I did window shopping over a period of months. Staff was welcoming, answered questions, but were not pushy as I stopped in to look at various bikes on several visits. I am very happy with my recent purchase, and have heard positive feedback from others as well. I anticipate going to them for service to keep the new bike in good shape, and am hopeful this will continue to be a positive experience.

Great staff, super helpful and very very nice. I highly recommend them, We absolutely love our new side by Side :) Thank you!!!

After ordering my Scout, Hailey continuously sent me updates on how the bike was coming. Once the bike came in, the paperwork was short and sweet. I was unable to pick the bike up and Cody delivered it a few days later to my door step. Nothing but professionalism from Lafayette. Thanks guys!!

Cory and Kelly were great to work with. Gave me top dollar for my trade in and made me a great deal on my new power sport. Would definitely recommend stopping in if youre in the market for a new bike, side by side, or trike.

Friendly people…had what i wanted in stockBUT was quick to get us in and out and not in a good way.They didn’t go over the controls of the ATVNone of the features…nothingLuckily I’ve been riding for years or I’d be in a bit of trouble.There is a extended factory warranty available, they never went over it to see if we wanted it (witch i would have)…. Never even mentioned it.I only found out later on from the manufacturers websight it WAS available……at time of purchase.Owell i guess.But honestly overall they are nice friendly people who actually had stock when most others did not.Even with the above said….. I’d buy from them again.Just make sure you get all questions answered if you don’t know!….ASK

My husband and I purchased a 2021 Indian here yesterday. AMAZING customer service!!! Friendly and knowledgeable team working here. Specifically Hailey, she went above and beyond to make us comfortable and feel at ease. Even though we ran into some technical issues, they assured us they would take care of it. We will be coming back in the future. They carry a wide variety of bikes and gear to fit all your needs, wants and desires!! Thank you!!!

I went to this store from Indy, all of these folks were professional and fair. Thank you all, everyone works as a team from Sales, Service and Parts. This is my second bike I’ve purchased from them. Thanks again!

Kelley Turner was awesome to deal with, polite and knowledgeable. Great buying experience.

They were quick in getting my bike to service and out of the rain. They were polite. I walked through the door and someone greeted me immediately.

Came in looking at ATVs specifically Polaris. Unfortunately with the pandemic alot were on backorder. Kelly came over and we talked for a while and then sat down and he did a virtual design of what I wanted. Very professional and knowledgeable and didnt try to play games or cover up anything. Straight forward with pros and cons no matter what they were. With that I happily settled on a brand new 2021 Polaris sportsman 850 with some extra mods. Was told around 3 months for the transportation/delivery. Somehow they made it happen in less time than that. Nothing but amazing, honest, and professionalism from Kelly. I will definitely be back for whatever else I may need down the road. Lafayette Indian motorcycle, great place!

Good selection of Indian and used bikes. They are also a honda dealer and have a few of those as well. Friendly staff that doesnt hover.

They would not work with me on numbers we had no deal but staff seem nice and friendly not much on the display floor to see. Good and clean and real cool A/C. This place may work out for others.

This place is great. Ive spoken with some of the employees over a few visits and had a great experience each time. Debbie and Rhonda were very nice to talk to, and the manager Curt was very knowledgeable and courteous. You can tell they have all been doing this for a long time and they made us feel at home. Nice to see dealerships know how to treat people. Great place to visit and we will be buying from them when we are ready. The Can AMs are so cool!

Nice nice people to work with didnt try ripping me off on sale with bunch of extras and Fare with the trade in.

Bought 3 bikes in 1 month. Outstanding service!

Great people to deal with!! Thank you for everything Hailey.

Friendly place. Low pressure sales, but still was available if you had questions. Had a decent selection of Indians and Hondas. I just stopped in to take a look at a bike, but think I may just go back to the Ducati dealership because I want a bike with a little more pizzazz than the usual bikes you see. Besides, the Diavel and XDiavel is pretty fantastic rides if you ask me. However, if you are looking for a cruiser or touring motorcycle, stop in and see what they have.

Anytime Ive visited, the staff has been incredibly welcoming and knowledgeable. They know their product and have provided me with advice that has been greatly appreciated as a new rider. A huge thank you goes out to the team of professionals for their time and efforts. The service to customers I have found here has kept me making the hour commute to support the business.

They never answer the phone or call you back in the parts department

Went to dealership today, looking at the Indians. There for around 20 minutes. No sales representative came over to talk to me. No one, just couldnt believe it. So I left

That staff here was very helpful!! Friendly, and willing to help a hand with any question we had for them that needed answering.. we will be there again Sometime soon... Thank you all for a GREAT welcoming visit!!! Peace!!

Be prepared to be lied to and pay a$1,000 deposit and be intrapped with a buyers order.

They have great service!!

Im sad to hear some of the negative reviews on here as we traveled over 4 hours to buy a bike and the experience was Perfect. George, Debbie and PeeWee were all very helpful and treated us like family even though we showed up at 430 on saturday to pick up the bike. George works friday and saturday for anyone looking for a great salesman and friend. I had been working on a deal at my regular store and the bike we were going to buy just didnt work for my wife so I started looking at the other dealers in the TW network. I found a Ultra that fit the criteria, waited two days for my saleman here to drag his feet. I called Lafayette myself and got Debbie whom asked me exactly what i needed and she would deliver. She did, then got me with George whom done EXTENSIVE footwork to have me ready for my 4+ hour ride home. My wife and I personally Thank You from the bottom of our hearts for service that we rarely see in business anymore!

I usually dont write reviews but the service department is a joke.I bought used 2014 can am maverick from private seller.I called service department to go over sxs and also do a full service on it.They said bring it in we can have it done this evening.3 days later I called and they said it was done but all they could do was oil change,spark plug,air filter.(Total cost over $300)Said they couldnt get drain plugs out of differentials to change fluid.(really isnt this what a service department does).So I went and picked up they couldnt give me a good reason why they didnt change differential fluid so I brought it home and when I got chance to look at differentials it took me less than an hour to change. I will never deal with Indian motorcycle again.What a joke

Great experience. Look up Kelly Turner on the showroom floor.

Absolutely horrible service. The best part of this review is the follow-up that they gave me. (See below) They said to give them a call. During this escapade I had called so many times it wasnt even funny. I finally gave up, walked in to the store and I called them from within the store and they just allowed the phones to ring and never answered. I physically watched this happen. Good luck getting a hold of them. Thanks for telling me to call a number you dont answer! *********Just for good measure I tried just now again to call since you made the effort to try to make yourself look good and lo and behold no answer. Shocker!!! You guys are obviously not serious about your business.

Always great service from the parts department. Havent gotten the chance to buy an Indian yet but thats the plan in the future

Great staff.

Friendly, and knowledgeable staff.

Nice store and very nice sales people.

Doug, Curt, and the team at Indian were fantastic. I couldnt have had a better experience. They made it a smooth transaction took care of any concern I had. It was awesome if your looking for a toy Indian is the place to go!

Great service and parts. Found me an amazing deal on a recent trade in Spyder inventory is constantly changing hurry in and get your dream machine before its gone.

I bought my first bike here on Tuesday. Doug was super helpful and knowledgeable. He answered all of my questions and offered excellent advice. He even helped me out today, well after I bought the bike, with the same enthusiasm as before he sold the bike.

Great experience buying from them! They were not pushy, did not try to sell us something we did not want, and let us take our time. They were very friendly, accommodating, and helped us our with a great deal. I would highly recommend.

Helpful and friendly staff

We dealt with the GM of the store, Curt. He was very helpful and informative when helping us pick out our new ATV. This guy knows his product inside and out. They seemed really busy and it took a little bit to get everything prepared and the ATV setup, but was worth it. Had a great price too, and didn’t pressure us to buy on the first visit. There should be more dealerships like this one.

Helped me get my 2005 cbr up and going. Great work and was honest. Saved me a bunch of money

Bought my Star Raider here recently and Elliott and the rest if the staff were very accommodating and friendly! Had to come back after hours with at trailer to pick up the bike and Elliot and another guy waited for me to help me. Very nice of the manager to have given me and my brother a couple of gifts for the purchase that day. I definitely recommend!

Really nice and honest people

Walked in and instantly was greeted with a smile and asking how I was doing today. Came in with my mom is December and it was kinda awesome the shop was like an extended family to her! Very clean place and amazing staff. The staff tell you exactly how it is no beating around the bush whatsoever felt very comfortable. They didnt have sales people pressuring you to try and buy stuff like most shops. Very relaxing and the staff knows exactly what there talking about. And the absolute best part is there are extremely pro-woman riders! I would very much recommend this place especially if you are a woman ridder.

Didnt have the bike they indicated online as in stock

I bought an Indian Chieftain Dark Horse at another motorcycle shop. After that, I met the people at Indian Motorcycles of Lafayette. Been coming here ever since. The whole shop staff is courteous and knowledgeable and the management is top rate. They will bend over backwards to take care of their customers. I wont buy parts, accessories or another motorcycle anywhere else.

Great Show room....on-deck...personal. a..all indian store.....fast service...

There’s these two ladies there named Debbie and Rhonda that got me financed and I was able to get my new Can AM Ryker same day. All the people here seemed really nice and helpful. Even the GM helped me out too.

From the very first time I set foot in this store, I have been blown away with the customer service and quality of service. The staff makes you feel welcome and a part of the Indian family! I’ll even stop in just to say hi and they treat me just the same as they did before I bought my Indian Roadmaster.They have made such an impression that the group of Harley riders I ride with have started using them to service their bikes and really enjoy going to the special events with me.Thank you Indian of Lafayette for building such a great relationship and holding the highest level of morale and friendliness I’ve experienced! Look forward to the long future of friendship ahead!!

Great selection of motorcycles and the staff is very friendly.

Dealt with Rhonda, my service experience was top notch from start to finish. She emailed me a video of the bike I was interested in. She offered a warm and friendly greeting when I arrived at the showroom, answered all of my questions while I was making my decision and has been fantastic after the sale. Pricing was more than fair. Highly recommend these folks!

We had a great experience with Indian Motorcycle of Lafayette! They were not pushy while we were deciding if we wanted to purchase our 2019 Indian Chieftain Dark Horse.

Stopped by this place yesterday on a whim and found out they have some pretty cool motorcycles. Lots of used ones that are in great shape. the prices are good, and even though they sell Indian Motorcycles, they had a lot of Harleys too. Met Ben and he showed me a few things I didnt know about HDs. Seemed to be very knowledgeable about motorcycles and made me feel like a friend. It was a no pressure shopping experience for me. I will be buying my next bike from him.

Was in the market for a bike. Saw the one I wanted for sale in Anderson at a Tom Wood dealership. Within a few days it sold. Then I saw the same bike appear at Indian with a price tag 1400$ more expensive. Figured since it was the closest one of its kind, I would apply for financing regardless. When I went to apply I noticed Indian of Lafayette is now owned by Tom Wood. Continuing the process, I was quickly responded to by the finance team. I was approved for a loan, but in both my eyes and their eyes I was weirdly only offered a loan amount equalling the price of the bike that was sold and was told I would have to put the remainder up as cash. Knowing banks usually only offer fair market value +/- 10%, I was being screwed. The bike was a dealer trade from Anderson and because it came to Lafayette suddenly was worth 1400$ more than it was in Anderson. I called them on the issue, and they basically told me that Id have to put 1400$ down to make a deal and that they would answer any other questions I may have had.Thats shady to me. A bike that sold for 7xxx in Anderson suddenly appears for 9xxx in Lafayette. Banks usually dont offer less than full loan price unless the dealership is trying to rob ya. Ill drive 2.5 hours one way to buy a similar bike for more in Chicago than I would to drive 20m and be ripped off by such a large margin. I gave them 2 stars, because they responded so quickly to me.

Cool place to go. im in there a lot and the people are really nice to me. since the new management took over its a lot better than it was a few years ago. Curt and Debbie are good to deal with. the sales guy George and the service man PeeWee has a lot of knowledge to. nice place to buy.

These are great people. My bike broke down (different make than their specialty) on a cross-country trip yet they took it in and babysat it for me for quite some time until I was able to arrange recovery and shipping. Trust them!

The store looks nice, but not overly impressed with parts and service. They acted like I was really bothering them then told me what I wanted instead of asking me.

Very knowledgeable sales lady. She actually took me out and showed me her bike. Then showed me the differences between the two. That might not seem like a big deal, but when the salesperson rides the very bike their trying to sale. She knew the inside out of the bike. And she didnt try to pressure into a bike that didnt fit. I didnt sign the papers today, but when I do it will be here at this dealer.

I was in the market for a motorcycle. I actually went in to buy an Indian but decided to buy a Can Am Spyder F3-S. They didn’t have the one I wanted in stock but George Acosta helped me through the entire order and build process. I don’t know anything about their financing since I paid cash for my purchase. George was always there for me if I had any questions and he treated me like a VIP. I have always had great interactions with all the other employees there whether it was service, front desk or the financing department. I actually changed my accessories on the Spyder at least 3 times and they never gave me a hard time. I was always greeted with a smile. I highly recommend buying from this dealership. Just ask for George Acosta.

Awesome as always

Mike, Peewee and the rest of the staff here have always given us great service. Financing has always been a, fare I say?, fun and easy process and weve always gotten very good deals on our purchase-plus-trade-ins. The new management has really given the sales floor some nice new merchandise and spirits seem to be very cheerful and happy now among the staff. My husband and I look forward to many years riding our Indian Road and know theyll keep her running great!

Great experience with Indian Motorcycle of Lafayette. Everyone we had contact with was pleasant and genuine! Looking forward to many years of fun on the new UTV. Thank you!

Friendly parts guy will help you out with anything the staff are great

Went in looking for accessories for my Honda Sabre. Rhonda took me right to what I needed and helped me decide on which one was right for me. Also spoke with John about finding replacement parts and random other questions I had. They were both very friendly.I will definitely be spending more time at this store!

This place was a little slice of heaven. The experience there was great, the staff was knowledgeable and friendly. Couldnt ask for better service!

Wolfie took great care of us and made sure to meet all of our needs. We will definitely be a repeat customer!

Friendly staff. Needed a battery for my scooter however they were out. They ordered for me on the spot. Got the battery i needed the next day. They even charged it for me!

A guy named PeeWee in the service dept. helped me figure out my issue with our carbs stumbling and was really nice. Even called me back and answered my question. They have some really nice used bikes there too.

Awesome!

I am going to start off with saying that the sales associate George Acosta was highly helpful and polite however when we had to deal with the general manager curt schannen he was highly unprofessional when dealing with us on a trade in. He made several smart remarks towards us. As well as when we were walking away continued to degrade us. As a manager of any kind I am appalled at the customer service we received from him. He has completely ruined the experience for us and we will not be returning to this place. I was shocked when others had said that this place was known for bad service but I know first handedly know what they meant. Shame on Indian for ruining the sales of BRP products for us. We will solely be dealing with Attica motor sports from here on out. Ditching the can am name for Polaris. I do not and will not recommend this location for anything. Highly unprofessional. Should not have to tell him that his behavior is not professional.

I have purchased to motorcycles here in the past 2 years. both triumphs. great service each time on purchase. I also get all my service work done here. oil change. brake flush. cleaning. i have never had any reason to complain. their service is often booked several weeks out. this is a really good thing. lets you know people are bringing their bikes there for a reason and i will always bring my bikes here.

Went here today and worked with Dave Hughes. Although I didnt purchase today Daves customer service will cause me to drive past the victory dealer in Indy and drive two hours to purchase my next bike. Totally better environment to purchase a motorcycle and they actually let your demo bikes with no fuss which is awesome as well. Do yourself a favor and drive up to Lafeyette and see Dave for your next Victory, Indian or Triumph. I know I will be

Called the local HD shop for service, my HD needed brakes and rear rotor. The soonest they could get me in was 3 weeks out. I mean really for brakes, wow. They obviously have issues at that shop. So fortunately there is a Indian dealership here and called them they had me in for repairs in less than 7 days.The service dept was very knowledgeable and got my bike on the road at a cheaper price than the local HD shop. Highly recommend them. I have always used HD parts and service but no more Indian now has my business.

Great

We found a particular bike here that we couldn’t find at a local dealership so we’ve been working with someone from sales for about a week. The bike was put on hold for us to come pick up. The sales person knew we would be financing and that we were several hours away in another state. We drove five hours yesterday to go pick up the bike but when we filled out the credit application we were told they only had one institution that does out of state financing. We were approved of course because I have a great credit score (in the mid 700’s) but the interest rate would be 10%. I think the sales person should have told us they didn’t do out of state financing before we spent an entire day driving for no reason. I could have been more diligent on my end as well and lined up financing before I went but with my credit score I never saw this being an issue. Though they have since offered to deliver it if we still purchase from them with our own financing that would require me taking another day off work to go to a different bank to get financing. They should have just been honest from the beginning and said they can’t really do out of state financing.

This place is the best dealership in town Rhonda and Debbie both worked really hard to get me a bike that worked for me they were all super friendly easy to work with and a great experience all around

Everyone here is super freindly and awesome to interact with. Bought a scout bobber and couldnt have been happier with all the help and professionalism of everyone here. Feels like its one big family. Definitely will be going back for anything i might need.

Very nice people very professional with their sales

Went in to pay cash for a new Indian Bike, couldn’t even get one sales man to stop and talk to me. Would not recommend

Best buying experience I have had for a long time. Very welcoming staff. They gave me a smoking deal on a bike after maintaining good communication throughout the deal. Sales rep was great, even put time in on the deal on his day off. Triumph tech in the shop was very helpful setting up bar end mirrors and making sure everything was good to go before he helped me load it on my trailer. Even the finance guy was nice to deal with. To top it off, the nice lady at the desk spoiled my wife and I with a couple shirts and other goodies.I live on the west side of indy and I willingly make the drive to this shop and suggest anyone interested does the same.I deducted one star because when I called trying to get warranty work done on a small leak, the soonest I could get in was 3+ weeks. But once again the tech hooked me up and fixed it as soon as I got it in there because he knew a new bike shouldnt leak and wanted to make it right. I trust the tech enough to pay for the first service, which I usually just do myself, in hopes that he gets a cut of the cost.

So I made the mistake of buying my first bike off Indian (used super glide) I told the sales guy it was going to be my first bike so I found 2 that I liked so I asked them if they where firm on price the guy said let me ask so he came back and said they can come down a little bit so I thought that was cool so I looked at the bike and the only thing that I seen it needed was tires no biggie so I went ahead and paid cash for the bike so after riding it for about a month now I had it looked at by a Harley tech and he informed me that the primary case is leeking and both from and back brakes are shot on top of needing tires they told me my bikes not safe to be on the road and I should not be riding it do to the work it needs. I guess its on me because Im the one who paid for the bike. Guess i should have brought someone with me who knows bikes and knows what to look for. So my advice to anyone who is looking to buy a bike off Indian is to be sure to look the bike over with a fine tuth com because I fill like I got took average of buying my first bike. I love my bike but if they would have just been honest and told me that it needed work I would not have bought it. My mistake on telling the sales guy it was my first bike

The staff here is amazing! We just bought a new Indian from them today. It was a great experience. Sonny was our sales person and he answered all our questions and told us alot more! He owns his own Indian which makes him even more knowledgeable. Larry the parts person had them wait to put one of our extras until we saw it. He thought we might not like it and he was correct! Thank you Larry! Randy the mechanic also walked us through some things about the bike. He jumped right on a factory question and straightened it out quickly. The finance guy was pleasent to work with and gentleman who help tie the bike down was very nice also. What a great team. This geat place to buy an amazing Indian motorcycle!

Lady at front desk was very nice, visited parts counter gentleman was not overly friendly said didnt think he had part,turns out he did ask us if looked like part needed and he hoped it worked, we asked if we could check out at the counter never really said yes and didnt really get feeling he wanted to,asked if they sold specific wrench for plug he said you have to see pee wee at other counter,which informed us that they dont sell tools and acted like we were stupid for asking, not a good overall experience, the store is very nice just wish this wasnt our first impression

Ok but Harley is still better

An incredible experience! Not to mention their large inventory of adrenaline filled machines make it a great place to shop !

Ive always had a great experience here. That is until this morning. This d bag of a guy who called himself Ben was a clingy pushy guy and had something against me and a harley. Mr know it all who should be in the back washing bikes instead of out front for customers to see. Everyone else there is awesome. I would strongly recommend avoiding dbag Ben. And dont worry, i told him to his face that he almost lost my future business because of how he operates. Then he said to me its only because i didnt take orders from you huh... Lol. I said nope. Its respect man and i suggest you learn it before you lose business. I like the place. I like the rest of the team there. Good people... Just not Ben.

I definitely wont be back.

Awesome staff very knowledgeable very welcoming overall nice place great prices store manager peewee awesome

Had a great ride on the CanAm Slingshot!! Was so fun!!!

Big beautiful store, with helpful staff. Plenty of cool merch so you can ride off in style

Was notified that my bike had outstanding recall on it,they got it right in and performed the recall

Friendly staff here help you find what you want. From test drives to apparel. They do it all.

Honestly, do your business elsewhere. Dont expect very good (if any) customer service from this place over the phone. They will tell you that they are going to call you right back, but they wont, and its pretty aggravating. Ive literally waited for weeks before having to call them once again to see if parts for my bike had come in, or if they were finding out some information for me. Ive experienced this MANY MANY times. You have to pretty much do their job for them and keep on top of things yourself, or things simply wont get done. They become super helpful if you ask to talk with the general manager though (typical). This goes for all areas: sales, parts, service, you name it. It wouldnt be so bad if there werent thousands of dollars being exchanged. Im not here to buy a lawn-mower, im here to buy a quality motorcycle... so act like it... I was recently trying to do some business with them over the phone and once again a Salesman told me that he would contact me by the end of the day... unsurprisingly, it has now been over a week since Ive heard from them. I have bought a bike from them in the past and I have referred quite a few people to them in the past as well. Needless to say, they have made a lot of money off of me; well, not anymore. This salesman, probably just thinks that he missed out on selling a bike, when fact he missed out on keeping a loyal customer and many referrals. I will never do business with these people again, and I will not refer them to anyone ever again. Once again, you are better off doing business elsewhere.

HORRIBLE UTV prices. Called for a quote on a 2018 RZR XP 1000, and got a out-the-door price of $18,300, went inside later that day, and they said they couldnt go any lower then $18,850. Then i called the next day(today) and they said the price was $18,400. After getting such different numbers, i called a different dealership and their quite was $1,000 less for the same machine. This dealer is disorganized and WAY overpriced for UTV sales. Absolutely would not recommend

Nice Bikes!!!

Very friendly and helpful staff. The largest selection of Indian accessories and gear that we have seen.

Very friendly and helpful I didnt buy anything yet but they will be on the top of my visit list. Grade A for sure

Nice selectionFriendly staff.

Nice view but you need deep pockets to buy

Horrible service, very spiteful. Would not recommend

Sold me a bike couldnt produce a title for it !!!!

Polite and helpful

So for the record i have purchased two bikes brand new in the recent past and i have a decent credit score. I have bought a brand new chevy truck and a house and have two credit cards and a great income and my personal experience at Indian in lafayette was terrible. I walked in on a saterday and everyone was too busy to even talk to me. So i found some to talk with after TWO hours and filled out a credit app. After filling it out i was promised a phone call by monday. Guess what... no one called... Tuesday. ... no one called... so i called them and gave me the run around... didnt say anything bout my credit or anything... just said that they would call me back that day.. guess what... never called.. so i waited a whole week and still nothing. So i called the the following week and still waitingon a phone call. I am in business administration and management and Indian motorcycle of lafayette is the worst by far for customer satisfaction based not just on myself but the three people Ive spoke with who purchased and tried to purchase a bike from them.