It was good they were all friendly in there and the gentleman that help me was awesome I will be back
Always a great experience. Friendly and knowledgeable staff..
I had a spectacular experience here I walked in for the silk pillow cases but called in advance and the manager Jonathan made sure he set them aside for me so when i got there it was quick and easy. He also went above and beyond to make sure I was satisfied and taken care of. Thank you also to fernando at the register 😀 you guys rock. Have a blessed day!
I went to the lake Jackson store for a wedding and I forgot some makeup there is a white male person who was helping me to choose the correct foundation and setting powder and also the perfect mascara!! he was so kind and so helpful I will comeback to this location again BCS everything was in the correct place and they also give a free lancome gift for my purchase of $125 yayyy!!
Got my hair cut here by Danielle she was so friendly and knowledgeable about curly hair. Definitely making this place my go-to in the future!
Amazing salon staff and everyone is so sweet!!! The girls are always attentive and help me find exactly what Im looking for.
Great store love the makeup and the selection. Love the staff their friendly and always help
I love my shopping experiences here. The associates especially management are always helpful and very nice if they dont have it they will find it for you.
Showing up 20 mins before closing and in a hurry can never turn out good 😌But wow the service this two ladies provided was extremely helpful!They made it seem just like normal compare to other business around the mall where in 20 mins before closing can turn out very bad !Thank you again Candace who helped me choose my blow dryer and Jessica for helping me with other needs.I will definitely return back and will make sure to share my experience in my social media !Yes 👍
This place where the possibilities are beautiful, are really true. If they dont have the products, you can order online from them or go to the one in Pearland, TX.
Very nice service prices a little on the hi side but worth it
I was kicked out of the store for not wearing a mask. We are not in a mask mandate. And I will be contacting everyone possible for them to understand we should not be forced INTO CONFORMITY
Nowhere in the website says you can’t bring anyone during hair appointment. I even called and let the store know I’m running late and the store associate didn’t mention that particular policy. I GOT TO THE STORE ONLY FOR MY APPOINTMENT TO BE CANCELLED. Train you employees better!
Big variety of many beauty needs. You can get lost in this place by looking at all of the great products offered here. 💜💜
They had what I needed in stock. My drive was not in vain!😁
Above the top customer service!! Super exspensive tho!
Today was the first time I went to Ulta. The store was a bit intimidating at first, but I was able to find what I needed after a few minutes. There was a sales associate who was a great help to me, I unfortunately didnt catch her name name, but she had pink hair and pink hearts on her face.She helped me find a good toner and an eye cream, and didnt try to upsell me. She also helped match my foundation, which I am extremely glad for, because I was way off.I will definitely be coming back to this store for my beauty needs!
Google maps says close time is 7pm Sunday. There window store hours show 11am-6pm close. The covid19 times on Sunday taped to window are noon to 6pm. Ulta needs to fact check google and apple - the GPS 99% of people use. This is my second wasted trip to Ulta to retrieve my bday gift - the first trip was to a different location and they were out of the August bday gifts. People are busy and going anywhere during a pandemic is a thing. It should not be this complicated.
The yonger woman whom I got my haircut from did not know what she was doing with my long thick hair. She was the low level. I agreed on the lower level because I thought Ulta only hired those that have TRUE EXPERIENCE. Not mediocres. Took an hour to simply dry my hair with the blow dryer because she did strip by strip like with thin hair. And the haircut i asked for was not the one I got whatsoever(wanted front layers that also framed my face).
I had no idea what n I was looking for but Jessica is an absolute gem, she helped with great products and great prices and not only that I had lost my cell phone and she found it! Excellent and friendly helpful service!! A++
Great experience very polite towards my mother and I.
I took my wife to have her hair cut here. The stylist who took care of her, literally took care of her. My wife felt very self conscious about her hair, the stylist named Dani, took great care through her talents and expertise with the products they offer. My wife smiles a lot more from this experience. She didnt just get her hair cut and sent bbn packing till the next time, she was instructed on which products work best for her hair and how to keep it healthy. Great service, great outcome, and great products.
Nice people
Extremely poor management, lady at the register crumpled up my receipt and gave me attitude and the manager just stood there.. manager said I couldnt return an item that had been used. Lol my palette was in an excellent condition. Smh
Most ofthe staff are very friendly. But they never help me at the door when i come through the door with my stroller, probably a push door could be useful. Also this one employee, I didn’t get her name she had glasses, was in my eyes rude. An employee asked for her help and explained to her what she needed help with and she grabbed her head and slightly rolled her eyes. So unprofessional. Other than that employees always try helping you.
Great visit. Consultant helped me and found me a travel size kit of lancolm skin care. Score
I was disappointed the other day when I was trying to pick out a new foundation and none of the workers seemed interested in helping me. When I first walked in, I asked the first worker I saw about a foundation. Instead of trying to help me find it, she just pointed to where it was. After looking for a few minutes, another worker came and asked if we needed any help. I told her what I was looking for and she showed me and gave me a few sponges to try it on. This really irritated me because every other time I’ve been to an Ulta or Sephora, the workers will apply the makeup to you and help you find the right shade. I think I was one of only two people in the store on a Sunday. It wasn’t like she was busy and needed to do something else. Next time I’ll take my money to Sephora.
Great place to find makeup brands from tight budget to runway model vibe. Great people!
I came in to pick up a few items and had my stroller with me. I was struggling to open the door and get the stroller in, the girl who greeted me looked dead at me and said welcome to ulta unenthusiastic almost ignoring me really and did not offer to help with the door which I do realize is not her responsibility but it was rude nor did she over to help me in any other way. Checking out was not any better. There is limited contact in this type of retail setting but I felt beyond unwelcome.
Everyone is sooo nice and very helpful and they will try there best to help you find what you are looking for.
The staff is friendly. Very helpful. They were having a special thing for makeup from Estee Lauder. They were having it at the entrance and that wasnt good. I almost left.
My mother was followed and harassed in the store.
Went to pick up shampoo that was on sale and their app said they had at least 1 but there was none. Had to order online and pay shipping.
It was great, fantastic staff and good prices.
Had appointment at 3 for makeup and hair. Checcked in everyone looked dmfounded snd had to search to get people on board. Finally about 320 found people. 52.00 for updo. Late no big deal. Dont recomd . What a letdown
Kendal Downs has being doing my hair for 3hours. Spectacular job and such a great employee!
Love the new store. The staff is amazing
I love it, a store that most women have needed in this town for a while. Beat needs complete!!
Twice I have gone to the store and had to wait at the counter for assistance because only one register was open to assist customers. Both times I left the store empty handed due to poor customer service
I went to Ulta first before going to Sephora with better hopes, but shouldve stuck with going into Sephora to begin with. I went in just for one product for fine lines. I let the person know my face is naturally oily. 3 products tested on my face later, all of which were wayyyyyyy over my budget. A 24k gold mask, why would I need that?!? Lol. I ended up having my face completely broken out the next day. Dont get me wrong the sevice was great and the people working there are super nice. Just pretty bummed to walk out with nothing but acne when all I wanted was a product for fine lines.
Could use friendlier staff but the store over all is pretty good
Made unnecessary trip to Ulta to find out the person you had an appointment with did not come to work. Should been given a call to reschedule. Will not come back!
Girl in the Tarte area never approached me to ask if I needed help even though we made eye contact.
Ive only been there once but the employees were very friendly very helpful they only asked once if you needed anything or any help after that they left you alone let you do your shopping answered any questions you had and fairly good prices
I mean it is just cosmetics but its good
Everyone was wonderful and sweet, very helpful.
Dangerous on your wallet but awesome!
Clean, and super friendly/helpful staff.
I Googled the Mizani product near me, this location popped up. However, they do not carry this product.
Check put the Mani Pedi!
Wonderful friendly staff!
Yeah this is where my wife and daughter come to!
Love the clereance
Everything is over priced
Great variety, little overpriced.
Love it
Kaitlin
NJ
Benefit Eyebrow Specialist is no longer available at this location.
Good service and varied products
Service in both languages, excellent service! 💋