When I started looking for a computer repairs shop Ifirst checked the customer’s reviews of a few businesses. After I read the many great reports about Steve I decided to bring to him my dead computer and my lo-tech concerns. Now I must say that everything said about Steve is right. He offers fast and affordable services. He is a friendly and courteous gentleman that knows his business well and take the time to help you understand your options. I highly recommend him and his honesty! I give him 10 stars. Thank you Steve!
I tried the computer place I had previously used and they couldnt address my problem for at least a week. I found Steves shop when I conducted a search. So glad I found him! He got me in that day and had the hard drive restored and everything updated by the next day.
I went into the shop to get my mothers files and pictures copied onto a new computer and also have another hard drive put in. Steven started right away and it was ready for pickup the next morning. Service was quick and EXCELLENT. When I went to pick up the new computer Steven showed me where all the files were and even highly organized them even though they were not at all organized on the previous computer. He also took the time to go over the computer with me, did all the updates, installed word processing programs, and gave me recommendations for the computer. I was very grateful for the excellent service and decent price. I would recommend The Computer Shop for all your computer needs.
Excellent customer service! Steve replaced the hard drive in our desktop and it functions like a new one now. He assisted in locating files from our external hard drive to restore so I didnt lose data. He also repaired an older laptop and it is working like new. He communicated clearly what the issues were and both repairs were done in just a couple of days. I highly recommend him for any computer issues.
I took my computer to Steven to install Windows 10. I was told it would be a 1 day turn around, & it sure was. He went out of his way to explain the changes & where everything was. Its now Lightening fast & Im very pleased with the whole experience. Excellent value & personable service. Will be a repeat customer for sure !
The service I received was awesome. Steve completely took care of all the issues I was having with my older laptop, making it seem like a new laptop again! I couldnt be more impressed and grateful for his repairs and careful explanations of the updates he made. Would definitely recommend!
Very quick turnaround. Great prices and service.I have trusted The Computer Shop with my computers for many years now. Wouldnt go anywhere else
My laptop had many viruses and lots of pop-ups. After taking my laptop to Steve, it now runs like brand new. Steve was very patient and informative. He fixed my laptop in less than 24 hrs and I did not lose any documents or pictures. The price was right and well worth every penny. Steve went above and beyond, listened intently to each question/concern before answering thoroughly, and had a very friendly, professional demeanor. It was such a pleasure doing business with him, as his services are top notch. Thank you, Steve! Highly recommend.
Hes one of the nicest guys you ever want to meet and he was very helpful and very honest about what needed to be done to my computer. I didnt get it fixed and he didnt charge me anything for checking. Hes very reasonable when he does. I highly recommend him to anybody in lake City.
I rarely recommend a business. You can feel confident that Steve is providing a service that promotes customer service that is trustworthy.His skills and knowledge appear to be excellent and his willingness to take the time to explain what he has done was most impressive. I have found that small business owners are the type of people who are customers themselves and THEY know the importance and value of feeling appreciated. Steve....thank you for repairing my laptop...Saved me hundreds of dollars.. Also...thanks for the tips on playing guitar...
My first time there and awesome! He did no take long to fix my laptop nor is his pricing ridiculous.....I love that he sets his expectation when you come and he treats you not like a customer but a friend, that you feel comfortable. He is honest. I dropped off another laptop which is an older model, he told me, Let me first check to see if its worth the monies to fix. So, he is honest and doesnt try to get over. I will definitely return if have a computer issue and I am strongly suggesting to others to check him out.
Great customer service, Steve is very polite, nice and helpful. He knows his stuff, but he doesnt talk over your head like a lot of computer technicians like to do. We were very pleased with his service, prices and especially the level of communication. He will be our go to computer guy from now on.
Steve is very knowledgeable in his craft. He very quickly fixed my dying computer. He was patient and understanding and his prices were very fair. I will return to him whenever the need arises again. It is so comforting to have a decent, fair, and affordable technician in the area. I highly recommend Steves service. A++++. Thank you, Steve.
So I needed Wyatt’s computer fixed. Wanted it done for his birthday (6/22) couldn’t get anyone to say they could get the part prior. However, Steven Hankins did. He told me Friday when I dropped it off that it would be Wednesday before he could get the part. How awesome!!! Even better he got it sooner and it was ready to be picked up today!!! Fixed and perfect!!! Thank you!!!! HIGHLY RECOMMEND HIM FOR ALL YOUR COMPUTER NEEDS!!! Price was awesome and competitive with all local shops!!!
This was a most welcome experience and economically feasible. The service was completed quickly and at a price I could afford. My computer is better then when I first purchased it. If you want a trustworthy, competent computer doctor, this is the place to go! I will be bringing my computer back annually for a checkup, thanks again for an excellent job
If I could give this business 10 stars, I would! I found Steve when my laptop died. He ruled out the more expensive issues it could have been and installed Windows 10. He was very reasonable and his low-keyed manner is rare and reassuring. Hes got my business from now on.
Courteous and professional. Fast service and a quick response to any questions I had. Very pleased with my purchase.
After the storm I thought my old desktop was dead. Steve answered all my questions over the phone. Took my computer to him in the a.m picked it up at 3:30. All fixed up and running better than ever before! Courteous service and and a fair price. Highly recommend him. Has cool new stuff too.
My husband and I recently moved to Lake City, and we needed a reliable place to have OUR computers updated . Steve was a EXCELLENT person for the job. He is kind,patient, and he really knows his stuff.I would highly recommend him for any of your computer needs.
Steve Hankins, the Owner/Operator, was great! Fixed my computer quickly at a really fair price! What I really appreciated is the time he took going over everything he did, explaining in layperson terms! LOL! Answered all my questions and never showed any impatience at all with them :) Thank you so much Steve and I guarantee we will be using your services all the time in the future!!
I am very pleased with my experience at The Computer Shop. Steve was very friendly and fixed my laptop the same day. He does everything he says he will do and more. I would highly recommend Steve!
Excellent service. Steve told me what the price would be to look at my laptop and if I needed any parts replaced he would call me before he replaced them. I needed a new hard drive. He contacted me and told me he had one in stock and what my cost would be for the entire repair before he did anything. Once I gave him the go ahead my laptop was fixed in 24 hours. Very personable and helpful. He made sure I knew where everything was before I left his store and said if I had any questions to give him a call. I will continue to use Steve for all my computer repairs.
Steve patiently listened and gave an honest assessment of my options. In the end he referred me to a reliable data recovery service.Youre computer is in good hands at his shop.
This was the most professional, and courteous, I must say, enjoyable expense I have had to endure in quite a while. Steve is the utmost standup guy!! Very knowledgeable, trustworthy, reliable, on-time, just a super experience here. I have worked with other computer techs in the area but I never will again. I will always come back to the Computer Shop. I give this place an A+++++
I have a Dell laptop computer and the power on button mashed for the last time and I could not turn my laptop on. My friend recommended Steve and then I asked on internet for recommendations for a reasonable PC guy in Lake City, Fl. I gave Steve a called and took my laptop over to him. He had it fixed in 1 day and most of my charge was labor. He fixed my part and saved me more expense. Will be taking my pc to Steve in the future if needed.
After trying several other computer repair shops in Lake City Florida I finally found a place that seems to appreciate my business and doesnt make me feel unqualified to own a computer. Mr. Hankins is very friendly and helpful and provides top quality service at a fair price. I would recommend everyone give him the opportunity to earn your business.
Steve is excellent at what he does. He has helped me with computer security, network and troubleshooting issues that I have had. He has a lot of patience and explains the issues in a professional manner. I would highly recommend Steve for his services.
My computer was running incredibly slow. He had it up and running in less than 24 hours and its running like it is brand new again. His shop is clean and inviting. It was an enjoyable experience and reasonable price.
GREAT service with great pricing! Promised repairs where completed to my satisfaction within the timeframe Steve quoted AND my cost was less then the quoted amt! Cant beat that! Thank you Steve. I will use your expertise again if needed.
My experience with Mr. Steve was AWESOME and AFFORDABLE. He is extremely knowledgeable about computers, I would recommend Mr.Steve to anyone in need of TECHNOLOGY help. He even makes House Calls ;). THANKS Again Steve!!
Steve has proven himself to be an honest, knowledgeable guy. He takes a lot of the mystery out of computer repair, and is a polite gentleman to deal with. No matter what youre after, it is always refreshing when a person in his position exceeds your expectations.I give Steve Hankins my highest recommendation!
The Computer Shop is the place to go! If you are having any issues with your computer, Steve is the man to call. I would give him more stars if I could. Timely and very affordable for all! Class Act!
Each time I need to use the Computer Shop, the technician is prompt, professional and polite. In addition to getting the equipment repaired, I get valuable tips on how to best maintain my equipment. I like getting information about the problem and cost for repair before the work is started, giving you a choice. I strongly recommend this shop for your computer concerns.
I have used Steve The Computer Shop for years, and have never being disappointed. My computer has failed me several times but Steve has always being able to fix the problems. Steve, thank you for being honest, knowledgeable, and a business owner of integrity. You are the best I have dealt with and I have dealt with a lot of computer persons.
Steve was recommended by a friend because she knew that I had been to 2 other computer shops for service with no satisfactory results of the problems with my computer. I am computer illiterate! Steve was very patient and did everything to resolve my problems. After a much needed update, he slowly explained how to navigate through Google and especially how to better utilize my e mail. There is no question that Ill return to Steve at The Computer Shop for further needs.
Steve Hankins did an amazing job on my computer! He got back to me super fast, had it fixed in a jiffy, and it is running better than it has in YEARS. He also walked me through a few file organization changes and software upgrades, and is very helpful with questions and patient explaining anything you need to review. I will definitely bring all my computer issues to the Computer Shop in Lake City, Florida. Mr. Hankins is also friendly and knows his stuff. He goes above and beyond.
Had a bad hard drive. Was told what to expect in a calm, reassuring manner. Was replaced in no time saving all my docs, pics, music, and ect. Great customer service and would recommend to anyone with computer problems or questions.
Good, friendly service and even better prices! My computer runs great. I highly recommend Steve!
Wonderful & much appreciated customer service! Steven went above & beyond for me when I was stressed & having problems with my laptop. It is now running like new!
I have been buying my computers from Mr. Hankins for at least 15 years and I have never been unhappy with ANYTHING I have ever purchased. If I wanted to upgrade my computer, the customer service is excellent! I get an appointment asap and I do not have to wait more than a day to have my upgrade Done! Also it is awesome to get a call from Mr Hankins on how much it will cost before he does any repairs. That doesnt happen with a lot of businesses.I would recommend The Computer Shop to anyone !!!
A+ Overall, Steve gave a thorough and prompt analysis of the problems I was having as well as a step by step breakdown and solution. Overall the best service and value you can ask for when meeting your technical needs. Hes works hard and earns the 5 star rating, every time.
I had a great experience..... Steve was a professional and explained the repair process so I could understand it .... my computer repair was completed on time and the cost was as Steve explained. I will be returning for all my computer needs..... Thanks Steve.
At an attempt to install my own hardware updates, I caused some complications to my system. Steve was very patient, professional, knowledgeable, and worked quickly to fix what I had screwed up. VERY HIGHLY RECOMMENDED.
I have worked with Steve Hankins - The Computer Shop for years. Excellent work. Speedy service.Quality work for a fair price!
Awesome guy. Very friendly. Quick work. Reasonable charges.
Our experience with the Computer Shop was great! We called on a Friday, dropped it off that day and had it back the next day working better than when it was new!! Thanks Steven!!!
Steve repaired my computer and had it running like brand new in less than 24 hours. He is very knowledgeable and honest.
He was quick, affordable, and willing to answer all of our crazy questions! We definitely recommend!
Great service, as soon as part came in, my computer was up and running. Would highly recommend.
Wow! Steve just completed some work on my PC and I am amazed and pleased with his service! His work is first-rate, his prices are very fair, and (best of all) he talked to me in the English language instead of the techno-babble too many computer technician use. I cannot recommend his work highly enough!
I have used The Computer Shop two or three times over the last two years.I have received very friendly, 5 star service at a reasonable price.
He was nice and quick was ready for pick up in less than 2 hours
If you have a problem call steve he is the best around took my computer over yesterday had it fixed last night this guy is awesome give hima call you will be glad you did thanks again steve for everything
Great, fast and friendly service. the best in north florida
Great service. Always answers his phone! Steves the man!
Prompt service, Friendly, Courteous . My computer is like new again.
The service was excellent. Had my computer fix in no time.
Great help fixed my computer
Great service!! Great people!!
Great service, local owned
Exxcellent work, At a great price, From an Awesome guy !!!!!!
One word AWESOME!!!