Frank at the Lafayette, CO. location was so helpful and a pleasure to deal with, he is mainly the reason I picked Storquest over some competitors in the area.
Our service at the Lafayette store was amazing. I was surprised at the level of attention we received and how easy they made it to get in, get payment set up, and get out in two months time without any hassle. Thank you!
The tall guy I worked with to get the smaller storage unit was super friendly and helpful.
Ive never had a storage facility actually SHOW me they valued my business the way StorQuest did. Addie was super helpful and knew all the right ways to make me feel safe about using their facility. Thanks!!!
I was really pleased with my experience with StorQuest. The property is clean and well maintained. When I had to get a new lock. Frank was so pleasant to work with. Even when i no longer needed the unit, they were nice and ccommadatingI would readily rent from StorQuest if I needed storage.
You are AwesomeThank you so much.Sincerely,DLF Dawn
Incredible customer service. Everyone that works there has been so nice and I can not say how much I appreciate them working with myself and other customers in this time of pandemic. The facility is very clean and very secure. I would highly recommend this storage option to anyone! Thanks yall!!
Frank was amazing! Very professional and answered all of my questions perfectly! This storage area is very well taken care of. Frank is your all star... Thanks for a great experience!
Frank at the Lafayette StorQuest 530 Stacy Ct was excellent! He got me a unit thankfully! It was clean, secure, easy to access.
Frank in Lafayette is great! High-energy, personable, and jumped right on our need to downsize our unit. Much appreciated, Frank!
Great self-storage. I was able to select my unit, confirm my rate, and do all the paperwork online so everything was ready to go when I showed up 20 minutes later with a truckload of things. Frank was very kind in getting me checked in and directed to my unit. A very good value.
I highly recommend Storquest Lafayette for all your storage needs, I had a few hiccups with my passcode, but they really shined in making everything right, which is the true measure of a business. Addie and Mariana are true professionals who are always helpful and courteous. The facility is well designed, secure, and easily accessible. If you have storage needs, you can’t go wrong with Storquest Lafayette!
Good storage unit option!! Convenient location and nice personnel. John was very happy to show me around and help me sign my paperwork. Clean drive up access units.
The StorQuest Self Storage experience was friendly, efficient, and the place is convenient and clean. The door would not stay up so John came through with an appropriate piece of wood to remedy that. Hopefully it will get fixed sometime while am here. I was not told beforehand of each units costs of insurance - an added $12. minimally.I am pleased overall and feel fortunate to have a place to store so close by.
Our first storage unit rental experience was great! Mary helped us out, and made the experience as seamless as possible. I really appreciate that she answered every question that we had with poise and elegance. When I inquired about price rates, sizes, and changes she was very factual. even gave me a tour of what size unit would be best. I would say StorQuest right now has the most competitive pricing. Thanks again Mary! ^^
Affordable, clean and accommodating all around good news from StorQuest Lafayette! Ask for Frank and he’ll take good care of you!
We had a great experience with StorQuest while downsizing and moving locally. Frank was friendly and helpful...the facility clean, safe and well maintained. It saved us money with movers and allowed us to protect our more fragile items and move them in incrementally...all during the pandemic.
A 5 x 10 is only 4.5 x 9.5. been smaller than advertised doesnt matter for larfer spaces but for smaller spaces it matters a lot.
The district manager and store manager are amazing. They helped me with a affordable price and unit I needed immediately. I shopped around all over Lafayette, CO. and surrounding cities and they have the best prices. I highly recommend StorQuest Self Storage!!!
This place is top notch! Easy setup, affordable, easy check-in and 10/10 friendly service! Would highly recommend to anyone needing to rent space.
We rented a unit here from July 2017 until November 2018. The customer service was outstanding when we first rented, and we have lived out of state until recently. When we arrived to take our items out of storage into our new home, we found there was an additional numbered lock on our storage door. We went to the front office to find out why, and the manager wasn’t in the office for 20 minutes so we waited patiently. Scott arrived and seemed incredibly irritated, he was rude and very inconsiderate. When we explained and asked WHY a random lock was on a our unit, he said “I just started here not long ago so how would I know..”? I was shocked by his disrespectful response so I simply told him to look up our file and he would see we haven’t missed a single payment and in fact called monthly to ensure our unit was secure as we lived out of state. When he reviewed the information and saw that we had paid, he looked clueless as to what he should do. Light bulb! When we suggested a bolt cutter not only did he seem aggravated he had to assist a paying customer and do his job, he never apologized or even looked into the matter. Our unit was covered in mouse droppings, but I am not surprised as to the low quality of customer service this management has allowed it deteriorate to. We simply unpacked our unit, closed our account and will never return. I highly recommend paying for storage elsewhere, as your possessions are valuable and to this company- you are just a monthly bill, nothing more. Scott would benefit from a customer service management course.
We had a great experience with Storquest. It was easy to access our storage unit and was close to other amenities. The costumer service was great and we good friendly reminders for our monthly payment. They were always willing to work with us. I would rent there again!
Jon was Fast, Friendly, and Informative. The units are clean and the area well kept. Ive never rented a facility before and his explanations were very helpful. I started with a smaller unit but felt it wouldnt be big enough and he had no problem showing me a different unit.
Received a great price and good customer service
I was required to quickly find a storage unit. I found that StorQuest Self Storage was well organized, extremely helpful and everything worked out perfectly. Great staff too!
This place is cool! Nice and clean. Friendly staff. Im helping a friend move to Cali and we were impressed. Would recommend.
I am so grateful and appreciative at the great service I received from Scott. He worked with me on solving the challenge of bringing in a large 28 trailer to be dropped off and unloaded. He was able to find the perfect unit (smaller than my first reservation) and a nearby unit in case of overflow. I ended up needing both. Scott went the extra mile on smaller issues. I had several logistical issues that would not have come together without his support.
The whole process was easy and fast. The staff is really helpful and friendly. The best part was that they have a great offer the first month is 1$. The storage is clean and neat I think is the best place to store your stuff.
Very professional and personal, made everything clear and understandable
Stored here before had great results, when I moved back to Lafayette stored here again. The place is clean, your things are safe, and the price is very competitive. Highly recommend.
I needed to store items for one of my children. Sabrina at this location was so wonderful and helpful. Not only did I have some logistic difficulties that she solved immediately, but went above and beyond to help me. I was initially going to a location closer to Denver, but they were not available. In hindsight, Im glad as I received the personal support of Sabrina. Thank you.
I highly recommend this property. The staff was amazing, very friendly and helpful with all my questions as I was unsure what I needed. They made this process so much easier. Thank you for your help!
Very Helpful Staff! The manager is super helpful and polite and he helped me in a bind when I had lost my keys. Also the ease of making my monthly payments online is great. If youre looking for an affordable storage solution in the Lafayette area, this is it!
The customer service provided by StorQuest is excellent. Cases in point 1) The thoughtful, courteous assistance of Scott, making sure I understood everything to keep my furniture protected and safe. 2) The managements efforts to keep customers informed of any pending changes.
Excellent service. Jon Rud helped me get setup quick in the perfect unit. Should make moving easy. Thanks Jon!
John was superiorly helpful and accommodating! Easy move-in.Edit: I simply cannot overstate how awesome they were. Truly went above and beyond to be helpful.
This past Wednesday, I walked in to a very aggressive woman yelling at the manager. I could not believe how hostile she was. All I could catch from the conversation was something abt why there was another lock on her unit, which turned out to not even BE her unit, but her girlfriends. Anyway, the manager, Scott, was so calm and collected. He explained the rules pertaining to customer access, and recommended the woman contact her friend. I was really amazed at his demeanor. It takes a lot of self control to deal with and respond calmly and respectfully to someone talking to you in such a disrespectful manner. But that’s exactly what this manager, Scott, did. Scott remained courteous the entire time, and handled the situation in a totally professional manner. Kudos to you, Scott! Keep up the good work!
Frank at StorQuest is AWESOME. I have had such great service and highly recommend them for your storing needs!
Jon helped me move right in. The process was super quick and easy and is am so thankful
My experience with StorQuest Self Storage has been the smoothest, most pleasant part of my move. I highly recommend this business to anyone who is going through the turbulent time of moving. The staff is friendly and efficient. The place is clean, secure, and easy to access.
Great location (for me), helpful employees, nice units w competitive prices.If you have a north facing unit, there will likely be ice and snow present for an extended period of time. I would recommend bringing your own salt to melt the ice.
I recently inquired about storing at this facility as I’m moving to the area. I spoke with Scott who took the time to find out about my storage needs and match my needs to right size unit. The facility is well maintained, clean, well lit at night, and priced right. Taking all this into consideration it was a no brainer to rent at this facility.
Great facility very clean and well run!
Scott was awesome! Very friendly and helpful. The facility seems clean & well managed. I felt comfortable leaving my worldly possessions here.
Scott was very friendly, helpful and knowledgeable. I’d recommend that anyone who needs storage rents at StorQuest. Thanks for the great service!
I went into the office on Sunday 10/7/18 to upgrade to a larger unit and Seth provided excellent customer service. I was really surprised how easy it was. Great complex, very secure and easy access.
Super easy move in, friendly staff. John was great! Great location and clean unit!
Employees were so helpful and friendly, on the phone and in person. Facilities are very clean, and affordable compared to places with similar features. Would recommend!
Wow! This location is freakin’ awesome! Scott was amazing, and really the whole staff as well! Would highly recommend this place to anyone needing some self storage! :)
Excellent customer service. Good location, access and secure facility. Brent was very helpful and took his time to answer all my questions. Storage units are priced very reasonable and the month to month contract is easy to understand with no confusing pro-rated amounts.
Scott was awesome! He was very friendly, knowledgeable & professional. This property is great! Highly recommend. Thanks Scott!
Great facility. The manager, Frank was very professional and helpful.
First of all this is a very nice location, My mother has a unit here and I went to help her go through some boxes one day and my mother forgot where her storage unit location was. Sabrina was AMAZING, very kind and helpful, she made my frustrated mother feel much better by guiding her to her unit. Thank you for great customer service.
Nice storage; very efficient sign up on line without credit card or going to office first. Special of 50% off the first month covered the administrative fee and insurance. Cons are required monthly insurance that it make the unit slightly more expensive than some competitors and access is only till 10 pm at night. But personal touch added by the very helpful asst. manager Brent who was onsite all day made my move in much easier.
We called on Saturday morning, the whole process was easy and everyone we spoke to was so nice and helpful. Scott was very pleasant and explained everything. We are good to go and very happy.
Great staff, nice units, good prices (thought they could be a little lower maybe). Overall happy with the experience. Johnathon was great to work with and provided me with excellent customer service. Would recommend.
Great experience!! I called to reserve a unit and came in the next day to look at it and rent it. Brent was nice and super easy to talk with. The paperwork to rent the unit was quick and easy. He explained how the payments worked (and I will say its MUCH better than Public Storage). If you rent on the 27th, before the first of the next month, youre not paying, say $60, twice in one week. The unit we got is the perfect size for an amazing price. Definitely recommend.
Scott is a great associate. All policies were clearly stated and questions answered thoroughly. Will recommend!
Manager and staff have all been beyond helpful with me for the year Ive had my unit here. Great group of people to work with! Very much recommend this storage facility over any others Ive used in the past!!!
Sabrina makes this storage company a great experience. She is focused on helping her customers solve their storage problems with a smile and warmth. She made my checkout smooth and easy. If I needed storage in that area, I would go right back to this StorQuest
Ive never used a storage facility before so I went in with a thousand questions. Sabrina was there to answer them all and made the move smooth and worry free. Will definitely use again.
Scott,s assistant John at the Lafayette location is a mirror image of Scott,t outstanding performance.We needed to change the credit card on Auto pay and he helped us to do that.DO NOT RENT ANYWHERE ELSE.THE PRICE IS LOWER THAN OTHERS AND THE CUSTOMER SERVICE IS UNMATCHED.
Superfast, super easy, super friendly everything that I possibly could need in a storage unit... although they could use some more parking space out in front! Highly recommend!
Scott was wonderful to work with. Made things super easy. Recommended to everyone!
My experience with StorQuest has been very good. Sabrina has been my main contact there and she has continued to be quite knowledgeable and extremely helpful. She has always been very personable and friendly, while still maintaining a professional demeaner. She speaks well for StorQuest and is an great asset to the company. So I will stick with the Lafayette/Stacy storage facility for current and future needs.
Clean units that securely lock. All paperwork is handled quickly and efficiently. Brent is a rock star! He takes you by golf cart to show you your storage area, then back to the office to do all paperwork.
The best outdoor storage Ive found. Inexpensive/no frills, clean, well maintained etc
John was the best really helpful and had me moved into my storage super fast.
We just moved to Colorado and I had to secure two storageclosets, a climate controlled and non climate controlledat two different store quest facilities.We did not know until the day the movers came which unit we would need.The managers at Storquest were so helpful, they cancelled the one wedid not need which saved us much time during a stressful time.Thank you again for your excellent service!Lisa BauerLafayette, Co
Jonathan could not have been nicer or more informative about the storage site! It is clean and very organized. I felt very safe leaving my valuables here and that was due to Johathans service and helpfulness. I would recommend StorQuest to anyone who needs this service!
Incredibly helpful and friendly. Clean and well maintained.
John at Lafayette was super helpful. Great place. Clean. Definitely recommend.
Amazing staff. Very helpful. Will recommend this place to everyone. Clean well taken care of.
Needed to find a storage unit quickly, my fiance and I called and asked about the prices. They were very helpful with giving us all of theyre available options. They only had one unit left in the size needed, so they held it for us until we could come in. Once we got there, Zachary in the office ws a big help!
The rental process was quick and efficient. The day clerk was thorough, answered our questions and was friendly and helpful. The unit was clean and ready for use.
Very professional service. Got exactly what I needed in 15 minutes. Thanks
StorQuest gave us an extra 3 days after our next payment was due to move out and didnt charge us. I thought that was very helpful! Everyone was very kind as well. :)
My first in using a storage facility. Jonathon has been very helpful as has Sabrina. I feel I am in good hands and that my stuff is safe. I would recommend StorQuest Lafayette whole wholeheartedly.
Best place to rent a storage space !Staff is awesome and helpful with the best rates in Colorado
Inexpensive. Owned by an attorney. Managed well... close to King Soopers and the nearby Elementary School, kind of hidden behind the car wash of North Carr... then anger right between the apartment buildings and itll be on your right
Amazing customer service and the best deal in town! They went above and beyond to take care of me. Sabrina and Zach deserve a special shoutout.
Ive never had to utilize a storage facility before but, my first experience with getting everything set up was pleasant and informative, very friendly customer service, even tho, I reserved a 5 X 10 on line in the hopes of getting the on line 1/2 off the first month price, they still allowed me the on line discount even tho I changed my storage to the 10 X 15. I was not sure of the size that would be enough space for my storage needs so, I went the day before my rental and Johnathan showed me the different sizes so, I knew what would work best for my storage needs. Anyway, so far Im very happy with my experience with StorQuest Self Storage. Thank you! I still feel the same about everything in regards to the storage unit, just wasnt happy the price went up like $12.00, I think after my first yr. of using the storage. Makes me wonder if its going to go up every yr.!?
Units are clean. Never an issue Getting in and out. Great location and great communication with management. Seth was very helpful!
Brent was very helpful and accommodating, We rented two spaces, he took the time and explained everything thoroughly...he showed us around and was very professional! He made it an easy and comfortable experience..
You guys are great and would definitely recommend you to friends and family
Friendly staff and very helpful with initial contact and setup. Very clean and reasonable priced supplies for packing/storing.
Made the process really fast to get a unit. John was very friendly and made for a good experience overall.
Scott was very helpful, I was able to get a storage unit super fast. He explained everything step by step so I knew exactly what was going on.
I have been very happy at StorQuest. Jonathan and Sabrina are always friendly and helpful. I feel very comfortable there and the units are safe, clean and secure. I definitely recommend this facility. :-)
Scott is awesome great manager took care of me effectively and efficient we love my unit come see it come here come do it
Scott helped me move in to my new storage unit and he is simply just the best. Very proffesional and knowledgeable. Thank you Scott!
Scott- the onsite manager told me and my husband he was “very busy” and didn’t have time to assist us at the moment...not a customer in sight and he was on his phone. Scott likes to make himself look like a hard worker yet he treats customers poorly. Will not be renting from SelfQuest until management is improved.
We went in on the busiest day of the year and Patricia helped us not only get a storage unit but also helped us get a U-Haul truck at last minute. These people are awesome, best service ever.
Joshua was very friendly and helpful. The unit was well priced for the size. He even got us a discount on the rental.
Newly painted! Place is looking great and Scott was very informative! Overall a great experience!
I’m glad I chose StorQuest - convenient location, clean facility, and friendly staff. John was excellent!
Scott was very friendly and the facility was secure and easy to load my stuff in the unit. clean and just the right size
Great prices, clean units, definitely the best deal around!
John was super great to work with ; made everything easy.