I bought my car here, a 2011 Hyundai Elantra Touring, beautiful blue color. The staff was very helpful and their main goal was to help me build my credit, because I was only 19 and had very young credit. They gave me good advice and gave me a fair price on my trade-in, that I used for my down payment. Great family-owned business, will not screw you over like big dealerships. They genuinely care about helping your credit and getting you off the lot happy and satisfied. After having my car for a month, I ran into an issue with the brakes and they fixed it right away. I would ignore all the negative reviews as these people probably did not make payments and had their car repoed, OR they did not take care of it and it ended up messed up.

Great staff, very helpful and nice.

I was a nervous wreck when I arrived at the dealer. Minnie and Kristy were Very Nice to my husband and I and calmed me down by answering any questions we had. We had a lot of questions too! The vehicle we found was great, but we ended up not purchasing. The best thing was they only ran our credit to get our contract! We had been to dealership before and they ran our credit 16 times trying to get a deal, at Rightway Kristy knew exactly where to send us and did not hurt us in the process! When we do decide to buy a new vehicle we will buy from here. Thank you for being great!

Honest, genuine, and very open.. Jen and her father were very, very kind and knowledgeable and help me get into a truck.. the process was easy, comfortable and they cared..I will go back and deal with Jen and here family before I go to any other dealership.I want to say thank you and I appreciate your open and honest truth with me Gettysburg ng a truck from you guys

Great staff and friendly service. But unfortunately they will not tell you the true value of the car. Ended up paying 5,000 over Kelly blue book value. Obviously this was on me for not doing research but they priced the car as the limited package and actually it was only a standard model(no bells and whistles). If you buy from here do your research and stand firm on price. Would NOT recommend this place to ANYONE.

Worst place to get a vehicle. These people dont care about your struggles and actually wanting to work with you. All they care about is getting their money. They took advantage of me. 400$ a month for a 08 that had MANY PROBLEMS and still would not fix it even tho they knew about it to begin with. At first they are nice but trust me when I say these people will take your car for the most ridiculous reasons. I wouldnt recommend this place. They will want money every week and find every reason to repo your car. This place has been the worst nightmare and actually glad I am not with them anymore. All I can say is watch yourself they will take advantage. These people get their money regardless.

Great place to go if you want a good quality vehicle. Jenn did everything in her power to get me in the car I so badly wanted. Friendly staff who also worked hard to get me the vehicle I needed!

Right way found the exact vehicle that we were looking for in a short amount of time... Had is delivered and ready to drive off the lot within a week. They were courteous, helpful, and a pleasure to do business with!

Long story short. Purchased a work vehicle from them. Few thousand dollars down. Made all my payments. Put it in for repair just a few months in because the transmission was failing. Found out some patch work had been done to the transmission just before I bought it. They mislead me for months on what was wrong. They had it for 3 months before they finally said they couldnt find anyone to fix it. I had been in a rental van this entire time, paying $1400/ month for it. One day I happened to go to their lot and I found saw my van had been brought back from where I dropped it off months earlier. It was running and working properly. They had fixed it and didnt plan on notifying me. I told them Id like to get back in it as soon as possible. I tried for a couple of weeks to figure out when I could work something out and pick up my van and after being ignored I was notified my van was sold. Yes, you read that correct. They stole and sol my van without my consent. So now Im still renting a van from Enterprise which cost me between $1400-$1700 per month. Ive tried talking to them mulltiple times and I just get completely ignored. They wont even send me financial information so I can use it on my taxes. This is by far the shaddiest thing Ive ever experienced at a dealer. Now I will have to pay a lawyer to open a case for Dealer Fraud.Ive never written one of these reviews and I dont bad mouth anyone but I believe in sharing the truth.

The staff was very helpful and friendly and took there time to help me get what I wanted great experience will return to do more business in the future

I just purchased my second vehicle from Rightway. My husband and I paid the first off almost a year early with no penalties and that car is still as awesome as the day we bought it. Last week we purchased a truck and we are in love with it! Came home to look up reviews on this particular year make/model and the majority of the reviews we read were right on with what the staff at Rightway told us. If you do not completely check out a used vehicle and take it to your own mechanic before purchasing....you cannot blame anyone but yourself for getting a bad car/truck. You need to ask the right questions then back up the answers through research of your own. I have found over the last 3 years dealing with the staff here that they have been nothing but honest and upfront with us. As far as the very high interest rate that someone else mentioned...if you have really bad credit...thats what you will get. They do not finance themselves...they apply to finance companies. We had a very high rate on our first loan as well...this time with a little credit improvement we qualified for a lower rate.

Everyone at Right Way is so nice and helpful!! I bought a F250 diesel there that has been one of the best trucks Ive ever had! Ill definitely be doing more business with them in the future!

I have bought 3 vehicles from them and have never had a problem with any of them. They work with you to get the payment that works for you. Definitely recommend for anyone looking for a good used vehicle.

I recently Purchased a Vehicle from here, from Day 1 I have had Problems they have I admit tried to fix the Vehicle but they always saw when I go there we want to make it Right but in turn you never hear back from them.I was there on Tuesday to speak with the Owner Jenn and she had just left, her Employees stated. When I spoke to her prior to that date we had discussed about me getting another Vehicle and she would get in touch with me! Well I have never heard from her, the Staff when you call apparently Screens her calls you can leave her a Voice Message and she doesnt acknowledge that either.So Welcome to the World of this new Dealership in Lake City you have been Screwed, Blue and Tattooed on Highway 90.

I came to Rightway Automotive after seeing a vehicle on their website that met all the checks on my list. I was so surpised to meet a group of people who treated me with respect. No one treated me like a stereotypical car salesman....the entire staff was helpful and friendly. It was my first time buying a vehicle by myself, so I was extremely nervous. I was never pressured into anything I did not want to purchase. They were fair and sent me home in the vehicle that I truly wanted. The price was fair, the vehicle was in mint condition and they had no problem when I came back with questions about the vehicle and were more than willing to help me. I would recommend this dealership to anyone looking for a fresh start. You will get honesty and respect. I would certainly buy from this group again.

The ladies here a remarkable!! I have had horrible experiences with car lots before coming here. they are gracious lovely ladies and I recommend that you visit them before going to any other car lot.

Every time I’ve need a ride for myself or someone in my family, They Make It Happen!!!!

Great staff. Even though they were remodeling they gave me a chance unlike the wannabe Kia dealership here in town

Had an amazing experience with a great group of people that treat you the way you want to be treated!!! Great selection of vehicles and hands down amazing crew

Best and easiest deal ever! People are awesome very friendly and helpful!

Right Way Automotive will give you a car the only problem is it comes with a 28% interest rate and shifty staff. I have bought two vehicles there, the first I paid cash for. It left me stranded three hours from home a month after I bought it. The second was nothing but trouble from day 4. I put about 400 in parts into the car. I also put $2,000 down and paid $300 a month. I went to pay the car off early and when I asked what I was owed the told me it was $175 more than my original purchase price!!! I had to resign my contract 3 times when I bought the car.......someone change the paperwork when I asked the office clerk (Amber I believe) what was going on she simply told me that I shouldnt trust anyone in the car business and scoffed. Needless to say I no longer have the vehicle. THEY ARE CROOKS AND THEIVES WHO TAKE ADVANTAGE OF WORKING CLASS PEOPLE, I have reported them to the BBB. Bad people dont buy from them.

Bought a car, CASH a couple years ago, and just thought that y’all should know this! I took the car home with me and the next day I come to find out that smoke was coming out of the exhaust every time I’d turn it on, told them about the problem and they were willing to give me HALF of my mf $$ I decided not to take it and btw they have no manners at all, they kept rolling their eyes at me for everything that i said and are so d*mn ignorant :) I ended up buying an engine for it. Lesson learned ; never buy from a dealership and instead go to an agency! DO NOT RECOMMEND

Very friendly staff and a great selection of vehicles!They treat every customer with so much respect!

Kristy is amazing and I can’t thank right way enough for helping out with my last car I just totaled getting that all figured out and getting me into one similar but newer I love this car and I’m so grateful!! Thanks Kristy and right way automotive staff !!!

Bought a super clean low mileage truck at good price..they really took care of me.

Great service and great people! Thank you for all your help we love our truck!

Unbelievable. ... had my Buick century less than two yrs. Told today after having the car in the shop at least five times since purchasing the engine will have to be pulled to see what is going on with the car. We dont even have a milage count in it when purchased . Crazy never again.car should never been on lot .

I got a truck from them since December 2016 was making payments until one day I was at work they repo my truck! I was one payment behind I made arrangements to pay $450 to get ahead on my payments they sold my truck without me knowing i had to pay inventory fee to the repo man $45. Anyone that gets a 2006 Chevy Colorado they will screw you out of money cause they bought back for $5500 dont get anything from them. Everything Im saying is true cause I wont give out such information like this, but I was truly done wrong. Buyer Beware!!! Seriously dont buy from them at all.

I got my car and love it.

Excellent Service! Great people that enjoy helping people.

I purchased my 2004 Ford Expedition in 2014, putting down $5000 plus a trade in. The very day I bought it I took it to my mechanic who noticed the lifters knocking right away. He advised me to return it. During that first week I took it back to Right Way for them to check it out, and was told by Jennifer Strickland it was a sound characteristic with Fords. A week later ( only 2 weeks after the sale) my uncle came with me to resolve the matter, letting them know it was not normal and rather than take advantage of the situation they should fix it. Jennifers story then changed, that yes it shouldnt sound like that and they would cover the premium cost if covered by the watranty. It was covered, however only if under a certain mileage (my truck was well over that mileage amount therefore they would not be covering the cost of repairs). I was basically ripped off not only on the quality of vehicle, but also selling me a faulty warranty knowing most things were not covered given the amount of mileage on the vehicle at the time of sale. I would never again give them my business even if I were desperate nor would I ever refer anyone there, in fact I would do the opposite. They dont even deserve a full star.

Help me when no one else would great people. Highly recommended

Good place to get a good used car or truck.

I got a 2010 dodge journey from there about a year ago i put in 2000 dollars of work in to it already and its still having problems so trust when i say go some where else and if u do decide on getting a car from here ask for a carfax report i wish i would have i did one after i bought the car and found out that 4 pepole own the car before me so please do your self a favor ask for a carfax report be for u decide to buy anything

Love the staff! I have bought 3 vehicles from here so far!

Nice vehicles. A little pricey.

If Rightway doesnt have what you want, they will find it for you. Great staff

Got a nice car from them

Looking to buy a car for my son they were very nice but it seemed like they were short-handed

Great customer service and always willing to help

Wanted pull my credit just for A TEST DRIVE, came off rude

Very good experience with both Kristy and Amy glad I came back

Great family owned Business!

These people are con artists. The cars are garbage. Will not refer anyone there, will not ever go there again.

Good place

Good