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Harbor Freight Tools
3250 Gerstner Memorial Dr, Lake Charles, LA 70601, United States
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Harbor Freight Tools
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Ge
Review №1

Hello and God bless. Ive bought many tools from here, and some went bad for one reason or another. But they have always honored their return policy. On some Ive bought the extended warranty, which has paid off. Again they have not let me down to this day. Just wished they allow you to buy on line and ship to store for p/u.

Pa
Review №2

Jada was an awesome cashier. She took the time to help look up coupons. Very friendly and courteous. Great experience.

Ke
Review №3

I bought me a buffer. Havent used it yet. It looks good and has 3 speeds. Cant wait for a sunny day so I can get out there and buff and shine 😎 up my rides.

Ke
Review №4

Great deals on everything. Great customer service, theyre always willing to help me find something.

Le
Review №5

Huge and filled with all sorts of AWESOME THINGS....I love the Great Big open spaces and the FABULOUS merchandise too.Ill be back soon.Have a SALE PLEASE PLEASE

Ta
Review №6

Good products but don’t call and expect them to know what you’re looking for... they just hang up on you while you’re on hold.

LA
Review №7

Is it possible for there to be a bad Harbor Freight?!? LOL. The consistency from store to store, regardless of location, is nice. Prices are great. And, although, quality on some items isnt fantastic, you definitely get your moneys worth. Be sure and google their 20% off coupon before paying because they have it every single week and is good for 20% off one item (they often have coupons for free items, as well, like a pack of batteries or flashlight).

Je
Review №8

No service help on isle and casher wasnt to curtis or ask if I found everything I needed no southern hasptalty not even friendly like I was a burdened at her register

Se
Review №9

I went to this store to purchase their airless paint sprayer. I missed the last sale where they have them for $165. I asked if they could match the few-days-old sale paper price, fully expecting that they couldnt, and I was right. Doesnt hurt to ask though. When I was checking out they asked if I wanted to purchase the extended warranty. As a rule I usually dont. I declined, and they told me their return policy had changed and without the extended warranty there is an automatic, unavoidable restocking fee of 20%. Thats a bit much to me. I asked their store manager to pass that up the chain and she told me there was not much she could do. That response disappointed me and I told her that. Who else do I give feedback to if not to the store manager? She did reduce the warranty price to only $7 additional to the purchase price for me and I thanked her for that. She was courteous and polite, but I look at HF differently now. A 20% restocking fee is excessive. Even if all you do is just open the box in the parking lot and bring the item right back in the store, 20%. Gone. Not cool. This information is on the receipt but who looks at the fine print on receipts? I guess everyone should but I wasnt in that habit. Guess I am now. I think Ill be going to Home Depot more often and HF less often from now on.

Ci
Review №10

The two ladys yesterday were extremely helpful to m and the gr. children..It is a nice big store and they have everything you could possibly need.. and if they dont they will find it for you and send you in the right direction..

Ro
Review №11

Everything I needed they always have. Good selection and great prices.

ro
Review №12

I really appreciate the floor staffs willingness to assist me. Helping me with my purchase. Good people. Kind and considerate. Ill come back. Great location. Easy.

Mi
Review №13

Nice selection of tools okay prices not great not terrible

Di
Review №14

Sad that supplies were limited. Otherwise prices were good for the items I could find

Ro
Review №15

Whatever too you need for the job good quality and prices

Sh
Review №16

Cashier could be more friendlier but floor associates were awesome.

Mu
Review №17

I dislike the off brand here (cordless tools) . Hand tools bench equipment is good i go all the time

Ca
Review №18

Tools are affordable but you get what you pay for still id much rather buy something here than spend 5x or more at other places

ma
Review №19

Clean and organized. Need more floor people to assist guest. Great coupons.

Da
Review №20

Good prices on tools.

Gl
Review №21

No customer service at all people do not ask you if youre looking for a certain item they do not even stop and acknowledge you. However, the prices are reasonable for the merchandise youre paying for therefore I suggest if you want a good deal you go to harbor freight we get bad service no matter where we shop nowadays at least you can get a good price here..

J.
Review №22

Pretty good they have discontinued some items but overall a good time

Ba
Review №23

Nice employees, good prices, but not US made products.

Ro
Review №24

Got what I needed, Laquita was a very sweet cashier. Very helpful and knowledgeable.

Rh
Review №25

Great place for high quality cheap tools lord knows everyone needs them🙂

TE
Review №26

Best price in town wide selection of tools for the diy

Pa
Review №27

They have a great selection of tools. You do have to look closely at what you are buying before you buy because you do get what you pay for. But you can get some great values there.

Du
Review №28

Low quality tool at very low prices. If you need something to use just a time or two, this is the place. If you are planning to use the tools often, dont bother. For example: most of their electrical tools (drills, saws etc..) are priced at 1/4 to 1/2 price of good tools. However, these usually comes with brushes on the motors that wear out very quickly. Unless you know how to replace brushes on motor or only use the tool once in a while, dont buy these.Places like these are putting high quality tool makers in the USA out of business. Think about it before you buy.Normally a place like this just gets 3 stars at most. I give it four because the employees at this location are friendly and helpful.

Ju
Review №29

Low prices on a bunch of goods, however I wish the generators were a bit more affordable.

Ki
Review №30

Had what we needed. Clean. Friendly helpful staff

Mi
Review №31

I can always find the tools i need at a great price

Tr
Review №32

They need to have customer service classes and to learn where their items are. Not, one representative come ask you if they can help you. Sorry yes one did after me and another customers was saying that no one helps you. We ask where to find a rod she said in welding department I guess...never told us where, welding department was.!!!

Sa
Review №33

Great selection in this store and very organized! Best Harbor freight I have been to.

Da
Review №34

They have better tools than they use to

Ji
Review №35

Tools are good for easy jobs, or for a few uses. some cases only once. But cant beat the price.

De
Review №36

I can spend half a day choosing between the awesome bargins in this place

Pa
Review №37

Always running a deal on tools. Recommend if you need a quick fix, in a hurry

F
Review №38

I have never been to a HF store before. Nice clean and orderly, prices clearly posted. Pretty busy for 10 am.

ma
Review №39

This place has a very good selection of tools . Some of them are good and last but some are what ya pay for, cheap .

Je
Review №40

Love the place but it has no pressure release valves for air compressors.

mi
Review №41

I like that place. Of you are careful of the item quality, some great deals can me made. I shop there often.

Va
Review №42

I love the special deals they be having and the coupons. The employees are very friendly and very helpful.

Va
Review №43

They always have the best tools and supplies for the best price.

Mo
Review №44

I never regret shopping here, a great place to pick up a last minute tool or a tool thats too over priced to buy name brand. The store always has what I need and the employees are always helpful.

gr
Review №45

Terrible experience .I tried to exchange a back brace for a larger size without a recipe and they would not let me. I will not be back. Zero stars.

Jo
Review №46

Love this store! Staff is friendly and helpful. Cant beat the prices.

To
Review №47

Lots of new toys. Love this store. Great friendly personable staff.

Da
Review №48

I can always find something I can use in their sales papers or email

Ro
Review №49

Outstanding cashiers. They go WAY above and beyond to help you. They find coupons to save you money.

Wi
Review №50

A lot of products to choose from at reasonable prices, just off brands. I will say the products that I have purchased have been very serviceable.

Ri
Review №51

No item numbers which evidently the useless clerk had to have to check me out; I had to go an get the shelve labels in order to be able to pay. Afterward I had to reach over and bag my multiple products since the clerk was completely incompetent. Will not return

Er
Review №52

Good prices on some decent tools and other items, like storage boxes

Pu
Review №53

Pretty decent Chinese knock-offs. Of more expensive tools pretty serious savings over name brand stuff

Ca
Review №54

Like disney land for men. Great prices. And the tools are not bad quality

Mi
Review №55

I shop here from time to time . But becareful what you buy bc if it seems like a really good deal its probly not . Most of the cheap power tools are garbage . Spend the extra money and buy quality bc you will regret it later if you dont. They have alot of cheap stuff but you have to pay attention to what you buy ..

Ch
Review №56

Parking lot sale 90% off is 100%fake. How can harbor freight get away with this scam week after week. There is no sale prices are the same as they were the week before. This should be false advertising.

Ru
Review №57

Coupons can be misleading and you may have to order what you want. Still a fun place for men to visit.

Ta
Review №58

We purchased a jack from the store in lake Charles and We went to use it and it would not workThey refused to take it back. We Will not shop there we and encourage you not to shop there either.

Ki
Review №59

Its has great prices and the quality of the tools there, are top notch....

Bl
Review №60

Cheap tools and great selection. The employees are always willing to help.

He
Review №61

Clean and neat store with a friendly staff.

Ri
Review №62

Good tools low prices

Ta
Review №63

Why is this store? A refrigerator looked like it literally fell off the truck, rolled in a ditch, then brought to this store and put on sale for $200 LESS than a brand new one at Stine.

Tr
Review №64

Very well stocked anything you need to fix anything

Lo
Review №65

Nice place to shop for tools if you don’t want to spend a lot of money

Er
Review №66

Has all the tools for almost any job...

da
Review №67

Great prices good tools

Ch
Review №68

Awesome place to get tools for a fair price great selection.

La
Review №69

Well stocked, good selection, low prices. Check out backed up.

Ja
Review №70

Alot ppl shopping.Guys on floor very helpful,very clean,employees busy putting up stock.lines moved fast.Christmas music on.Happy,friendly enviroment...

Sc
Review №71

The store was clean and uncluttered. I will be returning as needed.

gr
Review №72

Good prices and wide selection.

Ja
Review №73

Great store bargains for the DIY person. Very friendly & knowledgeable employees.

Ro
Review №74

Fun place for tinkerers to get good ideas and stuff to do them with.

Wa
Review №75

I wasent happy at all with the item 68012 I know it said attachments sold separately but it didnt even come with atleast one with it to use the tool for anything!!!

Ha
Review №76

Best place to buy tools at good prices

Ca
Review №77

Waited on line with ticket and a S told item was out of stock. So why are there tickets to pull?

Da
Review №78

Everything I need at the lowest priced tools for a DIYer!

Br
Review №79

Great place to shop for all your tool needs .Alot of tools other places dont stock, with great prices and sales !Always have cool new tools.Love shopping at this place .

Ge
Review №80

Great store to shop at. Excellent customer service.

Kr
Review №81

They have everything u need. Prices are good also.

th
Review №82

Used to be cheap id check around first norther tool and on line buying, i wouldnt buy anything thing like an expensive tool if you do get the extended warrenty

Me
Review №83

We always fine what weve looking for good prices. Will be back again.

Th
Review №84

Every time that I go in there it is always great

Fr
Review №85

Great folks there very helpful, store clean neat easy to find items you need.

Je
Review №86

Good place to find the tool you need on a budget

RD
Review №87

The Toy Store for grown ups, women and men! Fun for kids, too.

LA
Review №88

Customer Service was excellent but this store had no swivel socket sets.

gr
Review №89

Thats my place love to go there

Ma
Review №90

LOVE love love, always find something and very helpful staff.

Cu
Review №91

Best place to pick up a quick tool.

Br
Review №92

The store is well stocked, clean, and employees are very friendly.

Ra
Review №93

Reasonable prices friendly service

sp
Review №94

Good enough tools at a great price.

Ja
Review №95

Great sales

La
Review №96

Best place to buy any type of tools youll need

St
Review №97

If I had more money I would buy a lot more things here. A quick trip for one item always takes at least an hour as I browse the aisles.

Yo
Review №98

Normally really love this store but today was just terrible the lady at the register was afraid to ask the manager I guess for help bc he was being really rude to her spoke to her for a second gave her the cold shoulder and when we needed help bringing something to the car the manager rolled his eyes and we were like no we got this and the manager was like are you are bc it was my anf my sister and my mom and we were like yes we dont need you rolled his eyes again and huffed and went off to the back

Jo
Review №99

Good tools good prices

Al
Review №100

A good place to find odd tools

Information
15 Photos
100 Comments
4.4 Rating
  • Address:3250 Gerstner Memorial Dr, Lake Charles, LA 70601, United States
  • Site:https://go.harborfreight.com/store/harbor-freight-tools-in-lake-charles-la-70601/
  • Phone:+1 337-474-2604
Categories
  • Hardware store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:9AM–6PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • NFC mobile payments:Yes
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