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GameStop
121 TX-332 D, Lake Jackson, TX 77566, United States
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GameStop
Comments
JE
Review №1

Great assistance, the guy they have right now really goes the extra mile!

Iz
Review №2

Great place to shop! I especially want to thank Josue. He was kind, quick, and worked through his personal distress. I hope your leg gets better, my man. :)This guy went above and beyond!If I need anything in the future I wont hesitate to stop by. Great customer service! 10/10, five stars, and two thumbs up.

La
Review №3

The guy that helped us was nice & polite, helped us to order a controller my Son wanted

Ga
Review №4

Everything you need for gaming, and usually great customer service.

Ro
Review №5

ASM wouldnt take my GS gift card even though I used the same exact gift card at this exact location days ago, when a different associate took it.

Wi
Review №6

Very knowledgeable employees.

Ju
Review №7

The employee who checked me out today was very irritated at the fact I was asking if they had any GameCube controllers in the back or if they had any adapters. The way he replied me was the fake nice people will do when they want too get someone delt with, I was the only customer in the building. He acted as if I didnt know what I was talking about, that I didnt know the differences between wireless, Switch style or GameCube style controlers. This guy has been working there for years, an I a customer for just as long. I dont go in often and certainly now have no reason to return.

Sh
Review №8

Great prices and service!!

Lo
Review №9

Its great to shop at game shop stop buy at game stop

Li
Review №10

The lady that was suppose to help me, didnt. And I had my husband with me and as hes heading to go out the door, while Im standing at the counter for her to help me. Needless to say she turned me down at every angle of help. This was my first time at GameStop. Turns out that my husband knew her and her mother in-law, due to having a relationship with her several years ago. It wasnt professional.

Gi
Review №11

Its great tasty donut holes and kolaches

Ma
Review №12

Great help for game illiterates lol

Ad
Review №13

Very knowledgeable staff and are very straightforward about products...definitely recommend

Vi
Review №14

Works are very helpful.

Ni
Review №15

Havnt actually shopped here for my personal self in few years will have to handle business and priorities first then come see what you folks have to offer. excited and cant wait.

As
Review №16

Kelley was very helpful this evening with helping select accessories/recommending games for my son’s PS4 and helping to explain to me what he needed! Thanks!!

Jo
Review №17

A little slow on the checkout line. Way over priced on used equipment.

N
Review №18

Awesome people working there. Tons of cool stuff in this store as well. The guy that helped my son find a game was great. Nice prices on used games. Great place.

Rh
Review №19

James has been helping me for more years than I can think of. Hes the sole reason I still go to gamestop instead of just buying games online.

Na
Review №20

Found a really great deal on Borderlands 3 Deluxe Edition! Im very content.

Ra
Review №21

Great for gamer nerds and collectors!!

Jo
Review №22

The employees that work here are among retails finest, I understand a lot of the challenges they face when it comes to meeting goals from corporate, yet they always make each customer feel welcomed and every visit pleasant. They continually go above and beyond, I truly believe the employees are what continue to make GameStop the only lasting name in the game when it comes to otherwise a niche market.

Sa
Review №23

Very nice. I mean its not bad. Just seems like they shove it down your throat if you dont have it. Like yes I do not want it turns into a five minute conversation that goes no where lol. Very good service though

Da
Review №24

James and crew always make the experience enjoyable.

Am
Review №25

Employees are always willing to help.

Br
Review №26

THIS IS IT!!! I have been to several GameStop Stores over the past 10 plus years. However..... There is a Legitimate Reason why I consider this particular GAMESTOP to be considered my HOME STORE. From the Stores Manager on down to every employee. I have considered each & every one of them like family...... I know for sure & without certainty I certainly feel way towards them. Keep up the awesome job you guys are maintaining!!!

Da
Review №27

Better then the children heaven

Je
Review №28

Very friendly and knowledgeable staff. Ive seen them be extra patient with those seriously social lacking gamers to us clueless parents. Good selection of new and used games and equipment. Definitely worth visiting.

Ka
Review №29

You guys... I like don’t even know where to start, but I need to keep it short because if I don’t, I’ll be here for a long time!!! I’ve grown such a connection with the employees here, they’re amazing, they laugh at my jokes (even the not so funny ones) they always make sure we’re helped, they’re super quick, but thorough and really helpful!

Hy
Review №30

They were very helpful

Ni
Review №31

The clerk helped me with my controller problem. She tested it for me and was able to deduce that it was a problem with the battery. For now I purchased a USB cord for it. Very friendly and knowledgeable. Was in and out quickly. I will definitely be going back

Na
Review №32

Amazing service. Absolutely love the kindness and patience that was given.

Ma
Review №33

Me and my lil family love coming here 💞🧡💞

su
Review №34

Super busy every time I go

Bu
Review №35

Will never shop here again.James is definitely a punk with a attitude slamming down the checkout scanner. No wonder the store is going downhill, with management like that. If he acts like that infront of customers Id hate to see how he treats staff. I will save my money from now on and check out other businesses.Was highly considering purchasing the force fx dooku lightsaber for 214$ but his attitude changed it.

Ja
Review №36

They always try to be as helpful as possible and make sure you know the good deals that are happening or coming up.

Br
Review №37

Exalant staff and very friendly and very knowledgeable about there products and go out of there way to answer questions. Awesome place to go the environment is awesome 👍👌👍👍

Fe
Review №38

Super nice people, very helpful people and most importantly a lot of positivity

2
Review №39

Absolutely love this place! Top notch products everything you can want or need from games to toys to collecters items and so much more. Very nice and friendly employees very helpful and very good prices and deals keep up the good work and God Bless yall

Ri
Review №40

90% of the times Ive been in this store it has been a complete nightmare of an experience. Trying to return things is harder than trying to stop a contract with homeadvisor, and I can stand there clueless looking at games for 30 minutes and not a soul will stop and ask if I need help. Other than the black dude with the best attitude Ive ever seen from a retailer store worker, the staff sucks. Its no wonder Gamestops stocks just lost half a billion dollars.

Ti
Review №41

Probably the best one I go to in Texas. Always knowledgeable about games and other merchandise

Yu
Review №42

Gamestop is my one stop shop for my gaming and other electronics. I know the holidays bring a bunch of business but these guys are working their tails off to keep up! I had the opportunity to speak to some of the new staff there and hear about some amazing deals. After hearing about the pro card and that power credit card I am set for life! The employees there make it so easy and smooth, on top of being friendly and knowledgeable! I walked out of the store with all kinds of bonuses and the best bang for my buck because of these guys!!

th
Review №43

Life the new games thats come out faster than online

Ca
Review №44

Able to find a pre owned copy of minecraft for a 360 cheaper than walmart 😀

ro
Review №45

I didnt have a great experience here. The staff was rude.

Jo
Review №46

Exceptional customer service by every employee that I’ve encountered, highly recommend shopping here and taking advantage of the extensive knowledge possessed by the friendly people who work there.

JA
Review №47

Great atmosphere. The employees are genuinely nice and knowledgeable, which makes your shopping experience easy and simple.

La
Review №48

Always happy to go there. Good customer service.

Ka
Review №49

Wonderful. The game releases are so smooth

Ma
Review №50

Love going here they have good sales all the time takes the kids they love the store to it can save money Cuz I have 6 kids and 4 boys and 2 girls

Ta
Review №51

Knowledgeable staff and games I love!

Vi
Review №52

Horrible customer service. Would not recommend.

Br
Review №53

The store is just your basic Gamestop, but the staff here are probably the best Ive seen.

Ro
Review №54

Always glad to help with whatever. Great people.

Wo
Review №55

Not that bad and this is where i got tomodachi life!

No
Review №56

It is great Im might get rainbow Six siege

Er
Review №57

It is a lil expensive especially if u have to renew ur 💳 & now they have a new 1. Dont get me wrong some things are a good deal but easier to buy a game from the pawn shop or online local sales

Ho
Review №58

They always have everything I need and want. They are such a great team

Ly
Review №59

My son absolutely loves GameStop and the assistant manager Leslie they totally rock over there and Lake Jackson Texas love GameStop

Sa
Review №60

Love going here, everyone is super informative and kind.

Di
Review №61

Foods kinda tasteless and I started bleeding after eating, I recommend going to red wing for a better food selection

Ch
Review №62

Need something gaming? Come get it here at a great price.

bi
Review №63

It’s very spacious compared to other GameStop’s however the cashierRonald tried to put a disk warranty on a game I was buying and normally they ask if you want it but he tried to put it on my bill and asked if I was “ok” with the warranty after he put on my bill and I told him no. Everywhere else always ask if you want a warranty rather than putting on your bill and asking you if you are “ok” with it. Now because of this I will go to elsewhere to buy my video games.

Kb
Review №64

Always friendly and helpful....fun atmosphere as well.

Bl
Review №65

My wife and I went in to GameStop and exchanged a Ps4 for a XboxOne Slim version and traded some games, with no complications !!! Very satisfied and you made a child happy thank you :)

Ri
Review №66

Very helpful is finding items

Jo
Review №67

Its a nice store for the games and consoles BUT DO NOT TRADE IN GAMES AT GAMESTOP. Theyll give you pennies for games that are selling for $5-10+ online

Ge
Review №68

Great staff. Very friendly and helpful

JC
Review №69

Liked the place and employees..really nice. Just to small..

Br
Review №70

Went in with the plan of getting two games on Pro Day. Hanniel was gonna help me out with the purchase, but I had question about an inconsistency with my points. He helped me with that first and showed me I also had 3 coupons available to me that I could combine to get a couple of games I had my eyes on and save a little money. He was very friendly and helpful. The store usually has people just as helpful as Hanniel and tends to gave a great availability of games for the latest consoles. I would recommend people to always go to the gamestop if your looking for games or just little gaming knick knacks and merch.

Jo
Review №71

Best place to shop for pre-owned games

Fo
Review №72

The staff at this location are great.The store is clean.

Br
Review №73

Staff is great and amazing selection

Ka
Review №74

I love this place it has knowledgeable staff and a great selection of videogames

Do
Review №75

Gamestop, whats a better way to spend your money.

Jo
Review №76

Nice staff but always trying to push products to much. Its not their fault GameStop corporate from what I hear.

Cu
Review №77

There great they have everything you need

Da
Review №78

They didnt have my mortal kombat X kollectors edition when I went to go pick it up It had been shipped to the wrong store. But they went above and beyond!!! Stefan delivered it to my house with some Doritos and mountain dew the same day. These are the kind of people that are genuinely great people. I appreciate everyone for helping me out. They should never get anything less than a 5 star rating!! Gamestop needs more people like them on their team. Thanks Christopher as well for getting in touch with the right people to help me out.

Lu
Review №79

One of my favorite places to go too

he
Review №80

If i could give it a less than 1 star i would. They must take customer service classes from Comcast. Came in to pick up a game, cash in my pocket. 3 customers in the store including myself, all in line. lady in first makes her purchase and goes. no problem. Guy in front of me walks up with his shopping bags full of games and says yeah, i d like to trade all of these in. Sure no problem, got some time to burn dont mind waiting a bit. normally in my past exchanges if the trade in takes some time, they ask the next person in line if they have something simple to be done, and ask the tradee if they wouldnt mind holding on a bit. not this time, after about 6-7 minutes of trying to figure out what name his account is listed under they find it, about this time another sales associate arrives to start his shift. So i think, hey cool not much longer, no biggie. So guy goes to do his thing to get ready and comes back a few minutes later and takes over the trade. At this point I havent been spoken to, or much looked at. The original associate takes off and does some more busy work behind the counter, my self still waiting. So at this point i turn and walk out. No one says a word, lets the sale walk right out the door. Terrible business sense they give these guys. So just gave my money to microsoft and got the digital download, since they actually want my money and business at least.

Le
Review №81

Friendly staff, lots of great products and reasonable prices!

Ho
Review №82

Kinda hate how they still dont sell old games but its whatever

Ju
Review №83

DO NOT shop here. This place is a joke. Overpriced.

Ch
Review №84

The service people are very knowledgeable.

De
Review №85

Love this place! Gamer nerds paradise!!!!

Je
Review №86

They had what I needed but the store was such a confusing nightmare that i will not return. Couldnt even find where the line started because there were random displays EVERYWHERE.

Er
Review №87

It is so cool place to me fanticie

Mi
Review №88

Great place to get great games. Even older games

sh
Review №89

Dont go very often Lately few times have been ok need more staff

Ra
Review №90

Cool games good customer service

An
Review №91

Pick up some kool games

Th
Review №92

Great place n nice people

X&
Review №93

Its a GameStop, the same as any other. Still doesnt carry an Android Bluetooth controller...

Ca
Review №94

Nice employees and good buisness

Bi
Review №95

Great selection and knowledgeable staff!

Je
Review №96

I love gamestop

Mr
Review №97

Its game stop what else needs to be said

Ci
Review №98

Good place for Games. But Ron is very rude...

sh
Review №99

The staff was really amazing

Ve
Review №100

Josue the manager was awesome and helpful

Information
21 Photos
100 Comments
4.4 Rating
  • Address:121 TX-332 D, Lake Jackson, TX 77566, United States
  • Site:https://gamestop.com/store/us/tx/lake-jackson/3345/lake-jackson-shopping-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 979-285-0803
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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