Came In to help a friend get a phone and ended up switching to cricket, paid $80 for a a32 and am now only paying $5 a month after switching and getting on the government broadband assistance program which Erica was very pleasant in helping me get set up on it and staying on the phone with straight talk until I was switched over. Very good customer service and crickets service is way better than straight talk in the la Crosse area, thanks again Erica!