the car. They were on the phone multiple times, even on the way there I mind you, so they had the opportunity to bring it up. When we inspected the car we found more issues not even relating to the bigger problem, and when we brought up price negotiations the man responded with a joke basically laughing in our faces. I’ve purchased quite a few vehicles and this is by far the worst experience I’ve had, what a complete waste of time when it didn’t have to be.
10K for 110,00 Miles on a 08 Jeep Liberty😳😳!?!?Pretty cringe guys i didnt Know corona left you this broke2 Stars because it was easy to leave
This is my first time coming here buying a vehicle from here. I love the costumer service,there so friendly. I will be coming back here in the future.
I had an excellent buying experience at Trent family Auto.I was uncertain if they could help me, but I got everything I was promised. I am in a newer vehicle than I have ever driven before, besides rentals😉I am satisfied with my payments and the warranty provided! Relaxed no pressure atmosphere, very rare these days:)
I bought a nice Chevy Cruz from here and I really loved it at first. However, a month later, I had nothing but problems. The computer system was messed up now the valve. I gave 3 stars because they were nice people to do business with just upset about the car
Very professional nice polite staff all willing to help got a good deal on the very good vehicle would recommend them to anyone
Very good deals and great service!
The guys at Trent helped me get into my first “adult” car, they were willing to work with me rather than condemn me for my credit age, and they made sure that I was set up to be a good driver in a safe and beautiful car. Absolutely give them a visit if you’re in the market for an awesome and safe vehicle on or off a budget. They’ll make sure you leave with a smile and help to the best of their ability to get you those keys. Awesome service, would give 20 stars if possible :)
Larry and LJ were wonderful. They made buying my truck easier than I could have imagined. They have a lot of vehicles to choose from, and they work to get you into what you want. If you have an issue with your purchase, they strive to make everything right for you. Very happy with my choice to deal with Trent Family Auto. Thank you !
Awesome customer service! Great to work with Larry! I highly recommend Trent Family Auto for all your used car needs!
Very friendly but didnt meet my expectations on the trade-in.
We recently bought a truck from Trent Family Auto. They were located out of state and roughly 3 hours away from us. Being the drive was rather far, I looked up the shop and their reviews to see who I’d be dealing with. Much to my surprise, they had amazing reviews which isn’t something you usually see from a small auto dealer like this. So we made the journey out there and bought the truck. It became quickly apparent why they had such a great rating, the guys there were very helpful, polite, professional, and accommodating. All things that are hard to come by in the automotive business in my experience. They worked with us on everything and were more than fair to us. We were treated with some of the best customer service we have ever gotten and we fully recommend them if you’re considering purchasing something from them!
Really Nice. Awesome Cars
My boyfriend and I were looking for a car all over town .. we came to Trent auto and they gave us just that .. not only a car but a great deal they are really nice people that are willing to work With you no matter what! GO CHECK THEM OUT!!! Ask for L.J
LJ got me the fastest approval Ive ever had. Quick, helpful, and he did everything to make sure I got the vehicle that I wanted. He was very confident with his work. He presented himself trustworthy and interested in helping his customers. Best experience with a dealership and Ill be buying more cars in the future from LJ at Trent family auto in Kokomo. :)
Went above and beyond with the jeep I purchased off them. They let me take to a mechanic and fixed anything that was wrong with the vehicle before I got it. I highly recommend them and look forward to doing more buisness in the future with them
Test drove a couple vehicles got settled on a 2011 Durango, drove flawless, a couple days later it developed a sharp pull to the right and a clunk in the front end. Gave me their mechanics number right away and are going to get everything square. They have really nice vehicles on the lot, the owner and LJ are some really cool people, easy going and make sure everything is done right. In and out in reasonable time. I definitely recommend this place for your next vehicle purchase :)
Very quick I was in and out and driving my new vehicle in no time highly recommend . Very nice inventory as well, if your looking to purchase a vehicle dont hesitate to give them a look
This business is amazing when it comes to customer service, level of detail in their vehicles and top notch on helping you with any issues that you may have. I recommend everyone gives Trents auto a try for their next auto purchase!
Had a very good experience with plenty of knowledge about the process as well as quality vehicles. Very satisfied with the experience.
Amazing people and amazing deals. And they work hard to get you what you want. Can’t ask for a better car buying experience. They will have my business for years to come!
Great business. Will help you find what you need and go out of their way to make sure you get what you want. Great people and great customer service.
Great SUV!! Great Price!! Great Service!! Best place in Kokomo for used cars. Thanks LJ!!
Trent family auto was very helpful in purchase of my car! I wouldnt want to buy a used car from anyone else. Larry and LJ thanks
I have been doing business with Larry Trent for years. What keeps me coming back is that he has always found me the right vehicle, even if it wasn’t on his lot. I never had to worry that I’d have anything but love for my car, which is important because in my career you spend most your time driving. I recommend Trent Family Auto to all my friends and family.
Quick approval and very friendly
The quick review is that my salesperson, LJ, seems to be an honest and relaxed person that doesnt pressure customers. Trent Family Auto even worked with me after the sale when an issue arose. That is why this review is not 1 Star. Unfortunately, I was sold a van that needed serious engine work that they were not willing to fully take care of. That is why I cannot give 5 Stars.I came from 50 miles away to purchase a Chrysler minivan with just over 100,000 miles on it. I took it to a local mechanic to get inspected. An oil leak was found along with an engine code for low oil pressure. Trent Family Auto agreed to make the necessary repairs, we negotiated the price a little, and I purchased the vehicle.I picked up the minivan a couple days later. Approximately 1/4 mile down the road, the engine light came back on. I immediately contacted LJ, and he began working with me to figure out the problem. Ultimately, it was discovered that the engine was full of sludge. Trent Family Auto agreed to put more money and work into it to clean the engine and make everything right. Unfortunately, the work that was done was not enough to thoroughly clean the engine. My local mechanic recommended costly repairs to clean it, or replace the engine.At this point, I requested that Trent Family Auto refund my money since I no longer wanted the vehicle. Though it was an as is sale with no warranty purchased, it seemed possible they would agree to refund my money since they had already put more money into the van after the sale. They had seemed to be honest people wanting to do things right, not just what was legally required. Sadly, LJ informed me that there was nothing more that they could do to help me. He stated that the failure to catch the problem with the engine was the fault of the mechanic that inspected it and not Trent Family Autos problem.My mechanic did his own thorough inspection and found more problems (some of them to be expected for a vehicle with this many miles). I have now chosen to put a little over $5,000 into replacing the engine, a leaking radiator, struts, and shocks.Based on my experience, it seems that Trent Family Auto did not honestly know what they were selling to me. The sludge in the engine isnt something that I believe is easily discovered. They probably had a better idea of the issue once their mechanic cleaned the engine. What started out as a smooth, honest transaction with upstanding people ended short of that mark, for me personally.
Absolutely great place! Bought my first car from there and Im absolutely satisfied! Big thanks to LJ for hooking me up.
We have been doing business with Larry for almost 20 years. Honest and trustworthy. We have purchased several vehicles from him over the years and have never been disappointed!
Very good people and fair! Definitely recommend them to anyone!
Best thing smoking Excellent environment outstanding service
Owner is awesome!!! Always goes above and beyond and tries to help anyone in any financial position Im need of a great used vehicle . Highly recommend!
Amazing people,very polite and will bend backwards to help.. highly recommend
Nice people
We were treated very well and will definitely consider future purchases.
They got us in and out we appreciate them truly friendly service family like thanks guys
Had a great time with LJ and Larry. They were very professional and super friendly!
Great place to find a car. Only took about 30 minutes to get the paperwork done and we were on our way.
I got extraordinary service and a great deal.
Larry is very helpful before and after the sale.
I purchase all my business and personal vehicles off Larry Trent. A guy you can trust with your auto needs.
Easy to work with and a great selection of vehicles
This is seriously the best place to get a car its easy its hassle-free they are the sweetest and you can tell that their main priority is to get you into a car and not a car you have to settle on or just deal with a car that you love and love to drive I applied with them and within a couple days was in the car that I wanted to drive I couldnt even get my elderly mother around or my children or get to work and now thanks to Trents Family Auto Im able to do that again LJ Desiree they are so sweet they dont judge you based on how much money you have or your credit score if you have a car need please go to Trent Family Auto. Thank you guys so so so much.