This has to be the cleanest, well organized storage I have rented. Teresa is so polite and treated us like family. Would definitely recommend this storage facility to anyone.

Teresa was a blessing even though I was renting storage in Ocala, she walked me through the process of the online rental and even called the Ocala Public Storage and worked out all the details. Wish I were renting at the Lake Mary location. THANK YOU, Teresa! And for all the extra help with my moving questions from where to donate household items to local guys to help load. It is so good to find someone of her caliber that goes above and beyond!

Teresa was wonderful! Patient and available for all my questions. She took time to explain in detail as I am new to public storage. I had an amazing experience from the very start. I would highly recommend.

We came to public storage for the second time and had the most incredible experience with Teresa! Her energy was so vibrant and she was so so helpful! It was as if you were being helped by a loved one! We came to get our storage needs met and left with so much more after such a pleasant interaction. We didn’t stop talking about it for days! Thank you for hiring such a wonderful team member. We were fortunate to meet Teresa and will never forget the time we got the opportunity to have her help us! Our storage unit is pretty great too, I should add! - Bianca & Bryson

I really liked keeping my stuff on this site. I definitely recommend it. I gave it to him because I moved to another area. Excellent service from Ms. Teresa. I recommend it.

Excellent customer service, Teresa is very friendly I really appreciate it

Teresa is the best employee there everrrrrrrrr this location is awesome.

Ive had storage here for at least 10 years. The staff has always been friendly and helpful. Convenient location and hours.

What a nice experience today at Public Storage in Lake Mary. Teresa was professional, friendly and listened to my needs to help me find the right space. I am so happy this transaction was so easy and Teresa was the best to work with!

Teresa was very courteous and helpful. Great place! would highly recommend!

No pressure, options, happy to present options (regardless of how hot it was outside between buildings), walked me through the lease process seamlessly. Prior service Army Officer with plenty of experience with moving and storage unite - hands down - the BEST experience.-thank you D’Mya

Great service from Teresa. She was very helpful - beginning to end.thanks Teresa

Met with Teresa,If I could give her 10 stars she would have got them. she was helpful and very professional as well a caring to my situation . An absolute pleasure to to rent my storage unit with Public Storage . Teresa is a ten star employee.Keep the good employing people like her.

Teresa is a cool person and helped me with exactly what I needed and answered all the questions in detail and with great patience

Great service from Teresa. She was very helpful - beginning to end.

Very nice lady D’Mya helped me today very courteous and showed me everything I needed to know with public storage if you ever need storage don’t hesitate to give her call!!!

Teresa at the Lake Mary location was phenomenal! She helped us locate a great storage unit and was very polite.

Jennifer who runs the front desk and the whole entire storage unit is an excellent representation of public storage. Shes compassionate shes helpful and she goes above and beyond and for that shes very much appreciated and very much an asset to this company they really should have

Went and Jennifer greeted my wife and I. Jennifer was such a wonderful blessing to deal with....... Like a breath of fresh air !She was able to offer us terrific deal on a 10 X 10 climate controlled unit. In and out in about 30 minutes. Great lighting and very clean.This is the place to go in the Lake Mary area.Thank you Jennifer for treating us like family.

I came in to Public storage today and had the most wonderful experience. Jennifer is one of the best employees y’all have. She was so polite and helped me with all my needs and then some!!!! yall definitely need to give her a raise cause she’s so deserving of it. Great job Jennifer keep up the good work .

Jennifer and Erica are awesome! I leased the perfect unit today at a great price. Customer service was outstanding. They made this so easy and helped me get exactly what I needed! Thank you ladies!!!

Jennifer was super helpful and friendly, answered all my questions and offered useful suggestions. Made a difficult time easier to deal with, which I very much appreciated. Highly recommend

Teresa went above and beyond amazing customer service and I am so happy she was able to save my day and she is so kind and sweet!!😀

Just called and had to deal with me losing my keys and have to get a new lock put on my unit and talked to Jenn and she was so sweet and helpful! I’ve had a unit here for 2 1/2 years now and seem to always talk to her when I have a problem and she’s always so pleasant and helpful! So happy I chose to have my unit here.

Jennifer was very knowledgeable and friendly. Great customer service.

Jennifer was super helpful, and friendly. The place was super clean, and looked new. I was very please with the service. The location is also perfect. Overall happy with everything.

I met with Teresa, she was helpful, professional and much more than youwill expect. thank you very much was pleasure to deal with .

I am back again I was soooo happy to come in and see Jennifer still here she is the main reason I continue to come back and rent here she is the absolute best!!

Went today and was helped by Jennifer. She hooked me up with the size unit I needed and answered all my questions. Awesome place. Will recommend to others.

Teresa was amazing and very helpful

Jennifer was very helpful with our decision making and finding us the best unit for our needs. Thanks!

Easy to use storage facility not a bad location plus it’s very clean with a restroom on site

Jennifer made renting a storage unit this morning painless and fun - very professional and most personable

Had a great experience buying boxes. Teresa was very pleasant to work with

Jennifer was AWESOME! I made my reservations on-line approximately three weeks before needing the unit. Jennifer reached out to me the same day to confirm and inform me Id receive follow up emails. A great location for me as well as being clean and organized. Jennifer also explained how the facility operates as this is my first time renting a unit and offered assistance if I should encounter an issue.

Service was easy with Teresa..

This is brad Johnson, I was at the storage today and Erica was very helpful. She is very good at customer service and i would highly recommend using Erica at public Storage Lake Mary.

I was running on a very tight schedule and Jennifer was able to schedule being able to see me just in a way that got me to where I needed to be on time as well. Not only that she was very professional at being able to help me with any questions I had. I would 100% go to this location again!

Jennifer was extremely helpful and understanding to my situation. The office is very organized and spotless as well which is a plus!

Thank you Teresa for all your help!

Thanks Jennifer! You made a cross country move (family of 6) almost fun :). I will always come here first for any of my storage needs, and I will recommend to others.

This facility has always done a good job for me. They keep it clean and I feel like my belongings are safe. Jennifer, in the office is extremely helpful and pleasant. She has been there several years and is extremely knowledgeable .I recently had to close out because I was moving the equipment stored there to another city. But if I need a storage facility in Lake Mary this is definitely where I will go.

Jennifer was very helpful and friendly and helped me find the right size storage unit. She made the process very easy and quick.

Jennifer was fabulous. She went above and beyond helping me. I’m so grateful for her help!!

Thee worst place to do business. Hired a moving company to move my things from storage and the key did not work. This is the lock and key they made me use. Asked for assistance and zero help, told me to call a locksmith, they could not do anything because the District Manager was off.

Jenesis and Jennifer were very nice and helpful. They made the process quick and easy to understand. The units are affordable and spacious and everything looked clean. Great experience getting a new unit.

Jennifer was amazing she was very helpful getting me in the space that worked best for me

Erica was super helpful and friendlyThe property is clean and unit are well maintained

TERESA WAS VERY HELPFUL

Jennifer was very nice.

I came in to buy some boxes Jennifer showed me some really good deals you have with the paks now I feel like I have everything I need to complete this move!

Great service and friendly staff. Erica was a pleasure to work with. Fast check-in and walk through of the lot and our storage unit. Pricing is competitive. I got a great deal online.

I had to rent a storage space in anticipation of the major hurricane Dorian. I arrived at the store 5 minutes before closing. Jennifer was nice enough to stay beyond the closing time to accommodate me and make sure I got the storage space that I needed. I was very pleased and impressed with Jennifers patience and professionalism. I would give 10 stars if I could

Great area I’m glad this one popped up to be the closest one to our location. Josie is very helpful and has great people skills. Will recommend this company to anyone whose looking.

Jennifer was so very helpful...she really knows about storage she was able to help me with all of my storage concerns and made sure to as she put it get us in the right size space

Absolutely the rudest most incompetent people “working” here. Do not waste your time with this place. They gave misinformation and didn’t know what they even had available. Disinterested, no customer service, thankfully have MUCH. better options in Lake Mary with helpful friendly employees that work with you.. Would never want items entrusted to such unprofessional staff.

Erica and Jennifer were super helpful and walked me through the whole process. These are two cool ladies😄!

Teresa the fill-in manager for Jennifer was wonderful to work with. She helped me every steps of the process in renting the storage space. Great customer service. Thank you.

Location great access to major roads and safe.Friendly manager : Jenifer I am a repeat customerhigly recommended. Pedro Antonio Garcia.

Jennifer and Erica are very friendly employees. They go above and beyond to help their customers with storing needs. Thanks again Jennifer and Erica.

Online reservation process was easy, in office follow up was too. Jennifer was friendly and helpful, and got me set up quickly. Very happy with the overall experience.

A busy, facility that nonetheless is clean, secure, and well maintained. Really, though the floors are spotless! The staff that Ive interacted with, Jennifer and Susan, are helpful and professional. Thanks for all your help, you guys!

First off I would like to say that this location is extremely accommodating. I called Kim on a Saturday and let her know that I was on the way. She told me she leaves at 4:30 PM. Meanwhile my GPS is telling me Im going to get there at 4:45 PM. Nervously Im telling her that I will be there late and she said who cares Ill be here waiting for you! Im sorry, but Ive been in the moving and storage business my whole life and never has anyone, especially on a Saturday, said Ill wait for you. To my surprise she was there at 5 PM when I arrived. We went through the paperwork and I had a unit that day. If she would have left I would have had to stay the night around the storage location and get the unit in the morning. I really appreciate the understanding that Kim had and will never forget it. If you are looking for a storage in the Lake Mary area then Kim is who you want to deal with! Audrey was there as well and she was a big help getting the paperwork finished.A huge THANKS! to KIM and AUDREY

Now i understand why Jennifer has so many good reviews. It feels good to know that theirs still some good customer service out there. Soon as i walked in i could feel being in a friendly atmosphere. Jennifer does make you feel like youve obtained a quality friend while taking care of your storage needs. Thank you for making my day for feeling even brighter!

Had an excellent experience with Erica who went above and beyond the call of duty. Much appreciated

The rental application process was very simple and easy. The property manager Jennifer was very professional and courteous. I highly recommend renting your storage unit in this facility if you are in the area.

Erica and staff made renting my unit super easy and quick!! Great staff and professional!! Lorenzo -A.G.U. Roofing

Jennifer was very helpful with helping me select a unit that I needed. Very polite and not aggressive to make me decide and rent. The unit is clean and easy for me to access. Will recommend this facility and Jennifer to others.

Jennifer was very very helpful. She made the process fast and easy. Had a few questions in which she explained and made things very clear to me. I would recommend any to try out their storages. Thank you a lot jenn your awesome 😊😊

Nellie has been very helpful, she has a great personalty.Answers all my questions and does keep the property clean.

Went there this weekend looking for a small storage unit. The staff was very helpful. Danielle took me to several units until I found the perfect one. I was on my way to work and pressed for time. She got me out of there quickly but didnt rush me out. Explained everything in detail and I was very satisfied. You cant beat the climate controlled facility in the Florida heat. Would definitely recommend this place.

Good place to rent from never had a dull moment Jennifer is the best very helpful and quick .Every time I come to my unit I always see her cleaning and asking how am I doing ....👏

The lady that helped me, Susan, was very helpful and friendly. She helped me determine what was the best storage size for me. I was just looking today, she took me to several units was patient, kind and very knowledgeable.

Jennifer was super helpful. My unit accidentally was rented before I got there and she made it right.Updated 5/24/2020 - seriously don’t waste your time. We have had more issues with no one EVER being in the office or answering their phones. This means we cannot get a cart to save our lives 90% of the time. Seriously horrible customer service. We are cleaning our unit out and being done with them.

Jennifer was very helpful. She provide outstanding service and helped put my move from California to Florida at ease. Thank you Jennifer for helping me with all my concerns and needs. You are the best!

Very good experience. The two girls in the shop were kind and friendly. You can tell they love what they do.

Clean Professional fast friendly service. Erica is awesome 👍🏼

I have had the opportunity to rent quite a few storage units in my lifetime and even more frequently since Hurricane Irma. The only time I take the time to post a review is when my experience has been extremely positive or extremely negative. I am so pleased with the level of courtesy, efficiency, and professionalism I have received by Jennifer at the Lake Mary Public Storage (conveniently located on Lake Mary Blvd) that I had to stop what I was doing to give her a 5 Star rating. If there were more than 5 stars I would give them! I have one less thing to worry about knowing my things are safe and sound and under the watchful and professional eye of Jennifer. I only hope that Public Storage recognizes your value as an asset to their organization. Give this girl a raise. Please note that I have never met or have had any interaction with Jennifer besides this recent one. I do not have any association with Public Storage. I do however like to recognize outstanding customer service when I recieve it

Friendly staff and everything was easy to access for info and payments. Jennifer and Susan were very helpful in my needs. Thank you ladies.

No frills storage solution. Regular rent increases. Could use some upkeep.

Jennifer delivered great service today!!! She was very nice and informative in helping me select the right unit to fit my needs. She displays excellent customer service!

Jennifer was nice, she made the process easy and helped me with any questions.

Jennifer is a great employee. She has a great spirit about her. She check me in and was there to check me out when I no longer needed the storage unit. She is a great asset to the company. Thank you again Jennifer for your great customer service.

Great job Erica and Jennifer. Very detailed and helpful

Extremely professional and friendly. Jennifer and Susan are amazing. Clean and spacious storage unitDefinitely recommend them

The reservation was fast and easy, when I went in to pay for the Bay Jennifer was there to help me. My original bay was going to be a 10x10 but needed a better access door so i went with the 10x15. Jennifer was very helpful and patient with my change.

Jennifer was such an awesome help with my storage that I have. Whenever I come here its always super clean and they always help with everything I need. Love how they have carts to help load into the units!

Jennifer was fantastic. Answered all questions gladly, great sense of humor, and very patient..Property is clean. No problems!

I never used a storage unit before I was really nervous but Josie was very helpful to me she was very nice and kind after talking to her I was not nervous any more thank you Josie

Amazing staff. Thank you for your great service. The location is clean and the management goes a wonderful job. I will recommend to all my friends.

Yes as usual .... Im always have a good experience at. The workers. N this time .ms: via was so helpful. On my questions, n doubts,. I have a good experience all the time.

This is our 2nd time renting a unit at this location! Jennifer did a great job setting up our new unit for us and was very helpful! Very happy to be renting another unit here!

Jennifer was the best she really knows her job she gave us alot of information about units and her property when we rented here a few weeks ago i will definitely recommend this property to my friends and family

Jennifer was great.. would definitely recommend this store to anyone it was nice and clean great customer service!!

Kim was awesome at getting me set up with my storage unit. Speedy check in and excellent customer service. Anytime I have a question shes always there to help me out.Facility is well maintained and kept tidy~! 5 Stars

Jennifer was a nice employee, and payed alot of attention.👍

Jennifer was incredibly helpful to make arrangements for my storage. Excellent customer service and assistance specially when I got there a few minutes before closing the shop. She immediately took care of me! Thank YOU!!!

Jennifer was such a huge help when I was looking for storage! She gave me peace of mind and during moving that is always important! She also told me about all her specials on her moving supplies so when I am ready I know exactly where I am getting them!

Very clean and organized. Service was excellent. The manager Danielle helped me and she was professional, courteous and efficient. I would reccomend this facility to anyone.

The staff is really friendly, and answered all my packing questions for my upcoming move!!! Jennifer is great!!