Very helpful with any questions.Would highly recommend.

Awesome Store. Great employees and very knowledgeable. Has a awesome fishing selection of about everything. Best bait in the city.

Great hardware and sporting goods store. Love that I can buy just a bolt and a nut vs a bag of them when I only need 1

Bought a trailer, made in Wisconsin, andvthe Gentleman that helped me was awesome. He helped me get the right ball for my hitch, and went the extra mile helping me get an old hitch lock off. AND OH YEAH, THE PRICE OF THE TRAILER WAS NICE. MADE IN THE U.S.A.

Extremely helpful and friendly. Great customer service. The guys in the outdoor equipment area are fantastic.

Very helpful and knowledgeable staff. Very clean.

I had lost one of my house keys. I went to another store to have more made. The keys did not work. I went to Ace and had them made. They worked perfectly. Tim had made them. He did a great job! He was very nice! Ace is great place to go! They have so many things that you need and friendly, helpful service! 😊❤️

Customer service was great! We needed a new plumbing shut off valve and the fella who helped us knew his stuff. He even offered to remove a stuck on piece from the old valve that we needed and didnt have to replaced that part.

Nice store got everything friendly help no complaints south side of lacrosse if you need something go Ace

Nice clean store with everything you would ever need. Friendly customer service. Ill be back when Im in town!

My favorite ace hardware, decent fishing selection as well as tools and hardware

Good place to seek & find most everything you need for home use in SO many ways.....

In & out quickly, staff helpful & friendly. Clean & organized

Always clean always helpful organized and priced fair with good quality products!!!

My husband is at Ace nearly daily. He just loves Ace and all the people who work there. They are always so accommodating. He wouldnt go anywhere else.

Leo was awesome! Excellent customer service and went out of his way for me! I rented a drain cleaner and could not unscrew the screw that was on the attachment. I tried for two hours and it just wouldnt budge. I called Leo back and asked if I could trade for a different drain cleaner since the screw wouldnt come undone. He accommodated my needs. I left a happy customer and a clean drain!

Always have what I want, helpful people.

This is my first go to stop whenever Im on La Crosse, to pick up my fishing license. The staff is super friendly and helpful. This last time, I made it there with only 5 minutes until they closed, and I was still treated with all the professionalism and courtesy as I would expect if showing up mid-day. They have a nice selection of fishing gear, and live bait. Convenient location, and a definite stop if youre coming to La Crosse for some fishing.

Big hardware store.

Great products and great employees .some things are a little pricy

Nice little local business glad they are still around

Very courteous staff and a well stocked hardware store. Nice to have this store in our community. Felt safe pertaining to Covid.

Recently I brought in my snowblower for service. I was told it was a cheap model, that parts were not available to repair it. I was charged $73.00 to clean the carburetor. Three weeks later an identical snowblower was brought in for service with the same carburetor issue. The owner was told it was a good snowblower but the needed part was on back order. The carburetor was cleaned for a charge of $44.00. Both snowblowers were serviced for the same problem by the same service man. I really like this store. I have always had a great experience shopping here, the staff is always very friendly and helpful. This experience has tarnished my views on shopping at this store.

Nobody is very eager to help you. I was standing there trying to figure out where I would find an item. On guy told me to go ask another person because we was on his way to lunch. I guess my business was not as important as his lunch break. Customer service is lacking here. I also noticed many of the employees were not masked up. Ironically the sign in the door says they’re required.

Great store. Fantastic fishing section. Great clothing selection and you can buy both fishing & hunting licenses.

Bought a $360.00 dewalt impact good place very helpful good customer service. Thank you

Staff were great, helpful, knowledgeable, nice Hardware Store. La Crosse is lucky to have it.

I just spent $150 in the store. I called ahead for help to find items for a small project. The older gentleman on the phone was kind. He was even available when the younger gentleman I found when I walked in helped me find what I needed. I appreciate that the younger gentleman even walked around with me to find what I needed. I told them I was fine before I figured I may need a small drill. The 3rd gentleman I found was clearly only worried about upselling and was showing me drills at $100 and even when I mentioned smaller drills was still trying to up sell and even brushed me off while I was speaking. I am new to LAX, but not ACE or tools. I work in medical, have worked in legal, and have also worked in customer service. How you service the community means everything and reflects the business. Since moving here last year I need to replace my whole tool set, but the last experience could be enough to make someone order online versus coming in especially during a pandemic. It only takes ONE employee and/or a bad experience to change a persons mind about returning for business. People also spread the word about the kind of service they receieve to friends, family, and the community. Be mindful.

On 05/01/20 I bought a brand new Ariens zero turn lawn mower. Sale was fine. Sales people were fine. Did not receive the owner’s manual or the service kit that normally comes with the machines. Have called every two weeks asking about them only to be told “we’re still looking for them and will call you when we find them”. It’s taking far to long to receive what I’ve paid for. After spending almost $3000.00 you’d think I’d be treated a little bit better. Becoming very unhappy.

Awesome local hardware store with a big selection of home repair and remodeling items. Friendly and helpful!

Nice store and people

Very helpful employees.

Ace has it all! From the smallest washer, to pellet grills and spices! They even have guns and sporting goods to help put a critter on your grill!

Staff at rental desk was confusing, over charged me and lost my paperwork for the return and was wanting to charge me more!

Very helpful.

Walked in. Walked out. None of the employees or customers had masks on. Had both elderly workers and customers in the store at the time. Wanted to and tried to patron a small business but was disappointed in regard to their understanding of the pandemic and couldn’t do it. At least my Ace in Appleton has better sense. Masks and shields for their employees.

They have a great selection of gear for hunting, fishing, and firearms. They have work clothes, a rental center, and just about everything you need for your project. The staff has always been kind and helpful during my visits.

Best customer service.

Very friendly and knowledgeable staff. Had just what I was looking for

Friendly, helpful service.

I love Ace. Most of their stuff is made in America and lasts longer. Super solid staff members and great selection means I go there over the big box competitors every time.

Excellent staff did not have the Milwaukee tools we were looking for.

Excellent selection and even carries firearms! Super friendly staff are always cordial and knowledgable. One of my favorite stores.

If they dont have it you do not need it. Hands down the most friendly well versed folks in the business!!! It seems like no matter which area the person works that day, they have a great ability to show you exactly where the item you are seeking anywhere in the store. How do they do that????

Old school HW store with everything needed, even baking tins and furniture pads

Excellent hunting and fishing equipment selection. Knowledgeable staff.

Have always liked Ace, but this is the year of Covid-19 and the employees were not masked and they weren’t social distancing. Made me feel very uncomfortable. I won’t be back any time soon.

ACE hardware is the only place that I have been able to find the 33 long flourscent tube that our bathroom fixture uses. Nobody else seems to stock it. So I will say, ACE is the place to find that hard to find item.

Love this store. Everyone is friendly and knowledgeable. They go out of their way to help you. So different than the large home improvement stores.

I never have been in this Ace and not gotten all the help I need! I go there for the help! No matter what I take in there someone has knowledge to fix it. LOVE THIS SHOP!

Really expensive every time I go there they dont have what Im looking for when they do the people that help you are very nice but theres usually 10 guys standing around talking about fishing at the back counter I think if they paid a few less people to stand around and talk they could lower their prices

Love this place they have everything

Products are fine and employees are helpful and friendly but at this time of covid 19 surging in LaCrosse I dont feel comfortable with the fact that the employees do not wear masks. Actually, masks should be mandatory for everyone entering the store. Menards does this.

Great store, great people to work with.

I love Ace Hardware!Everyone is so friendly, and they show me right where something is. Its just like the commercial!!!!

Nice people. Also, if you need something nuts and bolts related, its the best place in town.

Knowledgeable staff. 👍

They do replacement car remotes a real life saver

This is one of the best ACE Hardwares I have been to. The staff are so helpful. This site has rental, which is a huge plus.

Ace is the place? Not any more. Nobody helps here any more, and they are always low on stock of the important stuff

I spend entirely too much money when I go inside this store. Always on the same thing: Lawn and garden supplies, every single year. They have the best stuff. Loaner lawn items that you can use and bring back when you are finished with them (WHAT??? Really? Yes) Amazing customer service here.

One of the best hardware stores in the area. Fantastic hardware selection and good people to serve you. Recommend.

I had rent a power-feed drain cleaner (drill snake) yesterday for a clogged drain in my basement. Got home with the machine, and started it up. However, there were a lot old paper towel (probably from the previous renter) that was stuck inside the feed control. It took me a good half hour to dig the paper out before I could even use it! Would really appreciate it if ACE could check any products after it is returned to make sure if it in good shape before renting it out again. It would be really helpful for the next customer/renter!

They have really fair prices on their sporting goods

Theyve always had what Ive needed and the customer service is superb!

Staff was very nice, prices were to high for me though. Went for paint twice as much as farm and fleet.

Turns out its not the helpful place. I bought $90 in locks for a realty property 45min away. Had them keyed. Was told they were all checked and keyed correctly. They were not... As a result, I was stuck 45 min away without enough keys. Manager didnt care, she said, it happens. and wouldnt do anything to rectify the situation. I have been shopping there a long time, the store has had a lot of manger turnover recently, Im done with the place.

Prices tend to be higher but theres good deals now and again. The staff is usually helpful as well.

Truly THE BEST OF THE REST for ALL Your Hardware and Sportsmans Needs! If You have a NEED...ACE of La Crosse IS THE PLACE YOU NEED TO BE!

If you need that special nut or bolt. This is the place. Rental department has lots of useful tools. Lots of guns and ammo. Was looking for a particular gun and they found it at a fair price.

The staff is generally helpful and the have most everything you need.

For years it has been evident to me that Ace hardware stores instill a great sense of customer service to their employees. I dont think Ive ever been to an Ace Hardware store that didnt have helpufl staff. Continue your mission of excellence in customer service.

Went there to get plumbing supplies....and it was something basic....common....and couldnt find it....

They have everything you need plus great clerks & cashiers. Sporting goods managed by Brad is the top sporting goods in LaCrosse.

The customer service is great but the prices are high. I purchased 24 feet of chain and it came to $71

Great sporting goods department. Always helpful

Can me here on a regular basis for home stuff. Staff is nice and helpful.

Large store for an Ace, they have a pretty good selection of hardware and a great selection of steel/aluminum/brass bar stock

Excellant service from sporting goods to anything you need to repair or replace suplies

Awesome store, locals know its the place to go for a variety of things. If they dont have it, theyll help you find the place that does. Excellent customer service, surprised to see a single bad review - but everyone knows even the best businesses get a bad wrap occasionally!Will be stopping by again today if you are open on the 4th!

Always a wonderful place for home owners everyday problems. Many of the staff are retired experts that are happy to tackle your problem. Very reasonable too!

Very helpful Ace employees. Was able to get everything I needed

Wow, a great staff and selection of products.

The staff are always so helpful and knowledgeable you may pay a little more for some things.

Locally owned. Helpful staff.

Great selection of power equipment for lawn and garden. Always helpful, thanks Ace

Sports shop lots of stuff

Their incredible fishing selection is one of the best around!

I love this Ace! Huge selection, great service. I could spend hours at a time shopping here!

Always friendly and knowledgeable employees able to help you out and answer your questions! Everything from miscellaneous hardware to sporting goods including live fishing bait.

Great place to buy fishing and hunting gear. Everyone there is always friendly and helpful

My husband and I rented a power washer that did not work very well, infact the pull cord to start it actually broke! We took it back the next day and exchanged it for us. The next one we took home worked even worse! It would only stay running for a couple of minutes at a time. I gave up after about an hour of this and called the store to explain the problem. When we returned the machine not only were we charged fifty dollars for a full day of use they were also really condescending. Questioning whether we even knew how to use it! Ill never rent anything there again!

Im so glad I skipped the other Ace to come here. Everything I needed and very helpful staff!

Love this store, great products from sporting goods to lawn care equipment/products to tools, best man store on the south side, friendly helpful staff at the back counter.

Awesome selection of sporting goods!

Lots of everything you need for work around home

Had what I needed.. outside window AC cover. Couldnt find elsewhere!

I hate to not give them a 5, but they dont price match. How can they expect people to pay $30 more than Menards for a thermostat? I walked out. Handy if you are in a bind but not always the most economical option.

I almost always find what Im looking for at Ace Hardware. Great selection of tackle for the fishing community.

Best hardware store in La Crosse. Rentals and very helpful people.