Sadly I do believe my experience yesterday was my last. This used to be my go to store, but the way the staff treats customers is a complete turn off. Yesterday was not my first negative experience, but it was the last. I was looking for gifts for a party I am hosting in a week. The young lady at the front hounded me about wearing a mask...much like other businesses did A YEAR AGO!...I finally pulled one out of my purse. It was how she and the rest of the staff behaved after that was the nail in the coffin. I was clearly looking for something but all they could do was huddle and talk to others. I would turn a corner and they would shuffle away. I left and took my business a few doors down where I was treated with respect and customer service was executed with perfection. The staff at AZ could benefit from showing a little more grace and humility in their approach, and drop their judgemental behavior. The other business made a $125 sale over customer service! I am a store manager and my staff would never treat any customer the way yours did.
I live in Houston and came to this store today to shop and as I soon as I picked up something a young worker was following me around the ENTIRE store! I felt extremely uncomfortable shopping knowing that I was being followed around because of the color of my skin. I will not be a returning customer because racial profiling is something that I do not tolerate. HORRIBLE!!!
Thank you so much! Quick to ship and well packaged order. Will definitely order from Accessory Zone again. :)
Very friendly staff, lots of amazing & unique accessories to choose from for gifts or for yourself, and reasonably prices for quality products. Great place to get your ears pierced.
Amazing store for clothing, accessories, and gifts. Very stylish everything. They have it all with a lot of very friendly and helpful sales people. They gift wrap for free.
Great selection. They did a great job on my piercing too.
A great gift shop. Small space and packed but navigable with wonderfully curated items.
We got my 5 year olds ears pierced here. They did a great job and made her feel very comfortable there.
This shop has a variety of items with a wide range of prices. Clothes are cute and inexpensive. Locally owned and has been in business for years. Great gift ideas.
I Love this place theres so much to look at
Always a treat to go see whats new in the store and the staff is awesome!
Great place to shop. Very clean and friendly. Lots of merchandise. Fantastic
Good place fo find a gift and they have helpful employees but it’s fairly pricey.
Great selection of items/gifts.
Excellent help as always when I go there
Been shopping here for sometime now and its still one of my FAVORITE stores!!
Staff was very helpful
Love the clothes and jewelry selection.
Unique items, friendly staff.
Pretty aggravating to drive all the way across town only to find out the store closes at 6 instead of 7 like Google says.
Good shopping for the women
Very friendly and helpful employees
Very helpful and pleasant
Service and selections are the best!
Always helpful!#
No help while looking
Something for everyone!
A little cluttered